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Endorsed by Which?
Headway Doors and Windows Ltd
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–16:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Headway offers a refreshingly unpressured and knowledgeable approach to choosing windows, doors and conservatories. With over 40 years experience we are a local Whitstable based family run business, offering you a relaxed and friendly service with exceptional value.
Choose from our extensive range and enjoy the highest quality products as well as professional design and installation. Whether you prefer Wood, PVCu or Aluminium, Natural Timber, traditional White or coloured paint finishes, we can accommodate all your own design ideas because a window is not just a window.
We believe the highest quality products and service are at the heart of everything we do and we are very passionate about our products and customer service and take pride in every installation carried out by our qualified installers.
You will receive sound advise and array of products to choose from to suit your home and with an in house design & planning department you will be rest assured your installation will be built to last.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
- Hardwood conservatories and orangeries
Doors
- Bi-fold doors
- Timber doors
- Patio doors
- Composite doors
- Fire doors
- French doors
- Front door
- UPVC doors
- Orangeries
Glaziers
- UPVC Windows
- Aluminium Windows
- Timber windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Replacement window services and repairs
- Sash windows
- Stained glass
More Services
- pvcu
- windows
- doors
- conservatories
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
124 reviews
Recommended
Recommended
by 96% of customers
Sort by
Windows & Doors
Customer Service
Quality
Value
Headway Doors and Windows have recently completed the installation of a new composite front door, a back door and 3 windows. From the initial inquiry to completion, they have provided a quality, efficient and professional service. We would highly recommend Headway Doors & Windows.
Customer in Kent
, work completed
Recommended
Prompt and efficient service
Customer Service
Quality
Value
The process of designing, quoting and fitting new windows was well organised and simple. The installation was carried out on time and with little disruption. Overall an excellent product and service
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
Contacted Headway over Christmas about having 2 new doors fitted. Taylor visited us for home consultation and was very friendly and professional and did not try to upsell. He came round at a time that suited us to consult and then process paperwork and collect the deposit too. The fitting was booked in quickly and the whole process took just over 1 month. Doors look great and fitted well, completed in a few hours and went over how to use the doors with me before he left. Great friendly and professional service, lots of choice, advice given, and good price overall, would recommend to anyone! :)
Customer in Kent
, work completed
Recommended
Check glass before installation! Also do not use bank transfer. It's better to pay with debit card.
Customer Service
Quality
Value
Started 8/2/2023 many visits later kind of finished 6/4/2023, but only because I was worn down and couldn't take anymore, not because I was satisfied. I had 6 units installed and 4 had to be changed over the coming weeks. They had damage to them and not production blemishes as Headway call them. One was changed for a unit, with blue felt tip pen on the "inside" of the unit. Production "blemish". How? All summer I could not "let the light in" as it was so annoying. They seem to have film smear over the insides which I can not get rid of. I'm still finding scratches and I wonder if it's the film that covers them. Recently I've noticed one that has dust particles inside the unit. Also which I do find amusing is a hand print mark that appears on the outside of the bathroom. At first, I thought it was me in the cleaning. But no as it rains the rain pools on the window but makes a different pooling in a hand shape. I've again tried to clean it thinking it's an oil mark. My heating stays on more, so are they the energy efficient that I paid for? I've sealed trickle vents so that's not the reason. The fitter did not treat the product as if one might think if it is indeed a high-quality product. This was the last £5500 that my late husband had left me so it's quite raw. The glass they took out was in better shape bar the uvpc. I have all the photos for evidence and the hand print!
Customer in Kent
, work completed
Solidor Installed
Customer Service
Quality
Value
Excellent door as had Solidor fitted at my previous address. The fitter took his time to carefully remove the existing door, creating no damage to the surrounding walls. The installation is perfect. The door and frame are perfect. No large seams of mastic and tidied off in the interior with some trim. The door is a dream to open and close unlike our previous door that shrank or swelled depending on the weather. Well worth the expense.
Customer in Kent
, work completed
Recommended
Removal of existing conservatory and supply and erection od a new and larger conservatory
Customer Service
Quality
Value
We were advised at an early stage of extended lead times due to adverse weather and the revised timetable was adhered to. Headway used a combination of their own staff and sub-contractors. All the work from the removal of the existing conservatory to the laying of a new base and the erection of the new building were carried out professionally. All those working were friendly and diligent. The damage to our existing patio whilst putting in a new base (inevitable) was replaced to a standard better than the original (to the extent I asked them to replace the rest of the patio!). The whole exercise covering 6 weeks was well planned and what was refreshing was that all the different trades talked to each other and Headway ensured we knew exactly when various people were going to be on site. The site was always left tidy at the end of the day. We are very happy with what is an excellent product and I would strongly recommend Headway as a professional and reliable company that supply a quality product at competitive prices.
Customer in Kent
, work completed
Recommended
Window replacements
Customer Service
Quality
Value
The two workman we had were very professional friendly and polite. We are very pleased with the work they carried out. We would definitely recommend this company.
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Very impressed with the professional service I received from quotation to installation. Fast and efficient throughout. Installer very clean and tidy and product looks very good. Have already recommended them to fiends and family.
Customer in Kent
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
We needed to replace a draughty wooden single-glazed front door and side panels with modern composite materials to improve insulation and also replace a first-floor window only accessible from the outside and therefore not a straightforward job. All of the work was completed in just over a month from the date of the order and to a high standard at a reasonable cost. We found this company to be efficient, professional and friendly and highly recommend them.
Customer in Kent
, work completed
Recommended
Total Satisfaction
Customer Service
Quality
Value
Installation of a pair of bedroom windows, The salesperson was very helpful, very knowledgeable Installation of a pair of bedroom windows. The salesperson was very helpful, not at all pushy and gave accurate and useful information. The surveyor was efficient and again gave good advice. The Installer is excellent, respectful of the property, hard-working and skillful. The job was completed quickly and to my complete satisfaction. I would not hesitate to recommend Headway. Installation of pair of bedroom windows
Customer in Kent
, work completed
Recommended