Hartswood Heating

Matt organized and explained clearly what needs to be done with my boiler Chimney, Fume extension. Happy with the communication and the service.

Matt replaced an oil boiler and radiators with an air source heat pump and new rads. He explained the process very patiently, and was probably one of the cleanest work person we've ever had. Although there was a problem (not of his making), Matt went out of his way to sort it. Very pleased with the result, as the house is considerably warmer. I am certainly happy to recommend Matt's company.

Hartswood heating have just completed a complete replacement of our plumbing/heating system. We got great advice on boiler type, size and cost before. Matt and his team were exceptional. Took care to keep the house tidy, turned up when they said they would and accommodated our requested changes as the job progressed. Matt took time to explain our new system, record video tutorials for us. Would highly recommend.

Very prompt and friendly service. Replaced a faulty heating pump at very short notice, work done to the agreed schedule and budget.

My Halstead boiler had finally failed after nearly 20 years of faithful service, leaving me without hot water or heating during an icy week in January. It turns out that the condensation pipe had been leaking internally for the last six years! So as I am not well versed in the modern world of boilers, I turned to the internet. I found the Boiler Guide (Boiler Hunt) website, which in turn was able to put me in contact with three local heating installers after having first tried to interest me in nationwide boiler installers. I quickly rejected the nationwide installer option and opted for three local installers. The first candidate was very inexperienced and so quickly rejected. The third candidate was County Plumbers Ltd of Brighton, who came armed with the latest trade magazine and, in less than 10 minutes, outlined what I required whilst showing me the trade prices as they went along. They were brilliant, but they had responded so late to the request put out on Boiler Guide that I had already 90% agreed to use Hartswood Heating LTD by that time. The prices on the two quotations were roughly the same! In the end, I chose the second candidate who was Hartswood Heating LTD. Sean was on-site for three days in all. Sean spent the first day changing the pipework to fit the new Vaillant Ecofit Pure 35KW combi boiler with a 10yr guarantee. Second day on set up and testing. Third day on some other plumbing jobs around my house.

Replaced central heating pump after diagnosing this was the fault. Worked late despite family commitments. Further diagnosed faulty timer and another team member attended to replace this when the part was available. They also advised on a problem with a pressure release valve in the loft and attended subsequently to replace this. All done cheerfully and politely, communicating well with consideration to household.

The team have done several plumbing jobs for us. Each and every time they are professional, friendly and efficient. We can't recommend them enough!

Thank you Hartswood Heating for servicing my Vaillant Ecotec last Friday. The work was completed efficiently and I was very happy to be told that the boiler is likely to last another eight years.

I contacted Hartswood Heating owing to a leaky boiler, I received a quick reply offering to help and subsequent site visit. The engineer was quick to find the fault, repair and also perform proactive steps as part of the call out. Very pleased with the tidy work and at very reasonable rates.

From receiving and accepting the quotation to install a new combi-boiler Hartswood completed the work in less than a week. It was carried out to a very high standard and I would have no hesitation in recommending this company in the future.