GWS Roofing & Loft Specialist Limited

I used GWS to do a completely new roof on my house in the summer of 2024. They were extremely professional throughout the process, from the initial estimate (unlike other estimates I got, they actually measured the roof dimensions) through to the scaffolding, build and completion. When a couple of unexpected minor issues appeared with the roof when the tiles came off, each additional piece of work e.g. fixing a dodgy coping stone, were photographed, documented and estimated for client approval. At the end of the project, there was a quality assurance walkthrough and there were no surprises on the invoice. I would use GWS again in a heartbeat.

This is a very trustworthy family company, excellent work and continued support under guarantee. I recommend GWS Roofing for their skills and prompt response to roofing problems. Friendly and efficient.

GWS recently completed a significant repair/replacement of our roof. They were brilliant from start to finish. Unlike many other companies, they came on time to quote and promptly provided an estimate; they took the time to explain any uncertainties, and provided indicative sums where required to cover potential risks. All questions, no matter how trivial, were answered promptly. Once budget and schedule were agreed they showed up every day on time. The crew was always polite, cheerful and respectful. Again, they always took the time to explain progress and next steps. They worked hard to find solutions to difficult areas and where honest when work was not required, thereby saving us money. There weren't any major issues but all small ones were always resolved quickly. They do not walk away from the job until you are satisfied. A huge thank you to GWS for making a very stressful period just that much easier.

Finding competent and trusted roofing companies can be daunting. I engaged the NFRC member GWS Roofing to rectify a small internal leak arising from a soil pipe through our roof. From start to finish the service provided was excellent; all communications, whether verbal or by email, were promptly answered and the professionalism and courtesy of all GWS staff stood out. The required work plan was agreed and I was impressed that when GWS sent their quote it included proof of all the required insurances that a property owner should insist upon seeing when engaging a company to conduct work at height. Also, the contract was clear and uncomplicated. The timeline for the repair was given and was met; the repair was carried out to a high standard and the leak has been fixed. GWS also had no problem in letting us keep the scaffolding erected until such time as we were happy that it had rained heavily enough to ensure the leak was repaired. I really cannot recommend this firm too highly; they are a class act and I would have no hesitation in engaging them again.

After a very bad experience previously with another contractor, Joe and his whole team were professional from the outset. The initial inspection and quote were discussed in detail with any areas of uncertainty clarified and capped. When the work got underway any uncovered issues were openly discussed, solution focused and fairly priced. Thoroughly recommended.

GWS Roofing were appointed to do repair and renewal work to both the main pitched roof and my roof terrace. The team are extremely competence and responsive to your need. Joe, Daniel and Buggy were extremely professional and knowledgeable and the work was carried out and finished with 20 years guarantee. Thank you

We used GWS to replace our front pitched roof and flashing. The quality of the work was good (the new roof looks great) and Gary was responsive to any questions/issues we had. Based on other quotes we obtained the price was also competitive. The work did take a a week or so longer than anticipated due to other jobs they had on - but in the event that didn't cause us any issues.

The job description was to recover a flat roof to specifications and to replace a rainwater pipe which required access to a neighbouring property and the use of scaffolding. We were happy with the way the work was completed and the ongoing communication with the team at GWS. There were problems to overcome such as the access to the neighbouring property needing good communication with the owners who lived away from the area. The Covid-19 crisis also caused a few problems, such as the supply of certain materials, but this resulted in limited delay and perfectly acceptable under the circumstances. Easy contact with the office management providing good lines of communication. Good attention to detail and work came within budget - a very satisfactory contract completed.