Our ensuite bathroom required complete refurbishment as the layout did not meet our needs and all the fittings required replacement. Having received good reviews first hand from satisfied customers, we decided to visit Goodwins. After a detailed consultation at the showroom, Michael Goodwin produced a design and estimated budget for the project. We were very impressed with his proposal and decided to proceed. The budget and work schedule were confirmed, and as there was a six month lead time before work started, we were able to look at various options for fittings and decoration, without feeling rushed. Michael was very happy to obtain samples of tiles, sinks, taps etc. to help with our decision making. Once the refurbishment started, Jamie, the Project Manager, ensured that everything progressed smoothly and oversaw the entire project from start to finish. The bathroom was stripped back to the bare walls and underfloor heating was installed. The doorway was replaced with glass blocks and a new entrance to the bedroom made. A false wall was created so that the services for the shower, sinks and toilet could be hidden and storage cupboards were built under the eaves. Floor and wall tiles were laid and new ceiling spotlights installed. Everything was tidied up at the end of each day and care was taken of our property. The various trades arrived on site in a timely manner and any queries/issues were discussed with us and dealt with in a professional and friendly manner. We are delighted with the end result and have no hesitation in recommending Goodwins.