Green Flag

Broke down in Chichester luckily arrived at job engine cut out Contacted Green flag told them symptoms altinator fault Sent out lorry within an hour picked up my van and took it to my local garage in Portsmouth fantastic.

From first contact with Greenflag the service was wonderful. I got regular updates on arrival time and they were very rapid with locating my vehicle. The service man was polite and courteous and quickly set about sorting my vehicle's problem out. In next to no time, he had finished the job and my car was fit to drive home. The bonus bit was when he pointed out a hidden problem. I can get that sorted out quickly once I receive the relevant parts. All in all, brilliant service from GREENFLAG.

Got a flat tyre down a single track road, in the pitch black. Called Green Flag and they gave me a 2 hour expected wait time. Within 5 minutes the local recovery contractor (Alexander & Robertson Ltd) called me to confirm someone was on their way. I was on a recovery vehicle in less than 30 minutes from the initial call. Absolutely fantastic, lovely, friendly service, I cannot recommend highly enough. Thank you all.

My car broke down far from home. Green Flag responded within minutes of my raising the problem. From start to finish, everyone at Green Flag was kind, patient, reassuring and deeply professional. I cannot rate them highly enough.

We have been members with Green Flag- Caravan and Motorhome Club members for 3 Years + and in June 2025 we broke down on the Isle of Mull in our 2021 Ford Transit Autotrail F62 with 9900 miles on clock from New with full ford service history Green flag local garage on Mull was with us within 30 minutes of our call and Stuart diagnosed Injector number 3 so we stayed on our campsite the night and as promised we was recovered at 9am the next day to take us back on the ferry to the mainland where another recovery company took us and motorhome to there garage 45 miles and said a taxi was already booked for us to takes us another 40 miles to collect a green flag pre arranged Enterprise hire car waiting for us allowing us to drive back home to Leicestershire 400+ miles same day and the motorhome followed us on 1 truck all the way to our local Ford Garage a few days later, GREEN FLAG ORGANISED AND PAID FOR EVERYTHING Including taxi, recovery and New hire car for 2 days to get home. Thank you all at Green Flag. Ps Recovery man on Mull said if you was with the other 2 breakdown companies you would have had to PAY to get recovered of the Island before they recover you !

I arranged a rescue to take my car (with a flat tyre) to a garage for a tyre change appointment two days later. Green Flag told me the garage was in their network and they could get the tyres replaced the same day. I agreed. But once the car was towed there, the garage said they had no such arrangement with Green Flag and my original booking still stood. Green Flag refused to help, and after hours on the phone, their only solution was to send me home in a taxi and leave my undrivable car behind at my own risk — or tow it back home and offer no further help. Completely unprofessional, poorly coordinated, and zero accountability. Very disappointed.

Twice now I have had to use Greenflag within a matter of months and both times they have been brilliant, fast to get to us, professional, kept us fully informed and courteous drivers, I find them extremely good value for money.

So kind and helpful. Quick response through the app. Put me at ease I was so stressed. Thank you Green Flag highly recommend

Pothole blowout in Bury, last Saturday. Called out Green Flag. Excellent technician Greg. Transported car to Kwik Fit in Bury. On my way home once the tyre was replaced by the service of Kwik Fit Thanks to all.

After years of trouble-free motoring, I've had a few problems over the last few months. Thank goodness I have Green Flag cover !! They have provided me with excellent service from start to finish each time I've been in trouble, both at home and in Europe. I would recommend them to anyone 👍 5*****

I advised my breakdown and was directed to the Green Flag App. There it was straightforward and met exactly what I needed. The local garage sent someone within an hour. He was efficient and solved my problem very quickly. He did say if it was not electrical he would not be able to recover the vehicle but fortunately, it was electrical despite my having had a new battery only 6 months ago. I now appreciate that I need to use the vehicle régularly to prevent the problem. I consider the service I received to be excellent.

My daughter was planning to drive 100 miles home from university before Christmas when our car which she was driving was hit by a 3rd party destroying her drivers' side wing mirror and hence not legal to drive. She was unable to source a replacement locally and so-called Green Flag to help. GF attended but were unable to help her, other than by offering to accompany her to a local auto parts shop that she had already visited and had no stock. When she refused this, they made her sign a waiver that she would not call them out again for the same issue, and then just left her stranded. I called the helpline and asked them to propose a solution to either get the car roadworthy or arrange transport to a garage or home plus transport for my daughter, all of which are in theory provided by my level of cover. The call centre operator felt that this was excessive and just "for your convenience" but was unable to propose any other solution to get my daughter home. He promised a call back but one never came. Lone female left stranded by Green Flag. Will not be renewing.

One thing I must say, apparently I had two policies running ,and I did think it should have been picked up earlier . Same car ,same name,same address,why would I need two policies .?In my defence I had a stroke and my short term memory was affected , so I take full blame for this oversight ,but it could have picked up.

We would never ever be without Greenflag and have been with them many years. My wife broke down and they were with her is a very short time, they put her mind at rest and explained everything thoroughly. She was fixed in no time and on her way with no stress whatsoever. Greenflag give you peace of mind and you can’t put a price on that.

Very impressed with Green Flag, they arrived on time and were very helpful. The car was tested and was OK to drive

My car had a puncture which I couldn’t repair due to the wheel nuts being too tight. The technician arrived half an hour earlier than promised, was really cheerful considering it was early in the morning and before he usually started work. The wheel was replaced with the spare in 10 minutes. Smiles all around and I cannot rate them any higher. Communication before and during was top-notch.

Excellent service every time. Staff on phone and technicians aee all fabulous. Polite, courteous, helpful and friendly

The service was the best I have had unlike other companies. They communicated very well, fast reliable and to be frank easy people to talk to that know their job. Very impressed.

Very easy and simple kept me posted as to what was going on the engineer new what he was doing and knowledgeable

The engineer that came out to rescue me was brilliant, went above and beyond for me, nothing was too much trouble, for that I would definitely recommend green flag

I over the years have been with a lot of breakdown companies. Have been with Green flag for the last 10 years and would never change. Had about 8 breakdowns in that time and have always received great service.

Had a flat tyre and although I could remove the wheel nuts the wheel was frozen to the steel on the axle. I was not at home so couldn’t sort it myself especially as I was limited as to what I could do due to pending surgery. The Green Flag app was easy to use and call was received from the mechanic within 15 minutes of asking for help. I was kept appraised of arrival time and the job was sorted within 45 minutes. Very professional and friendly service. Highly recommend these guys.

Arrived quicker then expected and before the expected time. First time having using my breakdown cover with my insurance and glad I chose yourselves. Both technician and Emma who I spoke with on the phone were very helpful and friendly and car was taken to a garage. I called at 6:11 and technician arrived by 6:47 so was very quick thankyou very much definitely feel reassured if I have to call you again!

The battery died on my car, I wasn't sat inside but my car locked down, with my house keys and purse locked inside. I rung Green Flag, Rhys the technician turned up within half hour, he was amazing. He was very reassuring and resourceful, although he was unable to unlock the door with his tools he was able to hook out my house keys, he then took me home to get my spare car key which had the barrel to bypass central locking. Back at the car, the door open, jump leads on and I was on my way to the garage within an hour. Green flag were also excellent whilst on the phone, very helpful, very positive and reassuring. What I thought would be a total nightmare was dealt with so promptly and professionally.

The communication is not great, due to someone on the phone assuming that because I had broken down in an industrial estate meant I was inside meant me, my 2 year old and my 3 month old baby were left in the cold, for 3 hours whilst waiting for recovery. I had to ring multiple times to chase this up, it wasn’t until I called them again that someone else realised that they had put down that I was in a house rather than out in the cold. The person who came to recover my car was great, and did call me to let me know when he was 20 minutes away. Had the correct details been taken in the first place and we were not left waiting we would have had a better experience unfortunately this was not the case.