Harford's Security Ltd

Contacted Hartford Security, as my key was jammed in the door lock. Spoke to Mike who arranged to call the next day. He found that something was caught in the mechanism, he left (leaving the door secure) and returned the next day with a new lock and mechanism. I would have no hesitation in recommending/using Hartford Security in the future

Friendly, professional, quick and conscientious... four-point locking front door that closed but wouldn't lock. He immediately understood the problem and acknowledged when I asked, that it wasn't a simple 2-second fix. Having completed the repair, he then sensitively (ensuring understanding without patronising) explained what he'd done and how... so that I could make adjustments if needed in the future. Amazing, and the door closed more smoothly than I ever remember, even when new. Would recommend absolutely to anyone.

Our 6 month old lock failed in our aluminium door and when the original installers could not help Harfords Security stepped in and sorted it out with a friendly quick service and at a very reasonable price. Nicholas who came out was on time, polite and friendly and took time to explain our lock and door system. He even went to the trouble of checking the door alignment even though he had not supplied it. We 1st used Harfords security 30 years ago and it is gratifying to know that they are still a well run local firm providing a superb service. Very highly recommended. Thanks to you all for your service.

I chose Harfords because they are local and have been around for many years. I called them in after I lost a bunch of keys and needed 2 new locks and keys for 2 others. The engineer (Mick) arrived early and completed the work quickly and efficiently at a very reasonable cost, which we had been advised of in advance. I would happily recommend Harfords to others.

We asked for quotes on 3 locksmith jobs, a lock on the front door, a faulty porch door and an upstairs window. We expected to be sold at least 2 new and probably expensive locks. The locksmith arrived promptly. He serviced and repaired the front door lock, saving us a lot of money. He offered to repair the porch lock but we decided to replace the lock for something stronger; he gave us all the options and put us under no pressure about what to choose. He offered to check our other locks and serviced them as well. He also showed us how to carry out this maintenance work ourselves in the future. He examined the window lock and advised we called out "a window man" as the glass needed to be removed to effect a repair. He could do this but a "window man" would be quicker. As the window is not a security hazard, we took his advice. At the end the cost was extremely reasonable. He was friendly, very helpful and cleared up after himself. Highly Recommended.

We wanted advice on extra security for an existing patio door. We thought we knew what we wanted, but we were guided to a better, cleaner and more secure solution. In addition, we were advised on a potential upgrade for another door. All the work was carried out efficiently and we are happy to recommend this customer-focused, long-established firm. Thank you Mick!

Following items fitted 3 years ago by another company and worked reliably until earlier this year: ERA nightlatch, Comelit Video Door Entry System, electrical latch release operated remotely from 4 flats, Paxton Fob facility. Problems started about 6 months ago and various botched attempts (including by another locksmith) since then made matters worse. Mick demonstrated all the hallmarks of a competent professional: turned up on time, knowledgeable, experienced, listened to and understood the customer, methodical, thorough, resourceful - and all this at a reasonable cost. Result was completely satisfactory.

Appreciated I was travelling long way to arrange this for my elderly sister. Arrived in good time, quick efficient friendly and patient with older person. Done to agreed budget on schedule. Could not fault the service and consideration shown. Would recommend without hesitation.

New alarm, PIRs, exterior boxes. Mick attended initially and discussed various security options for our consideration. The fitter arrived on date and time as agreed, and worked diligently. Very clean and tidy workmanship. Considerate of trying to put the new PIRs where the old ones had been if possible; and didn't cause any damage to decorations if this wasn't possible. Helpfully went through the details of the alarm when the fitting was complete and advised us to call if we have any issues. We'll definitely be using Harford's Security for additional work in the near future.

We were new to the area and Harford's were recommended by a policeman (probably off the record because they aren't really supposed to do this) after some break ins twenty years ago. Can't recommend them highly enough. Good quality installation, very tidy and efficient about their work, thoroughly nice with it and very knowledgeable. Always respond to problems promptly - though we haven't had many and when a burglary happens, they don't get far and they'll gather the CCTV evidence for you. Fantastic!

The trader was very helpful, explained everything very clearly and yet not in technical jargon. Very professional and also workmanlike. First class service

I cannot recommend Harford's Security highly enough. Having needed an emergency call out they came very quickly (despite it being late at night) and sorted me out with a new lock in no time at all. Service was exceptional and work was carried out to extremely high standards. Staff were very knowledgeable and trustworthy. Would not hesitate to use them again.

We have used Harfords several times previously for new locks etc & again this morning for a lock jammed on a back door & a problem with the handle - they were once again superb, coming very promptly and did a great job for us. We wouldn't hesitate to recommend them. Thank you so much Harfords, what a great business!

When I urgently needed my locks replacing, Harford's came out the same day and completed all work required. The work even cost less than originally quoted and the engineer who attended was keen and thorough and provided additional advice on security. I would highly recommend.