Hainault Home Improvements Limited

I had a very disappointing experience with this company, after I bought expensive windows and doors from them back in 2019, they fixed to my house on a horrible way, I didn’t know on that time how supposed to be, in time I’ve find lots of problems, non of the windows or doors closing properly sometimes you have to smash them very hard. They said I’m going to receive a certificate for this even today nothing come, I have emailed them, no answer back Today 19 September 2025 one on my window get stuck, how I knew I have warranty 10 years I’ve called them , and find is no warranty for everything… they told me to read the back of the contract. And asking for extra charges for fixing this. Any way after all this I don’t recommend this to be used, bad experience has to be avoided

The service these guys provided from beginning to end was amazing. I would not hesitate to recommend them. Michael the fitter was very well organised, helpful, tidy and informative.

Highly recommend the company, from the first enquiry through to installation of my new front door was an easy process. The price quoted was cheaper than other companies. Harry was a likely chap very professional and left my property clean. Thank you once again.would definitely use you again.

Was pleasantly surprised by everything from the price, workmanship, door quality and customer services. Will use again.

This is the second time I have used this company. The first time for my front windows and the latest for my back door. On both occasions, the service was first class, from the initial telephone contact, through to the visit for an estimate and then the surveyor and finally the actual fitting of the windows and door. The whole process was very comfortable and there was no pressure at all. The workmen worked exceptionally well. They were very friendly and worked quickly and professionally, cleaning up as they went along and I was absolutely delighted with the final result. I needed a back door with a lower profile because I am a wheelchair user and now I can get into my garden with ease in my wheelchair which has made a huge impact on my life. The cost was very reasonable and I would have no hesitation in recommending this company.

This is the second time I have used Hainault Home Improvements. SERVICE On both occasions, the service was great. Good, timely information, and helpful and polite staff. COST They are not the cheapest if you just do direct price comparison. BUT, what that doesn't show is that with HHI the quality is there. That makes their doors good value. Even better, the installation is done carefully and so saves time and energy having to redecorate. So taking the door up to 'great value'. HAPPY? I would absolutely make them my first choice for any other doors.

Having used this company previously I asked them to quote me for replacing windows, frames and porch doors. Their quotation for Rehau A rated units was competitive on price and delivery. As agreed work started 6 1/2 weeks following the survey. The windows had actually arrived more than a week earlier. The fitters arrived bang on time on both mornings. I was very impressed by their professionalism and consideration throughout. In two days the job was done, everything made good and the house left clean. the quality of the windows and porch is excellent and I am pleased I went to Hainault Home Improvements.

Upfront sales process conducted in-store was first class and the price very reasonable. Once we had agreed our specifications, the ordering/manufacturing of the door was completed within 2 weeks! Installation was thereafter completed in little over a half day on agreed date by highly competent, friendly and professional tradesman. We are very happy with the look of the door. Query regarding minor legacy pointing issue that was not caused by installation was handled by the aftersales team and peace of mind given that integrity of installation was unaffected. We love the door!

I love my new Windows! I have used this company before and have been pleased with the quality, so returned for more. The fitters were friendly, fast and did a great job, leaving everything clean and tidy.

Ordered RioFlush Fit by Rehau from Hainault Homes Improvement. Excellent service from order to installation. The fitting team was amazing. They fitted all windows in one day and left the house clean. Thank you. Will definitely use again.

We’ve just had a solidor fitted and from start to finish Hainault Home Improvements have offered five star service. They have an impressive showroom which helps a lot when choosing your finish and design, they’re really competitive on price and super quick at getting everything booked in and fitted. This is a great local company with bags of experience and are able to offer a personalised service that you just wouldn’t get with the larger competitors. we can’t recommend them highly enough

The whole process of ordering a new door through to installation has been fantastic, on the day of the install the old door was removed safely and the new door looks great. The installer was very good and even went to fetch additional trim to make sure it match the door colour. The price for door and installation was very reasonable and l would definitely recommend this supplier.

fitters turned up on time, and were polite and friendly and did a marvelous job. Completely transformed the house inside and out with new beautiful windows and french doors.

We ordered a door and were somewhat hesitant due to the price being considerably lower than others. There were a few minor delays with the door delivery but we were kept informed and booked in as soon as the door arrived. The installation was great, the installer was clean, did an amazing job and provided everything we needed to know. Highly recommend based on our experience!

I have recently had windows a porch and patio doors installed by Hainault Home Improvements. The main reason for opting to use this company was the quality of the REHAU windows and the very competitive price. Issues encountered as follows: - I visited the showroom and received no assistance from anybody. However I was impressed by the windows on display. - Despite this poor experience in the showroom I still decided to get a quote. The quote was significantly lower than other larger competitors and so I entered into contract on 2nd July 2021. - The estimated installation date had been within six weeks. In reality this ended up being approx. 10 weeks. - The porch and all windows were installed within 1 week. Three panes were broken and others had scratches or other markings. Replacement glass was ordered immediately and fitted between 1 - 3 weeks later. - The works to install the porch were the best part of the job. The fitter, Ben, was polite and customer focussed, and the end product was very good. The only hitch had related to the roof tiles. Resolved satisfactorily. - The patio doors which had also been due to be installed had apparently arrived at HHI in the wrong colour. I have no idea how such a mistake could have happened. It meant that I had to wait a further 4 weeks for the frames to be reproduced. - The patio doors were finally installed only for me to discover that there were markings on the glass. Replacement glass was ordered.

Hainault Home Improvements have been a professional outfit from start to finish. The work they undertook was of a high standard and always very tidy. The workers were polite and considerate at all times

After 1 year of the composite entrance door installation it went bowing.Contacted them in March 2021 to rectify the issue, an engineer came 3 times through the summer to take a photo to make a report, the guys from office keep telling me they are still trying to solve the issue but no result in September 2021. Careless cowboy firm that I regret I went for my door installation. Will make an official complaint through Dispute Resolution Ombudsman. Avoid'Hainault Home Improvements' at all cost.

Great service from first contact to fitting of our quality from door. Fitter was very pleasant and tidy and explained everything clearly. Good experience and quality service.

Had a fire door fitted on my flat fantastic service from start to finish. The fitter was really nice and polite and such clean workmanship would not have known he was in the flat. Did not need to touch up the paint on the walls where to door had been fitted the job was that good.

I bought my windows from this company 20 years ago and they are still near perfect.. thought I would see if this company still existed because I am moving home and may need them. Just really solid stuff.

Really pleased with whole experience. They were helpful in choosing the correct product. The fitter was excellent and did a fantastic job. I would highly recommend this company.

From the measuring up to the final stage, we could not have wished for better service. Fabulous windows and doors. All fitted by excellent fitters, who went above and beyond. Left everything clean and tidy. A really professional service that deserves recognition. Highly recommended.

These guys don’t mess around. They delivered everything on time and to a very high standard. They fitted the door perfectly and omg the quality is superb. The finish was perfect. Great job! Highly recommended. Flawless.

We have just had new front windows and a porch fitted by Hainault Home Improvements. From start to finish they have been professional and reliable. I am very happy with the standard of work and the polite behaviour of their workers. I would thoroughly recommend them. I was given their number through several previous customers and they have lived up to their reputation. Excellent work!