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Trusted Traders

Hartswood Heating

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5.0

23 Reviews

Opening Hours
Today - 08:00–17:00
  • Monday 08:00–17:00
  • Tuesday 08:00–17:00
  • Wednesday 08:00–17:00
  • Thursday 08:00–17:00
  • Friday 08:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Hello, I'm Matt and I have been in the heating and gas industry now for 15 years and trading as Hartswood Heating for the last 5 years in Brighton. Now I am lucky enough to work with some great colleagues who have helped us grow into the business we have today.

How can we help you?

If you're having problems with your existing boiler and wondering if it may be time to replace it, get in touch. Maybe it's something we can repair, and if not, we'll be happy to give you a free quotation and discuss your options.

As a Vaillant registered business, we can offer up to a 10 year warranty on new Vaillant boilers. Vaillant are one of the Which? Best Buy boilers so you can be assured of their quality and reliability.

We can also design and install bespoke heating and hot water systems for larger properties where you may have specific requirements and needs.

What else do we offer?

We also service and install -
LPG and Oil boilers.
Unvented hot water cylinders,
Radiators,
Underfloor heating

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Immersion Heaters
    • Oil fired heating equipment
  • Gas installers

    • Gas Fires
  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas emergencies
    • Gas safety testing and inspection
    • Gas cooker installation
    • Gas fire repair and servicing
    • Immersion Heaters
    • Power flushing
    • Radiators and central heating
    • Underfloor heating
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Water softener installation and maintenance

Customer reviews

5.0
23 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
Sort by
Great work, very helpful and well done job
Customer Service
Quality
Value
Matt and his team have done a few jobs for us now and they are always great. They go out of their way to help and make themselves available before and after too. The end result is great and I'd definitely recommend them (and will be having them back in about 2 months!)
Customer in Surrey Posted on 16/07/2020 , work completed 14/07/2020
Fantastic service
Customer Service
Quality
Value
Hartswood were recommended by our electrician and we had the pleasure of working with Matt and Sam just before lockdown. They helped design and then installed a new central heating system in our 16th century Grade 2 listed thatched cottage, which was not a straightforward task. They have done an excellent job, reducing our heating bills considerably, and we are contracting them to install an underfloor heating system in other parts of the house. Matt and Sam were punctual, polite and thoughtful and had an affinity with our ancient building which we are lovingly renovating. They treated us and the house with respect, despite it being difficult at times to work in, and in very wet weather. They never complained or appeared frustrated and Matt as senior partner stayed late when needed to make sure the stages were completed and we could be comfortable. They took an interest in the house, and were cheerful and good humoured. We thoroughly recommend them and are glad to work with them again.
Customer in West Sussex Posted on 03/07/2020 , work completed 22/03/2020
All good
Customer Service
Quality
Value
Serviced and fixed boiler. All fine, very helpful, explained all, good communications about timing, reasonable price. Second time I've used him. Recommended.
Customer in Brighton and Hove Posted on 15/06/2020 , work completed 12/06/2020
Amazing service
Customer Service
Quality
Value
Matt was very attentive and professional. We required a boiler and after getting a couple of quotes and them saying it would take 2 days to complete. Matt believed he could do it in 1. We went with Matt as we need hot water especially in this current climate and Matt completed it within the predicted day. We needed some pipes replacing and Matt explained the options (look, price etc.) and gave us on how we can have it rather than doing it however he wanted. We have a tradesman who lives next door to us and he was very impressed on how tidy Matt had done the piping outside. With the current climate, social distancing is vital and Matt made sure that he was cautious with this. Once everything was completed, Matt took the time to explain how the boiler worked and how to use the app for the smart meter. Overall, I would recommend Matt to anyone who wants a honest and professional tradesman
Adam Posted on 12/05/2020 , work completed 05/05/2020
Replace 2 lockshield valves and installed a drain-off
Customer Service
Quality
Value
Arrived promptly and attended to task efficiently observing all necessary social distancing and wearing mask and gloves.
Stephen Jacques Posted on 04/05/2020 , work completed 28/04/2020
Emergency plumbing work during C-19
Customer Service
Quality
Value
Excellent work. Good craftsmanship intelligently carried out. Came in on price. Helpful advice before and afterwards.
Customer in Brighton and Hove Posted on 23/04/2020 , work completed 23/04/2020
The trader replied (on 30/04/2020)
Glad we could help! Thankyou for taking the time to leave a review
Boiler service
Customer Service
Quality
Value
Matt has been used and trusted to service my combi-boiler for a number of years, and recently have used him to attend our work-place boiler as well. He's always utterly approachable, completely fair and honest and perhaps best of all will return your calls! He is also very aware that as a customer you also have a working life, and is very flexible in when he can attend. I've recommended him to my friends now and will continue to do so.
Customer in Brighton and Hove Posted on 22/04/2020 , work completed 07/04/2020
The trader replied (on 30/04/2020)
Thanks for the review and also for recommending us to others!
Succeeded where others have failed!
Customer Service
Quality
Value
My highest recommendation goes to Matt Lancey of Hartswood Heating for identifying the root of an ongoing leak during an uncharged for site visit which other plumbers had repeatedly failed to identify. Fixing the problem quickly at an incredibly reasonably price and organising a builder to fix the damage caused by the long term leak. This service is way above and way beyond - book him now. Thank you Matt.
Debs Posted on 08/04/2020 , work completed 06/04/2020
The trader replied (on 27/04/2020)
Thanks for the lovely review Debs, it's much appreciated!
Reliable and highly recommend
Customer Service
Quality
Value
Hartswood Heating I couldn’t recommend more. They are extremely reliable and go above and beyond. They explained everything so well and were so considerate in our home and made sure everything was completely protected and completely cleaned down each day they left. We are very happy with the new boiler fitted and all the other work they carried out around the house. These are the guys I will be turning to for all future plumbing work.
Customer in Brighton and Hove Posted on 03/04/2020 , work completed 19/02/2020
The trader replied (on 30/04/2020)
Thanks so much for your review, it's very much appreciated.
Professional prompt and personable
Customer Service
Quality
Value
When the engineer arrived at a time and date that l so desperately needed l was not let down. It was the way the engineer conducted himself. The word safe on his uniform spoke volumes. He was informative about boilers, polite and personable explaining how it could be fitted cost (which was competitive and reasonable) and how long the job would take. Plus follow up support. I trusted him and the company with my keys to get on with the job. It's done and it's great to have heating and hot water and to be able to manage this from my phone! Together with the assurance of support should l need in future. Can't praise them enough will certainly recommend them. Thanks Mat and Sam.
Customer in Brighton and Hove Posted on 14/02/2020 , work completed 30/01/2020
The trader replied (on 25/02/2020)
Thankyou so much for taking the time to leave your review. We are so glad you're happy with the new boiler and controls!