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Endorsed by Which?
Green Flag
Opening Hours
Today - 24 hours
- Monday - 24 hours
- Tuesday - 24 hours
- Wednesday - 24 hours
- Thursday - 24 hours
- Friday - 24 hours
- Saturday - 24 hours
- Sunday - 24 hours
About
GREEN FLAG.
Breakdown cover you can trust.
Here at Green Flag, we’ve been helping motorists for over 50 years.
During this time, we’ve always been open. 24/7 assistance, non-stop, for over five decades.
With 3,000 expert technicians based all over the UK, our breakdown cover is here to give
you total peace of mind.
WHAT YOU CAN GET WITH OUR BREAKDOWN COVER.
Personal cover for you in any vehicle
Single and multi-vehicle cover
Cover for the whole family
24/7 roadside assistance
National recovery
Cover at home
Onward travel
European cover
WHY YOU CAN COUNT ON US.
When something goes wrong, we want to help people as quickly as possible.
That’s why we have a network of independent garages and 3,000 local experts working
24/7, all over the country.
These experts really are the bee's knees. The top bananas. The dog's, well, you know.
Our customers deserve the best, so only the best technicians join our network.
What we do
Car Breakdown Repairs
- Roadside Repairs
More Services
- breakdown assistance
- vehicle recovery
- emergency tow recovery
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
148 reviews
Recommended
Recommended
by 92% of customers
Sort by
Flat tyre repair
Customer Service
Quality
Value
Had a flat tyre and although I could remove the wheel nuts the wheel was frozen to the steel on the axle. I was not at home so couldn’t sort it myself especially as I was limited as to what I could do due to pending surgery. The Green Flag app was easy to use and call was received from the mechanic within 15 minutes of asking for help. I was kept appraised of arrival time and the job was sorted within 45 minutes. Very professional and friendly service. Highly recommend these guys.
Customer in Merseyside
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Arrived quicker then expected and before the expected time. First time having using my breakdown cover with my insurance and glad I chose yourselves. Both technician and Emma who I spoke with on the phone were very helpful and friendly and car was taken to a garage. I called at 6:11 and technician arrived by 6:47 so was very quick thankyou very much definitely feel reassured if I have to call you again!
Customer in Essex
, work completed
Recommended
Green Flag breakdown cover
The battery died on my car, I wasn't sat inside but my car locked down, with my house keys and purse locked inside. I rung Green Flag, Rhys the technician turned up within half hour, he was amazing. He was very reassuring and resourceful, although he was unable to unlock the door with his tools he was able to hook out my house keys, he then took me home to get my spare car key which had the barrel to bypass central locking. Back at the car, the door open, jump leads on and I was on my way to the garage within an hour. Green flag were also excellent whilst on the phone, very helpful, very positive and reassuring. What I thought would be a total nightmare was dealt with so promptly and professionally.
Customer in Newport
(Reviewer did not use service)
Recommended
Bad communication but good recovery person
Customer Service
Quality
Value
The communication is not great, due to someone on the phone assuming that because I had broken down in an industrial estate meant I was inside meant me, my 2 year old and my 3 month old baby were left in the cold, for 3 hours whilst waiting for recovery. I had to ring multiple times to chase this up, it wasn’t until I called them again that someone else realised that they had put down that I was in a house rather than out in the cold. The person who came to recover my car was great, and did call me to let me know when he was 20 minutes away. Had the correct details been taken in the first place and we were not left waiting we would have had a better experience unfortunately this was not the case.
Customer in Highland Council
, work completed
Job Done!
Customer Service
Quality
Value
The mechanic kept me informed where he was and when he would be arriving he was very polite very professional very knowledgeable and sorted the problem within a short time. He knew exactly what he was doing. I have always highly recommended Green Flag to several friends and family members.
Customer in Surrey
, work completed
Recommended
Break down in van loaded on a flat bed
The trader named Keith picked up Was friendly and professional He made me feel very safe loaded the van and took me to my destination
Customer in
(Reviewer did not use service)
Recommended
Did the job perfectly!
Customer Service
Quality
Value
Had a split tyre on my motorbike. Didn't come to check like a certain other recovery company (a yellow one!) So wasn't left standing around all day(like the yellow one did!) Came out & recovered me & my bike home with no bother.
Customer in Kent
, work completed
Recommended
Green Flag Recovery Services
Customer Service
Quality
Value
Green Flag provided a helpful, friendly & efficient service, quickly attending my breakdown, towing me to a safe place to examine the car, and then towed it to my preferred garage with care & attention. Excellent communication throughout. Highly recommend them
Customer in Cornwall
, work completed
Recommended
Great Breakdown Service
Had a home puncture and couldn't get the wheel off due to a damaged lock nut. Phoned Greenflag and explained the situation they sorted my problem out straight away. They kept me informed what time the technician would arrive which was on time, he was very helpful, informative and best of all friendly. Never in 20 years plus being with Greenflag have I used them, but oh my word what a fantastic service. Thank you
Customer in Nottingham
(Reviewer did not use service)
Recommended
Fast and efficient service
Customer Service
Quality
Value
Fast and efficient service. Thanks for making my car breakdown experience stress free. I would highly recommend your company. Thank you to all the staff that helped with my car.
Customer in West Midlands
, work completed
Recommended
Excellent.
Customer Service
Quality
Value
Excellent recovery work and sympathic both staffs who successively carried out this rescue. Well done from my perspective.
Customer in Greater London
, work completed
Recommended
Great service
Customer Service
Quality
Value
Easy to contact. Kept well informed of arrival time. Excellent recovery driver. Exceeded my expectations.
Customer in Oxfordshire
, work completed
Recommended
Recovery
Customer Service
Quality
Value
I had a flat tyre on my way to visit relatives in Tarleton. It was a special occasion as it was a combined eightieth birthday for my mum and aunt. I rang Green Flag and they arrived quickly. Wayne was friendly and took me to Halfords to get my tyre replaced. I am very grateful to Wayne for helping me. It was really appreciated. I missed the party, but at least my car is running smoothly now.
Customer in Lancashire
, work completed
Recommended
Green Flag to the rescue
Customer Service
Quality
Value
Whilst on holiday on the Isle of Wight my car started to make an awful screeching noise, this got worse and I realised it wasn’t safe to drive as I was pretty sure it was metal on metal which was probably the brakes. I used the Green Flag app to contact them at approximately 9 am. by 11.15 my car was on the way to a garage. It was a stressful time as we were due to leave the Island 2 days later. However the garage was excellent, contacted me to say what needed doing and how much it would cost and assured me it would be ready later that day. It was. Excellent service from Green Flag and Bartlett's Garage.
Customer in Gloucestershire
, work completed
Recommended
Greenflag call-out
Customer Service
Quality
Value
I contacted Green Flag Recovery on Monday 7th October 2024 as my vehicle would not start. It had developed a complete power loss. The operator at Green Flag was very helpful and empathised with my situation. With the use of the app. on my mobile phone I could see how long the technician was away from me. He arrived twenty minutes before the estimated time. The technician (Robert) asked me what I knew about the vehicle's fault, then used a jumper booster to start the engine. I was delighted with his efforts and he was polite throughout the duration of his time with me. I can only say that my whole experience with Green Flag was one of satisfaction would definitely recommend Green Flag to friends and others.
Customer in Ards and North Down
, work completed
Recommended
Friendly Technician
Customer Service
Quality
Value
Technician was very friendly and made sure that i was happy with the service provided. Rang before they arrived and was very helpful
Customer in West Yorkshire
, work completed
Recommended
Friendly phone operator, quick service.
Customer Service
Quality
Value
I got through to an operator so quickly and Heather was so friendly on the phone. My car had just got a puncture and Heather organised the car being recovered and booked in a garage to be fixed the next day whilst I was at work. Amazing service!
Customer in Greater Manchester
, work completed
Recommended
They did a diagnostics, they tried to fix it but couldn’t. I was then on a hooked up recovery trailer and lifted home
Customer Service
Quality
Value
@Michael was great at his job, however there was another wait for me as his controller was asking me to pay for the mileage home of £98 or wait even longer for parts to arrive after already waiting 3hrs on my own. Not @Michaels fault it was a lack of communication between Green Flag and the traders policy. @Michael gets a 10 out of 10 from me.
Customer in Wiltshire
, work completed
Recommended
All was good
Customer Service
Quality
Value
Rang regarding puncture whe we arrived at our holiday home. Although I couldn't complete my details via the app I received good service on the phone. Was kept informed & even though the technician arrived 30 mins after eta given he was pleasant & efficient. Very happy with service.
Customer in Lancashire
, work completed
Recommended
Let’s hope you never need to use them
Customer Service
Quality
Value
I have paid for your services for 8 years and the one time I needed you, I was asked “have you tried googling for a breakdown service”. I was left at a motorway services with a space saver wheel on the car. Your technician told me “DO NOT drive that wheel on the motorway” but then your ‘safety team’ deemed it safe to drive up to 300 miles on the motorway - which goes against your technician’s/ vehicle manufacturer/ and the tyre manufacturers instructions. I was left to drive 200 miles home on the motorway, not exceeding 50mph and every 25 miles I had to tighten the wheel bolts. This was in the top three worst experiences of my life.
Customer in Brighton and Hove
, work completed
Exemplary Care fro Green Flag
Customer Service
Quality
Value
My call to Green Flag was picked up virtually straight away. Pleasant operative gave me a time scale of one hour from the time of my call. The mechanic called me to say he was on his way, called me when he arrived and was within the time scale promised. He was efficient and identified the problem very quickly
Customer in Greater London
, work completed
Recommended
Speedy rescue
Customer Service
Quality
Value
I called Green Flag around 9 pm yesterday because my clutch had failed while I was parking and I was not in a very good place. They were so helpful and reassuring and arrived within 45 minutes. They took me to the local garage I specified quickly and efficiently. I have spoken to the garage now and hopefully they will repair my car. I was very impressed with the service offered by Green Flag and would certainly recommend them.
Customer in Devon
, work completed
Recommended
Great work and fast
Customer Service
Quality
Value
Due to the extreme weather, rain, wet, dark, misty my beak down was at the most inconvenient time and place but managed to park at a safe place. At this time my wife continued her journey by bus and I made contact to green line through the tel number on my insurance details. Not sure but it was an hour I think when Sam arrived. Moving vehicle very slowly to a more safe and convenient place to deal with the fault. Didn't take long to do. Once finished I offered Sam to buy him coffee but he declined saying that there was another job coming through for him to attend. VERY HAPPY WITH THE SERVICE.
Customer in Oxfordshire
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
No fuss at all. Arrived quickly and assessed the problem and arranged a curtesy car and recovery of vehicle within 1 and a half hours. Would highly recommend to anyone.
Customer in Suffolk
, work completed
Recommended
Couldn’t have been happier
Customer Service
Quality
Value
There was a three hour wait , but I understand that. The guy that came to get me went over and above his job. It made my breakdown and the price of a new clutch easier .
Customer in South Yorkshire
, work completed
Recommended