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Hale & Murray Ltd

5.0

65 Reviews

Opening Hours
Today - 09:00–16:00
  • Monday 09:00–16:00
  • Tuesday 09:00–16:00
  • Wednesday 09:00–16:00
  • Thursday 09:00–16:00
  • Friday 09:00–16:00
  • Saturday 09:00–14:00
  • Sunday - Closed

About

Established in Poole in 1969 Hale & Murray are designers and installers of bespoke kitchens, bedrooms, bathrooms and studies.

They have an extensive showroom above their workshop that is open 6 days a week offering traditional, modern and classic designs.

They pride themselves on their workmanship and no job is too big or too small. Most of the work is done in the workshop so less time is spent in your home. You can visit their showroom or they can come to your home to advise and design your project.

They offer a Full Kitchen Design and Installation Service
A wide range of appliances, sinks & taps
Granite, Quartz, Corian, Wood and Laminate Worktops
Full Kitchen Installation and Project Management
All trades - building, plumbing, electrcs, tiling, plastrering
Kitchen Replacement Service Available - doors and worktops

For your added peace of mind, they are members of the KBSA (Kitchen Bedroom Bathroom Specialist Association), who offer an insurance backed deposit scheme.

What we do

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Granite Worktops
    • Kitchen showroom
    • Kitchen refurbishment
  • Bedroom fitters

  • Bathroom fitters

    • Bathroom design services
    • Bathroom refurbishment
    • Bathroom suppliers
  • Cabinet makers

  • More Services

    • manufacturer
    • designers and installers fitted furniture

Customer reviews

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5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
If only every business were like Hale and MUrray the world would be a happier place…
Customer Service
Quality
Value
I love this company! Hale and Murray have two real stars at the helm, Julie and Norman. Their experience, professionalism and customer service is second to none. They are a delight to deal with and you instantly realise you are in very safe hands. They designed and installed a beautiful kitchen and two bathrooms for me. I continue to gaze wondrously at them. The quality of their materials and their tradesmen are first class and it was all meticulously organised and delivered on time. I was managing things remotely from London and feared I might be heading for a mega headache that way, but not with Hale and Murray. They managed everything brilliantly from first contact to the finishing touches. They liaised with other tradesmen involved in the refurbishment such as builders and flooring fitters and I just sat back and watched it all happen! What a huge relief. Also I thought I had a leak when I first used the shower but it was operator error as it turned out as I realised I had managed to spray the whole room. However, the moment I contacted Hale and Murray they arranged for the plumber to come immediately. I’m not used to this level of service. They take customer service very seriously I’m delighted to report. I recommend them without a single hesitation. They are marvellous. Three cheers for Hale and Murray 👏👏👏
Customer in Greater London Posted on 07/03/2024 , work completed 15/09/2023
Superb from planning to installation of fitted bedroom furniture
Customer Service
Quality
Value
We are delighted with our updated bedroom. From our first visit to the showroom/factory we were very impressed with the quality of the fitted wardrobes and the fact that they are manufactured on site. Hale and Murray provide a one stop shop service. Our installation involved removal of a fireplace, extra electric sockets and skimming walls and ceiling, all trades needed were arranged and delivered on schedule. Friendly, tidy and efficient. We would not hesitate to use Hale and Murray again and would highly recommend them. Thank you to Norman, Julie, Jo and all your team
Customer in Dorset Posted on 07/11/2023 , work completed 29/09/2023
Exceptional customer service, quality and value
Customer Service
Quality
Value
We found the whole process from the first visit to the workshop through to completion a professional, efficient and very friendly process. The assistance given during the ordering process was knowledgable and empathetic to our needs. From order to installation was only 3 weeks and the completed job was within the original cost and schedule. The fitting process was very professional, carried out by friendly installers who took great care to ensure there was no damage as part of the job required removal of existing wardrobes. We were delighted with the quality of the product and the efficiency of all people involved in the process from sale to installation and would highly recommend them.
Customer in Dorset Posted on 19/09/2023 , work completed 30/08/2023
Kitchen and office fit outs
Customer Service
Quality
Value
I had a kitchen extension built in 2022 and decided to use Hale and Murray to fit a new kitchen as my Father used this company in the 1980s and again in the 2010s. The kitchen is perfect. One slight problem with the built-in bins was quickly solved. Therefore, being pleased with my kitchen I decided to ask Hale and Murray to fit out my office. I handed over a back door key, went on holiday, came home to a beautiful office. I can thoroughly recommend this company. They carried out the job exactly as I asked and to an agreed price. Got home to find the area was clean. A very trustworthy company who deposited my key afterwards through my letter box. Finally, the staff are very helpful, friendly, and polite. Their after sales service is exceptional.
Customer in Dorset Posted on 17/06/2023 , work completed 16/06/2023
Fitted wardrobes and cabinetry
Customer Service
Quality
Value
We were recommended Hale and Murray by a local neighbourhood on-line app - we were looking for high quality fitted storage solutions in a large upstairs bedroom with challenging angles and apex ceilings. We couldn't be more pleased with the results. Julie was so thorough and professional from the very start of the process and throughout, with two home visits required to get the angles and measurements absolutely exact. Only a few weeks lead-in time and we were kept informed and updated at every step of the process. The team that fitted the furniture were a delight to work with - they worked absolutely non-stop in a difficult work space in very warm weather but always with a smile on their face. This is an excellent company - a very high quality product with which we are absolutely thrilled. We cannot recommend them highly enough!
Customer in Dorset Posted on 15/06/2023 , work completed 09/06/2023
Kitchen renovation
Customer Service
Quality
Value
Very approachable upon first meeting, and good working relationship all through the work with all staff involved. Firm recognises it’s expertise point and has contractors who do some elements of the work, electrical and plumbing for example. Very professional, measure twice cut once attitude. Discussed our needs, flexible when changes were required when we thought about how it would fit how we live. Made suggestions to enhance our vision. Able to adapt to our time frames, which were complex! All elements happened on schedule, and work done efficiently and tidied up at the end of each day. Very comfortable in checking if we were happy with progress and in consulting any concerns which are likely to arise in any work done. We are left with a quality product, which the photographs just do not do justice. The gadgets and design suits the way we live to perfection. As they build the units themselves, and they are happy to show you this process, we have a bespoke kitchen, no wasted space, and they were able to replace utility doors so it flows beautifully. Customer service we cannot fault, and felt confident at all steps in a process which has brought pride back to the centre of our home. We cannot recommend them enough. Thank you.
Customer in Dorset Posted on 18/01/2023 , work completed 14/10/2022
Double wardrobe installation same day
Customer Service
Quality
Value
Really good quality wardrobes and installation finished to a high standard. Quick response to quote request and fair price for the result. Good lead time for fitting as well. We had two eaved angled wardrobes fitted the same day and very happy with them, would recommend.
Customer in Dorset Posted on 04/07/2022 , work completed 04/07/2022
Review for built in wardrobe installation
Customer Service
Quality
Value
I can happily recommend Hale and Murray as a very good supplier and installer of built in wardrobes. Following a visit to my house to take measurements of the wardrobe area I went to their showroom in Poole during March 2022 and was given helpful and friendly advice on the different wardrobe options by Julie. The quotation was sent to me in a timely manner. I decided to proceed with the wardrobe installation in the week of Easter Monday. The fitter from Hale and Murray arrived at the agreed time and did a fine job of installing the wardrobe to a high standard and in just a few hours. The built in wardrobe with mirrors on the sliding doors was manufactured by Hale & Murray at their factory in Poole and it looks very pleasing to look at, a big improvement on my previous free standing wardrobe both aesthetically and in terms of much more storage space. Expect to pay a bit more than buying wardrobe units from places such as B & Q, but much better quality.
Customer in Dorset Posted on 14/05/2022 , work completed 19/03/2022
Couldn't be Happier!
Customer Service
Quality
Value
I can highly recommend Hale & Murray for kitchens. I only had a small, very dated, somewhat dark kitchen to start with, but it has been completely transformed. I have ended up with extra work surface, because of the new layout and all of my cupboards go to the high ceiling (the tallest cupboards that Hale & Murray had ever undertaken apparently!). This meant that I now have the extra storage I needed. Apart from the fact that my kitchen now looks really lovely, being light and airy, it is just so much better to work in! I couldn't be happier. Thanks to all at Hale & Murray for a job well done.
Customer in Dorset Posted on 13/03/2022 , work completed 21/12/2003
New Fitted Kitchen
Customer Service
Quality
Value
We are really pleased with our new fitted kitchen. From our home visit to the finished kitchen, everyone was polite and helpful. We liked the fitting schedule of work to be carried out so we knew what trades were due on the day and date, with update calls from the office with times. The quality of the kitchen and the workmanship was outstanding, we would like to say thank you to Wayne for going that extra mile to make a corner fitting that finished off the kitchen. We would thoroughly recommend Hale & Murray. Mr & Mrs Russell Bear Cross
Customer in Dorset Posted on 01/03/2022 , work completed 02/12/2021