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Hartswood Heating Limited

5.0

65 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hello, I'm Matt and I have been in the heating and gas industry now for 18 years and trading as Hartswood Heating for the last 7 years in Sussex.

Our focus is to provide a professional, honest and reliable service to make sure we give our customers the best possible service.

If you're having problems with your existing heating and wondering if it may be time to replace or upgrade it, get in touch. Maybe it's something we can repair, and if not, we'll be happy to give you a free quotation and discuss your options.

As a Vaillant registered business, we can offer up to a 10 year warranty on new Vaillant boilers. Vaillant are the Which? Best Buy boilers so you can be assured of their quality and reliability.

We can also design and install bespoke heating and hot water systems for larger properties where you may have specific requirements and needs, Including Renewable technologies such as air or ground source heat pumps.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

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5.0
65 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Excellent Work
Customer Service
Quality
Value
Matt installed our air source heat pump 2 years ago. He was professional, knowledgeable and very friendly. The service he recently carried out was the same. He is extremely tidy. Highly recommended.
Customer in Posted on 18/01/2024 , work completed 13/01/2024
Complicated gas boiler upgrade in old house
Customer Service
Quality
Value
The old gas boiler here was not compliant with current regulations. Matt is very knowledgeable and went through all of the possible choices to upgrade the heating system. The work in this old house was challenging but the team were friendly and considerate, completed the work on time and cleaned up. I am very pleased with the new boiler and controls so I feel that we made the right decisions. I can thoroughly recommend Matt and his team at Hartswood Heating.
Customer in Brighton and Hove Posted on 17/01/2024 , work completed 12/01/2024
Thorough and professional
Customer Service
Quality
Value
Turned up at pre-booked date/time and carried out service and safety certificate as requested. Can't fault anything.
Customer in West Sussex Posted on 14/01/2024 , work completed 15/12/2023
Air Source Heat Pump Installation
Customer Service
Quality
Value
We 100% recommend Matt and the Hartswood Heating team. They have been a pleasure to work with; knowledgable, clear, reliable, conscientious, kind and on hand to clarify any doubts and queries, plus they have gone the extra mile in helping us with some tricky pre-existing electrical issues post installation. The work was completed on time and with absolutely no hidden costs, which we really appreciate! On top of this, their rates are amongst the most competitive for heat pump installation. We wouldn't hesitate to recommend them to anyone looking for a heat pump install and are very grateful to have a warm house in time for Christmas!
Customer in Brighton and Hove Posted on 12/12/2023 , work completed 01/12/2023
Fault with flow and to carry out a Service
First time using Hartswood Heating and most definitely will be using again. Very polite and understood the problem I was having. Identified the issue, and proceeded to rectify the problem. He then proceeded with a service to the boiler. At each stage I was informed of what was needed and if I was happy for them to proceed. I cannot express how pleased I am with Hartswood and will recommend to family and friends. Thank you Matt.
Customer in West Sussex Posted on 26/10/2023 (Reviewer did not use service)
Heating repair
Customer Service
Quality
Value
Matt came to investigate why our central heating was not operating although we had hot water. He identified the cause as a faulty thermostat and also noted that the pump had been leaking. He quoted a price for a new pump and thermostat installation which I accepted and advised that the office would advise me when they could send an engineer to carry out the work. He also isolated the wall thermostat so that we had heating until the work could be completed. We received a phone call the following day to confirm a date. The engineer arrived on time on the date specified and carried out the work as agreed. Very impressed with the service and the way the engineer carried out the work efficiently and cleanly. I would recommend Hartswood Heating.
Customer in Brighton and Hove Posted on 24/10/2023 , work completed 23/10/2023
Full central heating installation
Customer Service
Quality
Value
From the first contact to the last, I have to say I’ve been really impressed with Matt and his team, we finally got into the modern ages and had gas central heating installed after 17years of warm air heating. Matt came around to look at the job and was really informative, offering a few different options and being thoughtful as to where the pipe work could go so not to disrupt the house too much and also make it look aesthetically pleasing. Sam was with us most of the week and I have to say how polite and courteous he was and how neat and tidy his work was as well, along with help from John, Charlie and Matt throughout the week, the installation went so well, each day they explained what they would be doing where they would be working in the house and what they had done. We are so happy (and warm now), with the work and looking forward to a nice cosy winter this year. We look forward to working with you again in the future and wont hesitate to recommend you. Thanks again for all your hard work.
Customer in West Sussex Posted on 23/10/2023 , work completed 16/10/2023
New Boiler and replace Heating manifold
Customer Service
Quality
Value
Matt , came and quoted for a replacement boiler and was extremely professional and clearly very experienced and knowledgeable - He made some great suggestions to make the system run better and we agreed a quote which he worked to and came in exactly on . He did a great job , he was tidy , didn't really stop work , was happy to be left alone to work in the house and finished on time . he cleared up after him and tested the system . He explained all the warranty stuff and other paperwork and explained what to do if i have a fault in future . All in all top drawer service - and would highly recommend
Customer in Brighton and Hove Posted on 15/06/2023 , work completed 14/06/2023
Great job on heat pump installation
Customer Service
Quality
Value
Had a great experience with Matt at Hartswood Heating. This was a big job and he was thoughtful about working out the best approach. Hartswood were recommended to me by a friend and I’ll be recommending them to others.
Matt in West Sussex Posted on 27/04/2023 , work completed 27/04/2023
Great reliable and professional company
Customer Service
Quality
Value
I was dealing with Matt who was recommended to me, he was brilliant very quick to reply and keep me up to date and he booked Sean in for my job. I can honestly say he was brilliant as I’ve had different companies provide a boiler service and repairs but they didn’t carry out even half of the checks Sean did! He was so thorough and very polite such a nice guy. I cannot recommend them highly enough super happy and I'm hard to please. Thank you so much feel I'm finally being looked after properly.
Customer in Brighton and Hove Posted on 12/03/2023 , work completed 09/03/2023
The trader replied (on 15/03/2023)
Thankyou so much for taking the time to leave such a lovely review, it really does mean a lot to us and I will certainly pass that onto Sean, thanks, Matt