Excellent. From beginning to end
Heart of England recently completed a new garden room at our house. Seeing the finished project, we are very pleased indeed. From design to the build to all the finishing, the Heart of England team were excellent. Everyone who worked on the job was not only highly professional, but they also took clear pride in their work which really shone through. Am fairly hard to please, and rarely impressed. The work on this job has left me beyond impressed. Would recommend without hesitation.
Customer in West Midlands
Posted on 18/12/2021
, work completed 18/12/2021
Recommended
Superb Service
Extremely efficient, kept informed throughout the whole job and standard of work is extremely impressive. Would recommend.
Which? Trusted Traders Consumer
Posted on 16/12/2021
, work completed 07/12/2021
Recommended
Conservatory makeover with Livin roof
I have no hesitation in recommending Heart of England. The work was completed in a timely manner and attention to detail was exemplary.- The fitters and other tradespeople were " a team" and worked accordingly all to a very high standard - very impressive. The project was managed from conception to completion advising all necessary details and allowing any alteration requests with wiling acceptance. I am utterly delighted with my new "Garden Room" I have been given assurance on any aftercare provided should I require it.
Customer in West Midlands
Posted on 06/10/2021
, work completed 04/10/2021
Recommended
Terrific end to end experience
We were nervous about our conservatory replacement project But when we met Nigel and he calmly and very professionally gave us lots of options and choices, while at the same time taking on board what wanted and working with that, without once trying a “hard sell” we sensed we were in good hands. Once the design was sorted, Taylor took over and the project managed everything perfectly. Everything went to time - tradesmen turned up when we expected them and everyone was polite, tidy and great professionals. When we had a slight snag at the end, someone gave up his Friday evening to drive over and fix it. You can’t expect better. Without reservation, we’d recommend Nigel and his team at HoE
Andy in West Midlands
Posted on 25/07/2021
, work completed 22/06/2021
Recommended
Wonderful Garden Room
I cannot thank Nigel, Taylor and the team at Heart of England enough for our wonderful garden room. From the moment we made contact with Nigel we have received nothing but the best customer service. Nigel and his team did everything to ensure all aspects of the design and build met our requirements. The quality of the build is exceptional. Taylor provided us with a detailed schedule of the work so we always knew which tradesperson to expect each day and we had a confirmed completion date before the work had started. All of the tradesmen were excellent and they all communicated very well throughout the build. We are delighted with the outcome and would highly recommend Heart of England.
Customer in Worcestershire
Posted on 20/07/2021
, work completed 07/05/2021
Recommended
Very professional clean and high standard of workmanship
We were very fortunate to find Heart of England. From the start we were made to feel at ease and confident that the work was of the highest quality. Despite the national problem with material shortages there was never a time that the procedure was interrupted. Thank you.
Carleton in West Midlands
Posted on 13/07/2021
, work completed 25/06/2021
Recommended
From conservatory to garden room
We recently had our 20 yr. old conservatory upgraded to a new garden room. Being able to visit Heart of England showrooms and see the style & construction first hand gave us the confidence to go ahead with this family run company. The design that Nigel suggested was exactly what we wanted. A schedule of work was submitted to us and was adhered to completely throughout the construction process. The tradesmen employed to carry out the build were all excellent and worked to a very high standard. They were pleasant & courteous ensuring the site was clean and tidy at the end of each day. Nigel & Taylor paid regular visits to check progress and ensure we were happy. Any queries raised by us during the build were quickly addressed to our complete satisfaction. We are absolutely delighted with our new garden room which we will be able to use all year round. We highly recommend this family business.
Customer in West Midlands
Posted on 04/05/2021
, work completed 17/04/2021
Recommended
Superb team of tradesmen
We approached Heart of England in late 2020 with the view of doing ‘something to the back of our house. Nigel provided us with some brilliant options that would transform our living space but within our budget. The project has been superb from start to finish. All the tradesman have been considerate, tidy and friendly. Nigel and Taylor have been on hand throughout the process to answer questions and regularly checked on progress. With two small children, we were worried about the mess, disruption etc but everyone has been very kind and caring, making sure we had access to the garden at weekends. Overall experience is exactly as I expected from Nigel - splendid. He has completed work for our family for the last 18 years and I wouldn’t go anywhere else. I am just glad it was my turn to get some work done this time!!! We are looking forward to a summer in our new room.
Emily in Warwickshire
Posted on 01/05/2021
, work completed 30/04/2021
Recommended
professional friendly and great attention to detail
Third works undertaken by Heart of England on our behalf. This time we had windows and door replacement. Fair price - arrived on time and completed all work with care and attention. All mess removed and site left A1. Great communication from H of E during and after work completed. Would not hesitate to recommend. Fantastic company.
Janice in Warwickshire
Posted on 23/04/2021
, work completed 21/04/2021
Recommended
Very efficient installation
Workmen arrived on time and were friendly and efficient. The installation went smoothly and with no problems due to pre-order survey. A very satisfactory job.
Customer in Warwickshire
Posted on 26/03/2021
, work completed 25/03/2021
Outstanding Orangery
One year on, we are still delighted by the quality of our Orangery build. We would highly recommend Heart of England as they are such a genuine company to deal with, nothing is too much trouble. We first discovered the company when we visited a friend’s hybrid conservatory, supplied and fitted by Heart of England. She highly recommended Nigel and Taylor to us. We visited their show site in Henley in Arden and we were pleased by the helpful advice offered. Taylor very carefully considered our ideas and helped us to achieve our dream orangery. Taylor became our project manager, working alongside a very experienced team of workers. The groundsmen were fantastic, our neighbours commented on their tidy work ethic! As the build progressed we were impressed by the teams on site, always highly professional, keen to achieve a first-class job. Not surprisingly, we are delighted by our completed orangery. We were not to know that we would soon experience Covid-19 lockdown. Our build has given us such pleasure, offering extra space and the opportunity for the garden to become part of our house. Just like our original vision, discussed at the show site. We have no hesitation in recommending Heart of England if you want to achieve an outstanding orangery build.
Customer in Warwickshire
Posted on 05/03/2021
, work completed 06/03/2020
Recommended
Loving our new garden room
We decided late last year that our conservatory was in desperate need of replacement. We could only use it in Spring and Autumn because in summer it was either too hot or too cold. We'd looked at roof replacements but wanted something more 'solid' than the full glass conservatory we had. We visited the showrooms and met with Taylor who showed us round and gave us some advice on what they could offer and very approximate costings. There was no pressure and we went away to think about what we wanted to do. We went back a few weeks later and confirmed what we were looking for. We received an estimate, which was very competitive and agreed a start date. Communication was excellent throughout and the project ran very smoothly. All of the contractors that worked on the project were very pleasant and considerate of our property. We are delighted with the outcome and would highly recommend Heart of England.
Customer in West Midlands
Posted on 23/02/2021
, work completed 16/02/2021
Recommended
Highly recommend-
We were really impressed with the total service. We visited the show room and we loved their pricing declaration on each type of build. We were happy with the pricing of our project; no heavy sales! Nigel gave us some brilliant advice from the start especially with the removal of drains. The building work was so well project managed and everything happened to plan. The guys always turned up on time and were so considerate. The works were finished just around the first Covid lock down so they were working under a significant amount of pressure. We now have an amazing garden room which has been far more useful then we expected. The whole project has been finished off to an exceptionally high standard. Wouldn't hesitate to use Heart of England in the future.
Customer in Warwickshire
Posted on 06/02/2021
, work completed 01/04/2020
Recommended
A wonderful house makeover and orangery
It began as a small project to demolish and replace an old conservatory with a large orangery that was to be built across the width of the house. This build quickly evolved into a comprehensive three month plan of work that has on completion, transformed the external appearance of our house. The work including replacing fascias, soffits and guttering, all external windows and some internal doors and a new front door. Together with new wiring to support the orangery and a new rubberised garage roof. The orangery itself has without doubt, changed the way we now live. This can be attributed to Nigel's vision, knowledge and experience and his advice has served us extremely well. The entire project was well managed by Taylor, completed on time and within the agreed budget. Our thanks must also be given to the excellent tradesmen who made it all possible. These are: Graham, AJ and Pete. Keith and Tom, Martyn, Paul and and Dave and last, but certainly not least, Lee, Dave Steve and Richard. Nothing is to much trouble for all those mentioned here. Their helpfulness, attention to detail and aftercare is outstanding. We can highly recommend the Heart of England Group.
Customer in Worcestershire
Posted on 30/12/2020
, work completed 30/10/2020
Recommended
Beautiful Orangery - Great team
Heart of England Conservatories have built a fabulous orangery to the rear of our property. Nigel and the team were reliable, hard-working, and finished the job to an excellent spec. The project was completed on time and on budget. Care was taken to blend new brickwork into the existing colour/style, and the skilled tradespeople worked really well around each other. Nigel and Taylor were both responsive attending to any queries and did their best to accommodate our requirements. The project plan was given up-front so we knew what work to expect and when. Overall, a terrific job and we would not hesitate to recommend them.
Customer in Worcestershire
Posted on 22/12/2020
, work completed 18/12/2020
Recommended
A Covid Orangery
Last December 2019, we contracted with Heart of England to demolish our existing conservatory and sitting room and replace them with an orangery in the May and June of 2020. To some extent, this was a " leap of faith" on our part as we had had no previous experience of them nor had we received any recommendation but we can safely say that our faith was not misplaced. The Covid epidemic, unfortunately, delayed the start date by several months but Taylor Manning's detailed time-line informed us which of their teams of contractors would arrive on what date, how long they would be on-site and when the building materials would be delivered. Old houses like ours must be a contractors' nightmare because there isn't a straight wall in the building but Nigel Manning took this all in his stride expertly "designing out" all the anomalies. Only the groundworker came across similar difficulties and his patience was sorely tried by the vagaries of Victorian drain laying but his persistence and experience prevailed. From demolition to the finishing trades, the workmen demonstrated their skills and experience safely and within the Covid restrictions and the contract proceeded smoothly and was completed "on time and a budget" on 11th September 2020 . It now only remains for us to enjoy the orangery but , needless to say, we would not hesitate to recommend Heart of England to any prospective customer.
Customer in Warwickshire
Posted on 16/12/2020
, work completed 11/09/2020
Recommended
Removal of old front porch - complete rebuilt of new
This was the second major work carried out by Heart of England Conservatories in the last two years. We were so pleased with the new garden room that we asked them back to replace the porch. Delighted with the standard of work on both projects. Customer service was as good if not better than any experienced in the past with other companies, all trades arrived on time, were pleasant, polite and carried out their part of the builds with skill and no fuss. Management ensured at every stage that we were happy and took a pride in what their company offered. All we can say is a massive thank you to all involved and that we will be more than happy to recommend them to family and friends.
Customer in Warwickshire
Posted on 15/12/2020
, work completed 01/10/2020
Recommended
Highly recommended
We are absolutely delighted with our new Heart of England orangery and replacement windows and doors and would highly recommend this company. The service provided throughout was exceptional - from the helpful, friendly, expert advice given during the planning and design phase to the superb workmanship carried out by each of the trades. Excellent project management and regular updates made the entire process absolutely pain free, particularly important as planning had to take into account the coronavirus restrictions.
Customer in
Posted on 14/12/2020
, work completed 25/06/2020
Recommended
New Garden Room
We love our new garden room. Nigel and the team have done a first rate job in removing our old conservatory and replacing it with a significantly larger and stylish garden room. We love the finished product! The process started in March and took as long as it did due to disappointing progress at the council planning department, however Nigel remained positive and approachable throughout from start to finish. We agreed a design within our budget and decided the livin roof design would be the closest match to both budget and our design criteria. The results have created many positive and admiring comments from friends and neighbours. The team of installers are faultless. Very punctual, professional and courteous. A couple of niggles from within the manufacturing process were fixed very quickly by Nigel’s team with little disruption to ourselves. Would highly recommend.
Customer in West Midlands
Posted on 14/12/2020
, work completed 21/11/2020
Recommended
Stunning conservatory transformation
From design to installation the process was very smooth and well organised. Heart of England scheduled all tradesman and ensured everything went to time and cost, they took care of everything. Excellent workmanship from the tradesmen with real attention to detail, they were all efficient neat and tidy leaving no mess behind and showed real passion for their jobs.
Customer in West Midlands
Posted on 08/12/2020
, work completed 07/12/2020
Recommended
Hybrid orangery
We are so pleased with our hybrid orangery, it is perfect. We cannot recommend Taylor and his trustworthy team highly enough. They were all so professional and highly skilled in each of their trades. Everything was completed to a high standard. Taylor kept us informed at all stages of work and everything was completed as to the timetable. Thank you all so much.
Customer in Warwickshire
Posted on 27/10/2020
, work completed 15/09/2020
Recommended
Would recommend
HoE took down our old conservatory and built us a new garden room from the ground up. Very easy to work with. Good communication. Very conscientious about the current situation with COVID. Bought in a range of additional local trades to work on the project, all of whom were of excellent. The quality of the final product is top-notch and we're really pleased. Probably could have had the work done a bit cheaper by someone else, but in the end, you get what you pay for. Glad we chose HoE. Would recommend and would use again.
Customer in Warwickshire
Posted on 19/10/2020
, work completed 30/06/2020
Recommended
Excellent
Heart of England was a great choice for our Orangery. This was an important project for us and we count ourselves very fortunate to have found such a good, local company. The project took about 5-6 weeks with teams on groundwork, fitting, plastering, electrics and plumbing. Each team was as strong as the last; no gaps in the work; no over-runs or people going missing. The overwhelming feeling was of a group of people - led from the top - who took as much trouble over the work as they would on their own property. The results are fabulous - stunning might be a better word - and the new room exceeds all our expectations. We couldn’t be more pleased and, when you look at the prices of some of the other players, it’s clear they played it dead straight and gave us good value. We’d use them again and I can’t remember the last time I said that on a major project! This is what happens when you get management who have their feet on the ground and know how to be professional. Recommended very highly and without reservation.
Customer in Warwickshire
Posted on 18/08/2020
, work completed 18/08/2020
Recommended
Conservatory roof replacement
HOE provided a professional service and good value for money. They were pleasant to deal with from start to finish and work was completed on time and on budget.
Customer in West Midlands
Posted on 21/07/2020
, work completed 20/07/2020
Recommended
Used before, Patio window replaced with french doors
Extremely responsible. their attitude is work work work, didn't waste a minute. extremely pleasant and do a first class job. wonderful to meet a company like this in this day and age.
Customer, Claverdon
Posted on 16/07/2020
, work completed 30/06/2020
Recommended