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Green Flag

4.7

152 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - 24 hours

About

We’re among the UK's leading breakdown cover providers with well over 50 years' experience'. So, we know that when it comes to breakdown cover, nothing beats near.

That’s why we have 3,000 local technicians nationwide, ready to help 24/7, 365 days a year.

It’s thanks to them that we helped with over 300,000 breakdowns in 2025 – one every two minutes.

What you can get with our breakdown cover:
- Cover for cars, vans, bikes, EVs, caravans and motorhomes.
- Vehicle, multi-vehicle, or personal cover.
- Cover for the whole family.
- 24/7 roadside assistance.
- National recovery.
- Cover at home.
- Onward travel.
- European cover.

The Green Flag app:
Once you’ve got your cover, get our free app. It’s the quickest way to get our help.

In just a few taps, you can pinpoint your location, book a rescue, and even live-track your technician as they travel to you.

Our app is not available for Excess and Fleet policies, or for vehicles registered in the Isle of Man.

What we do

  • Garage related services

  • Car Breakdown Repairs

    • Roadside Repairs
  • More Services

    • breakdown assistance
    • vehicle recovery
    • emergency tow recovery

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.7
152 reviews
Customer Service
4.7
Quality
4.7
Value
4.7
Sort by
Highly Recommended
Customer Service
Quality
Value
I am the policy holder but my daughter was driving our car. She broke down whilst on a placement 25 miles from her home. She pressed the ‘recover me’ button and that’s exactly what they did. They recovered her to her home overnight and then brought her and the car to the registered address 4hrs away the next day. Couldn’t have asked for more - Thank You
Customer in Suffolk Posted on 10/09/2024 , work completed 05/09/2024
Excellent service
Customer Service
Quality
Value
Everything about Green Flag was efficient, knowledgeable, prompt, and good value, from the app to my car working again
Customer in Hertfordshire Posted on 10/09/2024 , work completed 06/09/2024
Excellent service when broken down 200 miles from home
Customer Service
Quality
Value
Green flag could not do enough to help me. They sent a technician who diagnosed the problem They ordered a recovery vehicle who took my car to my garage. They ordered and paid for a lively hire car from ENTERPRISE I could not ask for more
Customer in Hampshire Posted on 10/09/2024 , work completed 09/09/2024
Excellent Response
Customer Service
Quality
Value
Broke down with caravan in tow on the A35. Used the Green Flag App which picked up location from the GPS signal. A few answers about circumstances and App confirmed rescue in progress. App also traced progress of local garage to completion (which was a systems reset on the car control modules, but also a recovery to home as the mechanic thought it too risky to drive with a caravan and heavy traffic in case the reset didn't work). The garage used (Slades at Chard) absolutely brilliant. The process was seamless and took a lot of stress out of the situation.
Customer in Bournemouth, Christchurch and Poole Posted on 10/09/2024 , work completed 08/09/2024
Great service
Customer Service
Quality
Value
Fantastic service Good information and good outcome Highly recommended Trusted Good techie Happy
Customer in Hertfordshire Posted on 11/09/2024 , work completed 10/09/2024
Speedy recovery
Customer Service
Quality
Value
Got a puncture the evening prior to going on a family holiday, then having organised an appointment for new tyres early the following morning was unable to re inflate the tyre to drive my vehicle so contacted Green Flag to take me and my car to the tyre garage. This was done with ease on the app, and due to the prompt response was able to get new tyres fitted and on our way only a couple of hours behind schedule. Great service. Really happy.
Customer in Derbyshire Posted on 16/09/2024 , work completed 13/09/2024
Excellent quick service
Customer Service
Quality
Value
AW&D Hammond, (Tom) very professional explained exact problem in easy to understand jargon. Arrived with in time slot & got everything sorted quickly.
Customer in Suffolk Posted on 17/09/2024 , work completed 17/09/2024
Home start
Customer Service
Quality
Value
Green flag breakdown. Call out via app. Easy to use.. return confirmation . Arrived on estimated eta. Fast efficient repair by friendly knowledgable technician . Happy customer
Customer in Essex Posted on 17/09/2024 , work completed 16/09/2024
Great service
Customer Service
Quality
Value
We broke down on the M1 and were rescued and recovered by Green Flag. They were great and kept us informed throughout the process
Customer in Lincolnshire Posted on 23/09/2024 , work completed 20/09/2024
Couldn’t have been happier
Customer Service
Quality
Value
There was a three hour wait , but I understand that. The guy that came to get me went over and above his job. It made my breakdown and the price of a new clutch easier .
Customer in South Yorkshire Posted on 23/09/2024 , work completed 21/09/2024
Excellent service
Customer Service
Quality
Value
No fuss at all. Arrived quickly and assessed the problem and arranged a curtesy car and recovery of vehicle within 1 and a half hours. Would highly recommend to anyone.
Customer in Suffolk Posted on 24/09/2024 , work completed 21/09/2024
Great work and fast
Customer Service
Quality
Value
Due to the extreme weather, rain, wet, dark, misty my beak down was at the most inconvenient time and place but managed to park at a safe place. At this time my wife continued her journey by bus and I made contact to green line through the tel number on my insurance details. Not sure but it was an hour I think when Sam arrived. Moving vehicle very slowly to a more safe and convenient place to deal with the fault. Didn't take long to do. Once finished I offered Sam to buy him coffee but he declined saying that there was another job coming through for him to attend. VERY HAPPY WITH THE SERVICE.
Customer in Oxfordshire Posted on 24/09/2024 , work completed 24/09/2023
Speedy rescue
Customer Service
Quality
Value
I called Green Flag around 9 pm yesterday because my clutch had failed while I was parking and I was not in a very good place. They were so helpful and reassuring and arrived within 45 minutes. They took me to the local garage I specified quickly and efficiently. I have spoken to the garage now and hopefully they will repair my car. I was very impressed with the service offered by Green Flag and would certainly recommend them.
Customer in Devon Posted on 24/09/2024 , work completed 23/09/2024
Exemplary Care fro Green Flag
Customer Service
Quality
Value
My call to Green Flag was picked up virtually straight away. Pleasant operative gave me a time scale of one hour from the time of my call. The mechanic called me to say he was on his way, called me when he arrived and was within the time scale promised. He was efficient and identified the problem very quickly
Customer in Greater London Posted on 26/09/2024 , work completed 25/09/2024
Let’s hope you never need to use them
Customer Service
Quality
Value
I have paid for your services for 8 years and the one time I needed you, I was asked “have you tried googling for a breakdown service”. I was left at a motorway services with a space saver wheel on the car. Your technician told me “DO NOT drive that wheel on the motorway” but then your ‘safety team’ deemed it safe to drive up to 300 miles on the motorway - which goes against your technician’s/ vehicle manufacturer/ and the tyre manufacturers instructions. I was left to drive 200 miles home on the motorway, not exceeding 50mph and every 25 miles I had to tighten the wheel bolts. This was in the top three worst experiences of my life.
Customer in Brighton and Hove Posted on 28/09/2024 , work completed 22/09/2024
A Which? Trusted Traders staff member replied on behalf of the trader (on 02/10/2024)
We’re truly sorry to hear we’ve left you feeling this way as this really isn’t the service we uphold ourselves to. We’d like to investigate how this has happened, if you can please use the link below to log your concerns. A case handler will be assigned who will investigate the issues raised and contact you with their findings. https://dlgportal.icasework.com/resource?id=95233108&db=dlg Many Thanks, Emily
All was good
Customer Service
Quality
Value
Rang regarding puncture whe we arrived at our holiday home. Although I couldn't complete my details via the app I received good service on the phone. Was kept informed & even though the technician arrived 30 mins after eta given he was pleasant & efficient. Very happy with service.
Customer in Lancashire Posted on 01/10/2024 , work completed 28/09/2024
They did a diagnostics, they tried to fix it but couldn’t. I was then on a hooked up recovery trailer and lifted home
Customer Service
Quality
Value
@Michael was great at his job, however there was another wait for me as his controller was asking me to pay for the mileage home of £98 or wait even longer for parts to arrive after already waiting 3hrs on my own. Not @Michaels fault it was a lack of communication between Green Flag and the traders policy. @Michael gets a 10 out of 10 from me.
Customer in Wiltshire Posted on 02/10/2024 , work completed 30/09/2024
Friendly phone operator, quick service.
Customer Service
Quality
Value
I got through to an operator so quickly and Heather was so friendly on the phone. My car had just got a puncture and Heather organised the car being recovered and booked in a garage to be fixed the next day whilst I was at work. Amazing service!
Customer in Greater Manchester Posted on 02/10/2024 , work completed 29/09/2024
Friendly Technician
Customer Service
Quality
Value
Technician was very friendly and made sure that i was happy with the service provided. Rang before they arrived and was very helpful
Customer in West Yorkshire Posted on 07/10/2024 , work completed 05/10/2024
Greenflag call-out
Customer Service
Quality
Value
I contacted Green Flag Recovery on Monday 7th October 2024 as my vehicle would not start. It had developed a complete power loss. The operator at Green Flag was very helpful and empathised with my situation. With the use of the app. on my mobile phone I could see how long the technician was away from me. He arrived twenty minutes before the estimated time. The technician (Robert) asked me what I knew about the vehicle's fault, then used a jumper booster to start the engine. I was delighted with his efforts and he was polite throughout the duration of his time with me. I can only say that my whole experience with Green Flag was one of satisfaction would definitely recommend Green Flag to friends and others.
Customer in Ards and North Down Posted on 08/10/2024 , work completed 07/10/2024
Green Flag to the rescue
Customer Service
Quality
Value
Whilst on holiday on the Isle of Wight my car started to make an awful screeching noise, this got worse and I realised it wasn’t safe to drive as I was pretty sure it was metal on metal which was probably the brakes. I used the Green Flag app to contact them at approximately 9 am. by 11.15 my car was on the way to a garage. It was a stressful time as we were due to leave the Island 2 days later. However the garage was excellent, contacted me to say what needed doing and how much it would cost and assured me it would be ready later that day. It was. Excellent service from Green Flag and Bartlett's Garage.
Customer in Gloucestershire Posted on 12/10/2024 , work completed 10/10/2024
Recovery
Customer Service
Quality
Value
I had a flat tyre on my way to visit relatives in Tarleton. It was a special occasion as it was a combined eightieth birthday for my mum and aunt. I rang Green Flag and they arrived quickly. Wayne was friendly and took me to Halfords to get my tyre replaced. I am very grateful to Wayne for helping me. It was really appreciated. I missed the party, but at least my car is running smoothly now.
Customer in Lancashire Posted on 15/10/2024 , work completed 12/10/2024
Great service
Customer Service
Quality
Value
Easy to contact. Kept well informed of arrival time. Excellent recovery driver. Exceeded my expectations.
Customer in Oxfordshire Posted on 17/10/2024 , work completed 16/10/2024
Excellent.
Customer Service
Quality
Value
Excellent recovery work and sympathic both staffs who successively carried out this rescue. Well done from my perspective.
Customer in Greater London Posted on 17/10/2024 , work completed 13/10/2024
Fast and efficient service
Customer Service
Quality
Value
Fast and efficient service. Thanks for making my car breakdown experience stress free. I would highly recommend your company. Thank you to all the staff that helped with my car.
Customer in West Midlands Posted on 18/10/2024 , work completed 15/10/2024