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Endorsed by Which? Trusted Traders

Hartswood Heating

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5.0

41 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hello, I'm Matt and I have been in the heating and gas industry now for 18 years and trading as Hartswood Heating for the last 7 years in Sussex.

Our focus is to provide a professional, honest and reliable service to make sure we give our customers the best possible service.

If you're having problems with your existing heating and wondering if it may be time to replace or upgrade it, get in touch. Maybe it's something we can repair, and if not, we'll be happy to give you a free quotation and discuss your options.

As a Vaillant registered business, we can offer up to a 10 year warranty on new Vaillant boilers. Vaillant are the Which? Best Buy boilers so you can be assured of their quality and reliability.

We can also design and install bespoke heating and hot water systems for larger properties where you may have specific requirements and needs, Including Renewable technologies such as air or ground source heat pumps.

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

Why you can trust these reviews

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5.0
41 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great job fast and very clean
Customer Service
Quality
Value
We used Hartswood Heating to renew our old 18 year boiler for a Vaillant eco boiler and move the flue in the loft as no longer conforms to new regulations all the work was done in a day Sam and the roof part by Matt very efficient very clean a great job and explained how the new timer and the controls on the boiler would definitely recommend and use them again. The estimate was accurate they where not the cheapest nor the most expensive but we felt they would be the best10/10. Tony M
Tony in West Sussex Posted on 06/07/2021 , work completed 28/06/2021
Boiler replacement - great work
Customer Service
Quality
Value
Our central heating boiler failed and needed replacing. We contacted several recommended heating engineers and right from the first telephone conversation we found Matt to be most helpful. We were pleased that Hartswood Heating could install a replacement within a week and at a reasonable and competitive price. Matt and Sam did a great job, working non-stop to complete the installation within the day. They were well-prepared, careful in their work and pleasant to have in the house. We will definitely use them again.
Stephen in West Sussex Posted on 06/07/2021 , work completed 02/07/2021
Very professional and considerate
Customer Service
Quality
Value
Matthew was very good to work with. We moved into a house with a unconventional heating system, with a heat exchange where we were not sure what function it had. Matthew went out of his way to contact the manufacture and understand what the best approach would be to make the most of this system. He also installed a Google Nest and spent time talking to us about what we wanted from this and how to get the most from it. Matthew provided a well set out and detailed quote. It was accurate to the final bill. I also had a couple of quotes for the job and Matthew was reasonably priced and transparent. Will definitely use him again!
Ben in Brighton and Hove Posted on 30/05/2021 , work completed 30/05/2021
very efficient work and cleared up afterwards
Customer Service
Quality
Value
Arrived on time, completed the work very efficiently. Replaced the water tank - the water is much hotter now. Cleaned up afterwards.
Caroll in Brighton and Hove Posted on 04/05/2021 , work completed 29/04/2021
Easy booking & professional service
Customer Service
Quality
Value
Matt was very helpful and even showed me how to top up our boiler. The whole process was smooth, booked my appointment online and Matt arrived in the scheduled window. Got my Gas Safety certificate straight away. I'm very happy with their services and will be definitely using them again. Thanks a lot!
Patricia in Brighton and Hove Posted on 29/04/2021 , work completed 28/04/2021
Decommissioning old oil boiler and radiators
Customer Service
Quality
Value
Matthew was such a great help, very reliable and did a great job. Removing the existing oil heating system was a big move for us and Matthew gave us careful and considered advice and then carried out the job promptly. He came out again to advise on an old water pipe and helped us to consider our options. I would recommend Hartswood Heating highly.
Customer in East Sussex Posted on 08/04/2021 , work completed 07/04/2021
Glad to have found these guys - Professional and Pleasant
Customer Service
Quality
Value
Sam is a pleasure to deal with. He’s friendly and efficient. I couldn’t ask for more. I would have no hesitation in recommending them.
Customer in Brighton and Hove Posted on 01/03/2021 , work completed 11/01/2021
New boiler and hot water cylinder
Customer Service
Quality
Value
Matthew replaced my boiler and put in an unvented hot water cylinder. He was professional, pleasant, efficient and explained things clearly. There were some issues like a part not working, unexpected leaks, but as Matthew dealt with them efficiently and promptly they weren’t really issues. I am delighted with the new boiler and the unvented system which has resulted in a warmer house with better water pressure throughout. Communication was great and I was kept well informed. When the invoice came there was a discount due to some unused parts. Matt’s honesty is so refreshing in this day and age. I will not hesitate to recommend Hartswood Heating.
Customer in Kent Posted on 22/02/2021 , work completed 19/02/2021
Always reliable and gets the job done
Customer Service
Quality
Value
Third time using Hartswood Heating. It was a little tricky to get hold of Matt where he was really busy, but once I did he committed to a date and one of his guys, Ryan, arrived in time. He fixed the issue with our fluctuating water temperature, was polite and professional. An hour after he left we realised the heating wasn’t working, I called Matt and he came personally to sort the issue (which took only a few minutes where some taps had been left off) so I was happy he resolved the small mishap. Had to call them back a third time as we then noticed a leak, and they replaced a washer. Matt recognised the extra visits with a small discount off the invoice, which was appreciated and really good service. I will continue to use Matt’s company for future plumbing needs.
Debbie in Brighton and Hove Posted on 14/02/2021 , work completed 10/02/2021
Quality work by pleasant plumber
Customer Service
Quality
Value
They have done a few jobs over the last few months. All work was well done, very neat, in a timely manner, by very pleasant professionals. I strongly recommend them.
Customer in Brighton and Hove Posted on 01/02/2021 , work completed 27/01/2021