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Grantham Computer Centre

4.9

62 Reviews

Opening Hours
Today -
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday 09:00–12:00
  • Sunday - Closed

About

Grantham Computer Centre has been in business serving the local community for 36 years (established 1989). Unlike other computer retailers that target a specific market sector (or customer type), whether you are a home user or business user, our experienced staff are here to offer you unbiased, friendly and helpful advice, to make sure you get the right equipment for your needs.

Unlike other computer retailers we offer 'out of the box' systems and 'custom built' systems too - allowing you to match your needs and budget to a system you want, not just one that a retailer might just have sitting on a shelf.

We offer a free in-store setup on all our desktops PC's and laptops, which can include data transfer from an old machine if needed - when you purchase a new PC or laptop from us.

At Grantham Computer Centre we also have the ability to offer both in-store and on-site repair services. These range from virus/malware removal. hardware upgrades, notebook screen replacements and a lot lot more.

What we do

  • Computer Repairs

    • Apple Mac Repairs
    • Data backup
    • Data recovery
    • Laptop repair
    • PC Repairs
    • Hardware Installation
    • Network Cabling
    • Tablet repair
    • Virus and malware removal
    • Wireless networking

Customer reviews

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4.9
62 reviews
Customer Service
5.0
Quality
4.9
Value
4.8
Sort by
Fabulous advice & service
Customer Service
Quality
Value
Fabulous advice & service from the team at Grantham Computer Centre. Rather than just fixing my broken screen which would have been quick & easy , they took the time to look at the options available & discuss what would be the best solution for what I needed.
Customer in Lincolnshire Posted on 03/09/2025 , work completed 03/09/2025
Laptop repair
Customer Service
Quality
Value
On outlining the complaint possible causes and costs were explained. The staff were very good and very quick!
Customer in Lincolnshire Posted on 20/04/2025 , work completed 17/04/2025
Computer Battery
Customer Service
Quality
Value
Very good, helpful service to change my laptop battery. So accommodating figuring out the best time to do this so I didn't have to miss any time working. Really swift service and great value.
Customer in Lincolnshire Posted on 28/01/2025 , work completed 18/01/2025
The trader replied (on 30/01/2025)
Thanks for taking the time to leave a review. We understand that people rely on tech and so for things like battery replacements try to reduce the downtime if we are able.
Successful update of favourite (old) laptop
Customer Service
Quality
Value
The HP laptop was running very slowly, often taking several minutes to "start up" It has been out of use and not been updated since 2020. Ian, at Grantham Computer Centre, swapped the old hard-drive for a new SSD drive. He did the job with a week and for a reasonable price. The HP laptop now opens in a few seconds. I am delighted with the outcome of Ian's work!
Customer in Lincolnshire Posted on 31/10/2023 , work completed 27/10/2023
The trader replied (on 04/11/2023)
Pleasing to hear that you are happy with the results on your HP Notebook and we look forward to seeing you again in future.
Quality Professional Service
Customer Service
Quality
Value
I have used Grantham Computer Centre for my IT needs over the years and used them recently for a service. As always the options and expectations were explained to me beforehand. The task was completed as described for a reasonable price and in a timely manner. Steve and Ian were knowledgable, professional and helpful whilst keeping the technical detail at a level I could understand. Thanks again for a quality professional service. I will be back with my next computer issue in future.
Customer in Lincolnshire Posted on 17/08/2023 , work completed 15/08/2023
Perfect from start to finish
Customer Service
Quality
Value
Many thanks to Ian & team. Ian explained my options with various prices, carried out a full refurb & update of my laptop in 3 days, fab service at a very fair cost.
Customer in Lincolnshire Posted on 28/05/2023 , work completed 26/05/2023
Computer Battery Replacement
Customer Service
Quality
Value
Brilliant. Sourced comparable computer battery & after a few days contacted to replace & agreed date to carry out the work. Completed same day within a few hours. Steve & Ian are welcoming, knowledgeable & efficient. Great customer service & would recommend. Thank you
Customer in Lincolnshire Posted on 30/11/2022 , work completed 30/11/2022
The trader replied (on 01/12/2022)
Thanks for taking time to leave a review. Where customers are needing access to a machine on a daily basis we try to reduce the time they are without it if we can. GCC Team.
Laptop repair
Customer Service
Quality
Value
On outlining the complaint possible causes and costs were explained. The staff were very good and efficient.
Customer in Lincolnshire Posted on 28/10/2022 , work completed 28/10/2022
The trader replied (on 21/11/2022)
Thank you for taking the time to leave a review.
Honest computer shop
Customer Service
Quality
Value
I know very little about computers, so when I needed a new one for university I wanted to buy it from somewhere that would explain what all the jargon meant and wouldn't try to sell me the one with most commission. Grantham computers answered all my questions and seemed very honest. So, when after a lot of use and many years later the computer died, Grantham computers were my first choice. I was expecting to have to buy a new computer but the told me they could fix it a lot cheaper and it would be as good as new. Guess what? This is exactly what they did, saving me a fortune! I would highly recommend this shop and will definitely go back again.
Customer in Lincolnshire Posted on 13/05/2022 , work completed 12/05/2022
The trader replied (on 14/05/2022)
Thanks for the kind words and your continued support. We try to offer customers like yourself the most suitable options and take the view as to what we would do personally if it were our equipment and our money being spent, rather than just selling a higher value replacement. This is better for you and the planet. In your case the repair (actually upgrade) option cost approximately 25% of similar specification replacement and had the added advantage of retaining all your installed software, data and settings as is, saving you time too.
Excellent service
Customer Service
Quality
Value
I went to GCC expecting to buy a new laptop but they advised an upgrade would be better value for money and bring my laptop up to date with Win 10 etc. Dropped off on Tue, received a text on Fri evening to say it was ready and collected on Sat. Clearly explained what had been done and when I got home the laptop was as new. No unnecessary upselling or pressure.
Customer in Lincolnshire Posted on 24/04/2022 , work completed 23/04/2022
The trader replied (on 26/04/2022)
Where possible we offer options to suit all budgets, in your case it made sense to upgrade the existing machine as it was just a few years old and physically immaculate. There is never any pressure with us and we probably lose sales at times by being too honest.
New lap top enquiry
Customer Service
Quality
Value
i thought i needed a new lap top and visited to check on options, i was delighted to accept their suggestion of letting them check out my existing machine and maybe change the SSD card. So my laptop, originaly purchased from these guys 7 years ago, now has a new lease of life and i was impressed they did the right thing and focused on solutions and options rather than just get a sale.
Customer in Leicestershire Posted on 01/02/2022 , work completed 28/01/2022
The trader replied (on 02/02/2022)
Thank you for your feedback. It is our aim to offer the best value, whether that be supplying new or refurbishing existing tech items. Our ethos is to focus on what we personally would like to be facing both financially and from a use perspective rather than being purely driven by sales promotions or financial incentives. We hope the machine is now running better than it did when new and will serve you well until Microsoft stop support for Windows 10 in 2025. GCC Team
reviving an ancient computer and printer
Customer Service
Quality
Value
i telephoned the company on Thursday afternoon and explained my problems with the computer - too slow, needing updating and had too many useless programmes, and the printer was not operable since I had installed a new router. Ian was most helpful on the phone and explained the various options i.e. discard the old laptop or invest in a new one. Ian then mentioned the cost of each option. There was no pressure to decide at that time. The following morning I visited the shop and had decided to take the option of installing a new hard drive with certain progammes being deleted. 3 days later,which included the weekend I received a call to say the computer was fixed and ready for collection at a slightly lesser price than I had expected. It is working beautifully and my printer is also working well too. Expert advice, efficient friendly service and I highly recommend their services.
Customer in Lincolnshire Posted on 25/10/2021 , work completed 25/10/2021
The trader replied (on 02/02/2022)
Thank you for your feedback. Where possible we try to keep existing hardware in use as we hate throwing anything away that is still functional to a reasonable level, it is not good for the environment or personal finances, especially now with rising prices of fuel, energy, etc. Look forward to serving you in future and hope that you will continue to recommend us. GCC Team
Replaced hard drive and installed a later version of Windows 10.
Customer Service
Quality
Value
Very pleased with their work, service and advice. My computer now works faster than it has ever done.
James in Lincolnshire Posted on 16/10/2021 , work completed 14/10/2021
The trader replied (on 19/10/2021)
That is exactly what we like to hear James. Thanks for the feedback.
Great work on 3 computers, swift and efficient
Customer Service
Quality
Value
I have had our home iMac, our MacBook and now one of my daughters PC laptops hard drives replaced by this centre in the last 12 months. All three had almost ground to a halt leaving us frustrated and annoyed whenever we wished to use any of the devices. On the advice of a friend who had used them himself to replace an iMac hard drive with an SSD unit, I gave them my iMac to sort out. The work was done swiftly and efficiently and the computer was restored to full (much faster) working order instantly. On the back of that work I have since got them to replace the drives in both my MacBook and my daughters laptop with similarly spectacular results. Having thought I would be needing to replace all three devices at some point we now have three first class computers restored to full working order for a fraction of the cost of replacements. The team at the centre are friendly, helpful and resolved any queries swiftly and efficiently, I would not hesitate to use them again or recommend them to others.
Ben in Lincolnshire Posted on 04/05/2021 , work completed 04/05/2021
Had to replace the hard drive
Customer Service
Quality
Value
Thee guys are always helpful and cheerful. Explain any problems and answer all questions. Wouldn't take my laptop anywhere else to get . Lockdown was coming but they got my laptop sorted in time for me to collect before we went into lockdown.
Sue in Lincolnshire Posted on 09/11/2020 , work completed 04/11/2020
The trader replied (on 15/11/2020)
Thanks for your review. We will try our best to meet deadlines, although it is not always possible. All of the team worked hard in the first few days of November to try and get as many repairs completed before lockdown commenced, so that customers like yourself would have a working machine to use during this lockdown.
Laptop Hard Drive Replacement
Customer Service
Quality
Value
My laptop had stopped working and I suspected that the hard drive had crashed so hoping to have it replaced or perhaps to have to buy a new laptop. Was quickly reassured by the very helpful staff that they would be able to replace the hard drive and it would be about a week. Received a text a week later saying my laptop was ready to collect. They had even managed to resurrect all of the data which saved me from having to reload it from the cloud. I thoroughly recommended this business for it's helpfulness and level of expertise in their field. Rich C
Richard in Lincolnshire Posted on 16/10/2020 , work completed 23/09/2020
The trader replied (on 21/10/2020)
Thank you Richard for taking time to leave a review of the service you received. We are pleased to hear that you are happy and that we could save you the hassle of having to fetch data down from your cloud provider. Look forward to serving you in future. The GCC Team
Laptop repair
Customer Service
Quality
Value
Replaced the hard drive in my laptop. Fast, efficient and friendly service. Would definitely use them again.
Bob M Posted on 06/11/2019 , work completed 06/11/2019
The trader replied (on 09/11/2019)
Thank you for your kind words Bob. We look forward to serving you in future.
Fast, friendly service.
Customer Service
Quality
Value
Great service from the team at Grantham Computer Centre who serviced and upgraded my workstation ahead of schedule and gave me back a PC that feels as new. Felt a little pricey but happy to pay for a quality service.
Will Posted on 29/10/2019 , work completed 29/10/2019
The trader replied (on 05/11/2019)
Thanks for the feedback Will. We are pleased to hear that the machine is running like a new machine.
Work carried out speedily: exceeded expectations
Customer Service
Quality
Value
Needed a laptop screen replaced, and I was quoted £100 and a week, as it is not a standard-sized screen. Two days later I had a text message saying "job done". Great job, completed well within the stated time scale, and on budget. Thanks to all involved.
Colin Posted on 28/09/2019 , work completed 28/09/2019
Highly recommend
Customer Service
Quality
Value
Very impressed with honesty & information given. Excellent advice & work completed on time. Would certainly recommend & his company.
Barbara, Lincolnshire Posted on 21/08/2019 , work completed 21/08/2019
Outstanding professional work
Customer Service
Quality
Value
Grantham Computer Centre did a massive repair to my sons laptop, which had milkshake spilt over it, it wasn't working, Steve and his team did a professional, caring and brilliant job at fixing it all and keeping me in touch with what was happening. this team is fantastic, excellent, fast, outstanding service. I highly recommend this company to do anything to do with laptops, computers or electronic devices. thank you.
Joanne, Lincolnshire Posted on 18/08/2019 , work completed 18/08/2019
Helpful service.
Customer Service
Quality
Value
Grantham Computer gave me very helpful and accurate advice and completed the work required on my computer promptly. Did not try to sell me something I did not want.
Which? Trusted Traders Consumer Posted on 18/07/2019 , work completed 18/07/2019
Brilliant job
Customer Service
Quality
Value
My experience as always was great and the job so well done and at a reasonable price. This is truly a great trader and should be recommended.
David, Lincolnshire Posted on 20/06/2019 , work completed 20/06/2019
Excellent service
Customer Service
Quality
Value
Friendly and professional. Would highly recommend.
Jill, Lincolnshire Posted on 03/04/2019 , work completed 03/04/2019
Very helpful
Customer Service
Quality
Value
Damaged my hard drive and the guys replaced it with a Foster SSD and recovered as much as possible.
Which? Trusted Traders Consumer Posted on 21/11/2018 , work completed 21/11/2018
The trader replied (on 01/12/2018)
It should be noted that it was not Grantham Computer Centre that damaged the drive and that it was replaced with a faster SSD instead of a conventional hard drive.