Successful update of favourite (old) laptop
The HP laptop was running very slowly, often taking several minutes to "start up" It has been out of use and not been updated since 2020. Ian, at Grantham Computer Centre, swapped the old hard-drive for a new SSD drive. He did the job with a week and for a reasonable price. The HP laptop now opens in a few seconds. I am delighted with the outcome of Ian's work!
Customer in Lincolnshire
Posted on 31/10/2023
, work completed 27/10/2023
Recommended
Quality Professional Service
I have used Grantham Computer Centre for my IT needs over the years and used them recently for a service. As always the options and expectations were explained to me beforehand. The task was completed as described for a reasonable price and in a timely manner. Steve and Ian were knowledgable, professional and helpful whilst keeping the technical detail at a level I could understand. Thanks again for a quality professional service. I will be back with my next computer issue in future.
Customer in Lincolnshire
Posted on 17/08/2023
, work completed 15/08/2023
Recommended
Perfect from start to finish
Many thanks to Ian & team. Ian explained my options with various prices, carried out a full refurb & update of my laptop in 3 days, fab service at a very fair cost.
Customer in Lincolnshire
Posted on 28/05/2023
, work completed 26/05/2023
Recommended
Computer Battery Replacement
Brilliant. Sourced comparable computer battery & after a few days contacted to replace & agreed date to carry out the work. Completed same day within a few hours. Steve & Ian are welcoming, knowledgeable & efficient. Great customer service & would recommend. Thank you
Customer in Lincolnshire
Posted on 30/11/2022
, work completed 30/11/2022
Recommended
Laptop repair
On outlining the complaint possible causes and costs were explained. The staff were very good and efficient.
Customer in Lincolnshire
Posted on 28/10/2022
, work completed 28/10/2022
Recommended
Honest computer shop
I know very little about computers, so when I needed a new one for university I wanted to buy it from somewhere that would explain what all the jargon meant and wouldn't try to sell me the one with most commission. Grantham computers answered all my questions and seemed very honest. So, when after a lot of use and many years later the computer died, Grantham computers were my first choice. I was expecting to have to buy a new computer but the told me they could fix it a lot cheaper and it would be as good as new. Guess what? This is exactly what they did, saving me a fortune! I would highly recommend this shop and will definitely go back again.
Customer in Lincolnshire
Posted on 13/05/2022
, work completed 12/05/2022
Recommended
Excellent service
I went to GCC expecting to buy a new laptop but they advised an upgrade would be better value for money and bring my laptop up to date with Win 10 etc. Dropped off on Tue, received a text on Fri evening to say it was ready and collected on Sat. Clearly explained what had been done and when I got home the laptop was as new. No unnecessary upselling or pressure.
Customer in Lincolnshire
Posted on 24/04/2022
, work completed 23/04/2022
Recommended
New lap top enquiry
i thought i needed a new lap top and visited to check on options, i was delighted to accept their suggestion of letting them check out my existing machine and maybe change the SSD card. So my laptop, originaly purchased from these guys 7 years ago, now has a new lease of life and i was impressed they did the right thing and focused on solutions and options rather than just get a sale.
Customer in Leicestershire
Posted on 01/02/2022
, work completed 28/01/2022
Recommended
reviving an ancient computer and printer
i telephoned the company on Thursday afternoon and explained my problems with the computer - too slow, needing updating and had too many useless programmes, and the printer was not operable since I had installed a new router. Ian was most helpful on the phone and explained the various options i.e. discard the old laptop or invest in a new one. Ian then mentioned the cost of each option. There was no pressure to decide at that time. The following morning I visited the shop and had decided to take the option of installing a new hard drive with certain progammes being deleted. 3 days later,which included the weekend I received a call to say the computer was fixed and ready for collection at a slightly lesser price than I had expected. It is working beautifully and my printer is also working well too. Expert advice, efficient friendly service and I highly recommend their services.
Customer in Lincolnshire
Posted on 25/10/2021
, work completed 25/10/2021
Recommended
Replaced hard drive and installed a later version of Windows 10.
Very pleased with their work, service and advice. My computer now works faster than it has ever done.
James in Lincolnshire
Posted on 16/10/2021
, work completed 14/10/2021
Recommended
Great work on 3 computers, swift and efficient
I have had our home iMac, our MacBook and now one of my daughters PC laptops hard drives replaced by this centre in the last 12 months. All three had almost ground to a halt leaving us frustrated and annoyed whenever we wished to use any of the devices. On the advice of a friend who had used them himself to replace an iMac hard drive with an SSD unit, I gave them my iMac to sort out. The work was done swiftly and efficiently and the computer was restored to full (much faster) working order instantly. On the back of that work I have since got them to replace the drives in both my MacBook and my daughters laptop with similarly spectacular results. Having thought I would be needing to replace all three devices at some point we now have three first class computers restored to full working order for a fraction of the cost of replacements. The team at the centre are friendly, helpful and resolved any queries swiftly and efficiently, I would not hesitate to use them again or recommend them to others.
Ben in Lincolnshire
Posted on 04/05/2021
, work completed 04/05/2021
Recommended
Had to replace the hard drive
Thee guys are always helpful and cheerful. Explain any problems and answer all questions. Wouldn't take my laptop anywhere else to get . Lockdown was coming but they got my laptop sorted in time for me to collect before we went into lockdown.
Sue in Lincolnshire
Posted on 09/11/2020
, work completed 04/11/2020
Recommended
Laptop Hard Drive Replacement
My laptop had stopped working and I suspected that the hard drive had crashed so hoping to have it replaced or perhaps to have to buy a new laptop. Was quickly reassured by the very helpful staff that they would be able to replace the hard drive and it would be about a week. Received a text a week later saying my laptop was ready to collect. They had even managed to resurrect all of the data which saved me from having to reload it from the cloud. I thoroughly recommended this business for it's helpfulness and level of expertise in their field. Rich C
Richard in Lincolnshire
Posted on 16/10/2020
, work completed 23/09/2020
Recommended
Laptop repair
Replaced the hard drive in my laptop. Fast, efficient and friendly service. Would definitely use them again.
Bob M
Posted on 06/11/2019
, work completed 06/11/2019
Recommended
Fast, friendly service.
Great service from the team at Grantham Computer Centre who serviced and upgraded my workstation ahead of schedule and gave me back a PC that feels as new. Felt a little pricey but happy to pay for a quality service.
Will
Posted on 29/10/2019
, work completed 29/10/2019
Recommended
Work carried out speedily: exceeded expectations
Needed a laptop screen replaced, and I was quoted £100 and a week, as it is not a standard-sized screen. Two days later I had a text message saying "job done". Great job, completed well within the stated time scale, and on budget. Thanks to all involved.
Colin
Posted on 28/09/2019
, work completed 28/09/2019
Recommended
Highly recommend
Very impressed with honesty & information given. Excellent advice & work completed on time. Would certainly recommend & his company.
Barbara, Lincolnshire
Posted on 21/08/2019
, work completed 21/08/2019
Recommended
Outstanding professional work
Grantham Computer Centre did a massive repair to my sons laptop, which had milkshake spilt over it, it wasn't working, Steve and his team did a professional, caring and brilliant job at fixing it all and keeping me in touch with what was happening. this team is fantastic, excellent, fast, outstanding service. I highly recommend this company to do anything to do with laptops, computers or electronic devices. thank you.
Joanne, Lincolnshire
Posted on 18/08/2019
, work completed 18/08/2019
Recommended
Helpful service.
Grantham Computer gave me very helpful and accurate advice and completed the work required on my computer promptly. Did not try to sell me something I did not want.
Which? Trusted Traders Consumer
Posted on 18/07/2019
, work completed 18/07/2019
Recommended
Brilliant job
My experience as always was great and the job so well done and at a reasonable price. This is truly a great trader and should be recommended.
David, Lincolnshire
Posted on 20/06/2019
, work completed 20/06/2019
Recommended
Excellent service
Friendly and professional. Would highly recommend.
Jill, Lincolnshire
Posted on 03/04/2019
, work completed 03/04/2019
Recommended
Very helpful
Damaged my hard drive and the guys replaced it with a Foster SSD and recovered as much as possible.
Which? Trusted Traders Consumer
Posted on 21/11/2018
, work completed 21/11/2018
Recommended
Excellent service as always
The service given from all the guys at Grantham Computer Centre cannot be beaten always 5 star service.
Ray, Lincolnshire
Posted on 16/11/2018
, work completed 16/11/2018
Recommended
Superb service
I took my laptop in to Grantham Computer Centre for repair. Though they had a five working days lead-time they pulled out all the stops so I got it back on Tuesday evening in time to Skype my daughter.
Jenny, Lincolnshire
Posted on 20/08/2018
, work completed 20/08/2018
Recommended
Excellent work
The work was carried out to my exact requirements, quickly and by pleasant engineers. I am vey pleased.
Sylvia, Lincolnshire
Posted on 30/06/2018
, work completed 30/06/2018
Recommended
Prompt and professional
Completed the job exactly as asked.
Which? Trusted Traders Consumer
Posted on 29/06/2018
, work completed 29/06/2018
Recommended
Always helpful
Once again Grantham Computer Centre came to my rescue. I always use this shop for all my computing needs when it all goes wrong! They never make you feel like a tech idiot - even when you are…
Barbara, Lincolnshire
Posted on 21/05/2018
, work completed 21/05/2018
Recommended
Prompt & professional
Grantham Computer Centre have looked after our computer problems for a long time. They never fail to live up to an excellent standard - usually finish the work before schedule, are honest about that should be done , highly recommended.
John, Lincolnshire
Posted on 25/04/2018
, work completed 25/04/2018
Recommended
Very Good
Very efficient and professional.
Joyce, Lincolnshire
Posted on 20/04/2018
, work completed 20/04/2018
Recommended
Good advice and fast service.
Provided the right advice for upgrading my existing laptop, avoiding need for a more expensive replacement. Fitted the new hard drive and memory in two days. Very impressed.
Peter, Lincolnshire
Posted on 27/03/2018
, work completed 27/03/2018
Recommended
Prompt and efficient
Very happy to recommend this helpful & knowledgeable trader.
Edith, Lincolnshire
Posted on 06/02/2018
, work completed 06/02/2018
Recommended
Professional work.
I have purchased several laptop computers from the firm over the past ten years. The advice, follow up information and servicing has been the very best! All staff are friendly, knowledgeable, professional, reassuring, and the very best! They are superb!
Liz, Lincolnshire
Posted on 30/01/2018
, work completed 30/01/2018
Recommended
Exceptional.
This firm does not make a colossal profit. It is there for the community and always goes the extra mile for it's customers. Their professionalism and attention to detail outshines the glib and glitz of an Apple store, or the customer after-care of PC World.
Stephen, Lincolnshire
Posted on 23/11/2017
, work completed 23/11/2017
Recommended
Magnificent!
Not only did they make a cracking good job on my laptop, but they're always so willing to offer sound tips & advice. Important to an I.T thicko like me!!
Jeffrey, Lincolnshire
Posted on 13/10/2017
, work completed 13/10/2017
Recommended
Very helpful and quick.
They were very obliging to get me up and running in time for a trip away.
Hugh, Lincolnshire
Posted on 28/09/2017
, work completed 28/09/2017
Recommended
Good job done quickly
Quick, efficient, polite, price was what I expected.
Chris, Lincolnshire
Posted on 29/07/2017
, work completed 29/07/2017
Recommended
Good job
Excellent service, kept me informed re options and costs at all times. Very polite and friendly service.
Erica, Lincolnshire
Posted on 21/04/2017
, work completed 21/04/2017
Recommended
Excellent service
Not being very technical and an "older" computer user, when my laptop stopped working, I took it in. Possible faults were mentioned as was possible cost. 2 days later, laptop was returned in full working order at a very reasonable cost. The staff were very helpful and kind. Will be going again if I need to.
Jan, Lincolnshire
Posted on 16/03/2017
, work completed 16/03/2017
Recommended
Great & prompt service
Would always take my laptop there for repairs. Very helpful and easy to talk to.
Which? Trusted Traders Consumer
Posted on 09/03/2017
, work completed 09/03/2017
Recommended
Friendly, professional service.
Prompt serve, together with sensible, practical advice.
Kevin, Lincolnshire
Posted on 08/03/2017
, work completed 08/03/2017
Recommended
Excellent job
Staff are always friendly and helpful, my laptop was fixed quickly and professionally. Issues and solutions were explained fully. Highly recommended!
Charlotte, Lincolnshire
Posted on 21/02/2017
, work completed 21/02/2017
Recommended
Excellent service
First class service, as always. Courteous and polite manner from staff. Highly recommend anyone to trade with this shop.
John, Lincolnshire
Posted on 18/02/2017
, work completed 18/02/2017
Recommended
Quick & flexible
Faulty desktop computer, obscure detail resolved my problems and on picking up a BT1571 message at 10 minutes to closing, Ian waited for me to get to the shop to pick up my computer. Mastercard payment time was 15 mins after closing time.
Brian, Lincolnshire
Posted on 07/02/2017
, work completed 07/02/2017
Recommended
Brilliant job
Excellent, reasonably priced and polite service.
Linda, Nottinghamshire
Posted on 24/01/2017
, work completed 24/01/2017
Recommended
First class.
I cannot fault the Grantham Computer Centre, my laptop has been in to them a few times needing to be cleaned out dust-wise, and getting rid of junk. This time my laptop needed a new hard drive, and yet again they have done a brilliant job, even though I said I would buy a new one. They saved me money. Excellent.
Lorna, Lincolnshire
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Prompt and good service.
This shop is very fair to deal with.
Timothy, Lincolnshire
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Efficient and reliable
Fault with windows 10 upgrade was serviced quickly and efficiently. Couldn't ask for better.
Roger, Lincolnshire
Posted on 23/01/2017
, work completed 23/01/2017
Recommended
Prompt and professional
I have used this computer centre on quite a few occasions and have been given courteous attention, prompt service and helpful advice when needed on all visits.
John, Lincolnshire
Posted on 16/01/2017
, work completed 16/01/2017
Recommended
Forgotten password
First class, quick and professional service at a sensible price.
Graham, Nottinghamshire
Posted on 13/01/2017
, work completed 13/01/2017
Recommended
Prompt and professional
Earl, Lincolnshire
Posted on 30/12/2016
, work completed 30/12/2016
Recommended
Always reliable
Consistently reliable - solve the problem and fair price charges.
Which? Trusted Traders Consumer
Posted on 21/12/2016
, work completed 21/12/2016
Recommended
Great job
Very helpful staff and quick with fault finding.
Katherine, Lincolnshire
Posted on 03/12/2016
, work completed 03/12/2016
Recommended
Prompt and professional
Explained the problems and cost options. Did the work which seems to have solved the problems.
Michael, Lincolnshire
Posted on 04/11/2016
, work completed 04/11/2016
Recommended
Prompt and very efficient
Prompt and very efficient, excellent service and most helpful.
Happy Customer
Posted on 01/09/2016
, work completed 01/09/2016
Recommended
Friendly, helpful and knowledgeable.
I have use Grantham Computer Centre for many years. Friendly, helpful, knowledgeable in all aspects. Their prices are pretty good too. This is always my first port of call for anything computer related.
BrianG
Posted on 11/07/2016
, work completed 11/07/2016
Recommended
Warm, welcoming and knowledgeable
My laptop died and I took it to Grantham Computers for repair. Unfortunately it was beyond repair. I purchased another from them. They were not interested in selling me the most expensive, they were extremely knowledgeable regarding my needs. They then worked hard on my old one to save my files and an important email, which they retrieved and even printed a copy. Terrific!
Wendy, Lincolnshire
Posted on 20/10/2015
, work completed 20/10/2015
Recommended
Personable service
Steve performed a rebuild of my son's computer in June this year. I had absolutely no problems with the service - they were professional, informative and personable. I would absolutely recommend them.
SteveBurrows
Posted on 14/08/2014
, work completed 14/08/2014
Recommended
Computer repair
I had problems accessing my PC so I contacted this business for help. They resolved the issue and I found them to be kind and helpful.
Homeowner
Posted on 14/08/2014
, work completed 14/08/2014
Recommended
Definitely recommended
I purchased a computer from this business and they also transferred the data from the old PC to my new one. They had a strong customer awareness, good attention to detail and displayed a personable approach.
MrHickman
Posted on 13/08/2014
, work completed 13/08/2014
Recommended