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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
347 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Brilliant job.
Customer Service
Quality
Value
I have used Hadley & Ottaway three times now and I am very happy with everything about the company.
Wendy, HampshirePosted on 25/01/2018, work completed 25/01/2018
Recommended
Brilliant job.
Customer Service
Quality
Value
I have used Hadley & Ottaway three times now and I am very happy with everything about the company.
Wendy, HampshirePosted on 25/01/2018, work completed 25/01/2018
Recommended
Excellent job
Customer Service
Quality
Value
All staff cheerful, friendly and professional. Arrived early, helped wrap a few things that I had omitted. Job complete by mid afternoon. Couldn't have done better.
Peta, SuffolkPosted on 31/01/2018, work completed 31/01/2018
Recommended
Excellent removals
Customer Service
Quality
Value
Professional from quotation through to removals and even collection of boxes once we had unpacked. Careful and considerate packers, flexible enabling us to hold on to hanging wardrobes for a while. Lovely helpful staff. Excellent!!
Kim, SuffolkPosted on 06/02/2018, work completed 06/02/2018
Recommended
Faultless
Customer Service
Quality
Value
Nothing too much trouble despite mud, poor weather, difficult stairs and very full garage and garden pots, benches etc.
David, NorfolkPosted on 08/02/2018, work completed 08/02/2018
Recommended
Excellent Service
Customer Service
Quality
Value
Business-like arrangements made and everything happened as agreed. All staff were considerate to my advanced years and state of mind.
Which? Trusted Traders ConsumerPosted on 15/02/2018, work completed 15/02/2018
Recommended
Excellent Job
Customer Service
Quality
Value
Both drivers put in a 12 hour day in order to complete the move, and still 150 miles from Norfolk their home.
Ivor, HampshirePosted on 21/02/2018, work completed 21/02/2018
Recommended
Punctual, Polite & Professional
Customer Service
Quality
Value
Mark & Ryan were pleasant and professional in all aspects of our house move. Would certainly recommend and use again. The whole move went very smoothly and communication was excellent.
Suzanne, NorfolkPosted on 21/02/2018, work completed 21/02/2018
Recommended
Excellent
Customer Service
Quality
Value
Very efficient and professional. They made (what could have been) an awful day, run smoothly. Move couldn't have gone better because of their excellent team work. They really knew what they were doing.
Amanda, NorfolkPosted on 26/02/2018, work completed 26/02/2018
Recommended
Great job, adverse weather
Customer Service
Quality
Value
They arrived at their stated time to load up and did so quickly & efficiently. Despite the blizzard, they arrived the next day and off loaded our furniture & boxes in good time. A cheerful, professional crew.
Simon, NorfolkPosted on 27/02/2018, work completed 27/02/2018