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Trusted Traders

Heart Woodburners

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4.9

25 Reviews

Opening Hours
Today - 09:00–17:00
  • Monday 09:00–17:00
  • Tuesday 09:00–17:00
  • Wednesday 09:00–17:00
  • Thursday 09:00–17:00
  • Friday 09:00–17:00
  • Saturday - Closed
  • Sunday - Closed

About

Share our passion for wood burning stoves. Based in Bristol and servicing a wide area – including Bath – we supply and install a selective range of wood burning stoves including DEFRA approved and EcoDesign Ready models for use in smoke control zones such as Bristol and Bath.

We also design and implement vented heating systems using solid fuel boiler stoves, thermal stores and link-up systems. We do all the plumbing work ourselves from simply moving or replacing a radiator to complete central heating system installations.

We carry out all the building work required for your installation including plastering, brickwork and flooring.

We also manufacture slate hearths at our workshop in St Werburghs, Bristol.

After some beautiful slate flooring or outside patio slabs?

For more information or to make an appointment please get in touch.

What we do

  • Fireplace and stove installers

  • Insulation installers

  • Plumbers

  • Heating contractors

  • More Services

    • chimney lining
    • internal insulation

Customer reviews

4.9
25 reviews
Customer Service
5.0
Quality
5.0
Value
4.8
Sort by
Very clean and great work
Customer Service
Quality
Value
Just had our new woodburner installed by Heart and they did a fantastic job. Really nice people, done in 3 days, good price and a really nice job. They are super clean as well, everything was just as we left it on each day so could still use our front room. Very good work.
Customer in City of Bristol Posted on 28/10/2019 , work completed 25/10/2019
Great work and great team
Customer Service
Quality
Value
The Heart Woodburners team did a fab job on our stove - and are a great bunch of people as well. Prompt, friendly and kept everything super tidy whilst here. Will offered loads of advice to solve our problem and explained every step of the work in detail so we were really clear on our decisions. Would highly recommend.
Customer in City of Bristol Posted on 29/03/2019 , work completed 11/03/2019
Install fireplace, skim room and move radiator
Customer Service
Quality
Value
Will and his team did a fantastic job on our fireplace, as well as re-skimming the whole room and moving a radiator. He was quick to respond, talked through the job explaining what needed doing and gave an accurate and competitive quote. The work is an excellent standard and they went overboard to keep the place clean and tidy. A friendly, local and reliable company. Thanks!
Customer in City of Bristol Posted on 19/03/2019 , work completed 16/03/2019
Great job, friendly service
Customer Service
Quality
Value
Very pleased with our new stove, Will and the team did a great job. Honest and friendly. Fully recommended.
Customer in City of Bristol Posted on 10/02/2019 , work completed 01/11/2018
Flexible and professional
Customer Service
Quality
Value
Warmly recommend Will and his team. Installing a woodburner was part of our extension project. Will has visited the site three times before the actual installation, listened to us and gave good advice on the various options. He was professional, yet very flexible. He has a lovely team and high standards.
Customer in City of Bristol Posted on 01/02/2019 , work completed 15/10/2018
Lovely job!
Customer Service
Quality
Value
Will and the team took out my old fireplace, re-plastered the area and installed the burner within three days, all completed with great friendliness and minimal dust. The burner makes a terrific difference to the house and I now wish I had got Will in earlier! A terrific job and at a good price. Highly recommended.
Customer in City of Bristol Posted on 28/01/2019 , work completed 19/12/2018
Arrived started finished simple really
Customer Service
Quality
Value
Will and the team arrived started finished simple really.I needed to replace my wood burner and some flue pipe. The quotation was exactly as promised (no hidden costs) but what really stands out is how clean, tidy and considerate they were. Will has been in touch since the installation to check if things were ok and to make sure we were happy and satisfied were the work. I would recommend Will and the team anytime
Customer in South Gloucestershire Posted on 28/01/2019 , work completed 15/10/2018
Great job.
Customer Service
Quality
Value
Turned up on time. Tidy. No extra hidden costs. Recommended.
Hilary, Avon Posted on 31/10/2018 , work completed 31/10/2018
Perfect Finish to my home!
Customer Service
Quality
Value
Will was thorough in his quote and fair with the price. He was happy to provide advice on the stove and was realistic about what was possible with my home. The builders were clean, tidy and considerate and the finish was perfect! Will was quick to resolve a slight crack in the glass of the stove that was as a result of a manufacture fault. The end result is brilliant!
Katie jones Posted on 25/10/2018 , work completed 25/10/2018
Beautiful wood burner installation
Customer Service
Quality
Value
Will gave us excellent advice on the types and ranges of wood burner, surround, flue, building work and chimney installation. He allowed us to come to his building yard to choose a piece of oak to go above the wood burner and slate for the hearth. He gave us a fair quote and the final price was not changed. During the work all the floors were protected and the builders were very clean and respectful. Most importantly the final result looked great and was a great addition to the home.
ParkLife Posted on 12/10/2018 , work completed 12/10/2018
Great service and outstanding quality of work
Customer Service
Quality
Value
We contracted Heart Woodburners to install a log burner in our front room. Throughout the process Will and his team were friendly, helpful and professional and a pleasure to deal with. The work was complicated by some additional, unforeseen building work to the chimney breast but this did not phase Al who was the lead builder and installer on our project. Throughout the construction process we were kept informed of progress and given options to choose from where these presented themselves, ensuring that we received the end result we wanted. Will's team were pleasant house guests for the 4 days that the work took. They were polite and communicative and did a great job tidying up at the end. Heart Woodburners were recommended to me through a family member and I couldn't fault them, would definitely use again and recommend to any family member or friend needing similar work done.
Marie Brown, . Posted on 14/06/2018 , work completed 14/06/2018
Review of Heart Woodburners
Customer Service
Quality
Value
Will has overseen the installation of 2 logburners in my house. This work went smoothly.
Alison Millar, . Posted on 14/06/2018 , work completed 14/06/2018
Excellent supply and fitting of stove & hearth
Customer Service
Quality
Value
We chose a Mendip Stove from Firebox in St Werburghs and were introduced to Will who first did a site visit to check our fireplace and chimney. We ordered the stove and a slate hearth which Will and his friendly team installed for us. They carefully covered our new wood floor before starting and cleaned up afterwards. We also asked Will to provide a piece of slate for our windowsill which was installed at the same time. We are extremely pleased with our new stove - just waiting for some cold weather to use it! - and the slate hearth and windowsill look fantastic. Will gave lots of advice for use and maintenance of the stove and slate. We would highly recommend Heart Woodburners.
Jonesey Posted on 13/05/2018 , work completed 13/05/2018
Perfect job well done
Customer Service
Quality
Value
Will and the team were amazing. The quotation was exactly as promised (no hidden costs) but what really stands out is how clean, tidy and considerate they were. Most builders don't seem to care but they were friendly, understanding and very professional. Really cannot fault them and would highly recommend. Thanks for a great job. Finally to add, the fireplaces look amazing and exactly how we wanted them. Thanks once again, Mark and Sally.
Sally Hearn Posted on 18/04/2018 , work completed 18/04/2018
Great workmanship and lovely team
Customer Service
Quality
Value
From the beginning, Will and his team made the process of getting a wood-burner installed straightforward. There was no hard sell, just a simple choice of the wood-burners that he knew would suit our size of fireplace, the size of the room and would be DEFRA approved and eco-friendly for our city location. The installation took a week as planned and they also were able to re-plaster our whole fireplace and build us a log store in another fireplace. They were professional, friendly, and they ensured we were kept in the loop through the whole process. A positive experience and I wouldn't hesitate to recommend them.
Jo Hurst Posted on 09/04/2018 , work completed 09/04/2018
Amazing work and such a lovely team
Customer Service
Quality
Value
These guys work to such a high standard and take such pride in their work. Cannot fault them!
Soozmoon Posted on 08/02/2018 , work completed 08/02/2018
Did a good job for us, we're pleased with the log burner installation, very informative, really nice team - would recommend. Good value
Customer Service
Quality
Value
Will and his team did a really good job for us. We're very pleased with our log burner installation. His team were very friendly and were generally clean and tidy whilst working. They take pride in their work and I was happy to have them in my house. They work as a team, so the installation gets done quickly. They were very good value for money. They were also happy to answer questions and offer advice, but weren't pushy in trying to sell me something that I didn't want. I'd recommend these guys. They do other jobs as well as log burner installation (e.g. electrical works and roofing works), so it's worth asking if you have a few jobs to do so they can get them done in one visit.
Matthew Posted on 08/02/2018 , work completed 08/02/2018
Couldn't be happier
Customer Service
Quality
Value
Will and his team are absolutely lovely and did a great job. We couldn't be happier with the log burner, the service and the standard of work.
Littlefrog Posted on 19/01/2018 , work completed 19/01/2018
Excellent Job & Service!!!
Customer Service
Quality
Value
Will and his team were brilliant, very polite also clean and tidy! Will went through all details of wood burner and installation!! So happy with the work and love the burner! Will also gave a little starter pack as a gift, beautiful touch!! Thank you Will!
Esther Posted on 27/12/2017 , work completed 27/12/2017
High standards and great team.
Customer Service
Quality
Value
Will and team did an exceptional job fitting my wood burner. Good communications and worked hard to get it fitted to a deadline. In addition to the high standards, they cleaned up as they went along and were courteous to neighbors during installation. Advice was provided on operation and maintenance. Happily recommend Heart Woodburners.
Rachel Posted on 05/11/2017 , work completed 05/11/2017
Friendly and knowledgeable
Customer Service
Quality
Value
Trader took the their time during quote process to explain options and made valued suggestions. The job was completed when agreed to a high standard and advise and knowledge was passed on.
Mark, Avon Posted on 15/10/2017 , work completed 15/10/2017
Brilliant job
Customer Service
Quality
Value
They did a brilliant job. They removed a fireplace and fitted log burner in four days. They worked non-stop and left the walls ready to paint. I would definitely recommend them.
Helen, Avon Posted on 09/10/2017 , work completed 09/10/2017
Great service, excellent job.
Customer Service
Quality
Value
We are really pleased we chose Heart Woodburners to purchase and install our stove. The service was fantastic - so helpful, friendly and professional. We are so delighted with the result and wouldn't hesitate to recommend them to anyone.
Which? Trusted Traders Consumer Posted on 29/08/2017 , work completed 29/08/2017
So good we've used them twice
Customer Service
Quality
Value
This is the second time we have used Heart Woodburners during our house renovation. I have been very impressed by the standard of their work and also the good advice to help us choose the right stove and finish. Will's team keep to budget, take great care to minimise disruption and mess and communicate well. After care and follow up visits to have the chimney swept were also offered. They came on recommendation to us and we have passed on our recommendation to friends.
Which? Trusted Traders Consumer Posted on 20/03/2017 , work completed 20/03/2017
Top quality work and great service
Customer Service
Quality
Value
We had a stove, flue, hearth and chimney pot fitted by Heart wood burners. Will was friendly and professional on his initial visit, giving good advice on what work was required and how long it would take. He gave an estimate of cost and an accurate quotation was sent by email soon afterwards. When we accepted the quote a date was set for work to commence and on this date Will and his colleague arrived promptly. All work was completed to an excellent standard and any mess was cleaned up afterwards. Once the stove had been tested Will gave advice on the use of the stove and tips for ongoing care of it. He has promptly responded to subsequent queries by email and seems genuinely committed to ensuring we are happy with the stove in every way. We are completely happy with all aspects of the work Will carried out and have no hesitation in recommending him to others.
Which? Trusted Traders Consumer Posted on 12/02/2017 , work completed 12/02/2017