Hartswood Heating Limited

It isn't easy finding an ashp engineer and when you do there can be a nervousness around their competence. No such worries here. Matt is so knowledgeable, thorough, friendly and reliable I would recommend him and Hartswood Heating to anyone. I am so happy to have found them.

I can thoroughly recommend Hartswood Heating Ltd. Mathew arrived on time after texting to say he was 7 minutes away. He explained what he was doing, was polite, efficient and respectful. When l phoned to make the appointment the lady who answered was also very helpful, made me an appointment straight away and emailed to confirm. I now have my Gas Safety certificate and am a very happy customer.

Matt arrived as promised. Friendly efficient tradesman Replaced shower fitting without fuss and replaced parts on two toilets that three previous plumbers had told me would necessitate a new lavatory He also fitted a thermostat for our central heating boiler. Would not hesitate to use his services again

This was my first meeting with Matt though I have used Hartswood Hearing one time previously. I had concerns re my boiler having just recently moved into a Victorian Terrace property. I thought the charge for the comprehensive work that Matt did and the time he spent at the property ,which included answering all of my many questions , was more than fair. I found his approach extremely professional throughout and would have no hesitation to use this business again.

Matt and the team have always been very honest and upfront about what they’re doing, giving me choices about how to go forward, and it’s so nice to have a plumber that you can trust is doing the right thing for you. Excellent work and fair pricing can’t recommend him highly enough.

Matt's team installed a new scheduling system for our heating and some new radiators. They worked really hard and efficiently, and left everything tidy. Matt recommended a Honeywell evohome system which is easy to set up and seems to be working as expected.

I would highly recommend Hartswood Heating. Matt and his team installed a completely new heating system in our four bedroom house including a Vaillant air source heat pump system. Matt and his staff were knowledgable, hard-working and professional throughout. Matt spent a considerable amount of time with us during the initial survey phase discussing how the the heat pump system would work, our options for the size and make of ASHP unit, the heat loss calculations for each room and radiator choices. Work began as scheduled. The team were only delayed due to the discovery of rotten timbers in our bathroom floor. Matt was able to put us in touch with a local builder so that remedial works could take place quickly, so there was barely a pause in the installation. After work was completed we were shown how to control the system in detail. All paperwork and guarantees arrived in my inbox straight after too. Throughout, Hartswood were responsive to our queries and put any minor snags right quickly. We had two other quotes from larger, national companies - one from our own energy supplier whose survey we paid for - but we were less than impressed with their surveys and high-pressure sales tactics.

Matt Lancley undertook an introductory boiler service at our new property. We used Matt as he had installed a boiler at our last property. We were very happy with the results and aftercare service. Additionally, he provided advice for our future plans for heating at the new house. Given our past positive experience of the work carried out, we fully intend to use Hartswood Heating for future work.

Matt from Hartswood Heating repaired our ground-sourced heating system and also made repairs to a bathroom toilet and shower. He made a visit to assess the work, confirmed the appointment date in writing and also let us know when he was 30 minutes from our house on the scheduled day. He and his colleague were polite, respectful, knowledgable and professional. They talked us through the required repairs and completed the work on budget and at a very good price clearing up as they went along and ensuring they did not leave anything other than satisfied customers. I can recommend Hartswood Heating without reservation. It was a relief to find a pluming company with expertise in both heating and general plumbing and their work was excellent.

Matt installed our air source heat pump 2 years ago. He was professional, knowledgeable and very friendly. The service he recently carried out was the same. He is extremely tidy. Highly recommended.