Endorsed by Which?

A1 Hartshill PVCU Ltd

4.9

46 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

Why you can trust this trader

After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.

About

t's a complicated process, choosing the right windows, doors, conservatory or other improvement for your home. But that part's a doddle compared with selecting the right installer. Most companies will show you a nice-looking brochure and make all sorts of claims about quality of workmanship. How can you decide which one will actually deliver on its promises?

The Which? Trusted Trader scheme is a very good place to start. Everyone knows and trusts Which? as an unbiased defender of the consumer, and we're proud to have been recognised as one of the few firms that meets its stringent criteria.

What we do

  • Roofers

    • Flat roofing
    • Guttering, fascias and soffits
    • Lead work
    • Rubber roofing (EPDM)
  • Double glazing

    • Double glazing installation
    • Double glazing suppliers
  • Doors

    • Composite doors
    • Front door

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
46 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great job with which I’m hugely satisfied
Customer Service
Quality
Value
Arrived earlier than promised and completed work to a very high standard despite some poor weather during the work. All fascia’s were replaced, soffits fitted and new downpipes and guttering installed. They started early every day (7am) and never stopped during the job. They explained about the nature of the materials they would use and the guarantee they would offer. Their price wasn’t the cheapest but as Which Trusted Traders we knew their standards were high and they would not cut corners.
Customer in Stoke-on-Trent Posted on 10/09/2025 , work completed 09/09/2025
FANTASTIC JOB
Customer Service
Quality
Value
We have had new guttering all around and pointing work to the side of the house. The workers, especially Dan, did a great job. Never stopped working. Very professional, polite, and respectful of your property. Thoroughly cleaned on the completion of the job. Would gladly recommend this company.
Customer in Stoke-on-Trent Posted on 18/08/2025 , work completed 18/08/2025
Pointing, fascias and new door
Customer Service
Quality
Value
Paul, Phil and the team have organised the pointing of the back of my house and the fascias at both the front and back. They have also fitted a new porch door. Each tradesman was punctual and polite. Phil turned up. regularly to check everything was running smoothly and his communication was good. He was patient if I didn't understand any terminology. I would recommend this company to anyone.
Customer in Stoke-on-Trent Posted on 09/08/2025 , work completed 02/06/2025
Exellent quality materials and workmanship
Customer Service
Quality
Value
Paul and his team arrived promptly at 7.30 in the morning, they quickly erected a moveable scaffolding tower and replaced all the fascia's , and guttering and all the down pipes on our 5 bedroom detached house. They required they no payment until job was completed and we were satisfied which we were. Paul was also able to replace some substandard guttering on an existing conservatory and repair the lead flashing above the lounge window which was leaking when it rained.
Which? Trusted Traders Consumer Posted on 25/07/2025 , work completed 24/04/2025
Bay window and Bedroom window replacement
Great experience from start to finish, clear communication from the planning stage right through to the finished job. Very happy with the quality of the product and the fitting. The tradesmen where great - high standard of work completed on time. Would recommend
Customer in Stoke-on-Trent Posted on 25/11/2023 (Reviewer did not use service)
Professional quality work
Customer Service
Quality
Value
Hartshill PVCu have replaced our fascias, soffits and guttering over the past 3 days. The 2 tradesmen were extremely polite and professional. The work done is to an outstanding quality. They came across a few problems and dealt with them properly with no worry about taking longer to complete the work than first expected and without extra cost. They left no rubbish behind, tidying up each day. Great communication from Kevin from the outset to arrange when the work would start. I would highly recommend Harthill PVCu and will definitely be dealing with them again for other work.
Customer in Staffordshire Posted on 30/01/2021 , work completed 29/01/2021
100% satisfaction
Hartshill PVCU Ltd have just completed the work of renewing the fascias,soffits and guttering to a very high standard, we are 100% satisfied . The tradesmen were very efficient, reliable and friendly .They left no mess, everything was left clean and tidy on completion. We were very pleased from start to finish.
Customer in Stoke-on-Trent Posted on 20/11/2020 (Reviewer did not use service)
Nothing to complain about
Customer Service
Quality
Value
We were first visited by Kevin in February to give us a quote on soffit and fascias replacement. We looked through the photo albums of past work and were impressed. We settled on our choices and were given the quote there and then. At no point was there any pressure selling and were left to think it over. We gave Kevin the go ahead and pencilled the work in diaries for April but unfortunately the current pandemic caused a delay. Moving on a few months and now the work is complete. Paul and Dan were absolutely fantastic, they worked through wind and rain and truly did a fabulous job. It has transformed the outside of our home. Their work ethic was exemplary and at the end of each day the area was swept and left tidy. Their attitude regarding social distancing was spot on and they were very careful to protect us and themselves. The attention to detail cannot be faulted. Would I recommend them to friends and family? Most definitely!
Customer in Stoke-on-Trent Posted on 07/07/2020 , work completed 07/07/2020
Reliable and experienced company
Customer Service
Quality
Value
I chose Hartshill PVCU to replace my facia and soffits. The work was carried out by experienced staff, in a prompt and efficient manner in the timescale agreed. Everywhere was left clean and tidy afterwards. They proved to be professional, reliable and trustworthy. I am very happy with the result.
Customer in Stoke-on-Trent Posted on 06/07/2020 , work completed 12/06/2020
Excellent job, would use them again.
Customer Service
Quality
Value
This company replaced our garage roof with a rubberized one and replaced dry verge units on the gable end of our house. Kevin Gowland was recommended to us by another company we have used before, which gave us confidence to have the work done by his company and we were not disappointed. The tradesmen were very polite, professional and quick and they cleared up and tidied really well. The finished job has been completed to a very high standard at the price stated and we would confidently recommend Hartshill PVCU to anyone.
Customer in Stoke-on-Trent Posted on 03/03/2020 , work completed 03/03/2020
Old fashioned courtesy and outstanding service
Customer Service
Quality
Value
Anyone considering using this excellent company need have no fears. Our initial enquiry was dealt with quickly and efficiently. It was an extremely competitive quotation. Despite the work proving more difficult than initially expected, it was carried out to a very high standard, and with great care for detail. The two employees concerned work extremely hard, and kept everything in a tidy manner. Communication throughout the project was excellent, to ensure that everything happened when expected and with no nasty surprises.
Customer Posted on 26/09/2019 , work completed 16/09/2019
Professional. Excellent workmanship. Great team.
Customer Service
Quality
Value
From quote to carrying out work and finishing was around four weeks. Kevin was very professional in his approach. Paul and James did all our soffits, guttering and downspouts then came back and fitted some blown double glazed units. Their work workmanship is excellent, very professional and they are a brilliant team, totally trustworthy and good craftsmen. Should we need any further work will not hesitate to use them and have no hesitation whatsoever in recommending them.
DP Hartshill, Stoke on Trent Posted on 09/09/2019 , work completed 05/09/2019
Prompt & professional
Customer Service
Quality
Value
We had our original work done in 2018. It was a very professional job and all staff were courteous and helpful. Last week we had a problem with rain over flowing from the guttering and Mr Gowlands came out to fix it within an hour of my call.
Paula Anne, Staffordshire Posted on 06/09/2019 , work completed 06/09/2019
Prompt & professional
Customer Service
Quality
Value
Most reliable. Prompt and professional. Very well satisfied with workmanship.
N, Staffordshire Posted on 08/07/2019 , work completed 08/07/2019
Great job, reasonable price
Customer Service
Quality
Value
Hartshill PVCu Ltd fitted new facias and guttering on our house and rebuilt and replaced the garage roof - a complex job. The online process from initial inspections and estimates to the finished product was carried out in a friendly and efficient manner. Paul, who did most of the work, proved to be an expert craftsman who produced an excellent result. I have no hesitation in highly recommending the company.
Michael, Shropshire Posted on 08/04/2019 , work completed 08/04/2019
Brilliant job.
Customer Service
Quality
Value
Very clear quote, started job on timescale agreed. Weather was awful but fitter bravely carried on. No damage to my plants in garden area where work was carried out. And even no moans about my roses. Roofline & gutter replacement looks great. Very tidy work.
Sheree, Shropshire Posted on 07/03/2019 , work completed 07/03/2019
Brilliant Job
Customer Service
Quality
Value
Paul was very good, he arrived early every day and stayed to do a full days work. He never once took anything for granted and kept me informed at all times. The fascia's and soffits and guttering proved to be a very big and difficult job, but he dealt with all the unforeseen very professionally. I would give this first class company five stars plus and would definitely recommend them.
Katherine, Shropshire Posted on 24/10/2018 , work completed 24/10/2018
Highly recommend
Customer Service
Quality
Value
I highly recommend this company. The service they offer is highly professional quality. I wuld definitely use them again NP Baldwins Gate
Baldwins gate Posted on 07/05/2018 , work completed 07/05/2018
Hartshill PVCu really do look after you even when the job is done!
Customer Service
Quality
Value
Back in December 2017 Kevin and the team fitted plastic fascia boards and guttering at my new property, doing a fantastic job. Unfortunately in April a corner joint of my guttering was damaged by BT Openreach in the process of them resolving a phone line fault at the property. I called Hartshill PVCu and explained to Kevin what had happened and I was told to leave it with him. A few days later I noticed the corner joint was repaired, Hartshill PVCu had called round whilst I was at work and simply fixed the problem. I contacted Kevin to thank him and ask how much I owed them to be greeted with “it was only a small repair and we valued your original business, there is no cost”. Not many companies would do that! I have therefore reviewed my original ratings, now giving 5 out of 5 for value. Well done Hartshill PVCu, a great example of excellent customer service and I am now one even happier customer of yours.
Mr Technology Posted on 07/05/2018 , work completed 07/05/2018
Grand Job
Customer Service
Quality
Value
We are pleased we used this company, they are a company you can trust, are efficient and professional from start to finish. No pressure, no hassle and a job well done on completion. Would recommend to anyone.
Sadie, Staffordshire Posted on 06/02/2018 , work completed 06/02/2018
A fantastic job from the start to finish
Customer Service
Quality
Value
I am so pleased I was recommended this company. A friendly and trouble free experience from the quotation survey visit through to completion of the work, Kevin and the team worked around my needs. I had plastic fascia boards and guttering fitted to my new property. There are cheaper companies out there but this is a truly professional job. The property now looks great and I am receiving many positive comments about the quality of the work. Well done.
Mr Technology Posted on 26/12/2017 , work completed 26/12/2017
Superb from start to finish!
Customer Service
Quality
Value
Hartshill PVCU fully deserve their Which Trusted Trader status.The service they offer is highly professional, the quality of the products, workmanship and attention to detail is admirable.We had a new front door and surrounding panels fitted, we are 100% satisfied customers and have recommended PVCU to other people on the estate. Highly recommend!
Bladesman Posted on 10/11/2017 , work completed 10/11/2017
Highly recommend.
Customer Service
Quality
Value
I highly recommend this service - efficient management, competent workforce, satisfied customer.
Greta, Staffordshire Posted on 06/11/2017 , work completed 06/11/2017
Excellent Work
Customer Service
Quality
Value
Excellent workman, skilfully undertaken, prompt service.
Alan, Staffordshire Posted on 03/11/2017 , work completed 03/11/2017
Excellent product and service
Customer Service
Quality
Value
I can honestly say this was a truly professional job carried through from the first contact to completion.
Kenneth, Shropshire Posted on 17/10/2017 , work completed 17/10/2017