Hartswood Heating Limited

First time using Hartswood Heating and most definitely will be using again. Very polite and understood the problem I was having. Identified the issue, and proceeded to rectify the problem. He then proceeded with a service to the boiler. At each stage I was informed of what was needed and if I was happy for them to proceed. I cannot express how pleased I am with Hartswood and will recommend to family and friends. Thank you Matt.

Matt came to investigate why our central heating was not operating although we had hot water. He identified the cause as a faulty thermostat and also noted that the pump had been leaking. He quoted a price for a new pump and thermostat installation which I accepted and advised that the office would advise me when they could send an engineer to carry out the work. He also isolated the wall thermostat so that we had heating until the work could be completed. We received a phone call the following day to confirm a date. The engineer arrived on time on the date specified and carried out the work as agreed. Very impressed with the service and the way the engineer carried out the work efficiently and cleanly. I would recommend Hartswood Heating.

From the first contact to the last, I have to say I’ve been really impressed with Matt and his team, we finally got into the modern ages and had gas central heating installed after 17years of warm air heating. Matt came around to look at the job and was really informative, offering a few different options and being thoughtful as to where the pipe work could go so not to disrupt the house too much and also make it look aesthetically pleasing. Sam was with us most of the week and I have to say how polite and courteous he was and how neat and tidy his work was as well, along with help from John, Charlie and Matt throughout the week, the installation went so well, each day they explained what they would be doing where they would be working in the house and what they had done. We are so happy (and warm now), with the work and looking forward to a nice cosy winter this year. We look forward to working with you again in the future and wont hesitate to recommend you. Thanks again for all your hard work.

Matt , came and quoted for a replacement boiler and was extremely professional and clearly very experienced and knowledgeable - He made some great suggestions to make the system run better and we agreed a quote which he worked to and came in exactly on . He did a great job , he was tidy , didn't really stop work , was happy to be left alone to work in the house and finished on time . he cleared up after him and tested the system . He explained all the warranty stuff and other paperwork and explained what to do if i have a fault in future . All in all top drawer service - and would highly recommend

Had a great experience with Matt at Hartswood Heating. This was a big job and he was thoughtful about working out the best approach. Hartswood were recommended to me by a friend and I’ll be recommending them to others.

I was dealing with Matt who was recommended to me, he was brilliant very quick to reply and keep me up to date and he booked Sean in for my job. I can honestly say he was brilliant as I’ve had different companies provide a boiler service and repairs but they didn’t carry out even half of the checks Sean did! He was so thorough and very polite such a nice guy. I cannot recommend them highly enough super happy and I'm hard to please. Thank you so much feel I'm finally being looked after properly.

We needed a replacement air source heat pump and quickly as we had been without heating for two weeks. Hartswood came to our rescue. Matt came assessed the situation tried to get spare parts and technical information to no avail so we decided to go with a new system. Matt ordered and had delivered within a few days our new heating system. Excellent service all round. We highly recommend Hartswood Heating.

I have used Matt for boiler service and he has been excellent - I called him at short notice as the underfloor wasnt getting warm - despite it being freezing out and them being so busy he was good enough to fit me in and get it fixed - I really did appreciate that - the heating pump was replaced and it been fine since

When my shower started running cold (while I was in it) I swore and checked out the boiler to find a trickle of water leaking from beneath it. Matt's guy came out the following morning and quickly found a corroded pipe that had leaked over the electrics, shutting everything down. Here's the good bit. He needed to find a supplier who stocked the right circuit board. Off he went and I thought 'that's the last I'll see of him for a week'. Two hours later he was back, with the part, which he fitted with no fuss. Just brilliant.

Matt organized and explained clearly what needs to be done with my boiler Chimney, Fume extension. Happy with the communication and the service.