Endorsed by Which?

Heat Tech Services Limited

4.9

381 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a Gas Safe™ Registered company based in Chorleywood Hertfordshire providing domestic heating and plumbing services to clients throughout Chorleywood, Rickmansworth, Amersham, the Chalfont’s and surrounding local areas in Herts, Middlesex and Bucks.
Established in 2003 we have built up a reputation for providing a
first class service at a reasonable price to our many local customers.
Our services include:
Boiler servicing, fault finding and repairs.
Boiler replacements and heating system upgrades.
Complete new heating systems.
Hot water cylinder replacements.
Hot water upgrades, including mains pressure hot water systems.
Radiator additions, replacements and/or valve replacements.
Heating system Power Flushing for improved performance and reduced running costs.
Heating/hot water control system fault finding, repairs and upgrades.
Shower pump installations and replacements.
Installation of heating system filter's for protection of boiler and pump.
Landlords gas safety checks.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing

Customer reviews

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4.9
381 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
radiator service
Customer Service
Quality
Value
James and Louie provided a good, friendly, clean and tidy service. Radiator back in full use.
local resident Posted on 18/08/2015 , work completed 18/08/2015
Service
Customer Service
Quality
Value
Straight forward service of modern boiler, the service was carried out by an apprentice, but fully checked at each stage by James who is gas safe. Every confidence in the work, happy to recommend and would use again
Churleswood Posted on 14/01/2015 , work completed 14/01/2015
Professional
Customer Service
Quality
Value
The team from Heat Tech helped me to fix a small water trickling issue in the toilet bowl. I was very impressed that they brought their own shoe cover to maintain cleanliness. This is the first time I have seen a business so well prepared. They had everything required to do the job and explained the issue, quite clearly. Thank you
Customer in Buckinghamshire Posted on 16/11/2020 , work completed 13/11/2020
First time user
Customer Service
Quality
Value
I was recommended the company by my sister and they did not disappoint. Clean, tidy, knowledgeable and helpful. Bolier service completed and the shower problem that I had misdiagnosed was found and suitable suggestions forwarded to me to decide on.
Customer in Hertfordshire Posted on 10/10/2024 , work completed 09/10/2024
Poor service - Completed initial work, but impossible to get hold of for follow-up
Customer Service
Quality
Value
Had issues with my radiators. Mark was very helpful initially, advising on what are the options to resolve and proposing course of action over multiple steps. Team completed the initial job, but this did not resolve the issue. Tried to speak to Mark a number of times after this - he was difficult to get hold of, refused provide a quote for the next step and preferred to say this is the cost per hour. Said he would call back but did not multiple times. Overall initial service was good, but not impressed with the follow-up and issue still not resolved
Customer in Buckinghamshire Posted on 13/08/2022 , work completed 28/06/2022
Ask what the charges are before the visit
Customer Service
Quality
Value
Customer service and attitude of some of the plumbers a little unfriendly But the work done was good … Until I had a problem weeks later in the same room in a different place Was charged over £100 for the leak to be looked at And the problem was not fixed I was told I was abusive when I questioned the price … And my professionalism questioned … Quick to respond and work ok But not great if you want to complain
Customer in Hertfordshire Posted on 05/07/2024 , work completed 01/07/2024
The trader replied (on 08/07/2024)
Thank you for your custom and feed back and we are glad you were satisfied with the work completed.
Questionable service
Customer Service
Quality
Value
Had the boiler serviced by Heat tech in September. £120 is at the expensive end for this but figured was best to pay up for a quality service to avoid unwanted expensive failures during the winter. Boiler (combi) had been working fine before the service, but almost straight away post service we started to have instances of needing to re-pressurise the system. This happened a few times so eventually called Heat Tech back in a month later to investigate, where they found a fault with the expansion vessel, despite having signed this off as working fine at the service the previous month. £265 bill to find the fault, order the part and return to replace it. Spoke on the phone, Heat Tech not interested in excepting any liability or goodwill gesture for the sequence of events or questions around the service quality. Will not be using them again.
Customer in Buckinghamshire Posted on 04/11/2023 , work completed 25/10/2023
The trader replied (on 08/11/2023)
We are very sorry that you felt our service was not up to scratch. Expansion vessels are particularly prone to failing after a few years and this can happen at any time, even shortly after a service. At the time of the service the vessel air pressure was low, which is not unusual (and one of the reasons why regular servicing is important). It was topped up with air in the usual way. If the internal bladder, which is impossible to see, had been weak, it may have been the final straw which caused it to split a few days later. We did try to re-inflate it when you called us back but it had clearly failed, so unfortunately it to be replaced. Sorry but these things do happen sometimes.