Professional Service
We are very satisfied with our conservatory make over. Despite problems caused by Covid 19, the service was very professional, all workmen were courteous and friendly and completed the job with the minimum of disruption to ourselves. Taylor & Nigel kept us up to date at all times and we felt confident throughout the whole process. We are looking forward to have a more usable room which will be a great improvement on the old conservatory. We would recommend Heart of England to others.
Customer in Warwickshire
Posted on 14/07/2020
, work completed 13/07/2020
Recommended
Many Thanks
Most impressed, great communication, attention to detail first class, wouldn't hesitate to recommend. We are going to have back for further. Many thanks to Nigel and Taylor.
Customer, Warwickshire
Posted on 10/06/2020
, work completed 05/06/2020
Recommended
Excellent personal service and workmanship
We have just had our conservatory re-designed and re-roofed. The care and precision that went into the design and the workmanship of the fitters and sub-contractors were second to none. Unfortunate personal circumstances meant that all of the work had to be completed in our absence but, having had Heart of England replace all of our windows and doors a few years previously, we were more than happy to leave our keys and worries with them! Throughout the whole process their customer service was very personal and very impressive. I have no hesitation in thoroughly recommending Heart of England.
Customer in Warwickshire
Posted on 20/03/2020
, work completed 03/03/2020
Recommended
Excellent Job of replacing windows and doors
I was very happy with all aspects of the work Heart of England did in replacing 5 uPVC windows and 2 uPVC door and window combinations at the rear of my property. Having had poor experiences with other door and window companies years ago, and being aware how many problems people can encounter with such work, I selected HoE because they were a nearby Which trusted trader. A prerequisite for the job was some brickwork repairs which their recommended bricklayer carried out to a high standard. That work and the actual door and window fitting was carried out professionally, courteously and effectively to schedule with obvious and refreshing pride in achieving the best possible results and customer satisfaction. Mess was minimised. An inspection visit to check work quality and confirm my satisfaction was made by the project manager after the work had been completed. I will be using this trader again for further work on the property and have no hesitation in recommending them. They may not be the cheapest but confidence in their work and approach, a good relationship and contentment with a job very well done have considerable value compared to the typical practices and standards so often encountered.
Customer in Worcestershire
Posted on 27/09/2019
, work completed 24/09/2019
Recommended
Extension to semi detached house
Just had a 15 sqm. Extension added to the back of our house using a Livinroof and Bifold doors by Nigel's team. Very impressed with both - the finished product as well the team. The Extension is beautifully finished and work as a great improvement to our home's footprint. The entire team from start to finish were very professional, very clean and always listened when we had any requests or questions. The attention to details from the team - The Builders, Fitter, plumber, electrician - was a refreshing change from tradespeople we have dealt with previously. They were all very friendly too and cleaned the site up every evening. Yes the price was at the upper end of all the other quotes received, but so was the quality - This was a team that always worried about getting the little things right. Would very happily recommend to anyone looking for a conservatories and extensions.
Customer in Warwickshire
Posted on 20/09/2019
, work completed 27/08/2019
Recommended
Professional and worked to plan
Projected improvement to conservatory temperature has been met and coped with the recent 30c + heat wave. Quality of materials used and workmanship is very good. All concerned were courteous and professional.
Customer in West Midlands
Posted on 14/08/2019
, work completed 03/07/2019
Recommended
Orangery.
A faultless project from start to finish , everything was delivered and installed on time and to a very high standard. We were impressed by every member of the team. We would have no hesitation in recommending Heart of England.
Peter, West Midlands
Posted on 11/08/2019
, work completed 19/07/2019
Recommended
Excellent service
We are thrilled with our garden room which was completed in the calculated time, by a team of skilled craftsmen, all taking pride in their work. The site was kept tidy with little disruption to the family. We would definitely recommend this company.
Brian, Worcestershire
Posted on 06/06/2019
, work completed 06/06/2019
Recommended
Thorough and professional
We would recommend Heart of England conservatories for a professional job, done with care, thought and skill.
Gareth, Worcestershire
Posted on 26/05/2019
, work completed 26/05/2019
Recommended
New Orangery
Throughout the whole process, from the inital discussions about design to completion of the job Nigel, Taylor and the rest of the HoE team explained the works entailed, were friendly, tidy and on programme and we cant fault anything they did. We are really pleased with the additional room this has given us and fits in seamlessly with the rest of the house.
Customer in West Midlands
Posted on 28/04/2019
, work completed 26/04/2019
Recommended
An exceptional company
Our Orangery has just been completed and we are absolutely and completely thrilled. Nigel, quite simply, runs an exceptional business, creating exceptional builds. The Orangery was completed ahead of schedule, to the exact budget outlined before the start of works; and the build schedule provided at the start enabled us to keep track of where we were up to. We were kept informed at all stages and Nigel's team of highly skilled fitters had a brilliant eye for detail, were polite, neat and courteous, turned up when they said they would and were a pleasure to have around. I cannot fault any aspect of Heart of England's work and would not hesitate to use them again. An exceptional company, with exceptional products and staff. Thank you Nigel and your team.
Customer in Warwickshire
Posted on 19/02/2019
, work completed 14/02/2019
Recommended
My review
Gillian, West Midlands
Posted on 24/01/2019
, work completed 24/01/2019
Recommended
My review
Gladys, Warwickshire
Posted on 18/01/2019
, work completed 18/01/2019
Recommended
Conservatory
We had a great experience with Nigel and his team that built our conservatory. The result is simply perfect with very high quality. All his team has been very professional and friendly, they accommodated our last minute requests and they've been very autonomous, considering that we were never at home while they were working. Highly recommended, if you need a conservatory, they are a great choice.
Customer in Warwickshire
Posted on 13/01/2019
, work completed 04/01/2019
Recommended
Highly recommended
Excellent advice and communication. Work went to schedule and we were kept informed throughout All the workers were polite and friendly and the site was kept tidy throughout. Love our new hybrid orangery. A faultless operation from Nigel and his team.
Customer in Warwickshire
Posted on 16/12/2018
, work completed 28/11/2018
Recommended
The best!
We've just had an orangery erected and three lots of existing bi-fold doors replaced and I cannot fault H of E on anything. From start to finish the workmanship, quality of materials used and scheduling was second to none. All of the workmen involved arrived exactly when Nigel said they would and were all clean, tidy, polite, very conscientious of the work they did and, most important of all, did an outstanding job whatever their part was. Nigel gave us a payment schedule and 'timings' chart before worked started and followed it without any hiccups along the way. I have had a lot of building work done in the past but Nigel and his team are, by a very long way, far superior to any team I have dealt with before. If you are looking for the highest standard of workmanship, materials used and finished end product, you will not go wrong in using H of E.
Customer in West Midlands
Posted on 04/12/2018
, work completed 02/11/2018
Recommended
Always first class
I had bi-fold doors fitted to my conservatory, really first class job.
Which? Trusted Traders Consumer
Posted on 11/10/2018
, work completed 11/10/2018
Recommended
Above & beyond
Happy to trust the design. They arrived on time, per quote, fitting above & beyond quality expectations every time - no matter what they encountered in our 100 year old house.
Edward, West Midlands
Posted on 10/10/2018
, work completed 10/10/2018
Recommended
Quality work and well-managed
HOE gave us a very clear work schedule and kept us informed as the project developed. The payment schedule was clear and there were no surprise extras. The workmen were skilled, efficient, tidy and polite. The room itself is built and finished to a very high quality and enhances our home. They weren't the cheapest quote but we went with the company that gave us confidence in their products.
Woodman
Posted on 20/09/2018
, work completed 20/09/2018
Recommended
Excellent job.
From the initial consultation to the completion of my new orangery, the service I received from Heart of England was exemplary. All the work was done exactly on schedule. The different tradesmen were very professional, efficient and pleasant. Nigel stayed in touch throughout the build in case of any problems- of which there were none! Overall, I am delighted with the finished orangery and would not hesitate to recommend Heart of England.
Karen
Posted on 04/09/2018
, work completed 04/09/2018
Recommended
Friendly and knowledgeable.
Heart of England built our second conservatory and we are delighted. Having had them build one in our previous house ten years ago, we had no doubts about going to them again. Throughout the process they have been helpful, professional and knowledgeable. Each of the workmen who came along was neat, courteous and efficient. We are extremely happy with the finished product and would recommend to anyone.
Michele, West Midlands
Posted on 01/08/2018
, work completed 01/08/2018
Recommended
Hoiw builders should operate!
If you've ever had an extension built, you know the frustrations caused by the builders starting a job, and then disappearing for several days. Heart of England do things properly; they state when the jobs are scheduled, and their sub-contractors are all experienced, friendly and reliable. The orangerie looks exactly like the CGI images we were presented with at the start and there was minimal disruption to normal life. Perhaps the key factor in their work is that the M.D. was involved from start to finish, and paid regular visits to the site to ensure our complete satisfaction. The presentatioin of a bottle of champagne was a lovely touch at the end, and we wouldn't hesitate to recommend this company to others.
Brian Crompton
Posted on 26/06/2018
, work completed 26/06/2018
Recommended
lovely conservatory
From the first meeting to the completed conservatory everything went very smoothly. Good communication on progress as the job progressed. Installers, tilers, plasterers and electrician all did a good job. Good attention to detail with the final checks. Minimal disruption. An all round stress free experience with a lovely conservatory at the end of it.
Mark
Posted on 14/05/2018
, work completed 14/05/2018
Recommended
How builders should operate!
Heart of England built an orangerie for us and the key elements of their work was the professional contractors and the communication. They use experienced sub contractors and we always knew when actions would take place. The site was always left neat & tidy. Two things in particular stood out - the CGI images replicated exactly the finished job and the MD was involved from start to finish. The bottle of champagne was a lovely touch. Lovely people to deal with!
Which? Trusted Traders Consumer
Posted on 30/04/2018
, work completed 30/04/2018
Recommended
Only a small job but great service and competitive pricing.
Nigel & team installed a replacement bathroom window. Great service, excellent product. I was kept informed at all stages of the process and I am delighted with the result. I have used HOE for windows and garden buildings in the past and will continue to do so in the future.
angiehrogers
Posted on 07/04/2018
, work completed 07/04/2018
Recommended