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H.E.H Ltd

4.9

148 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed
See customer reviews & leave a review

About

Worcester Bosch Diamond Accredited, Atag boilers Selected Partners and Vaillant Advance Installers -Other makes of boiler also installed.

FREE quotations.

FLEXIBLE FINANCE OPTIONS -including, interest free finance, buy now pay later and up to 10 years finance at 9.9%

Providing our customers in the London, Essex and Kent areas with a professional and speedy service in all aspects of central heating and plumbing services.

We have a wide range of clients from domestic installations to local authorities, housing associations, letting agents and main contractor.

Central heating installations
Boiler replacements
Boiler Servicing and repairs
Gas safety inspections
Landlord safety certs
Powerflushing
System filters
Radiator installations
Thermostatic radiator valve installation
Unvented Cylinders
Plumbing
Gas Cooker/hob Installation

At HEH we are committed to good customer service.

See our website for links to over a thousand independent customer reviews.
Gas Safe Reg

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating

  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)

  • Plumbers

    • Unvented cylinder installation and maintenance

  • More Services

    • finance available

My work

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
148 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Recommended

Recommended

by 99% of customers
Sort by
Efficient Professional Service
Customer Service
Quality
Value
Our conventional boiler, after a long illness, finally died. We were left with no heating. I phoned HEH at 2.00pm, by 4.30pm on the same day we had been visited by the owner of the firm who gave us some sensible advice and a clear estimate. By good fortune a cancellation allowed us to have the new boiler fitted the next day. The technicians arrived as promised at 8.00am and the job was completed by 3.50pm, new boiler, pump, controls and alterations to the pipework, all done in a quick and efficient way to a high standard, and the cost was very competitive. Highly recommended.
Customer in Greater London Posted on 29/01/2021 , work completed 29/01/2021
Recommended
The trader replied (on 21/02/2021)
We at HEH Ltd are extremely proud, when a customer posts a review, with such description and depth describing their job experience. The team enjoy reading such positive feedback, as we all work extremely hard to assist our customers to the best of our abilities. Thank you for your comments, it is always nice when our customer experiences are favorable ; to receive such good feedback is rewarding. We have high expectations/standards for our engineers and your comments reflect their professionalism. We will be in contact next year for the annual boiler service and look forward to doing further business with you in the future. Once again, Thank You!!!! Kind Regards Alison HEH Ltd
Great job
Customer Service
Quality
Value
Highly recommended, great job!
John, Essex Posted on 04/12/2018 , work completed 04/12/2018
Recommended
Quick, efficient & great quality
Customer Service
Quality
Value
The installation engineer over the few days was brilliant. He did everything to a high quality and went the extra mile to help. He worked tirelessly and explained everything when I asked. Sales / admin side was good but could be better at responding. I would definitely use these guys again.
Ian, Essex Posted on 28/06/2019 , work completed 28/06/2019
Recommended
Great job
Customer Service
Quality
Value
Great job nice and tidy.
Luke, London Posted on 28/06/2017 , work completed 28/06/2017
Recommended
The trader replied (on 18/07/2017)
Thank You for your review Luke.
Good, professional.
Customer Service
Quality
Value
Professional job, clean.
Tania, Essex Posted on 03/07/2017 , work completed 03/07/2017
Recommended
The trader replied (on 18/07/2017)
Thank You for your review Tania, I will ensure your comments are passed onto your engineer.
Prompt and professional
Customer Service
Quality
Value
Polite and friendly job well done cleaned up afterwards
Marion, Essex Posted on 28/11/2017 , work completed 28/11/2017
Recommended
Gas boiler and hot water cylinder.
Customer Service
Quality
Value
A very professional and tidy installation. Courteous and informative engineer. Happy with our choice of company, would happily recommend H.E.H Ltd.
Ahmet, Essex Posted on 08/02/2018 , work completed 08/02/2018
Recommended
Fast and friendly service.
Customer Service
Quality
Value
Managed to fit us in quickly, which was great with a new-born in the house. We had quite a bit of cleaning to do after, but overall pleased with the job. Friendly service and they did all they could to address our questions/concerns after installation.
Jamie, Essex Posted on 09/03/2018 , work completed 09/03/2018
Recommended
Poor customer service and substandard installation
Customer Service
Quality
Value
We had our boiler installed 07/19 since then we have had issues with the pressure dropping, pressure lever not working and pipes underneath boiler leaking which have turned green. We never had any of these issues with our old boiler. I emailed HEH who sent an engineer (who I believe is the director/manager) out to tighten the bolts previously. (What is shocking is that he didn’t replace anything knowing it was a newly installed boiler by themselves and seeing the pipes have turned green so quickly surely must raise a question regarding the installation) On 24/03/2022 I was told I would be charged for an engineer to come out and fix the problem. I refused to pay. You want to charge me for a fault purely due to the boiler not being fitted properly. This has been an ongoing issue since it has been installed which you have been made aware of by myself via email. I have reported the company to GasSafe regarding the ongoing issues and concerns of the work carried out. I have attached photos to my google review for reference.
Customer in Greater London Posted on 25/03/2022 , work completed 31/07/2019
The trader replied (on 01/04/2022)
Good Morning Further to your recent review, we are sorry that on this occasion you feel that HEH have not met your expectations. On all installation works we cover at least a two- year parts and labour warranty guarantee. Subject to annual boiler services; to which you chose us to complete in 2020, 2021 and further additional works on the shower. On 24th March 2022, I personally spoke with you; as a valued customer I explained that an engineer can attend but should the works not be connected to our previous works; this will incur a small chargeable call out fee. As a company we like to be transparent with our customers. Should you wish to liaise further, please can I ask that you contact us direct via our email, website or telephone; whereupon I will be happy to discuss. Assuring you of our paramount attention Kind Regards Alison
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029 2267 0040
Mon–Fri: 9:00–17:00
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Have a question?

029 2267 0040
Mon–Fri: 9:00–17:00
Standard network rate.