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Since 1928 Hadley & Ottaway has been a household name for removals, and in particular removals in Norwich. With 90 years experience, carrying out careful shipping, removals and storage services for some of the most discerning clients. No job is too big or too small for our team of expert removals staff.
At Hadley & Ottaway, everyone cares about your move. Many of the removals and office staff have been with the company for years and really understand just how important it is for removal companies to make sure that everything goes smoothly with your relocation. Our experience means that we can make moving home or office as seamless as possible, relieving you of any stress or worry during the moving period.
Our head office is based in the East Anglia region - this is the centre of operations as there is a dedicated training room, where new recruits and 'old hands' learn to pack delicate porcelain, barometers, grandfather clocks and pianos.
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4.9
357 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Recommended
Recommended
by 99% of customers
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Highly recommended on all counts.
Customer Service
Quality
Value
Highly professional, friendly and helpful - what more could one ask for. Nothing was too much trouble, I felt safe in their hands.
Bernice, West YorkshirePosted on 13/11/2017, work completed 13/11/2017
Recommended
Punctual, professional, proficient
Customer Service
Quality
Value
I have used this firm on a number of occasions and every time i have found them to be reliable and careful on every respect. I have recommended them in the past and will continue to do so.
Sheila, NorfolkPosted on 22/05/2018, work completed 22/05/2018
Recommended
Happily recommend
Customer Service
Quality
Value
As a lady on my own I found the team of Steve, Michael and Josh very helpful, patient and kind. I would happily recommend them to anybody.
Dianne, NorfolkPosted on 06/06/2018, work completed 06/06/2018
Recommended
Highly professional and careful.
Customer Service
Quality
Value
The four men who helped us move were friendly, professional and took considerable care with all our belongings. They were immensely prompt and very helpful. Would highly recommend H & O and in particular the four men who moved us! Thank you!
S, NorfolkPosted on 20/04/2018, work completed 20/04/2018
Recommended
Stress free move
Customer Service
Quality
Value
The trader was prompt, polite & professional at all times. Very helpful with items I could not pack - e.g. pictures - expertly packed by trader. Excellent, as booked at short notice.
Susan, MerseysidePosted on 28/06/2016, work completed 28/06/2016
Recommended
Excellent job.
Customer Service
Quality
Value
From first contacting them to actually doing the removal, everything was first class & would highly recommend them.
Jonathan, CambridgeshirePosted on 27/09/2016, work completed 27/09/2016
Recommended
Prompt & Efficient
Customer Service
Quality
Value
Could not fault this company from quote to removals they were excellent. Very courteous and friendly, nothing an issue. very proud to use them.
Paul, SuffolkPosted on 12/10/2016, work completed 12/10/2016
Recommended
Excellent job
Customer Service
Quality
Value
The removal was very well organised and carried out. Very efficient team of 3 over a 3 day period. Some difficult loading and unloading, but all done well. An excellent job.
Ray, LincolnshirePosted on 04/10/2016, work completed 04/10/2016
Recommended
Very satisfactory
Customer Service
Quality
Value
Very good - no complaints.
Lena, SuffolkPosted on 26/08/2016, work completed 26/08/2016
Recommended
My Review
Customer Service
Quality
Value
Excellent
John, LeicestershirePosted on 22/09/2016, work completed 22/09/2016