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Hannah & Howie (L.P Gas) Services Ltd

4.9

48 Reviews

Opening Hours
Today - 08:00–16:30
  • Monday 08:00–16:30
  • Tuesday 08:00–16:30
  • Wednesday 08:00–16:30
  • Thursday 08:00–16:30
  • Friday 08:00–16:00
  • Saturday - Closed
  • Sunday - Closed

About

Hannah & Howie Ltd is a family run business, established 1977 and is based in Cumbernauld. We cover the central belt of Scotland installing gas central heating boilers both in the domestic and commercial market.
We also have a large number of Maintenance Contract customers for servicing and repairing boilers and associated equipment.

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Underfloor heating
    • Radiators and central heating
    • Gas safety testing and inspection
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • authorised installers for worcester-bosch heating boilers

Customer reviews

Why you can trust these reviews

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4.9
48 reviews
Customer Service
4.9
Quality
4.9
Value
4.8
Sort by
Excellent company to deal with!
Customer Service
Quality
Value
We had a new boiler installed by Hannah and Howie. We were very happy with the service from start to finish. Good advice for the quote and a fair price for the job so we decided to go ahead. The job was done the very next week and the two guys that did the install were great. Professional and helpful and left no mess behind whatsoever. Everything they did was to a highly professional standard and even little touches like hiding the old heating controllers were appreciated. We now have a warm and efficient house and are glad we chose this company. Highly recommended!
Customer in East Renfrewshire Council Posted on 10/11/2019 , work completed 30/10/2019
Couldn't be better!
Customer Service
Quality
Value
No really. Heating system clean - having previously tried power flush and been disappointed, I was delighted with the result of the combination of component removal, air pressure and 'rodding' the 10 mm micro bore piping. Removal of hot water tank, re-routing of pipework & installation of Worcester Greenstar 550. From the 1st contact to waving goodbye, Jim Hannah & the guys (Scott & Graham) were prompt, knowledgeable, courteous, co-operative & clean. Not something I'd want to do again soon but if I did, I'd most certainly use these fellows again.
Customer in North Lanarkshire Posted on 27/04/2019 , work completed 27/04/2019
Great work and really fast
Customer Service
Quality
Value
Had 2 of there guys out to fit a new boiler today, they where so quick clean and friendly couldn't ask for better service, they were also a really good price, thanks for everything.
Customer in North Lanarkshire Posted on 11/04/2019 , work completed 11/04/2019
Boiler breakdown
Customer Service
Quality
Value
Above finally happened after 15 years without a servicing contract. What to do? Where to go? I decided to avoid the big players in the market as the value probably lay elsewhere in the vicinity and I was not disappointed. After some online research and approached the above firm and although I was initially looking for a repair only I was easily persuaded to invest in a new boiler, which I will now have serviced every year.
David, Cumbernauld Posted on 03/09/2018 , work completed 03/09/2018
First class service
Customer Service
Quality
Value
I received good advice from company and no hard sell. They replaced my old central heating boiler with a Worcester Greenstar, company were quick, efficient and clean. I would highly recommend this company.
Mary, Lanarkshire Posted on 25/04/2018 , work completed 25/04/2018
Punctual, professional, expert service
Customer Service
Quality
Value
Hannah and Howie are now my go to Boiler guys. They arrived on time, clean, efficient workers. Nothing was a problem. Even fixed 2 radiators which hadn't worked in ages. Tell all your friends.
Mary, Lanarkshire Posted on 22/03/2018 , work completed 22/03/2018
Excellent job, very professional
Customer Service
Quality
Value
From my first dealings. Extremely knowledgeable and professional who understood what I was looking for. No hard sell. Installation: Expertly done. Very professional, explained everything clearly. Very tidy - left no mess. First class company. Highly recommend.
David, Lanarkshire Posted on 20/02/2018 , work completed 20/02/2018
The trader replied (on 16/03/2018)
Thank you David for those kind words and pleased to have you as a valued customer. Kind regards James Hannah Managing Director
Awful customer service
Customer Service
Quality
Value
Couldn’t care less about customer service, told me just to stick the co2 monitor in a drawer as the engineer hadn’t fitted it. No instructions on how to use the boiler - would not recommend.
Miss Glen Posted on 07/01/2018 , work completed 07/01/2018
The trader replied (on 13/01/2018)
In response to your review, neither myself or our engineers, Scott and Graham who installed your boiler have ever met you. Your boiler was installed 8 months ago in June 2017 and was duly paid a few days later. Your mother was the only contact we had and she pointed out that a brand new kitchen was being fitted in a few days and just to put the battery operated CO detector in the drawer until the new kitchen was fitted. Your mother was shown how to operate boiler and all boiler details were left on site. Not once after boiler installation did you ever contact our office to request more information or advise us that you had no boiler instructions or for a visit to show you how to operate boiler, that is until Friday the 5th January 2018 when you sent an email saying that your boiler was not working. I replied by saying that I would arrange for an engineer to call on Saturday morning. Your reply was "no thank you" Please be assured that every customer is important to us and we try to obtain customer satisfaction at every opportunity and therefore do apologise if we have failed in this instance. Our engineers have a very good reputation which is reflected by the number of very good reviews we have received over many years and will continue to maintain this level of satisfaction by doing whatever it takes to achieve this. However should something go wrong then we need to know about it sooner rather than later so that we can put it right. James Hannah Managing Director
Excellent service.
Customer Service
Quality
Value
Job carried out promptly and efficiently - no complaints!
Andrew, Lanarkshire Posted on 21/06/2017 , work completed 21/06/2017
The trader replied (on 06/03/2018)
Thank you Andrew for your comments. Much appreciated Regards Hannah & Howie Ltd
Excellent job
Customer Service
Quality
Value
Never used on e but will now.
Freda, Lanarkshire Posted on 20/06/2017 , work completed 20/06/2017