Endorsed by Which?

H.E.H Ltd

4.9

145 Reviews

Opening Hours
Today - 08:30–18:00
  • Monday 08:30–18:00
  • Tuesday 08:30–18:00
  • Wednesday 08:30–18:00
  • Thursday 08:30–18:00
  • Friday 08:30–18:00
  • Saturday 08:30–18:00
  • Sunday - Closed

About

Worcester Bosch Diamond Accredited, Atag boilers Selected Partners and Vaillant Advance Installers -Other makes of boiler also installed.

FREE quotations.

FLEXIBLE FINANCE OPTIONS -including, interest free finance, buy now pay later and up to 10 years finance at 9.9%

Providing our customers in the London, Essex and Kent areas with a professional and speedy service in all aspects of central heating and plumbing services.

We have a wide range of clients from domestic installations to local authorities, housing associations, letting agents and main contractor.

Central heating installations
Boiler replacements
Boiler Servicing and repairs
Gas safety inspections
Landlord safety certs
Powerflushing
System filters
Radiator installations
Thermostatic radiator valve installation
Unvented Cylinders
Plumbing
Gas Cooker/hob Installation

At HEH we are committed to good customer service.

See our website for links to over a thousand independent customer reviews.
Gas Safe Reg

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Gas installers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • finance available

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
145 reviews
Customer Service
4.9
Quality
4.9
Value
4.9
Sort by
ANOTHER GOOD JOB
Customer Service
Quality
Value
We have been dealing with HEH for a few years now because we have confidence in this company and recently had a new boiler installed by Mike, who arrived promptly and clearly explained what would be happening over the next two days. He was a very clean worker and we are pleased with our boiler and the service from HEH. No hesitation whatsoever in recommending this company and intend to continue using them in the future.
Customer in Greater London Posted on 07/02/2024 , work completed 30/01/2024
The trader replied (on 28/02/2024)
Good Afternoon Thank you for taking the time to type such a positive, descriptive review. The company work extremely hard to ensure job specifications run smoothly; all our staff work to high expectations/standards. It is always rewarding when customers acknowledge this; finding our services to be exemplary. Our engineers are extremely proficient in their work; to which your feedback reflects. May the new boiler in your home, prove to be very cost effective and run for many years!!! We will of course be in touch next year, for the regular annual boiler service maintenance. Assuring you of our best attention Kind Regards Alison
Heating system replacement and upgrade
Customer Service
Quality
Value
The team at HEH have recently completed a large piece of work for us which involved replacing a boiler (in the loft), running a new gas pipe, replacing an underfloor heating manifold, and adding two Google Nest thermostats to control the whole setup. I would not hesitate to recommend HEH to someone for work of this scale, or, at the other end of the scale a boiler service. In summary, the service and resulting work from start to finish was superb. Our boiler was on its last legs and needed to be replaced, as did other components of our overall heating system, which was not configured in the most optimal way. Right from the initial discussions and site visits it was clear HEH understood our requirements, timescales, and dependencies. The required work was explained to us in detail, and options were given for how we could accomplish our goals. All the engineers involved in our job worked thoroughly, fast and tidily, whilst being super friendly to engage with. When the job was completed everything which had been done was explained to us in detail, which included guidance on how best to configure our new dual Nest thermostats too. We have used HEH before and very much hope to do so in the future.
Customer in Greater London Posted on 14/07/2022 , work completed 16/06/2022
The trader replied (on 07/03/2023)
Thank you for taking the time to type such a positive, descriptive review. The company work extremely hard to ensure job specifications run smoothly; all our staff work to high expectations/standards. It is always rewarding when customers acknowledge this; finding our services to be Grade A. Our engineers are extremely proficient in their work; to which your feedback reflects. We will be in touch this year, for the annual boiler service reminder. Assuring you of our best attention Kind Regards Alison
Poor customer service and substandard installation
Customer Service
Quality
Value
We had our boiler installed 07/19 since then we have had issues with the pressure dropping, pressure lever not working and pipes underneath boiler leaking which have turned green. We never had any of these issues with our old boiler. I emailed HEH who sent an engineer (who I believe is the director/manager) out to tighten the bolts previously. (What is shocking is that he didn’t replace anything knowing it was a newly installed boiler by themselves and seeing the pipes have turned green so quickly surely must raise a question regarding the installation) On 24/03/2022 I was told I would be charged for an engineer to come out and fix the problem. I refused to pay. You want to charge me for a fault purely due to the boiler not being fitted properly. This has been an ongoing issue since it has been installed which you have been made aware of by myself via email. I have reported the company to GasSafe regarding the ongoing issues and concerns of the work carried out. I have attached photos to my google review for reference.
Customer in Greater London Posted on 25/03/2022 , work completed 31/07/2019
The trader replied (on 01/04/2022)
Good Morning Further to your recent review, we are sorry that on this occasion you feel that HEH have not met your expectations. On all installation works we cover at least a two- year parts and labour warranty guarantee. Subject to annual boiler services; to which you chose us to complete in 2020, 2021 and further additional works on the shower. On 24th March 2022, I personally spoke with you; as a valued customer I explained that an engineer can attend but should the works not be connected to our previous works; this will incur a small chargeable call out fee. As a company we like to be transparent with our customers. Should you wish to liaise further, please can I ask that you contact us direct via our email, website or telephone; whereupon I will be happy to discuss. Assuring you of our paramount attention Kind Regards Alison
Job well done
Customer Service
Quality
Value
HEH Ltd I highly recommend this company they took out our old system replaced it with a completely new system, removed all old materials from site. The two guys who turned up to carry out the work Mick and Danny were second to none. Working continuously throughout the day also taking all the stress away from us both.,can't thank them enough. A job well done.
Customer in Greater London Posted on 14/09/2021 , work completed 09/09/2021
The trader replied (on 21/09/2021)
Thank You for your 5 star review and comments. We appreciate you taking the time to explain the boiler installation works carried out and the service you received from our team. We really enjoy reading such positive feedback as we all work extremely hard to assist our customers to the best of our abilities. We look forward to speaking with you again for your annual boiler service. Feel free to email or call us anytime we can be of assistance. Kind Regards Alison HEH Ltd
New boiler fitted
Customer Service
Quality
Value
Very pleased with the efficiency of H.E.H, both the office staff, who were very helpful on contact and subsequently and obviously Danny who fitted the equipment. It was done according to schedule, with no problems and was a very good price. A follow-up email was a pleasant touch as Danny had said on departure any problems you have our contact numbers.
Customer in Greater London Posted on 16/08/2021 , work completed 10/08/2021
The trader replied (on 25/08/2021)
Good Afternoon Thank you for posting a nice, honest review! The team enjoy reading such positive feedback. We all have a part to play and when the review reflects our efforts , this is very rewarding. Your comments are greatly appreciated. Feel free to contact us, should you require any further assistance. Kind Regards Alison HEH LTD
Excellent work
Customer Service
Quality
Value
I was very impressed with the work that was carried out by this company. It was an unusual task of removing old gas light piping which was still visible in the ceiling in multiple places and involved laying new pipework to the boiler and meter in the kitchen. When Danny came to give a quote, he went through various options describing the pros and cons of each and allowed me to make a choice. He explained about potential problems relaying laminate flooring and with old plaster in the ceiling so I could make an informed choice. They came on the date and time arranged. They took care lifting the flooring and were able to replace it intact. They made minimal holes removing old pipework and plugged them and then cleared up all the mess including wiping the kitchen floor. They were polite, professional, and friendly and the price was good value for the work done. I will definitely use them again when I needed something else doing.
Customer in Greater London Posted on 05/08/2021 , work completed 05/08/2021
The trader replied (on 21/09/2021)
Good Afternoon Thank you for your detailed description of the workmanship completed in your property. We have high expectations/standards for our engineers and your comments reflect their professionalism. The team enjoy reading such positive feedback, as we all work extremely hard to assist our customers to the best of our abilities. Once again, it is always nice when our customer experiences are favourable ; to receive five star praise, is rewarding. Please do not hesitate to contact us, should you require further works completed in the future. Regards Alison
First Class All The Way!
Customer Service
Quality
Value
HIGHLY RECOMMENDED Replaced and re-sighted my 20 year old Glowworm boiler with a condenser boiler, German of course! New programmer, room thermostat, TVRs to bedroom radiators, new valves in airing cupboard and system flush. Work completed in two days, whole job from first contact to completion five days. I have used this company three times now for various jobs and HEH will always be my first port of call.
Customer in Greater London Posted on 26/05/2021 , work completed 22/05/2021
The trader replied (on 25/08/2021)
Thank you for your five-star review. Great news that you have acknowledged our continuity in good professional workmanship. The descriptive review is very much appreciated. We will be in touch regarding the annual services and look forward to doing further business with you. In the meantime should you require any further assistance, do not hesitate to contact us. Kind Regards Alison HEH LTD
Efficient Professional Service
Customer Service
Quality
Value
Our conventional boiler, after a long illness, finally died. We were left with no heating. I phoned HEH at 2.00pm, by 4.30pm on the same day we had been visited by the owner of the firm who gave us some sensible advice and a clear estimate. By good fortune a cancellation allowed us to have the new boiler fitted the next day. The technicians arrived as promised at 8.00am and the job was completed by 3.50pm, new boiler, pump, controls and alterations to the pipework, all done in a quick and efficient way to a high standard, and the cost was very competitive. Highly recommended.
Customer in Greater London Posted on 29/01/2021 , work completed 29/01/2021
The trader replied (on 21/02/2021)
We at HEH Ltd are extremely proud, when a customer posts a review, with such description and depth describing their job experience. The team enjoy reading such positive feedback, as we all work extremely hard to assist our customers to the best of our abilities. Thank you for your comments, it is always nice when our customer experiences are favorable ; to receive such good feedback is rewarding. We have high expectations/standards for our engineers and your comments reflect their professionalism. We will be in contact next year for the annual boiler service and look forward to doing further business with you in the future. Once again, Thank You!!!! Kind Regards Alison HEH Ltd
Professional reliable efficient firm.
Customer Service
Quality
Value
We chose HEH to replace and move our Combi Gas Boiler following a competitive quote from Danny who clearly knew his business and inspired confidence. The work was carried out with pride and care by Mike and his assistant and they went out of their way to accommodate our requirements. They were polite, courteous, neat and tidy and caused minimum disruption. On completion, Mike gave us a very clear and comprehensive explanation of the controls and explained the various documentation and answered any questions we had. Even the Warranty registration was handled for us by the firm so we had nothing to do and we are very satisfied and have no hesitation in recommending this firm.
Customer in Greater London Posted on 27/01/2021 , work completed 26/01/2021
Massively Letdown
On 23/09/20 I contacted HEH to book a boiler service. I wanted a service in October at the start of winter but was told they were very busy and the earliest appointment was 05/11/20. Having used them previously, I agreed to wait. They called the morning of the day before to confirm and then the evening of the same day...oh they are very sorry but they have to cancel as a previous job overran. I said but I've waited well over a month for this service and I assumed they'll fit me in soon... Oh no says the lady, she's not sure but she'll definitely call me back the next day and "see what they can do" Well needless to say I'm still waiting. After a few days I called around and was only able to get a service on 08/12 from another company. It's completely thrown out my annual service routine. Really let down and do not recommend lest this happen to you.
Customer in Greater London Posted on 21/11/2020 (Reviewer did not use service)
The trader replied (on 01/12/2020)
Good Afternoon, Thank you for your comments regarding the above annual service. In these unprecedented times:- Following Government Guidelines during this corona virus pandemic, routine maintenance was originally not being carried out during the summer months; hence the November service appointment date. It is always a priority to ensure customers' have sufficient heating and hot water. Therefore when an installation over-ran the appointment was to be rearranged. Please understand that we try to be transparent, generally our independent reviews are of such a high standard. As a team we work hard to ensure customer and job satisfaction. We of course would have contacted you to re-arrange but you have chosen to reschedule with another company. We hope that the work is carried out, to a good specification as prior to this date you have always been extremely happy with our services. Assuring you of our best attention. Regards Alison Director
Excellent services from HEH
Customer Service
Quality
Value
HEH replied promptly to my request for a quote/site visit via Worcester website (as an approved installer). We needed to replace an old system boiler & radiators. Danny recommended we change to a combi boiler and explained the pros & cons of each type of system. He was happy to come back for a 2nd site visit while we decided on which option to go with. All rooms were measured for correct sizing of radiators. The quote was very clear with the scope of work broken down with everything we had discussed included. I found the customer service & communication excellent when dealing with head office. Danny & his team arrived early on the agreed install date and the work was complete in only two days. There was a problem with an existing hot water pipe which was leaking in our old kitchen floor screed at the end of the first day (no fault of HEH). Danny came over that night to investigate and turn off the water. The next morning the leak was found, pipe replaced, floor repaired and the additional costs were reasonable. At completion our new heating controls, smart thermostat & App were explained and we received our Gas Safe certificate within a week. Overall I would definitely recommend HEH.
Customer in Greater London Posted on 08/11/2020 , work completed 27/10/2020
boiler replacement
Customer Service
Quality
Value
This is the second boiler I have had fitted by HEH this time it was Danny that fitted it. Completed in one day no fuss and very professional, this company is excellent would highly recommend them.
Customer in Greater London Posted on 21/10/2020 , work completed 16/10/2020
Job well done
Customer Service
Quality
Value
Thank you to HEH engineers and office staff for a job well done. Reliable, punctual and professional service. I would not hesitate to recommend them to friends and family for boiler installation works.
Customer in Greater London Posted on 19/10/2020 , work completed 18/09/2020
Boiler upgrade
Customer Service
Quality
Value
I found HEH very professional from the start with a competitive quote from Danny and then Mike and Dan installing my new boiler, pump and timer/thermostat plus powerflush. Mike gave good suggestions during the install and the work was finished in a day and a half, quicker than expected. They left everything tidy and the office has been quick in responding to any questions I had.
Customer in Greater London Posted on 13/10/2020 , work completed 09/10/2020
Boiler and cylinder replacement
Customer Service
Quality
Value
We were impressed with Danny who came to quote for the job and equally impressed with Mike and Danny who undertook the work. It was a complicated job involving replacing an old boiler and cylinder and moving the new one to a different room which took three days during which they were a credit to the company and did an excellent job. They were clean, tidy, helpful, courteous and friendly. The job was completed to the agreed price. We will be recommending HEH to our family and friends.
Customer in Greater London Posted on 17/08/2020 , work completed 07/08/2020
New boiler
Customer Service
Quality
Value
2nd time HEH have installed & moved a boiler for us. Exceptionally high standard of work, wouldn't use anyone else. Michael is quick, tidy & very knowledgeable.
Ian, Essex Posted on 23/07/2020 , work completed 09/07/2020
Professional
Customer Service
Quality
Value
Very prompt and professional. Carried out all work to a high standard
Neil, Kent Posted on 22/06/2020 , work completed 04/06/2020
Full marks
Customer Service
Quality
Value
I had 4 estimates for replacing my existing boiler, HEH were not the cheapest or the most expensive. I chose them because surveyor Danny Bishop gave me a step by step account of what was required and how they would complete the work, answering my questions clearly and putting any concerns I had to rest. The work took a day and a half and began promptly with the fitters (Michael & Sean?) calling ahead to let me know they were on their way. I am delighted with the quality of workmanship and the way the fitters conducted themselves. It's rare for me to give a 5 star review, but when I am 100% satsified with the work, that is what I must do. I would definitely recommend this company.
Customer in Kent Posted on 28/05/2020 , work completed 22/05/2020
Very professional job
Customer Service
Quality
Value
This company were really professional and did a great job on installing my boiler. Polite, professional staff and clearly had good expertise. I am very pleased with the installations and would high recommend them.
Melanie, Essex Posted on 20/05/2020 , work completed 21/04/2020
Less than 72hrs
Customer Service
Quality
Value
I called HEH on the Wednesday I had a visit from Danny that afternoon I received my quote and accepted it that evening Mike and young Danny were in attendance the following morning and finished with my premises on the following afternoon.
Customer in Greater London Posted on 19/05/2020 , work completed 01/05/2020
Brilliant job.
Customer Service
Quality
Value
Very happy.
Steven, Essex Posted on 21/02/2020 , work completed 21/02/2020
Punctual, friendly and tidy.
Customer Service
Quality
Value
Guys came on time, installed the boiler and gas heaters just as it was agreed. Also had their own dust sheets and hoover (didn't expect it). Thank you very much. Will definitely recommend your company to my friends.
Rasa, Essex Posted on 14/02/2020 , work completed 14/02/2020
Boiler install & controls.
Customer Service
Quality
Value
Excellent work. Very professional and efficient. Must recommend to other people. Thank you both very much.
Muhammad, Essex Posted on 22/01/2020 , work completed 22/01/2020
Professional and efficient
Customer Service
Quality
Value
Had a boiler of less than 8 years that had been problematic since installation, and I’d long lost confidence in the company that installed/serviced it annually. Found HEH by chance and they were quick to call, quote and instal new boiler. Can’t begin to say how lovely it is to have a heating system that just works, and all work was completed professionally and efficiently. I now have confidence in.
Customer in Essex Posted on 06/01/2020 , work completed 20/12/2019
Excellent work, excellent service and trustworthy
Customer Service
Quality
Value
H.E.H went above and beyond what I had expected, very helpful, great communication, excellent quality of work, trustworthy and completed job on time.
Customer in Greater London Posted on 03/01/2020 , work completed 20/12/2019
Very prompt and professional
Customer Service
Quality
Value
Very clean. Very quick. A pleasure to do business with.
John, Essex Posted on 02/12/2019 , work completed 02/12/2019
Great work
Customer Service
Quality
Value
Danny and Mike were very professional in getting a new boiler installed in a large house. They helped us through the entire process and providing us with various options to choose from. We are happy with the work they have done and highly recommend their services.
Customer in Greater London Posted on 27/11/2019 , work completed 14/10/2019
Great job
Customer Service
Quality
Value
Very clean, left place as is.
Victoria, Essex Posted on 12/11/2019 , work completed 12/11/2019
Very good service
Customer Service
Quality
Value
Clean, tidy, helpful staff work hard and fast with good skill. Very good.
David, Essex Posted on 04/11/2019 , work completed 04/11/2019
Very respectful
Customer Service
Quality
Value
Michael was very respectful and appears a competent worker as a plumber. Will use and recommend him at anytime. Thanks for your service Michael & Derry
Jean, Essex Posted on 01/11/2019 , work completed 01/11/2019
Excellent workmanship
Customer Service
Quality
Value
So glad I picked H.E.H. to change my boiler. Excellent workmanship, polite and professional. Highly recommend Michael who carried out the work, a true perfectionist!
Philip, Essex Posted on 28/10/2019 , work completed 28/10/2019
Excellent service.
Customer Service
Quality
Value
Excellent service, just in time. With great explanation. Great professionals.
Marina, Essex Posted on 21/10/2019 , work completed 21/10/2019
Replace regular boiler to combi.
Customer Service
Quality
Value
Excellent service. Very professional & thorough.
Riaz, Essex Posted on 17/10/2019 , work completed 17/10/2019
Very satisfied
Customer Service
Quality
Value
Very satisfied with the workers and the workmanship.
Colin, Essex Posted on 19/09/2019 , work completed 19/09/2019
Very professional & friendly. Brilliant work.
Customer Service
Quality
Value
Danny & Mike were very professional in their work. The work was completed with very high quality and in time. The house was also kept very clean and the carpets/floorings were taken care of as well. I would gladly recommend HEH to anyone for boiler replacement work.
Renjith, Essex Posted on 18/09/2019 , work completed 18/09/2019
Professional
Customer Service
Quality
Value
Professional and conscientious service. Reliable and flexible. Solution based approach. Quality work to a high standard.
Barry, Essex Posted on 19/08/2019 , work completed 19/08/2019
Quick, efficient & great quality
Customer Service
Quality
Value
The installation engineer over the few days was brilliant. He did everything to a high quality and went the extra mile to help. He worked tirelessly and explained everything when I asked. Sales / admin side was good but could be better at responding. I would definitely use these guys again.
Ian, Essex Posted on 28/06/2019 , work completed 28/06/2019
Punctual and excellent installation of our new boiler.
Customer Service
Quality
Value
Arrived on time and worked his way through a difficult job cheerfully and speedy. Took time to explain how to set the boiler controls and was very patient. Very tidy worker and arrived on time on day 2 as well. An excellent job all round, very pleased.
Customer in Greater London Posted on 24/05/2019 , work completed 21/05/2019
Excellent job
Customer Service
Quality
Value
Very quick and professional.
Paul, London Posted on 25/04/2019 , work completed 25/04/2019
Excellent service
Customer Service
Quality
Value
Excellent service, everything explained clearly, tidied up after themselves. All work completed to a high standard.
Wendy, Essex Posted on 18/04/2019 , work completed 18/04/2019
Fantastic service
Customer Service
Quality
Value
I found the service to be very professional, the big difference I found was the honesty and quality of service. They only left the home once were happy about everything and were open to all follow-up questions.
Jay, Essex Posted on 22/03/2019 , work completed 22/03/2019
Brilliant job
Customer Service
Quality
Value
We had two new boilers installed in my office and flat above, with all new pipework in the flat, and new radiators throughout. The company's installers Mick and Dan, were very professional and made an excellent and neat jobs. I would recommend them to anyone needing a new heating system.
Stephen, Essex Posted on 20/03/2019 , work completed 20/03/2019
Very professional
Customer Service
Quality
Value
Mike from HEH was brilliant, very professional, very neat and incredibly helpful. Really great job.
Mary, Essex Posted on 11/01/2019 , work completed 11/01/2019
Spot on
Customer Service
Quality
Value
Heh Ltd were extremely professional from day one. Their quote was competitive, not the cheapest but competitive. The engineers arrived on time, were extremely professional and did the work to high standards.
Customer in Greater London Posted on 21/12/2018 , work completed 22/11/2018
Very satisfied
Customer Service
Quality
Value
Brilliant service - got on with the job with no fuss. Very satisfied thanks!
Simon, Essex Posted on 08/12/2018 , work completed 08/12/2018
Great job
Customer Service
Quality
Value
Highly recommended, great job!
John, Essex Posted on 04/12/2018 , work completed 04/12/2018
Outstanding
Customer Service
Quality
Value
Well informed, professional and outstanding work.
Iffat, Essex Posted on 25/10/2018 , work completed 25/10/2018
Excellent local company
Customer Service
Quality
Value
Highly recommended HEH Heating Contractors. They're a friendly, efficient, punctual, professional, tidy and skilled team. Would engage them again in a flash!
Christopher, Essex Posted on 23/10/2018 , work completed 23/10/2018
Prompt and professional
Customer Service
Quality
Value
Boiler installation by HEH Ltd was prompt and professional. Danny explained in detail before commencing the job. Both Danny and Mike were very professional and agreed with additional work, I'm pleased with the work.
Masud, Essex Posted on 05/09/2018 , work completed 05/09/2018
Excellent service
Customer Service
Quality
Value
I chose H.E.H Ltd to change and renew my entire central heating system. I couldn't be happier with my choice. They provided an excellent service. Their installer, Mike Balghton, did a great job and provided a service to a level I had never experienced before. I definitely recommend H.E.H to every one.
Mohammad, Essex Posted on 31/08/2018 , work completed 31/08/2018
Very professional
Customer Service
Quality
Value
Friendly and informative engineer from the outset. Felt reassured. Very professional in his approach.
Kenny, London Posted on 28/08/2018 , work completed 28/08/2018
My review
Customer Service
Quality
Value
Boiler, controls & radiator install.
Geoffrey, Essex Posted on 17/08/2018 , work completed 17/08/2018
Fantastic work.
Customer Service
Quality
Value
Cannot recommend HEH enough. The work we needed done was difficult but the guys managed it no problem.
Katie, Kent Posted on 09/07/2018 , work completed 09/07/2018
First-class service.
Customer Service
Quality
Value
Prompt and professional job. Highly recommended.
Tomasz, Essex Posted on 06/07/2018 , work completed 06/07/2018
Complete heating system change
Customer Service
Quality
Value
We hired H.E.H. to change our old heating system, convert our cylinder to a combi boiler and change all our radiators. We are very pleased with the results, everything is perfect. Mike and Mike were very professional and polite throughout. They are very knowledgeable, and so is Danny, who first came to asses the house.
Vanessa, Essex Posted on 02/07/2018 , work completed 02/07/2018
Very professional, helpful, class workmanship
Customer Service
Quality
Value
Painless experience from start to finish exceeded expectations. Little additions to original quote were great. Would recommend without exception.
Tom, Essex Posted on 26/06/2018 , work completed 26/06/2018
New boiler
Customer Service
Quality
Value
First-rate experience from start to finish. Highly recommended.
Ciaran, Essex Posted on 26/05/2018 , work completed 26/05/2018
My review
Customer Service
Quality
Value
Excellent work, first class tradesmen.
Joe, Essex Posted on 14/05/2018 , work completed 14/05/2018
My review
Customer Service
Quality
Value
Brilliant job.
Louise, Essex Posted on 09/05/2018 , work completed 09/05/2018
My review
Customer Service
Quality
Value
Clean workmanship. Polite workmen. Explain all parts of job.
Betty, Essex Posted on 20/04/2018 , work completed 20/04/2018
My review
Customer Service
Quality
Value
Prompt and very professional.
Alistair, Essex Posted on 23/03/2018 , work completed 23/03/2018
Brilliant job
Customer Service
Quality
Value
Punctual, professional, friendly. Brilliant job. Would use again.
John, Essex Posted on 14/03/2018 , work completed 14/03/2018
Prompt and professional
Customer Service
Quality
Value
Job was carried out in a clean, professional and efficient manner by both Mike (engineer) and his apprentice Ronny.
Which? Trusted Traders Consumer Posted on 10/03/2018 , work completed 10/03/2018
Fast and friendly service.
Customer Service
Quality
Value
Managed to fit us in quickly, which was great with a new-born in the house. We had quite a bit of cleaning to do after, but overall pleased with the job. Friendly service and they did all they could to address our questions/concerns after installation.
Jamie, Essex Posted on 09/03/2018 , work completed 09/03/2018
First Class In All Respects
Customer Service
Quality
Value
Supply and installation of boiler and radiators was first class. Knowledge and co-cooperativeness of engineer was second to none.
Richard, Essex Posted on 08/03/2018 , work completed 08/03/2018
Excellent Job
Customer Service
Quality
Value
Hard working, friendly, polite workman. Very clean and professional, very happy with standard of work and people. Highly recommended.
William, Essex Posted on 28/02/2018 , work completed 28/02/2018
Gas boiler and hot water cylinder.
Customer Service
Quality
Value
A very professional and tidy installation. Courteous and informative engineer. Happy with our choice of company, would happily recommend H.E.H Ltd.
Ahmet, Essex Posted on 08/02/2018 , work completed 08/02/2018
Excellent service, very professional
Customer Service
Quality
Value
Your engineer was professional, expert and thorough. We are very pleased with his work and would recommend him to anyone.
Philip, Essex Posted on 07/02/2018 , work completed 07/02/2018
My review
Customer Service
Quality
Value
Brilliant job
Thomas, Essex Posted on 26/01/2018 , work completed 26/01/2018
Boiler Replacement
Customer Service
Quality
Value
Very pleased with the work carried out.
Philip, Essex Posted on 15/01/2018 , work completed 15/01/2018
Brilliant Job
Customer Service
Quality
Value
I cannot praise H.E.H Ltd highly enough. I have no hesitation in recommending them. They were prompt, professional and clean.
Maureen, Essex Posted on 08/01/2018 , work completed 08/01/2018
Great Job
Customer Service
Quality
Value
Mike and Ronnie did a great job with the installation and explained all paperwork clearly. Thanks very much.
Darren, Essex Posted on 14/12/2017 , work completed 14/12/2017
Prompt, efficient and knowledgeable
Customer Service
Quality
Value
Very careful and dedicated worker. Was very efficient and explained things well.
Faridoon, Essex Posted on 29/11/2017 , work completed 29/11/2017
Prompt and professional
Customer Service
Quality
Value
Polite and friendly job well done cleaned up afterwards
Marion, Essex Posted on 28/11/2017 , work completed 28/11/2017
Boiler Installation
Customer Service
Quality
Value
Excellent service, both at quotation stage and installation. Completed with no hitches. Extremely pleasant engineer.
Robert, Essex Posted on 20/11/2017 , work completed 20/11/2017
Combi Boiler Install
Customer Service
Quality
Value
Danny arrived and gave us a great overveiw of variuos combi-boilers that would meet our needs and didn't try to 'hard sell'. Charlie the engineer was very efficient, polite and informative. He explained each stage as he removed our old boiler/tanks etc. Very pleased with new boiler and HEH and would recommend them.
DaveBehn Posted on 09/11/2017 , work completed 09/11/2017
Boiler/Cylinder Install
Customer Service
Quality
Value
A very professional and neat job done by Mike who was very friendly and gave good advice. Ron the apprentice was also a very good worker.
Bill, Essex Posted on 18/10/2017 , work completed 18/10/2017
Excellent
Customer Service
Quality
Value
Excellent. Quick service. Informative.
Neil, Essex Posted on 10/10/2017 , work completed 10/10/2017
Well pleased
Customer Service
Quality
Value
Boiler installation - conversion. The installers were very efficient, they did a superb job. I was very happy when the central heating and combi hot water was switched on. I loved it, and would recommend them to others definitely.
Deborah, London Posted on 10/10/2017 , work completed 10/10/2017
Boiler change
Customer Service
Quality
Value
Very quick, clean, polite and friendly. Very pleased.
Julie, Essex Posted on 07/10/2017 , work completed 07/10/2017
Very happy
Customer Service
Quality
Value
Very happy with their work. Left my house so tidy and very nice staff/Plumbers
Evangeline, Essex Posted on 28/09/2017 , work completed 28/09/2017
Excellent customer service
Customer Service
Quality
Value
I am very pleased with work done by both engineers today. They were friendly and approachable and worked very hard. Excellent customer service.
Ana, London Posted on 07/09/2017 , work completed 07/09/2017
Brilliant Job
Customer Service
Quality
Value
New boiler installed. Really Professional work. 100% recommend.
David, Essex Posted on 01/09/2017 , work completed 01/09/2017
As ever HEH were top notch!
Customer Service
Quality
Value
HEH have done many jobs for us over the last 15 years. They were the only ones to solve our central central heating problems (3 tried previously) and we only look to them now for any new work such as todays job of new boiler installation.
Paul, Essex Posted on 31/08/2017 , work completed 31/08/2017
Extremely Helpful & Obliging.
Customer Service
Quality
Value
We were extremely happy with the professionalism and efficiency of Michael Boughton and Ronnie Curbishley. We couldn't have indeed asked for more in any respect.
Valentine, Kent Posted on 25/07/2017 , work completed 25/07/2017
Brilliant & professional job
Customer Service
Quality
Value
These two colleagues had a superb knowledge of the processes involved in installing our new boiler and sorting out our heating system. They worked very hard and were clean and tidy. They displayed a professional and calm attitude. We felt very confident with them and the explanations they gave us. Really, really pleased with the work and outcome.
Michael, Essex Posted on 06/07/2017 , work completed 06/07/2017
The trader replied (on 26/07/2017)
Thank You so much for your great review and 5 Stars Michael. I'm sure our engineers will be thrilled with your comments, I will ensure our manager is aware of the praise you have given them.
Brilliant job, prompt and professional.
Customer Service
Quality
Value
They were accurate in their job. I am very happy about their work. What can I say? Top marks.
Nitin, Essex Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 20/07/2017)
Thank You for your review and 5 Stars rating Nitin, We look forward to working with you again in the future.
Good, professional.
Customer Service
Quality
Value
Professional job, clean.
Tania, Essex Posted on 03/07/2017 , work completed 03/07/2017
The trader replied (on 18/07/2017)
Thank You for your review Tania, I will ensure your comments are passed onto your engineer.
Great job
Customer Service
Quality
Value
Great job nice and tidy.
Luke, London Posted on 28/06/2017 , work completed 28/06/2017
The trader replied (on 18/07/2017)
Thank You for your review Luke.
The boiler experts!
Customer Service
Quality
Value
From the first call, initial visit to installation HEH LTD were a pleasure to deal with. Experts in heating, they listened to our needs and didn't oversell us on unnecessary extras. I am pleased with the installation. All carried out efficiently, on time & on budget. I would recommend HEH Ltd without hesitation.
Edward, London Posted on 23/06/2017 , work completed 23/06/2017
The trader replied (on 07/08/2017)
Thank You for your great review and recommendation Edward. It is lovely to hear we were a pleasure to deal with from the first call to completion. We look forward to hearing from you again in the future.
Efficient and professional.
Customer Service
Quality
Value
The work was completed very quickly, despite additional work being necessary.
Nicole, Essex Posted on 21/06/2017 , work completed 21/06/2017
The trader replied (on 07/08/2017)
Thank You so much for your 5 star review Nicole.
My Review
Customer Service
Quality
Value
Very good, very competent, very tidy. Thank You.
Fiona, London Posted on 12/06/2017 , work completed 12/06/2017
The trader replied (on 05/07/2017)
Thank You for your review Fiona. I will ensure your comments are passed on.
Excellent
Customer Service
Quality
Value
Arrived on time, very efficient.
Julie, Essex Posted on 24/05/2017 , work completed 24/05/2017
The trader replied (on 05/07/2017)
Thank You for your review Julie.
Professional Installation.
Customer Service
Quality
Value
Installed a Worcester Boiler, Gary the installer was methodical and tidy in his work. Once completed carried out a comprehensive commissioning procedure to ensure everything was 100% before he went. Would recommend for any new boiler installation.
Richard Posted on 11/05/2017 , work completed 11/05/2017
The trader replied (on 05/07/2017)
Thank You for your review and recommendation Richard. I will ensure your comments are passed onto your boiler installer Gary.
Professional and great work.
Customer Service
Quality
Value
Very professional. Danny came back, showed my how the boiler and new controls worked. Would highly recommend.
Jayne, Essex Posted on 03/05/2017 , work completed 03/05/2017
The trader replied (on 05/07/2017)
Thank You for your review and recommendation Jayne.
Prompt & professional
Customer Service
Quality
Value
Installed Worcester boiler and wave controls. Prompt and professional, great job.
Jay Hung, Essex Posted on 13/04/2017 , work completed 13/04/2017
The trader replied (on 18/07/2017)
Thank you for your review and 5 star rating Jay.
My review
Customer Service
Quality
Value
Efficient & professional.
M, Essex Posted on 12/04/2017 , work completed 12/04/2017
Great job
Customer Service
Quality
Value
Great team. Professional attitude. Helpful and pro-active.
Norman, London Posted on 06/04/2017 , work completed 06/04/2017
My review
Customer Service
Quality
Value
They work really well, at a fast pace - no messing around. Their attitude was nice, we are happy with the service they provided us. Thankyou.
Nasrat, London Posted on 29/03/2017 , work completed 29/03/2017
Good job.
Customer Service
Quality
Value
Good fast work.
Darren, Essex Posted on 27/03/2017 , work completed 27/03/2017
Brilliant job
Customer Service
Quality
Value
Remove back boiler unit. Install Worcester Bosch 36 Cal.
Carol, Essex Posted on 16/03/2017 , work completed 16/03/2017
Great professional job
Customer Service
Quality
Value
To install new Worcester boiler & have Wi-Fi controls. Great guys. Professional, tidy job. Worked efficiently in relocating my boiler, kept me updated with progress. Cleaned up daily before they left.
Andrew, Essex Posted on 08/03/2017 , work completed 08/03/2017
Excellent.
Customer Service
Quality
Value
To supply and install new Worcester boiler and Hive controls. Extremely happy with the guys who fitted the boiler, and mended a leaking towel rail. Turned up on time, very polite and courteous. Finished the job without any complaints or issues in just a day.
Margaret, Essex Posted on 07/03/2017 , work completed 07/03/2017
My review
Customer Service
Quality
Value
Fantastic job.
D, Essex Posted on 02/03/2017 , work completed 02/03/2017
My review
Customer Service
Quality
Value
Polite, clean, efficient service. Would highly recommend.
Anja, Kent Posted on 15/02/2017 , work completed 15/02/2017
Brilliant work done
Customer Service
Quality
Value
Hard working, helpful, always answered any questions.
Janette, Essex Posted on 14/02/2017 , work completed 14/02/2017
My review.
Customer Service
Quality
Value
To replace existing Worcester combi boiler with new Worcester combi boiler.
Ludmila, Essex Posted on 06/02/2017 , work completed 06/02/2017
Excellent job.
Customer Service
Quality
Value
Boiler replacement & associated works. Very happy with the work carried out punctual, efficient, talked me all through what was being done, very happy with result.
Gillian, Essex Posted on 03/02/2017 , work completed 03/02/2017
My review
Customer Service
Quality
Value
To replace faulty back boiler with new combi and controls - asap.
Joe, Essex Posted on 04/01/2017 , work completed 04/01/2017
Excellent
Customer Service
Quality
Value
Lovely gas men Harry and Michael, friendly, helpful and professional the whole time.
Beverley, Essex Posted on 22/12/2016 , work completed 22/12/2016
Polite, professional, helpful, good value
Customer Service
Quality
Value
Upgrade gas supply. Replacement boiler/controls/filters. Quote was a competitive price and rep knew his business inside out. The guys who completed the work were excellent, always polite & professional, creating the minimum of fuss when doing their jobs. Highly recommend.
Paul, Essex Posted on 05/12/2016 , work completed 05/12/2016
Professional and quick
Customer Service
Quality
Value
Very professional team. Polite, good service throughout including the initial consulting to the actual work done. Highly recommend this company. Also very good at trying to make as little mess as possible.
Jarin, Essex Posted on 21/11/2016 , work completed 21/11/2016
Efficient, great job!
Customer Service
Quality
Value
Fab work, really trust these guys. Used them previously and will use them again!
Susan, Essex Posted on 15/11/2016 , work completed 15/11/2016
Excellent
Customer Service
Quality
Value
Excellent workmanship. Could not fault. Extremely pleased with the engineer who installed our new combi-boiler. His work was efficient and he was a very pleasant engineer. Nothing was too much trouble. Would definitely recommend this company.
George, Essex Posted on 07/11/2016 , work completed 07/11/2016
Prompt and professional
Customer Service
Quality
Value
Arrived on time. Worked quickly and explained clearly any problems relating to the work.
Brenda, Essex Posted on 03/11/2016 , work completed 03/11/2016
Superb service
Customer Service
Quality
Value
Brilliant from beginning to end, clean, tidy, polite and professional.
Glyn, Essex Posted on 03/11/2016 , work completed 03/11/2016
Great job.
Customer Service
Quality
Value
Good job, quick service, tidy workers. Very happy with the whole job. Very good explanation on how everything works.
Debbie, Essex Posted on 02/11/2016 , work completed 02/11/2016
Very professional
Customer Service
Quality
Value
From start to finish, the company and their engineers, were very professional, prompt, neat & tidy in their work. Very satisfied.
David, Essex Posted on 24/10/2016 , work completed 24/10/2016
Brilliant job
Customer Service
Quality
Value
Excellent service, polite and helpful.
Jonathan, Essex Posted on 20/10/2016 , work completed 20/10/2016
Excellent job
Customer Service
Quality
Value
Fully satisfied with the service. Job well done. Very expert people. Highly recommended.
John, London Posted on 19/10/2016 , work completed 19/10/2016
Great job
Customer Service
Quality
Value
The boys done a great job, in a short time. After they finished they've tidied up, leaving everything as it was before.
Bogdan, Essex Posted on 17/10/2016 , work completed 17/10/2016
My Review
Customer Service
Quality
Value
Very professional job
Luis F, Essex Posted on 12/10/2016 , work completed 12/10/2016
My Review
Customer Service
Quality
Value
Very good job
Irek, Essex Posted on 30/09/2016 , work completed 30/09/2016
My Review
Customer Service
Quality
Value
Very quick and tidy work. Men very cheerful and helpful. Would recommend this company to anyone.
Barbara, Essex Posted on 28/09/2016 , work completed 28/09/2016
Excellent.
Customer Service
Quality
Value
Very happy with work done prompt and very efficient service, friendly plumber. Would recommend them.
Patricia, Essex Posted on 28/09/2016 , work completed 28/09/2016
My Review
Customer Service
Quality
Value
Great and efficient work.
George, Kent Posted on 27/09/2016 , work completed 27/09/2016
Brilliant job.
Customer Service
Quality
Value
Prompt, good workers, would use again.
Kathy, Essex Posted on 26/09/2016 , work completed 26/09/2016
Excellent job!
Customer Service
Quality
Value
Very happy with service & work carried out.
Darren, Essex Posted on 16/09/2016 , work completed 16/09/2016
Great professional job
Customer Service
Quality
Value
A professional and thorough quote given with various upgrade options specified. Quote not estimate arrived promptly and price was very competitive. Full central heating completed in 3 days by one plumber & mate. Various small additional jobs completed without additional charges. Exceptional service & fully recommended.
Keith, Hertfordshire Posted on 16/09/2016 , work completed 16/09/2016
Excellent job
Customer Service
Quality
Value
Danny gave quote and explained all options answered all questions. Mike arrived on time and worked all day. He explained every step very simply. His work was professional and tidy. He also cleaned up after the job, leaving the house how he found it. Perfect job.
Peder, Essex Posted on 12/09/2016 , work completed 12/09/2016
Top rate job, perfect.
Customer Service
Quality
Value
Perfect job, 2nd time have used HEH and they are professional & tidy and get the job done. Highly recommended.
Michael, Essex Posted on 12/09/2016 , work completed 12/09/2016
Very tidy
Customer Service
Quality
Value
Excellent work. Tidy and extremely fast.
Brian, Essex Posted on 08/09/2016 , work completed 08/09/2016
Very good job
Customer Service
Quality
Value
Very good, left the place clean and tidy, very polite, work efficiently, would recommend.
Sylwia, Essex Posted on 07/09/2016 , work completed 07/09/2016
Very good job
Customer Service
Quality
Value
They have done very good job. I am satisfied with their job.
Tareq, Essex Posted on 06/09/2016 , work completed 06/09/2016
My Review
Customer Service
Quality
Value
Very good company to deal with. Tradesman was very good and very pleasant at all times.
Kathleen, Essex Posted on 02/09/2016 , work completed 02/09/2016
Brilliant job
Customer Service
Quality
Value
As usual went above & beyond. Excellent job, great value, perfect service.
Raymond, Essex Posted on 01/09/2016 , work completed 01/09/2016
The trader replied (on 15/09/2016)
Thank You very much for your review. Feel free to email or call any time should we be able to assist you further. Kindest Regards Jannene Weiss HEH Ltd 01708 752 700
My Review
Customer Service
Quality
Value
Very happy with quote & service.
Katy, Essex Posted on 30/08/2016 , work completed 30/08/2016
The trader replied (on 15/09/2016)
Thank You very much for your review. Feel free to email or call any time should we be able to assist you further. Kindest Regards Jannene Weiss HEH Ltd 01708 752 700
Excellent
Customer Service
Quality
Value
Professional assessment & quotation. Neat & tidy job. Good team. Thoroughly recommended.
Alan, London Posted on 26/08/2016 , work completed 26/08/2016
The trader replied (on 15/09/2016)
Thank You very much for your review. Feel free to email or call any time should we be able to assist you further. Kindest Regards Jannene Weiss HEH Ltd 01708 752 700
Brilliant Job
Customer Service
Quality
Value
Workers were very hard working, did an excellent job on installation, very neat and tidy. Would recommend these.
John, Essex Posted on 25/08/2016 , work completed 25/08/2016
My Review
Customer Service
Quality
Value
Very pleasant fitters who worked extremely hard and left the work area clean and tidy.
Bonita, Essex Posted on 22/08/2016 , work completed 22/08/2016
Brilliant!
Customer Service
Quality
Value
5 star service. Punctual, attention to detail. Highly recommend.
Vasa, Essex Posted on 17/08/2016 , work completed 17/08/2016
The trader replied (on 15/09/2016)
Thank You very much for your review. Feel free to email or call any time should we be able to assist you further. Kindest Regards Jannene Weiss HEH Ltd 01708 752 700
great job - thanks!
Customer Service
Quality
Value
Excellent experience, would be happy to recommend you. Cheers!
Clive, Essex Posted on 10/06/2016 , work completed 10/06/2016
First class
Customer Service
Quality
Value
I had my boiler replaced by H.E.H Ltd - they were very approachable, knowledgeable, patient, professional and clean and tidy workers. I would definitely recommend them to others.
Mr Owolabi, Dagenham Posted on 30/09/2015 , work completed 30/09/2015
They were great
Customer Service
Quality
Value
Used H.E.H Ltd to install our Worcester Bosch boiler. Absolutely recommend they were great.
Happy Customer Posted on 01/09/2015 , work completed 01/09/2015
The trader replied (on 15/09/2016)
Thank You very much for your review. Feel free to email or call any time should we be able to assist you further. Kindest Regards Jannene Weiss HEH Ltd 01708 752 700
Great trader
Customer Service
Quality
Value
HEH installed a new boiler in my home, which I was really pleased with. No problems at all and I would recommend them to anybody.
Colin O Posted on 27/08/2015 , work completed 27/08/2015
Very pleased with service
Customer Service
Quality
Value
Daniel and his team were clean and tidy workers. Good clear communication gave good advice and didn't do any unnecessary work. Trustworthy and reliable. Personable and friendly.
Mr Collins, Essex Posted on 17/02/2015 , work completed 17/02/2015