Endorsed by Which?

Heat Solve (London)


26 Reviews

Opening Hours
Today - 24 hours
  • Monday - 24 hours
  • Tuesday - 24 hours
  • Wednesday - 24 hours
  • Thursday - 24 hours
  • Friday - 24 hours
  • Saturday - 24 hours
  • Sunday - Closed


heatsolve is a family run business of fully qualified Gas Safe engineers based in London & Essex,Herts. We specialise in all makes of gas and Electric boilers, inc Vaillant Worcester Ideal Baxi Potterton Megaflo unvented cylinders With over 20 years experience in heating & plumbing we can repair or service your Gas or Electric boiler in 24 hours (if parts available?Our background/Experience is contracting for major insurance companies including,British Gas We operate a 24 hour emergency service,We carry out full boiler installations and system changeovers for a one off agreed price with no hidden extras. Leaky Baths,Taps,Pipes,Sinks,all in a days work. We also have thermal imaging equipment to locate leaks under floors and hard to access places,We plan & design Bathrooms from 1st visit to finished result including supplying from our shop if required. All work is fully guaranteed and certificated where neccessary. We are Power Flushing specialists using the latest technology

What we do

  • Heating contractors

    • Central heating systems (installation and servicing)
    • Oil fired heating equipment
  • Boiler, central heating and gas engineers

    • Radiators and central heating
    • Gas safety testing and inspection
    • Underfloor heating
    • Gas cooker installation
    • Gas fire repair and servicing
  • Plumbers

    • Unvented cylinder installation and maintenance
    • Emergency plumbing services
    • Water softener installation and maintenance
  • Bathroom fitters

    • Bathroom refurbishment
    • Bathroom suppliers
    • Bathroom design services
    • Wet rooms
  • Gas installers

  • Kitchen fitters

    • Kitchen design
    • Kitchen installation
    • Kitchen refurbishment
  • More Services

    • powerflushing
    • leaks
    • toilets
    • showers
    • taps
    • pumps
    • lpg

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

26 reviews
Customer Service
Sort by
Fast and reliable boiler repairs
Customer Service
Robert fixed a leak in our boiler and replaced a faulty valve on our hot water tank (we used him twice). Very quick and reliable and the work was great quality and reasonably priced. Would definitely recommend Robert and Heat Solve.
Customer in Greater London Posted on 31/01/2024 , work completed 30/01/2024
Advertises “no hidden charges” but wanted £130 to QUOTE for installing 12 new radiator!
I needed new radiators in my home so phoned this trader’s mobile number and got a call back 2 days later. (Btw are they called Heat Solve or Heat n Leak?) Said he wouldn’t quote unless I paid him £130 up front to do so: he had lots of work “at this time of year” (December) and it wasn’t “worth his while” in that context to quote for free - the implication being that he didn’t have a consistent policy on charging for quotes but instead just tried it on when he thought he could get away with it. I offered to send photos of the radiators that needed replacement so that he could quote - or at least estimate - without having to visit the property, but he just brushed me off, and in a rude, arrogant and dismissive way. He did everything he could during our brief conversation to big up the job, dissing everything from my pipework to my nearly new Worcester Bosch boiler (he claims to specialise in these, so presumably has a link with the manufacturer, but dismissed these excellent boilers as “ok until they start leaking”) and trying to push expensive extra services (Powder Flush?). And all this without laying eyes on my house! I’ve researched the practices of tradespeople with regard to charging for quotes, and while some do so, it is wholly unreasonable to charge £130 to quote for a job of such a relatively small size and low level of complexity. Not at all what I expected from a Which? Trusted Trader, and inconsistent with this trader’s claim of “no hidden extras”.
Customer in Greater London Posted on 08/12/2022 (Reviewer did not use service)
The trader replied (on 11/12/2022)
Hi, thanks for the reveiw on which as it makes my others that more authentic ! This time of year i have to qualify calls so as not to have my time wasted and i had to remind you that you called a plumber about this issue and left a message and i replied as promised by saying i will call you as i did !! on answering the call i had to jog your memory about why i’m calling you and this sent off a warning in my head that you were just looking for some advice and after quite a long time discovered that you were looking for quotes for this work ! I explained to you i would visit and give you a profesional report as i’m a gas safe registered heating engineer (not a salesperson)and tell you exactly what your issue was but i had to charge for this as i’m very busy and would reimburse you if you gave me the job not to mention i might have sorted your issue whilst i was on site included in the charge but you insinuated that i was trying to charge you for nothing ! regards Robert
Good Work
Customer Service
Robert fixed my toilet flush. He did a good job, went out to get the gadget for flush and returned in a short time. Thorough, tidy and very professional. Good value. Good Standard. I would highly recommend him.
Yin in Greater London Posted on 29/03/2021 , work completed 18/03/2021
Kitchen white goods and counter install
Customer Service
Robert installed new counter tops and replacement white goods in the kitchen of our rental property. He also ran a new gas feed to the hob as the previous one was electric, serviced the combi-boiler and carried out the annual “Gas Safe” inspection. He arrived on the date and time agreed and carried out the work as agreed and priced. He actually spent more time than first planned but did not charge extra. The work was carried out carefully and to a very high standard. This was the second time he did some work for us, the first time was an emergency call out for leaking water mains; that job was also carried satisfactorily. I would fully recommend him.
Customer in Hertfordshire Posted on 27/03/2021 , work completed 13/03/2021
Professional Boiler Service
Customer Service
I needed to find a new person to service a very old boiler. Rob was on-time, professional and serviced the boiler. He also answered my questions about when I should replace it, very clearly. I thought that the price for the service was very reasonable.
Customer in Greater London Posted on 07/02/2021 , work completed 17/09/2020
Efficient repair of leaking cistern
Customer Service
Rob communicated quickly and efficiently as to his availability. He turned up promptly at the agreed time and carried out the work with a minimum of fuss, obtained the necessary replacement part and completed the job.
Customer in Greater London Posted on 08/01/2021 , work completed 01/01/2021
Perfect service!
Customer Service
Rob was courteous and sensitive to the current situation re the pandemic when visiting our home. He was a pleasure to talk to and did the service on our boiler efficiently and neatly. There was nothing to do after he left, other than be assured that everything was working well, and that we'd keep his number for anything in the future.
Jack in Greater London Posted on 29/11/2020 , work completed 09/10/2020
Excellent service
Rob carried out a boiler service and gas certificate. The work was done promptly, to a high quality and was competitively priced. Rob was also friendly and helpful. Would recommend.
Vipul in Greater London Posted on 15/10/2020 (Reviewer did not use service)
Reliable, professional work
Customer Service
Rob has done my annual landlord boiler safety checks a number of times. He has always been reliable, flexible and happy to liaise with the tenant to arrange a convenient time. I would recommend this company.
Customer in Greater London Posted on 11/10/2020 , work completed 09/09/2020
Work in various flats
Customer Service
I have contacted Robert from Leak & Heat several times on behalf of residents within the building with problems ranging from broken boilers to blocked sinks/toilets. Feed back has been very positive on how Robert explains what the problem has been and how he has repaired, also his politeness and ensuring that he cleans up leaving the area clean and tidy after completion.
Customer in Greater London Posted on 07/10/2020 , work completed 05/10/2020