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Endorsed by Which?
Headway Doors and Windows Ltd
Opening Hours
Today -
- Monday 09:00–17:00
- Tuesday 09:00–17:00
- Wednesday 09:00–17:00
- Thursday 09:00–17:00
- Friday 09:00–16:00
- Saturday - Closed
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Headway offers a refreshingly unpressured and knowledgeable approach to choosing windows, doors and conservatories. With over 40 years experience we are a local Whitstable based family run business, offering you a relaxed and friendly service with exceptional value.
Choose from our extensive range and enjoy the highest quality products as well as professional design and installation. Whether you prefer Wood, PVCu or Aluminium, Natural Timber, traditional White or coloured paint finishes, we can accommodate all your own design ideas because a window is not just a window.
We believe the highest quality products and service are at the heart of everything we do and we are very passionate about our products and customer service and take pride in every installation carried out by our qualified installers.
You will receive sound advise and array of products to choose from to suit your home and with an in house design & planning department you will be rest assured your installation will be built to last.
What we do
Double glazing
- Double glazing installation
- Double glazing suppliers
Conservatories
- Hardwood conservatories and orangeries
Doors
- Bi-fold doors
- Timber doors
- Patio doors
- Composite doors
- Fire doors
- French doors
- Front door
- UPVC doors
- Orangeries
Glaziers
- UPVC Windows
- Aluminium Windows
- Timber windows
- Double glazed units
- Double glazing installation
- Double glazing repair
- Replacement window services and repairs
- Sash windows
- Stained glass
More Services
- pvcu
- windows
- doors
- conservatories
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.7
124 reviews
Recommended
Recommended
by 96% of customers
Sort by
Windows & Doors
Customer Service
Quality
Value
Headway Doors and Windows have recently completed the installation of a new composite front door, a back door and 3 windows. From the initial inquiry to completion, they have provided a quality, efficient and professional service. We would highly recommend Headway Doors & Windows.
Customer in Kent
, work completed
Recommended
Prompt and efficient service
Customer Service
Quality
Value
The process of designing, quoting and fitting new windows was well organised and simple. The installation was carried out on time and with little disruption. Overall an excellent product and service
Customer in Kent
, work completed
Recommended
Great service
Customer Service
Quality
Value
Contacted Headway over Christmas about having 2 new doors fitted. Taylor visited us for home consultation and was very friendly and professional and did not try to upsell. He came round at a time that suited us to consult and then process paperwork and collect the deposit too. The fitting was booked in quickly and the whole process took just over 1 month. Doors look great and fitted well, completed in a few hours and went over how to use the doors with me before he left. Great friendly and professional service, lots of choice, advice given, and good price overall, would recommend to anyone! :)
Customer in Kent
, work completed
Recommended
Check glass before installation! Also do not use bank transfer. It's better to pay with debit card.
Customer Service
Quality
Value
Started 8/2/2023 many visits later kind of finished 6/4/2023, but only because I was worn down and couldn't take anymore, not because I was satisfied. I had 6 units installed and 4 had to be changed over the coming weeks. They had damage to them and not production blemishes as Headway call them. One was changed for a unit, with blue felt tip pen on the "inside" of the unit. Production "blemish". How? All summer I could not "let the light in" as it was so annoying. They seem to have film smear over the insides which I can not get rid of. I'm still finding scratches and I wonder if it's the film that covers them. Recently I've noticed one that has dust particles inside the unit. Also which I do find amusing is a hand print mark that appears on the outside of the bathroom. At first, I thought it was me in the cleaning. But no as it rains the rain pools on the window but makes a different pooling in a hand shape. I've again tried to clean it thinking it's an oil mark. My heating stays on more, so are they the energy efficient that I paid for? I've sealed trickle vents so that's not the reason. The fitter did not treat the product as if one might think if it is indeed a high-quality product. This was the last £5500 that my late husband had left me so it's quite raw. The glass they took out was in better shape bar the uvpc. I have all the photos for evidence and the hand print!
Customer in Kent
, work completed
Solidor Installed
Customer Service
Quality
Value
Excellent door as had Solidor fitted at my previous address. The fitter took his time to carefully remove the existing door, creating no damage to the surrounding walls. The installation is perfect. The door and frame are perfect. No large seams of mastic and tidied off in the interior with some trim. The door is a dream to open and close unlike our previous door that shrank or swelled depending on the weather. Well worth the expense.
Customer in Kent
, work completed
Recommended
Removal of existing conservatory and supply and erection od a new and larger conservatory
Customer Service
Quality
Value
We were advised at an early stage of extended lead times due to adverse weather and the revised timetable was adhered to. Headway used a combination of their own staff and sub-contractors. All the work from the removal of the existing conservatory to the laying of a new base and the erection of the new building were carried out professionally. All those working were friendly and diligent. The damage to our existing patio whilst putting in a new base (inevitable) was replaced to a standard better than the original (to the extent I asked them to replace the rest of the patio!). The whole exercise covering 6 weeks was well planned and what was refreshing was that all the different trades talked to each other and Headway ensured we knew exactly when various people were going to be on site. The site was always left tidy at the end of the day. We are very happy with what is an excellent product and I would strongly recommend Headway as a professional and reliable company that supply a quality product at competitive prices.
Customer in Kent
, work completed
Recommended
Window replacements
Customer Service
Quality
Value
The two workman we had were very professional friendly and polite. We are very pleased with the work they carried out. We would definitely recommend this company.
Customer in Kent
, work completed
Recommended
Highly recommended
Customer Service
Quality
Value
Very impressed with the professional service I received from quotation to installation. Fast and efficient throughout. Installer very clean and tidy and product looks very good. Have already recommended them to fiends and family.
Customer in Kent
, work completed
Recommended
Very professional.
Customer Service
Quality
Value
We needed to replace a draughty wooden single-glazed front door and side panels with modern composite materials to improve insulation and also replace a first-floor window only accessible from the outside and therefore not a straightforward job. All of the work was completed in just over a month from the date of the order and to a high standard at a reasonable cost. We found this company to be efficient, professional and friendly and highly recommend them.
Customer in Kent
, work completed
Recommended
Total Satisfaction
Customer Service
Quality
Value
Installation of a pair of bedroom windows, The salesperson was very helpful, very knowledgeable Installation of a pair of bedroom windows. The salesperson was very helpful, not at all pushy and gave accurate and useful information. The surveyor was efficient and again gave good advice. The Installer is excellent, respectful of the property, hard-working and skillful. The job was completed quickly and to my complete satisfaction. I would not hesitate to recommend Headway. Installation of pair of bedroom windows
Customer in Kent
, work completed
Recommended
good and efficient service
Customer Service
Quality
Value
We had four windows and a door fitted. The initial visit for a quote was pleasant and mostly non-pressuring. The price, as far as we can judge, was competitive and the materials later supplied are of good quality. The surveyor's visit was also efficient and quickly followed our confirmation of the work. The installation happened more quickly after order confirman]tion than expected and was carried out in a trouble-free, professional and skilled manner. Extras, such as the need to remove and replace old catflap and install a new one, were carried out as we wished. The new windows were made to match our already-installed windows in style and appearance. As far as we can judge one day after the installation, everything looks good and has improved the insulation in the house. Everyone involved from Headway have been polite, friendly, efficient, left everything clean.
Customer in Greater London
, work completed
Recommended
Happiness the Headway
Customer Service
Quality
Value
We recently had 2 UPVC doors and 2 windows replaced by Headway. From start to finish their customer service and work was excellent. Vicky came around to do the initial quote, explained their way of working, showed us the full range of options on windows and doors and the security profiles. She also talked us through their guarantees. Fensa, etc. All very thorough. Then on installation day a young chap called Scott appeared right on the dot at 8.30am and started work. He was incredibly organised, tidy and hardworking. Nothing was too much trouble and the final results speak for themselves. Scott and everyone at Headway were brilliant. We will be recommending them to all our friends and family. Great company, great product, great customer service.
Customer in Kent
, work completed
Recommended
Great Service
Customer Service
Quality
Value
I recently used Headway Doors and Windows Ltd to replace the doors on either-side of my porch and to brick-up a third, unwanted doorway as well. I was very impressed with their professionalism from start to finish and feel that the service they provided was reasonably good value too. I would have no hesitation in recommending them to anybody else and will probably use them again myself at some point down the line.
Customer in Kent
, work completed
Recommended
Excellent work and great windows
Customer Service
Quality
Value
Despite Chris and Scott starting work on the hottest day of the year they were very hard working, skilled and considerate when installing the windows. An excellent job, thank you .....I would have no trouble recommending Headway.
Customer in Kent
, work completed
Recommended
Great Work and fitted quicker than expected
Customer Service
Quality
Value
Just had a door fitted, they said up to 12 weeks from measuring but it was fitted within 3 weeks which was great. The fitters did a great job and were very tidy.
Customer in Kent
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
New doors and window fitted to utility room. Very professional from discussing and advising on best options through to completion of work.
Customer in Kent
, work completed
Recommended
External shiplap door
Customer Service
Quality
Value
Headway were able to supply and fit a non-standard size external door. No glass was required in the door and a shiplap finish was agreed as the door provides access to under house storage. The time from ordering to installation was around 5 weeks with Christmas and New Year in that period. Chris the installer was courteous and professional.
Customer in Kent
, work completed
Recommended
Two replacement windows
Customer Service
Quality
Value
We required two replacements windows and contacted several local companies, Only four of these were willing to give a quote over the phone. Headway had one of the best quotes so we asked them to come out and confirm. They came to see us and explained very clearly what we would get and the price all with no pressure. We ordered and the turn round was very quick. The fitter arrived as arranged and fitted with no fuss and no mess he even sorted out a problem with our front door while he was here. Would recommend every time.
Ian in Kent
, work completed
Recommended
Unresolved entry of water during wet and windy weather under poorly installed UPVC French doors.
Customer Service
Quality
Value
We chose a low threshold, inward-opening set of French doors due to safety concerns in order to reduce trip hazards and the threat of wind gusts. In full knowledge of the westerly-facing elevation of the site, Headway at no time suggested this particular product was unsuitable and would perform badly. If they claim otherwise, they are merely trying to pass the responsibility onto us. Multiple, unsuccessful visits have been undertaken by Headway to rectify this unfit product. An attempt at draining accumulated water from the threshold frame—drilling a few holes in the linear sump—was never checked for effectiveness. Measures such as the addition of an effective drip bar have not been attempted. Headway Doors and Windows have never responded to my formal letter of complaint. During recent episodes of rain and wind, water continues to enter. This company is fine if the job goes well. However, if issues arise that are difficult to remedy, they become invisible, leaving these problems unresolved. Do not employ this contractor.
Customer in Kent
, work completed
Great conservatory build
Customer Service
Quality
Value
This company agreed to build our bespoke conservatory. There was constant communication from start to finish, even when there was a long delay between the building of the foundation to the erecting of the UPVC double glazing due to the COVID-19 pandemic. The work done was very professional and we had chosen the company as a result of numerous works seen through friends and family. During the delay we kept in contact with the company who advised us as to the state of play in relation to the delay. The workmen were very polite and completed their work satisfactorily.
Customer in Kent
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
We had arranged to have new bi-fold doors and a new kitchen window fitted before the Covid lock-down was imposed, but the work was done as soon as the lock-down was modified. We had actually used Headway a couple of years before, when we had three sets of new windows installed in the house that we had just bought (they were recommended by the previous owners). Anyway, on both occasions we were very well advised by Headway, the standard of the work and the quality of the materials were excellent, the service very friendly and the price very reasonable. When a particularly high wind discovered a very small gap in one of the window frames, Headway fixed it immediately. I would recommend them without hesitation.
Julian
, work completed
Recommended
Installation completed ok.
Customer Service
Quality
Value
Installation of one window and patio doors was completed satisfactorily. After care has been good.
Barry, Kent
, work completed
Recommended
Would not hesitate to recommend.
Customer Service
Quality
Value
New composite door and side panel fitted. Completed from initial sales visit to installation in under four weeks. I obtained 3 quotes and Headway came out in the middle but went with them as their sales pitch was chilled and genuine, as opposed to the nonsense given by the other companies. Right choice , as everything ran smoothly. Installers arrived on time, did a great job and tidied up. Would not hesitate to recommend.
Sue, Kent
, work completed
Recommended
Very professional installation
Customer Service
Quality
Value
From initial contact to job completion, everything was done to a high professional standard. The fitters on site were great. They seemed to work non-stop. Highly recommended company.
Customer in Kent
, work completed
Recommended
Professional fitter.
Customer Service
Quality
Value
Professional fitter clean and tidy worker. Returned next day to make small adjustment - no quibble.
Ruth, Kent
, work completed
Recommended
Replacement windows and doors on 4 bungalows at CT15 4 HQ
Customer Service
Quality
Value
I would have endorsed all the favourable comments here before this experience. In December 2018 at our request an Headway engineer came to inspect a window problem on one of the bungalows but said that it was out of guarantee.This was accepted in good faith until I later checked the Guarantee which I found was for all work until April 2019. In e-mail correspondence with Headway, always polite, variously - the visit was denied; the engineer never said what he did; the records were destroyed; the complaint was outside the Guarantee period; and we could pay for the work to be done or secure another contractor.Endeavours to involve senior management by letter were rejected or (recorded delivery ) ignored. Copies of all the correspondence are available for scrutiny. Trading Standards say that Guarantees beyond 6 years are worth only what the company is prepared to do. So the lesson from this case is - sadly - that Headway cannot be relied upon. It is on this basis alone that I rate the Company below.
Customer in Kent
, work completed
Very professional and friendly service
Customer Service
Quality
Value
We visited Headway’s showroom where Ron showed us various types of window and explained their construction. We were so impressed that we booked an appointment with Daniel at our home to discuss our requirements. Daniel gave us excellent advice as to which windows would best suit our needs and showed us computerised diagrams. We subsequently ordered new windows for the front of our house. Our windows have now been fitted by Chris who worked non-stop over 2 days. He was very polite, hardworking and friendly, a credit to the company. The windows look great, are of excellent quality and have totally transformed our house.
Customer in Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
All work carried out by Chris to an excellent standard. Would recommend this company. From purchase to fitting, quality finish.
John, Kent
, work completed
Recommended
Prompt and professional.
Customer Service
Quality
Value
New front door and side windows. Done on time. Clean and efficient. Helpful and courteous.
Lawrence, Kent
, work completed
Recommended
Very professional & prompt.
Customer Service
Quality
Value
Headway replaced my patio door. They were friendly and professional.
Anne, Kent
, work completed
Recommended
Expert job
Customer Service
Quality
Value
Windows and new door brilliantly fitted. An expert job! I would thoroughly recommend this company and their fitters!! Excellent impressive.
Andrew, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Two very friendly workmen, very efficient & extremely good work, price agreed. Very satisfied.
Jean, Kent
, work completed
Recommended
Professional & excellent.
Customer Service
Quality
Value
Peter, Kent
, work completed
Recommended
Excellent product and service
Customer Service
Quality
Value
I am delighted with the new UPVC French doors which were installed quickly and efficiently by the friendly team of fitters.
Eric, Kent
, work completed
Recommended
Mixed review
Customer Service
Quality
Value
Supply and fit 4 windows, salesman very professional, surveyor was unreliable, missed appointment and tried to blame us for not ringing him to make appointment when he rang on an unlisted number (full of B/S) Let company down. The fitter was very pleasant and helpful, worked very well, was tidy and did a great job.
Which? Trusted Traders Consumer
, work completed
Recommended
Prompt professional.
Customer Service
Quality
Value
9 windows 3 doors and a patio door. Was 2 weeks delayed due to manufacturers. Workmanship outstanding few minor things but was resolved very promptly. Overall lovely, pleased with the windows and doors look great.
John, Kent
, work completed
Recommended
Quick and efficient
Customer Service
Quality
Value
Reasonable price. Not too long to have to wait for the installation. Quick and efficiently done. Very pleasant young man.
Daphne, Kent
, work completed
Recommended
Prompt and reliable
Customer Service
Quality
Value
Fitted new composite door of house. Fast and professional service from start to finish. Arrived in time, good quality door, made well, great door. Would highly recommend them!
Which? Trusted Traders Consumer
, work completed
Recommended
Good quality
Customer Service
Quality
Value
Works carried out to schedule, good clean workmanship, polite and friendly. Good quality product.
Paula, Kent
, work completed
Recommended
Excellent service
Customer Service
Quality
Value
Tidy, clean and very efficient.
David, Kent
, work completed
Recommended
My review
Customer Service
Quality
Value
Replacement windows and doors. Work completed swiftly, to a high standard in a clean and tidy manner. Very pleased.
David, Kent
, work completed
Recommended
Helpful
Customer Service
Quality
Value
Headway replaced two windows and front door. From the original meeting to work being completed, everyone was helpful, courteous, and everything was explained. No problems or issues at all. We will definitely use Headway again.
Eric, Kent
, work completed
Recommended
Professional
Customer Service
Quality
Value
Needed a new door and side window. The guy who came was very professional and courteous and very tidy. Would highly recommend.
Kathleen, Kent
, work completed
Recommended
Very efficient
Customer Service
Quality
Value
Everyone at company very efficient and informative. Workman arrived and prompt and efficient. Site kept clean, very pleased.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Arrived promptly as promised the fitter, Chris was top class and talked me through everything as work progressed. Done excellent job and cleaned behind him. Highly recommended
Thomas, Kent
, work completed
Recommended
good job
Customer Service
Quality
Value
Fitted arrived early, started straight away. Clean and smart. Good job.
Cliff, Kent
, work completed
Recommended
High standard
Customer Service
Quality
Value
I consider the installation of the double glazed windows thoroughly finished to a high standard. I would have no hesitation of recommending this company and tradesmen to anyone wanting an excellent product.
Robert, Kent
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
Our fitter was very polite, clean, tidy and completed the work to a very high standard.
Charles, Kent
, work completed
Recommended
Work done very well
Customer Service
Quality
Value
Work done on time when promised, work done very well at the price stated.
Christina, Kent
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Window fitted in just over a week of ordering. Very professional & friendly service.
Donna, Kent
, work completed
Recommended
Good service
Customer Service
Quality
Value
Professional service. Door fitted as agreed. Clean & tidy fitter. Overall good service.
Sue, Kent
, work completed
Recommended
Efficient & helpful
Customer Service
Quality
Value
Great workmen fitted, very efficient and helpful explaining everything about the products and how they work. Arrived on time, cannot comment on aftercare yet as doors only just been fitted.
Susan, Kent
, work completed
Recommended
Polite & professional.
Customer Service
Quality
Value
Removed & replaced front door and side panels. Kept to schedule & budget. Customer service, explanation of product, politeness was superb. Installer polite & professional.
Jenny, Kent
, work completed
Recommended
Very professional
Customer Service
Quality
Value
Excellent job, very professional approach throughout. Product is of very high quality and all staff were very helpful and courteous. A first rate job. Thank you Headway.
Colin, Kent
, work completed
Recommended
High standard
Customer Service
Quality
Value
The work was completed in a careful manner and seems to be of a high standard. Chris does a great job.
John, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Conscientious and well put together work. Very professional and very nice to deal with. Would recommend.
Ayo, Kent
, work completed
Recommended
Good job
Customer Service
Quality
Value
Door fitted well. Nice friendly fitters. Good job.
Danny, Kent
, work completed
Recommended
Very professional
Customer Service
Quality
Value
New front door, expertly fitted.
Susan, Kent
, work completed
Recommended
Happy customer
Customer Service
Quality
Value
We had a new door fitted and although we ended up paying more than we thought we would pay for the door we were very happy with the design. (Which feels quite unique). The installers of the door were very professional. Completed first class job and we're very happy.
Julian, Kent
, work completed
Recommended
Professional
Customer Service
Quality
Value
Windows and door to back of house. Done satisfactorily and installers were courteous and professional.
Gerald, Kent
, work completed
Recommended
Why go anywhere else?
Customer Service
Quality
Value
Faultless from the initial contact to the goodbye cuppa. Everything on time, exactly as promised and excellent value. A top service. This time is was five replacement windows, all great improvements on what went before. The big kitchen door and the bathroom windows done five years ago still look as good as new. We have no hesitation in recommending Headway.
Simon and Debs
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Excellent clean and tidy work by both fitters.
Alan, Kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
Excellent service, arrived on time. Very clean and tidy.
Sue, Kent
, work completed
Recommended
Excellent company; brilliant products and fitting
Customer Service
Quality
Value
Headway replaced all 16 of our windows. We found them to be a friendly, knowledgeable and professional company to work with from start to finish ? from sales and survey through to fitting. They supply quality products and I couldn?t be happier with our new windows. Special thanks to Ashley, the fitter, and Darren, the surveyor, who went above and beyond to ensure that our windows were finished perfectly and that we were 100% happy with them. Thank you Headway.
Silvia, .
, work completed
Recommended
Great job
Customer Service
Quality
Value
Promptly informed early that the first day work would be postponed due to weather. 3 days worked, arrived and left when stated. Removed all of old conservatory, left site clean and tidy each day and at end of job. Quality of conservatory and workmanship excellent. Polite and considerate of others, gates left closed after work, all stages of process from survey excellent.
Peggy, Kent
, work completed
Recommended
Professional from start to finish.
Customer Service
Quality
Value
From quote to installation, it was professional, quick and first class. Ashley did a great job installing our windows and door, and left our home looking immaculate, no mess at all.
Hayley, Kent
, work completed
Recommended
Excellent product but poor customer service by management
Customer Service
Quality
Value
Failure to install on day agreed due to staffing issues. However customer service was appalling, with no phonecall to inform us and no apology until we called them to find out why our doors were not being installed . Found management rude and dismissive.
Lydia
, work completed
Excellent job done.
Customer Service
Quality
Value
Nice, competent worker, who was very polite and tidy, and performed a good job.
Matthew, Kent
, work completed
Recommended
Efficient & professional
Customer Service
Quality
Value
Arrived on time, worked quickly & efficiently. Very pleased with result.
Chris, Kent
, work completed
Recommended
Full window replacement.
Customer Service
Quality
Value
Very good job. 32+ window panes replaced. Had a choice of frames which attracted us. Good job.
Geoff, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Everything good
Ronald, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent workmanship. Friendly and helpful, would not hesitate to recommend.
Monica, Kent
, work completed
Recommended
Lovely job
Customer Service
Quality
Value
Lovely product, very well made & looks great. Very polite & professional service.
T, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Fitter was very good & spent time adjusting locks to improve use of key. Good finish to the door.
Elisabeth, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
The fitters were polite, hardworking and did a very good job in fitting my new front and back doors.
M J, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
The boys were very polite & hard working, especially in the really hot weather they were working in. Also very cheerful, they were a pleasure to have working in the house.
Christine, Kent
, work completed
Recommended
Yes
Customer Service
Quality
Value
Excellent service, courteous and cleaned up after themselves as well.
I, Kent
, work completed
Recommended
What a change - marvellous.
Customer Service
Quality
Value
This was a job that needed doing badly. At last, a good fitting door and no more cold draughts.
Which? Trusted Traders Consumer
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very pleased indeed. Good clean workers, would recommend them to anyone.
Valerie, Kent
, work completed
Recommended
Great job
Customer Service
Quality
Value
Two man team were punctual, accurate, friendly and co-operative. Nothing too much trouble, high standard of work.
D, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent work & customer service
Mark, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Came on time, work completed in good time.
Steven, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Work carried out to an excellent standard. Both men concerned that the result suited our needs.
Joy, Kent
, work completed
Recommended
Professional job
Customer Service
Quality
Value
Very pleased with my new French doors. Good quality product, would recommend company.
Frances, Kent
, work completed
Recommended
Windows & doors
Customer Service
Quality
Value
Quick and good service.
Peggy, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
We are very pleased with the work carried out at this property. This is the third time that we have had Headway for our new windows and doors. Excellent job.
Marion, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Reliable - efficient installers - most pleased with all aspects of work carried out.
Kevin, Kent
, work completed
Recommended
Excellent work
Customer Service
Quality
Value
The door is super & the installation was done efficiently & well - entirely satisfactory!
Henry, Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
Doors look great.
L, Kent
, work completed
Recommended
Excellent
Customer Service
Quality
Value
These 2 men worked solid all day and got the job done. They have finished off the windows/door very, very good. A good days work from both of them.
Anthony, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Men were polite, clear as go which made job excellent. Would happily use again. Thank you.
Martin Richard, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
We found Dan to be very friendly & helpful. His work was very good and he could not be more helpful.
John, Kent
, work completed
Recommended
Superb job
Customer Service
Quality
Value
Fast efficient service start to finish. Well done Headway Windows, thank you.
Which? Trusted Traders Consumer
, work completed
Recommended
Would highly recommend.
Customer Service
Quality
Value
Superb job! Highly efficient, extremely accommodating and immaculate in their work. We are delighted with the transformation.
Dennise, Kent
, work completed
Recommended
Professional well lead job
Customer Service
Quality
Value
Mess all cleared, very pleasant staff, high quality job.
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Worked very well. Friendly and tidy
Marilyn, Kent
, work completed
Recommended
Very good
Customer Service
Quality
Value
Professional job, well done and tidy work.
John, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Good job
Which? Trusted Traders Consumer
, work completed
Recommended
Brilliant job, looks great.
Customer Service
Quality
Value
The fitters/installers were friendly and obliging throughout the job. The result was an excellent job, well done.
Basil Terence, Kent
, work completed
Recommended
Highly professional.
Customer Service
Quality
Value
Exceptionally careful when working in and out of the house. All replacement doors and windows finished to highest standard. Excellent job.
Julia, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Excellent job
Peter, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very pleased with windows and work.
Janet, Kent
, work completed
Recommended
Superb
Customer Service
Quality
Value
First class company. Well mannered and polite fitters, definitely would use again
David, Kent
, work completed
Recommended
Professional.
Customer Service
Quality
Value
Prompt delivery of professional fitting.
Ray, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Nice Job - Good Windows
Marion, Kent
, work completed
Recommended
Prompt, Professional and pleasant
Customer Service
Quality
Value
Garage full of bits and bobs, car in the way of work place, was very helpful about it.
Rosina, Kent
, work completed
Recommended
Prompt and professional
Customer Service
Quality
Value
Very polite pleased with the work.
Christine, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
I am very happy with the fitters and the work done.
Olive, Kent
, work completed
Recommended
Brilliant job
Customer Service
Quality
Value
Overall we were extremely pleased with beautiful windows, made the property.
John, Kent
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
Very considerate when working around occupants. Very good job, would recommend.
Denis, Kent
, work completed
Recommended
Very good.
Customer Service
Quality
Value
Very efficient and worked quickly and tidied up after.
Barbara, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Brilliant
Linda, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Very happy with work. Would always be prepared to recommend Headway.
Simon, Kent
, work completed
Recommended
Great job, fast & clean
Customer Service
Quality
Value
Excellent service, from estimate to installation. Many Thanks.
Vyvyan, Kent
, work completed
Recommended
Very good, professional job.
Customer Service
Quality
Value
The two man team arrived on time and carried out the work in a professional manner. The work areas were kept tidy and cleaned up on completion of day one. The team returned on day two and continued in the same manner. They were both polite and helpful.
Geoffrey, Kent
, work completed
Recommended
Fantastic job
Customer Service
Quality
Value
Everyone at Headway has been extremely helpful & professional. Fitters were meticulous and left the house clean. Can't think of a bad thing to say - they even looked after the dogs when I was out.
Jayne, Kent
, work completed
Recommended
Excellent job, clean tidy & efficient
Customer Service
Quality
Value
Headway provided a customer focussed service from start to finish. Very pleased with the results.
Nick, Kent
, work completed
Recommended
Impressive job
Customer Service
Quality
Value
Very pleased with the job. Both Clive & Adam (the two tradesmen) were polite & friendly. When you put your hand in the pocket to pay, it makes the task considerably easier!!. A job carried out most professionally.
Barry, Kent
, work completed
Recommended
Prompt & professional
Customer Service
Quality
Value
All okay.
Arthur, Kent
, work completed
Recommended
My Review
Customer Service
Quality
Value
Good
Jane, Kent
, work completed
Recommended
First rate work
Customer Service
Quality
Value
Did what they said they would do at the time and price we agreed.
Barbara, Kent
, work completed
Recommended
Poor installation
Customer Service
Quality
Value
Untidy workman, not very impressed with workmanship. Product however is good quality.
Malcolm, Kent
, work completed
Brilliant job
Customer Service
Quality
Value
The work was carried out very efficiently. Would highly recommend them.
Esther, Kent
, work completed
Recommended
Your Review
Customer Service
Quality
Value
Very good service.
Margaret, Kent
, work completed
Recommended