Griffin Plumbing & Heating Engineers

For phase 1 we had a new boiler fitted as well as two new radiators and some additional thermostatic radiator valves. Phase two was the conversion of our old airing cupboard to well appointed wc. Tom sourced all the items required himself at no extra cost to ourselves. He also undertook and completed aspects that I had expected to have to do myself. He didn't charge any extra for this. At the end of each working day he took the time to make sure that we were completely satisfied with each stage. We are very pleased with everything that has been done. We will be employing the firm again as we also need to completely refurbish our bathroom. On the basis of our experience we have no hesitation in recommending Griffin Plumbing.

I contacted Tom at Griffin Plumbing as I had an old oil system boiler that needed replacing. After much discussion we decided that converting to a combi system would be best and Tom quoted for the work that needed doing. The price was right given the amount of work needed and Tom was also able to arrange interest free credit at no extra charge to cover the work. The job was carried out on time and my property was left spotlessly clean after the work. I would highly recommend Griffin Plumbing for any future work, not only for their quality and professionalism, but they are also a decent team and very easy to get on with. 10/10.

Tom came out immediately to fix an old problem with our boiler and seemed a very nice chap, he wore a mask and took his shoes off and did a great job, so we decided to have him fit our new boiler. We found his quote to be very competitive. It was an external oil boiler which was fitted in one day with minimum mess. We felt he was very trustworthy so left him and his colleague and went out for the day. When we got back the job was finished and he explained how to use the wireless thermostat. We would definitely recommend Tom for his work and professionalism. Thanks again Tom for a great job.

It's very difficult when your 15 year old boiler breaks down and you realise to fix it would cost @ £400. This is what happened to me. I'm a retired engineer and understand heating systems, but for those that don't and their boiler breaks down unexpectedly it can be a daunting decision to make. I decided it to make more sense to get a new boiler. I researched the web to choose the best boiler for my needs and found that Worcester Bosch are probably the best make. So I had made my decision on the make of boiler, now the really hard part, finding a Trustworthy engineer to supply and fit the boiler. I'm fairly new to the area so couldn't really go by word of mouth. So it was back to the trusted web to trawl through all of my options. I am very comprehensive in my research and by the fact of reading so many excellent reviews I opted to try Griffin plumbing and heating. I rang in the morning explaining the situation and was amazed that he could come and see me that afternoon. Thomas Griffin arrived at the agreed time ( With mask on ). He spent about an hour with me thoroughly explaining which type of Worcester Bosch boiler and associated controls I needed. I live in a park home so it had to be LPG. I was very impressed when told the boiler came with a 10 year guarantee. Thomas gave me a quote to supply and fit. It was a fair quote, I had seen cheaper quotes and some more expensive, but I like to go "middle way". He came a week later with his mate, Sam. Fast, clean, tidy, super job

Always reliable and efficient. Personality first class. Quality of workmanship excellent. Communication prior to, during and after the work excellent. Labour charges excellent. Given the choice I wouldn't use anyone else.

We have used Griffin plumbing several times both at home and at our village institute. Tom is always punctual and courteous his work is excellent. This time they excelled themselves. Our central heating boiler failed and on Tuesday morning I called. He came around at midday. He diagnosed it as beyond economic repair as it probable need a new circuit board, was corroded internally and 13 1/2 years old. He gave me a quote that evening which I accepted immediately. Sam & Tom fitted our new boiler on Friday. They are both friendly professional and very diligent. e.g. Sam would not go home until he had thoroughly bled the system and cleaned up. I have no hesitation in recommending Griffin Plumbing. (I have no association with Tom or Sam and just want them to get recognition for jobs well done)

Called Tom this morning after a neighbour recommended him. Boiler not working when we got up so no heating no hot water on a very cold morning. Tom answered promptly very friendly and professional and I told him the problem. He came round within the hour, he was very professional from the start felt very covid safe and he explained the problem so I could understand. He replaced a part and came back later in the day to make sure it was working OK. Am so happy to now have heating and hot water the same day and from a very professional and friendly and honest young man. Will definitely be using Griffin plumbing again and will be having a new boiler installed in the near future. I would have no hesitation in recommending Tom Griffin to anyone looking for a honest friendly professional plumbing service. This is one Happy and now warm customer.

Tom came out late on a Saturday afternoon to our old and ailing boiler- no heating or hot water. He very clearly explained all the considerations around repair and replacement. We chose to replace the 12-year-old boiler and by teatime, on Monday we had a new boiler in place and every last bit of mess had been cleared up and taken away. We've never been so warm and we have loads of hot water. Very happy.

Griffin Plumbing fitted a new shower for us recently. Tom Griffin spent some time outlining our options before installing the shower and gave us advice, in advance of the installation date, regarding the type of shower that would best meet our needs. On the day the whole process was very slick. We were shown the new shower prior to installation to make sure we liked it as Covid had prevented us actually going to a showroom. The old shower was removed, the new pipes were installed without even a chip to the existing tiles and the shower unit fastened to the wall. We were then given a quick lesson on using the shower including advice on how to clean it. The bathroom was left immaculate. We were both very impressed by the job that Griffin Plumbing did not only the professional and technical side of things but the pride shown in the work undertaken & an obvious commitment to top quality customer service. Will never use any other plumber from now on.

After our oil supplier let us down, we were left with an oil boiler that had run dry. Tom at Griffin Plumbing and Heating responded to my call early on a Saturday morning and was here in the space of a few hours. He was professional, courteous and respectful of COVID roles (wearing PPE etc). He fixed the boiler with little fuss and even spotted another error we were not aware of. Absolutely exceptional service and I would have paid twice the price he charged. I cannot recommend it enough!