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Grantham Computer Centre

4.9

59 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Grantham Computer Centre has been in business serving the local community for 33 years (established 1989). Unlike other computer retailers that target a specific market sector (or customer type), whether you are a home user or business user, our experienced staff are here to offer you unbiased, friendly and helpful advice, to make sure you get the right equipment for your needs.

Unlike other computer retailers we offer 'out of the box' systems and 'custom built' systems too - allowing you to match your needs and budget to a system you want, not just one that a retailer might just have sitting on a shelf.

We offer a free in-store setup on all our desktops PC's and laptops, which can include data transfer from an old machine if needed - when you purchase a new PC or laptop from us.

At Grantham Computer Centre we also have the ability to offer both in-store and on-site repair services. These range from virus/malware removal. hardware upgrades, notebook screen replacements and a lot lot more.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Data backup
    • Data recovery
    • Laptop repair
    • PC Repairs
    • Hardware Installation
    • Network Cabling
    • Tablet repair
    • Virus and malware removal
    • Wireless networking

Customer reviews

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4.9
59 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Successful update of favourite (old) laptop
Customer Service
Quality
Value
The HP laptop was running very slowly, often taking several minutes to "start up" It has been out of use and not been updated since 2020. Ian, at Grantham Computer Centre, swapped the old hard-drive for a new SSD drive. He did the job with a week and for a reasonable price. The HP laptop now opens in a few seconds. I am delighted with the outcome of Ian's work!
Customer in Lincolnshire Posted on 31/10/2023 , work completed 27/10/2023
The trader replied (on 04/11/2023)
Pleasing to hear that you are happy with the results on your HP Notebook and we look forward to seeing you again in future.
Quality Professional Service
Customer Service
Quality
Value
I have used Grantham Computer Centre for my IT needs over the years and used them recently for a service. As always the options and expectations were explained to me beforehand. The task was completed as described for a reasonable price and in a timely manner. Steve and Ian were knowledgable, professional and helpful whilst keeping the technical detail at a level I could understand. Thanks again for a quality professional service. I will be back with my next computer issue in future.
Customer in Lincolnshire Posted on 17/08/2023 , work completed 15/08/2023
Perfect from start to finish
Customer Service
Quality
Value
Many thanks to Ian & team. Ian explained my options with various prices, carried out a full refurb & update of my laptop in 3 days, fab service at a very fair cost.
Customer in Lincolnshire Posted on 28/05/2023 , work completed 26/05/2023
Computer Battery Replacement
Customer Service
Quality
Value
Brilliant. Sourced comparable computer battery & after a few days contacted to replace & agreed date to carry out the work. Completed same day within a few hours. Steve & Ian are welcoming, knowledgeable & efficient. Great customer service & would recommend. Thank you
Customer in Lincolnshire Posted on 30/11/2022 , work completed 30/11/2022
The trader replied (on 01/12/2022)
Thanks for taking time to leave a review. Where customers are needing access to a machine on a daily basis we try to reduce the time they are without it if we can. GCC Team.
Laptop repair
Customer Service
Quality
Value
On outlining the complaint possible causes and costs were explained. The staff were very good and efficient.
Customer in Lincolnshire Posted on 28/10/2022 , work completed 28/10/2022
The trader replied (on 21/11/2022)
Thank you for taking the time to leave a review.
Honest computer shop
Customer Service
Quality
Value
I know very little about computers, so when I needed a new one for university I wanted to buy it from somewhere that would explain what all the jargon meant and wouldn't try to sell me the one with most commission. Grantham computers answered all my questions and seemed very honest. So, when after a lot of use and many years later the computer died, Grantham computers were my first choice. I was expecting to have to buy a new computer but the told me they could fix it a lot cheaper and it would be as good as new. Guess what? This is exactly what they did, saving me a fortune! I would highly recommend this shop and will definitely go back again.
Customer in Lincolnshire Posted on 13/05/2022 , work completed 12/05/2022
The trader replied (on 14/05/2022)
Thanks for the kind words and your continued support. We try to offer customers like yourself the most suitable options and take the view as to what we would do personally if it were our equipment and our money being spent, rather than just selling a higher value replacement. This is better for you and the planet. In your case the repair (actually upgrade) option cost approximately 25% of similar specification replacement and had the added advantage of retaining all your installed software, data and settings as is, saving you time too.
Excellent service
Customer Service
Quality
Value
I went to GCC expecting to buy a new laptop but they advised an upgrade would be better value for money and bring my laptop up to date with Win 10 etc. Dropped off on Tue, received a text on Fri evening to say it was ready and collected on Sat. Clearly explained what had been done and when I got home the laptop was as new. No unnecessary upselling or pressure.
Customer in Lincolnshire Posted on 24/04/2022 , work completed 23/04/2022
The trader replied (on 26/04/2022)
Where possible we offer options to suit all budgets, in your case it made sense to upgrade the existing machine as it was just a few years old and physically immaculate. There is never any pressure with us and we probably lose sales at times by being too honest.
New lap top enquiry
Customer Service
Quality
Value
i thought i needed a new lap top and visited to check on options, i was delighted to accept their suggestion of letting them check out my existing machine and maybe change the SSD card. So my laptop, originaly purchased from these guys 7 years ago, now has a new lease of life and i was impressed they did the right thing and focused on solutions and options rather than just get a sale.
Customer in Leicestershire Posted on 01/02/2022 , work completed 28/01/2022
The trader replied (on 02/02/2022)
Thank you for your feedback. It is our aim to offer the best value, whether that be supplying new or refurbishing existing tech items. Our ethos is to focus on what we personally would like to be facing both financially and from a use perspective rather than being purely driven by sales promotions or financial incentives. We hope the machine is now running better than it did when new and will serve you well until Microsoft stop support for Windows 10 in 2025. GCC Team
reviving an ancient computer and printer
Customer Service
Quality
Value
i telephoned the company on Thursday afternoon and explained my problems with the computer - too slow, needing updating and had too many useless programmes, and the printer was not operable since I had installed a new router. Ian was most helpful on the phone and explained the various options i.e. discard the old laptop or invest in a new one. Ian then mentioned the cost of each option. There was no pressure to decide at that time. The following morning I visited the shop and had decided to take the option of installing a new hard drive with certain progammes being deleted. 3 days later,which included the weekend I received a call to say the computer was fixed and ready for collection at a slightly lesser price than I had expected. It is working beautifully and my printer is also working well too. Expert advice, efficient friendly service and I highly recommend their services.
Customer in Lincolnshire Posted on 25/10/2021 , work completed 25/10/2021
The trader replied (on 02/02/2022)
Thank you for your feedback. Where possible we try to keep existing hardware in use as we hate throwing anything away that is still functional to a reasonable level, it is not good for the environment or personal finances, especially now with rising prices of fuel, energy, etc. Look forward to serving you in future and hope that you will continue to recommend us. GCC Team
Replaced hard drive and installed a later version of Windows 10.
Customer Service
Quality
Value
Very pleased with their work, service and advice. My computer now works faster than it has ever done.
James in Lincolnshire Posted on 16/10/2021 , work completed 14/10/2021
The trader replied (on 19/10/2021)
That is exactly what we like to hear James. Thanks for the feedback.