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Endorsed by Which?
Heart of England
Opening Hours
Today - 10:00–16:00
- Monday 10:00–16:00
- Tuesday 10:00–16:00
- Wednesday 10:00–16:00
- Thursday 10:00–16:00
- Friday 10:00–16:00
- Saturday 10:00–14:00
- Sunday - Closed
Why you can trust this trader
After undergoing rigorous assessment to become endorsed, every Which? Trusted Trader agrees to our Code of Conduct. This gives consumers the reassurance that they have the best possible protection and adds an extra layer of security to ensure best practices and procedures are followed. Which? fully investigates any breaches and will take any necessary action to ensure consumer protection.
About
Bespoke Building Specialists.
We are a family run business based in Henley-in-Arden (between Solihull and Stratford-on-Avon) with over 45 years knowledge and experience specialising in the construction of the highest quality Orangeries, Conservatories, Warm roofs and Garden rooms
We cover Warwickshire, Worcestershire and the South Midlands, offering a personal service from initial site survey and design through to quotation, installation and final completion.
What we do
Conservatories
- Conservatory maintenance
- Conservatory repairs
- Conservatory Roof replacement
- conservatory roof insulation
- conservatory roof conversions
- Sun Lounge
Double glazing
- Double glazing installation
Doors
- Bi-fold doors
- Patio doors
- Orangeries
- French doors
- UPVC doors
More Services
- conservatory upgrade
- full conservatory and orangery builds
My work
Customer reviews
Why you can trust these reviews
All reviews are verified as being genuine and a true customer of this trader.
How can we be so sure?
100% of the reviews we publish have been through our stringent moderation process.
4.9
219 reviews
Recommended
Recommended
by 99% of customers
Sort by
Quality doors, excellent service.
Customer Service
Quality
Value
Very pleased with our new evolution patio doors which have transformed the room and rear aspect of the house. The service from start to finish as well as the attention to detail in the interaction was first class. We could happily recommend Heart of England.
Kevin, Worcestershire
, work completed
Recommended
Excellent Professional Service
Customer Service
Quality
Value
Amazing customer service received by Heart of England. We found Chris very helpful indeed, giving us ideas and making our decision easy. We were informed the date and time of delivery, which was spot on. Richard installed our log cabin, who was very professional and thorough. I cannot say how very pleased we are with the product and service that we received. We shopped around and this was the best company by far.
Debbie, Gloucestershire
, work completed
Recommended
Excellent job.
Customer Service
Quality
Value
From start to finish, the project to alter a conservatory to a garden room, with living roof, was undertaken professionally, on time, to an excellent standard of workmanship. Nigel (M.D.) managed the process faultlessly and his team executed the alterations to a superb standard and all left here clean and tidy. We would have no hesitation to recommend this company.
Belinda, Oxfordshire
, work completed
Recommended
Professional job!
Customer Service
Quality
Value
Straight forward and prompt quote from Nigel (as we have had work done previously.) Excellent quality windows, friendly and trustworthy staff. We will always use and recommend Heart of England.
Kate, West Midlands
, work completed
Recommended
On time and professional
Customer Service
Quality
Value
A schedule of when the work was to be done was given to us and all the work was completed as stated in the schedule. All of the tradesmen were professional, polite and accomplished the work to a high standard. I would confidently recommend HOE to friends and neighbours.
Maurice, Warwickshire
, work completed
Recommended
Quality product, service not quite so good
Customer Service
Quality
Value
Ordered a summer house which has recently been installed. Ordering, installation all went smoothly Summer house wasn't installed on bearers as anticipated, resulting in low air circulation and too close to the surrounding ground, risking damp from splashing rain drops - not happy to take the risk as previous shed had rotted from the ground up When queried there was reluctance to accept there was an issue at first, and then a offer to resolve, but at a cost of an extra £60 for the timber, and a six week wait. In the end sourced the bearers ourselves, for £18.50, and put our backs to work to install Product is great, service when things go to plan good, response to problem, even if a result of mis communication, disappointing, especially when the issue risked an expensive product having a shorter lifespan
Badger
, work completed
Completely satisfied customer
Customer Service
Quality
Value
Our new conservatory was only part of a larger project going on... new kitchen, walls being knocked down. It was definitely the most successful part. Workmen were efficient, professional, reliable and really cared about the job. It has changed the way we live for the better and I can highly recommend anyone adding a room in the sun... Especially if these guys fit it!
Tina, West Midlands
, work completed
Recommended
Conservatory with hybrid Orangery Roof
Customer Service
Quality
Value
Very easy to work with listened to what we required and explained everything in a very down to earth manner
BRISTOLL1957
, work completed
Recommended
Highly satisfied
Customer Service
Quality
Value
Excellent in all respects. Expert and experienced. Punctual, polite, takes pride in their work.
David, Warwickshire
, work completed
Recommended
Perfect finish
Customer Service
Quality
Value
Once again, another professional installation. We received excellent service from start to finish.
Fiona, West Midlands
, work completed
Recommended
Excellent job, professional and friendly service
Customer Service
Quality
Value
Heart of England installed a conservatory at the back of my property, the project planning and execution have been excellent. Nigel Manning has provided multiple options for the design, and then coordinated the whole team in the execution of the works on time. In addition to the conservatory we have replaced a window and doors, and tiled from the front door to the conservatory. Excellent finishing from all tradesmen. Great communication, professional and friendly at the same time.
Which? Trusted Traders Consumer
, work completed
Recommended
Excellent job
Customer Service
Quality
Value
I had flood doors fitted which needed spraying to match the orangery. The company picked them up from the supplier and arranged the spraying. Can't praise their service enough.
Margaret, West Midlands
, work completed
Recommended
Excellent service.
Customer Service
Quality
Value
Heart of England installed our Orangery. Nigel completely understood what we wanted. He gave us several options and talked us through the advantages. The result is fantastic. His team were punctual, polite and efficient. Any queries we had, Nigel dealt with them immediately. Excellent service, excellent job. Thankyou.
Irene, Worcestershire
, work completed
Recommended
Excellent professional job
Customer Service
Quality
Value
Heart of England installed a replacement kitchen window for us (Evolution Storm 2) and removed the old wooden one. The fitters came promptly when Nigel Manning had promised; They worked quickly and thoroughly, and did a particularly neat job finishing and sealing between the window frame and the wall, inside and out. The company had been just as professional in fitting new windows for us in January 2014. We heartily recommend them.
Barnaby, Warwickshire
, work completed
Recommended
Perfect result
Customer Service
Quality
Value
We wanted a customised design of an orangery. Nigel was the only one who seemed to understand our requirements. The result is fantastic! His team of craftsman could not have been more professional. Nigel always responded instantly to our questions and monitored progress at every stage. I consider myself to be very fussy but could not fault the finished, beautiful addition to our home.
Stuart, Worcestershire
, work completed
Recommended
Highly recommended.
Customer Service
Quality
Value
Overall a great experience from start to finish. The whole team were approachable and helpful in designing and building a wonderful conservatory. Thanks H of E.
Michael, West Midlands
, work completed
Recommended
Friendly, responsive company
Customer Service
Quality
Value
Very pleased with Nigel and his team. He worked with us to create two new fantastic spaces that have added enormously to the value and enjoyment of our home.
Anne M
, work completed
Recommended
Excellent cabin
Customer Service
Quality
Value
From my first contact with Chris at Heart of England and seeing the product, I knew their cabins would suit my purpose. Solid, warm, spacious Malvern model that doubles up as another room for the house. Excellent hassle free, excellent service too. well done.
Tim, West Midlands
, work completed
Recommended
A wonderfully superb job done
Customer Service
Quality
Value
A credit to the building industry. Everything was done as promised, always worked as a team and nothing was too much trouble. All the tradesmen employed took great pride in their work and it shows. I am delighted with my new orangery/conservatory and what has made it so special was Nigel's management/communication skills. A real pleasure to deal with.
Mary, Warwickshire
, work completed
Recommended
Great job
Customer Service
Quality
Value
Work done properly as agreed
David, Warwickshire
, work completed
Recommended
New door
Customer Service
Quality
Value
He fitted a new door for us. Good quality fitted early.
John, Warwickshire
, work completed
Recommended
Very professional job.
Customer Service
Quality
Value
Would highly recommend Heart of England.
Cate, Warwickshire
, work completed
Recommended
Made every effort to make it perfect.
Customer Service
Quality
Value
Took a great deal of time to ensure that everything was perfect. Terrific subcontractors used too.
Philippa, Warwickshire
, work completed
Recommended
Quality team work
Customer Service
Quality
Value
Very professional approach from point of sale to finishing fit. Very good team who fitted, honest, polite and tidy.
Jennifer, Warwickshire
, work completed
Recommended
My Review
Customer Service
Quality
Value
Polite, Efficient, On Time.
Anne, Warwickshire
, work completed
Recommended