Green Flag

Fantastic service Good information and good outcome Highly recommended Trusted Good techie Happy

Broke down with caravan in tow on the A35. Used the Green Flag App which picked up location from the GPS signal. A few answers about circumstances and App confirmed rescue in progress. App also traced progress of local garage to completion (which was a systems reset on the car control modules, but also a recovery to home as the mechanic thought it too risky to drive with a caravan and heavy traffic in case the reset didn't work). The garage used (Slades at Chard) absolutely brilliant. The process was seamless and took a lot of stress out of the situation.

Green flag could not do enough to help me. They sent a technician who diagnosed the problem They ordered a recovery vehicle who took my car to my garage. They ordered and paid for a lively hire car from ENTERPRISE I could not ask for more

Everything about Green Flag was efficient, knowledgeable, prompt, and good value, from the app to my car working again

I am the policy holder but my daughter was driving our car. She broke down whilst on a placement 25 miles from her home. She pressed the ‘recover me’ button and that’s exactly what they did. They recovered her to her home overnight and then brought her and the car to the registered address 4hrs away the next day. Couldn’t have asked for more - Thank You

From calling Green Flag mechanic Robert of Cambrian Care Care was with me in under an hour and a half. Both Green Flag and Cambrian Care Care we exceptional. I was taken to my local garage - Troedyrhiw Garage, and the car was fixed the same day, how good is that?

We picked up our car from the airport after a short break away, and found all the warning lights on and engine barely running. Contacted Green Flag through their app which took 5 minutes, they called me back within another 5 minutes and the recovery engineer was with us in a total of 30 minutes. Very clear description of what the problem was and had a fix with the car running within a total of 1 hour from app submission. Really can’t thank the professionalism and organisation of the team enough.

I shopped around for a breakdown cover and found Green Flag. Not only are they more affordable than the AA, they were at my front door within 30 minutes of making the call. Car battery needed replaced and he had one with him to replace it and I was back on the road in no time. He was professional, knowledgeable and friendly. Superb service!

Although I have been a member of Green Flag yesterday was the first time I had occasion to use the company when my car had broken down.From the initial contact with Green Flag who diagnosed the probable cause to organising the recovery of my vehicle total time elapsed was approximately 35 minutes l cannot recommend Green Flag highly enough and would recommend them to anyone

Rang Green flag and the mechanic attended within 30 minutes and the problem was fixed within ten minutes. The mechanic was very helpful and couldn’t do enough to help us on our way!

Around noon on pre-Bank Holiday Saturday both nearside tyres burst in a pothole. By the time that it became evident that something was amiss the car was in a narrow stretch of country road. I raised and completed the Green Flag AP questionnaire on my ‘phone and promptly received a call to clarify details. Within 2 hours a transporter arrived with a competent and helpful driver who managed to manoeuvre his vehicle, turn it round despite the very restricted lane and load my car up in some 20 minutes. With my agreement the car was taken to the local Green Flag agency where it was repaired and ready for collection by the evening of the next working day. I rate the foregoing as first rate customer service.

Vehicle broke down in car park Recovery vehicle arrived in 40 minutes (less than the quoted time of 1 hr) Mechanic was polite and thoughtful and did what he could to rectify the fault. He followed me back to my house just around the corner and told me to call my garage and then contact Green Flag in the morning to arrange for my car to be taken to my garage of choice. I was satisfied with his explanation of what the fault might be and I thought he was extremely respectful and professional.

My details were processed by the Greenflag Call Centre swiftly, without any holding delays. I was continually kept updated by text regarding the recovery service ETA, and called directly by the recovery provider when he was on his way. His service was marvellous, carefully assessing how to recover my vehicle without causing any damage. He kept me fully informed on his processes and advised me how to assist with control of my vehicle as he winched it backwards (to pull my front wheel out of a manhole, where it had dropped through the cover). He thoroughly assessed & inspected my vehicle for damage before & after the recovery, confirming that it appeared to have no need for repairs and was safe to drive. He was polite, well spoken and very considerate, minimising any disturbance to the surrounding domestic households (the recovery was carried out between 01:00-01:45 in the morning). Top marks, John of Ashley Wood Recovery Service, and thanks again.

There I was with a flat battery in North London on a Saturday afternoon with Football matches all around me. Green flag App was simple to use, and wait time was no more than 45 minutes even though it was the busy period. The Greenflag Technician was excellent, polite, knowledgeable and had me back up and running in no time. Well done Greenflag, I would definitely recommend.

I've been with Green flag for must be 7 years now and when I have had to use their services I've always had a quick response time always keep you up to date with what is going on weather you are in your car or a passenger with some one else excellent service to deal with I would recommend them to anyone.

Fast, effective, efficient recovery service. After my experience, speed and efficiency they delivered I will never go anywhere else.

My car along with myself, my wife and 2 dogs were recovered to my home address. The recovery was carried out professionally by a pleasant and polite technician.

The call handler was very efficient. The technician arrived within 10 minutes and quickly resolved my problem.

Green flag recovered my van after a breakdown, they kept me informed of the arrival time and who would be coming. They also sent me text message with a direct contact to the person arranging the recovery. It went very smoothly and I was very pleased with the service.

Greenflag are the best recovery service by far on efficiency, quick service, friendly staff and technicians and price. Highly recommend them to everyone

The 2 guys from Slades Garage in Chard were great in our hour of news. They assessed the car and towed it off the road to a say area as I was in a live lane. From there he arranged recovery who came and loaded the car and caravan. Once they got me home he helped to put my van back into storage. They were both very polite and helpful and a great credit to themselves and their employer. Thanks guys

Excellent service from green flag, Gary was amazing, recovered my car and took us home, so helpful and efficient, I had my 11 year old girl with me so needed to get Home in good time, it was very hot outside so to not have to wait long was a bonus

Locked out my car with the keys inside. Kids and weekly shop stuck inside and on show still in the ignition. If left overnight there was potential for the locals to steal the car. Speed call out and keys retrieved in the day. Well done Green Flag and especially Clair on the help desk putting my mind at ease. A1 service.

Technician got my car going with ease and competence and in a very pleasant and civil manner. The technician also advised me why my car wouldn’t start and how to avoid a reoccurrence.

Second time had to use Green Flag different cars but service was very good each time. Within 30/40 mins. Glad I switched from RAC. Last time I used them they gave me a time of six hours to arrive!. I class myself as unfortunate to need rescue twice but glad I had Green Flag to back me up.