GWS Roofing & Loft Specialist Limited

GWS recently completed a significant repair/replacement of our roof. They were brilliant from start to finish. Unlike many other companies, they came on time to quote and promptly provided an estimate; they took the time to explain any uncertainties, and provided indicative sums where required to cover potential risks. All questions, no matter how trivial, were answered promptly. Once budget and schedule were agreed they showed up every day on time. The crew was always polite, cheerful and respectful. Again, they always took the time to explain progress and next steps. They worked hard to find solutions to difficult areas and where honest when work was not required, thereby saving us money. There weren't any major issues but all small ones were always resolved quickly. They do not walk away from the job until you are satisfied. A huge thank you to GWS for making a very stressful period just that much easier.

Finding competent and trusted roofing companies can be daunting. I engaged the NFRC member GWS Roofing to rectify a small internal leak arising from a soil pipe through our roof. From start to finish the service provided was excellent; all communications, whether verbal or by email, were promptly answered and the professionalism and courtesy of all GWS staff stood out. The required work plan was agreed and I was impressed that when GWS sent their quote it included proof of all the required insurances that a property owner should insist upon seeing when engaging a company to conduct work at height. Also, the contract was clear and uncomplicated. The timeline for the repair was given and was met; the repair was carried out to a high standard and the leak has been fixed. GWS also had no problem in letting us keep the scaffolding erected until such time as we were happy that it had rained heavily enough to ensure the leak was repaired. I really cannot recommend this firm too highly; they are a class act and I would have no hesitation in engaging them again.

After a very bad experience previously with another contractor, Joe and his whole team were professional from the outset. The initial inspection and quote were discussed in detail with any areas of uncertainty clarified and capped. When the work got underway any uncovered issues were openly discussed, solution focused and fairly priced. Thoroughly recommended.

GWS Roofing were appointed to do repair and renewal work to both the main pitched roof and my roof terrace. The team are extremely competence and responsive to your need. Joe, Daniel and Buggy were extremely professional and knowledgeable and the work was carried out and finished with 20 years guarantee. Thank you

We used GWS to replace our front pitched roof and flashing. The quality of the work was good (the new roof looks great) and Gary was responsive to any questions/issues we had. Based on other quotes we obtained the price was also competitive. The work did take a a week or so longer than anticipated due to other jobs they had on - but in the event that didn't cause us any issues.

The job description was to recover a flat roof to specifications and to replace a rainwater pipe which required access to a neighbouring property and the use of scaffolding. We were happy with the way the work was completed and the ongoing communication with the team at GWS. There were problems to overcome such as the access to the neighbouring property needing good communication with the owners who lived away from the area. The Covid-19 crisis also caused a few problems, such as the supply of certain materials, but this resulted in limited delay and perfectly acceptable under the circumstances. Easy contact with the office management providing good lines of communication. Good attention to detail and work came within budget - a very satisfactory contract completed.

This was the first time I have used GWS Roofing after they were recommended to me. From initial quotation through to the finished job I have absolute praise for them. They were prompt, courteous and tidy, keeping me informed of their progress throughout the job. All the debris was collected and removed from my house and the work completed to the high standard I was expecting. I have no hesitation in recommending their quality workmanship.

GWS gave an honest assessment of the work that needed to be done on the dormer windows, and of the options open to me. I felt their quote was fair and they were efficient and reliable. They kept me advised of the timing and what work would be done when, and stuck to their schedule. They were also extremely pleasant to deal with, and very helpful generally. I felt this is a serious and thoroughly decent firm whom you can trust to do an honest and competent job.