Green Flame Plumbing And Heating

I've been using Green Flame for about seven years and they have always been professional, prompt, helpful, accommodating, knowledgeable, competent, friendly and reasonably priced. Green Flame have helped me with keeping an old boiler safely going at the end of its doddery life, keeping me warm while I was not doing so well financially. They also took on my new boiler installed by shall we say a less professional local outfit, and didn't moan once about making the best of another's bad job. Our circumstances are a little bit unique but James at Green Flame always took it in his stride and did his very best for us. I can honestly say that if I won the lottery, I would keep using Green Flame. I'd probably get them to install me the best of the best Bosch boiler and service it every year until they retire. In summary these guys are exemplary; your money, boiler and house is safe with them them, and then some.

James was very clear about work that was needed for our whole new heating (oil boiler) and hot water system. 6 days work at our house. James and Sean were a pleasure to have in the home. Personable, professional, knowledgeable and explained everything he was doing. James went out of his way to guide us with other work that was needed along side this job such as electrical work ect. His attention to detail is amazing. We are absolutely delighted with the quality of the work. Very fairly priced for the amount of work carried out and as a result we will definitely be having James back to do further work in the house. The boys cleaned up after themselves and will be returning to fit our new radiators! Highly recommended for anyone looking for plumbing work especially if your looking for new boiler and on an oil system. Great job both 👍

James fitted our bathroom radiator today, he done a great job very neat and tidy, he always leaves your property clean and tidy. He is very reasonable on the price and a pleasure to have in your home. Highly recommended.

James was very efficient and was able to answer any questions regarding the boiler. He was brilliant from start to finish, I would definitely recommend green flame to anyone.

Just had James and Shaun to do a few days work in my house, their work ethic and craft that they do are second to none, and they always make sure the customer is happy before they leave, would recommend these guys any day of the week, top job guys well done and thank you from.

Professional and friendly. Technically excellent, started and finished on time, spotlessly clean. Couldn't be faulted.

Excellent service. Very professional, punctual and friendly. Very informative and clean workers. Would highly recommend!

We’ve used Green Flame numerous times over the last 6 years and have always been very impressed with their service. Sion and James are friendly, professional and knowledgeable. In the current climate we felt reassured with their use of PPE. We have recommended Green Flame to friends and family who have also been very happy with their service.

My usual plumber let me down, so I very luckily managed to get hold of James via the Internet. When I called the gmail said I will get back to you and James did within 5 minutes. A great start and it got even better. The boiler at the property I rent had stopped working and was also leaking. James got there within the hour , kept me informed was clear about pricing and timescales. I felt so confident that I also got the landlords certificate done at the same time. It was a tough job, however James kept in touch and earlier today a copy of the Landlords certificate was emailed to me. Very professional and a top top service. I couldn’t have asked for more . Will now be my preferred go to guy for the future . Highly recommended

Green flame plumbing were a pleasure to have working on my property. Called on a Monday and arrived on the Wednesday. Arrived when promised, did the service to my boiler and left the property in the same condition it was before they arrived. Also had some questions on a second property, and they popped in the next day to give advice and a quote for the works required. Would definitely recommend and will use again.

I needed to replace an ageing gas central heating boiler. James from Green Flame responded very quickly to my questions by email, visited and gave some advice then followed up with a quote soon after. It was easy to agree on a date for the work to be carried out and they arrived early on the day. They removed the old boiler and water tanks, fitted a new one, even matching the bricks where the old flue used to be. I was very impressed with how quickly they made progress as there was a lot of work to do. They clearly knew what they were doing and I had utmost confidence in their work. Very happy with both the installation and the new boiler that they fitted. I would recommend Green Flame Plumbing and Heating.

Fantastic service from James, he is very polite and hard working. We agreed a time and date, James was on time and did exactly what he said he would do at a brilliant price. I would highly recommended James to anyone needing any plumbing requirements.

I've had lots of jobs completed by James and Sean, from radiator fittings and gas servicing to full boiler installation. They're always on time with a professional and friendly attitude, every job is completed to an excellent standard and they work very cleanly. Aftercare is also top notch. Highly recommended.

Fixed and serviced my boiler, no hassle, very reasonable price and completed within the day. Great to have a service that does exactly what they say and no hidden costs. Have asked them to do further work as I am so impressed with them.

Had my boiler serviced with James, very thorough as usual. Very pleasant guy, punctual turn up at our premises, would recommend his work to anyone

These are not your normal plumbers! (Before booking this job, James did a boiler service for us, which was far more thorough than the ones we had received from a major national company in the past) They didn't promise to arrive on a Monday, then turn up on the Wednesday. Or arrive at 11.00 am when you were expecting them at 8 a.m. They didn't carry a radiator through your house leaking dirty water all over your new carpets. They didn't turn a two day job into a week long saga. They didn't depart half way through the job because they "had to fetch a different part". They didn't quote a price, and then find that a problem had cropped up that they weren't expecting and so you find that the bill had somehow shot up. In fact, they did all that you would expect from a plumber when they fitted 6 new radiators for us. They arrived on the right day, exactly on time. Completed the work promptly and efficiently leaving no mess afterwards. They removed all the old items and charged exactly what they said they would. So, definitely not your normal plumbers! This firm comes highly recommended and we have already booked our next year's boiler service with them. A first class plumbing experience!

James & his team are highly professional in carrying out a job but at the same time are friendly, trustworthy, polite & flexible. James updated our en-suite a yr ago & when we moved I had no hesitation in calling him again to rip out & instal a new bathroom & separate shower room. The team had endless errors to deal with by my chosen supplier, Leekes, but dealt with it all so professionally that it eased my stress. They also effortlessly worked around other renovations being done at the property. Time keeping & working to the schedule was excellent. Other friends have since booked James & are thrilled with the results.

Had a new boiler installed. The timekeeping, professionalism and work was excellent throughout. Work was carried out over two days and was pleasure having James in the house. Would definitely recommend Green Flame to anyone.

Great professional work over two days. Very good service.friendly and very clean and tidy. Most definitely would recommend their work. First class

James turned up on time and serviced my CH combi boiler quickly and efficiently. Pleasant guy too! Very helpful.

Fantastic job from start to finish. Clean and tidy each day after they left. Always turned up when they said they would so minimised the impact on the family

I called many gas safe engineers previously that seemed to make it difficult to organise a boiler repair. Contacted James and was organised and completed completely stress free.

Complete bathroom refurbishment done by James and the team. Delivered on time, even though it was gutted completely. Advice given on the wall boards was spot on, so glad I chose the wood based ones. Price quoted was very very reasonable for the work needed, and to top it off the boys were brilliant nothing was too much trouble even when I changed my mind!! Never known men to work so clean and tidy. Great job, thank you boys will recommend to everyone.

Thank you to Which Trusted Traders for enabling me to find James at Green Flame Plumbing. I rang James, asking him to service my boiler after my usual plumber had left me down after much effort on my part. James was most helpful and booked me in quite quickly. I found him to be a very pleasant young man. After the service, he checked out a leak that had come through my ceiling. He went up into the attic and discovered a tear in the roof felt. He refused to take any payment for this. I received excellent service, and James has agreed to do my annual service. I would be happy to recommend him to anyone. Well Pleased. Pontyclun.

We had a lovely new bathroom fitted by Siôn and James. This included boarding the walls and floor, a new bathroom suite, tiling and electrics. We were really happy with the result and would recommend Green Flame Plumbing. They were always prompt, communicated any changes needed, good at finishing the job (prepared to come back to finish last bits) and tidied up after each day. They completed the job on time, too. Plus they are nice, friendly people to have in your home, which is important!