Professional service yet again
Mark and George came out to look at our (old non standard) boiler which had locked out. Cleaned out clogged internal gauze filter in flow pipe and checked other functions; heating now working properly. Punctual, professional and efficient as always with clear explanations and recommendations.
Tree Tops
Posted on 23/10/2018
, work completed 23/10/2018
Recommended
Another satisfied customer
Clean and efficient job well done. The problem was a mysterious leak which will need on going monitoring. Mark identified the possible cause and we will see what happens. He fitted in two visits around his busy schedule and repaired toilet cistern whilst he was here. I would definitely recommend him for all plumbing and heating work.
Hoffmeister
Posted on 28/11/2018
, work completed 28/11/2018
Recommended
Very satisfied
Mark returned my call promptly following my initial enquiry. His team arrived on time and were polite and professional at all times. They serviced our unvented hot water cylinder. They also replaced a zone valve actuation head as our central heating wasn’t turning off. This was the first time I had contacted Mark and shall do so again in the future
Customer in Buckinghamshire
Posted on 16/12/2018
, work completed 12/12/2018
Recommended
Hot water tank repair
A leaking hot water storage tank left us without any hot water on the last weekend before Christmas. After calling Mark (whom has done work for us before) on a Saturday afternoon he was with us early evening same day and sorted the problem quickly. With a new valve fitted we were up and running again. I wouldn’t hesitate to recommend Mark - hugely knowledgeable and gets the job done without fuss.
Customer in Hertfordshire
Posted on 01/01/2019
, work completed 23/12/2018
Recommended
Great service
It was a Friday and Mark couldn’t get to me during the day (already had jobs booked in). He called me back and talked me through (very patiently) what i needed to do to get the heating going again. We have used him before also and were very satisfied with the quality of his work. Knowledgeable, trustworthy and honest. Recommended
Customer in Buckinghamshire
Posted on 15/03/2019
, work completed 08/03/2019
Recommended
Heat Tech to the rescue
We were delighted with Mark's quick response to our needing the magnaclean serviced. He also told us what to watch for in the pressure of the boiler and made us feel much more confidant about the whole system. We would certainly ask him to do our service next time.
Customer in Greater London
Posted on 05/03/2019
, work completed 27/02/2019
Recommended
Very Good Work
After booking the service of the boiler we were telephoned in advance of the plumber's arrival and the work was done very well. Very helpful answering questions we had and all went smoothly.
Customer in Buckinghamshire
Posted on 25/08/2019
, work completed 15/08/2019
Recommended
Replacement radiator
Heat Tech quoted for a new central heating radiator and delivered the requested one a couple of days before the installation. I did not like to size and style of it. Mark Ockenden collected it without quibbling and fitted a much better one on the scheduled date. The work was neat and furthermore his invoice was less than his quotation to account for the alternative radiator. He has done several other heating & plumbing jobs for me in a proper, professional way. I recommend Heat Tech.
Andrew - Rickmansworth
Posted on 12/08/2020
, work completed 10/08/2020
Recommended
Excellent reliable service
I have used HeatTech for several years now and they always arrive as agreed, perform an excellent and efficient job and clear up properly when they have finished. The most recent work was to fit Thermostats to 7 Radiators. Sapphire and her excellent Team arrived on time, used freezing equipment to avoid draining the system and risk of airlocks, fitted the Thermostats, checked the system and cleaned up thoroughly before leaving. I have no hesitation in recommending this Company for any Heating and Plumbing work large or small. In an Industry with "Cowboys" it is reassuring to find a trader of this quality.
Customer in Hertfordshire
Posted on 18/07/2020
, work completed 07/07/2020
Recommended
Repair to Noisy Hot Water Tank
When continuous rumbling sounds came from our hot water tank we asked Heat Tech to investigate. A convenient date was arranged followed by an email confirming the date & time they would arrive. After the problem was identified we were told that a replacement hot water zone valve was needed as well as a new circulation pump head. These parts had to be ordered and after a few days we were contacted and Heat Tech came to complete the repair. At all times the staff were polite and kept us informed of the work and how long it would take. We can highly recommend Heat Tech for their efficient and professional service.
Customer in Buckinghamshire
Posted on 23/09/2020
, work completed 09/09/2020
Recommended
Underfloor heating fixed
I'd used HeatTech before (after finding them on TrustedTrader) after they managed to fix two faulty valves then had meant we had no heating in the house so was fairly confident they could address the issue that the underfloor heating has stopped working. After a quick call with Mark we had figured out what the problem was (another faulty valve) he came around and replaced the value. Two of his team came round a couple of days later to make good. Hopefully this valve will last a while but can't fault HeatTech's work. They arrived when they said they would, identified the issue and fixed it and made good. Would use again
Customer in Hertfordshire
Posted on 21/03/2021
, work completed 19/03/2021
Recommended
Boiler not working no hot water
Extremely happy and very impressed with Heat Tech Services. We rang this company on a Sunday afternoon and Mark from Heat Tech arrived the next day, early Monday morning. Mark was professional & very knowledgeable. Our problem with our boiler was resolved and have also used heat tech services to service our boilers. This was completed by Marks team who were once again professional, efficient & friendly. Excellent workmanship would highly recommend.
Customer in Buckinghamshire
Posted on 18/01/2021
, work completed 10/01/2021
Recommended
Terrific Experienced Advice
I had an issue with my boiler/heating system that my UW engineer could fix and he advised an expensive power flush. 5 minutes on the phone to Heat Tech Service and they had the issue pin pointed to a pump. They gave me great confidence if I cant resolve this through my insurance I will willingly use them.
Customer in Buckinghamshire
Posted on 18/02/2021
(Reviewer did not use service)
Recommended
Identification and stopping of leak
We had a leak somewhere under the kitchen floor but did not know what it was. We were unable to turn the water off. Mark arrived when he said he would and found the problem. We were delighted that he managed to fix the leak without taking up the floor despite the fact that this meant he had to work in a small and uncomfortable space. He cleaned up thoroughly, including taking out some broken concrete rubble left by a previous contractor. Clearly, we are very pleased!
Customer in Hertfordshire
Posted on 22/02/2021
, work completed 19/02/2021
Recommended
Excellent service
Excellent Service from HeatTech. Solved a number of problems for us recently to our great satisfaction. Would highly recommend.
Jennifer in Hertfordshire
Posted on 02/09/2021
, work completed 26/08/2021
Recommended
Excellent service
Many thanks to Mark for his extremely prompt and efficient service. Following a boiler breakdown we were visited by 0900 and the fault (a broken fan) quickly identified. A replacement part was speedily obtained and by 1100 hrs the boiler was back in operation. I would heartily recommend Heat Tech!
Customer in Hertfordshire
Posted on 29/11/2021
, work completed 23/11/2021
Recommended
Install 2 new thermostats and review operation of heating system
This job was a bit of a nightmare for Mark as the original extensive wiring was shambolic and had to be replaced . In addition one of the new thermostats proved to be faulty and an existing valve had seized. Nevertheless Mark soldiered on and finished the job to his usual high standard.
Customer in Hertfordshire
Posted on 02/06/2019
, work completed 30/05/2019
Recommended
Very efficient and knowledgeable
Mark was able to help me with the leaking boiler that heats my pool and made several useful suggestions to improve efficiency in the future. Replied to my voicemail promptly and phoned to let me know he would be ahead of time. He came recommended and I will happily recommend him now myself
Karen Bullimore
Posted on 12/09/2019
, work completed 19/09/2010
Recommended
Excellent Work.
As ever prompt and efficient work by Heat Tech Services for my annual central heating boiler service. Arrived earlier than the appointment time on the agreed date, which is so positive and left everything neat and tidy. Good value for money. Local company. I have used Heat Tech Services since 2006.
Customer in Hertfordshire
Posted on 04/11/2019
, work completed 31/10/2019
Recommended
Boiler service
Excellent workmanship. Found and rectified a fault of which we were unaware. Service and replacement part at very reasonable price. Would highly recommend
Customer in Hertfordshire
Posted on 11/10/2019
, work completed 08/10/2019
Recommended
Usual 1st Class Service Standard
I have been using Heat-Tech for installation and servicing of my central heating boiler since 2013. Also general plumbing. Just had another annual comprehensive boiler service carried out in the usual efficient way. What I like about Heat-Tech is that if I want clarification or help on any c/h or plumbing matter during the year I just have to phone Mark. He is either instantly available with advice or phones me back very promptly.
Customer in Hertfordshire
Posted on 10/06/2020
, work completed 01/06/2020
Recommended
Modernising a central heating system
We had a boiler and hot water cylinder replacement, eight radiators replaced and various other central heating bits and bobs sorted out. All this work was completed in four days by Mark and his excellent HeatTech team. I have had work done by Mark’s company before, so I was confident that this job would be done professionally to the highest standard, and so it was. Mark Ockendon’s encyclopaedic knowledge of central heating systems and problem solving came in very useful, in diagnosing and explaining the existing faults that became evident during this installation. I highly recommend HeatTech heating engineers. Well worth the money.
Customer in Buckinghamshire
Posted on 18/06/2020
, work completed 04/06/2020
Recommended
Boiler service and repair
Heat Tech have visited my home twice. On 9th December they serviced my Combi boiler. A problem was identified, which was explained to me. Heat tech ordered a new part for the boiler and contacted me as soon as they had received it. They returned on 14th to fit the new part. Their engineers were punctual, efficient and courteous. They were clean workers and left no mess. I can highly recommend this company. Both the engineers on site and office management and administration was faultless.
Customer in Hertfordshire
Posted on 29/12/2020
, work completed 14/12/2020
Recommended
Wish everyone was as good as Heat Tech!
We've had a number of tradesmen, builders, etc. doing various bits on our house over the past few years, and more often than not we've been let down. Not so with Heat Tech! They came to do the job quickly and went above and beyond to make sure it was done properly. I wish everyone cared as much about delivering great service as Heat Tech does!
Customer in Hertfordshire
Posted on 31/07/2021
, work completed 27/07/2021
Recommended
Prompt and Efficient
I had not used Mark's Company for a few years, being away. His team arrived promptly as arranged., and carried out the work quickly and efficiently. Communications were timely and to the point. As before, I was totally pleased and satisfied with the experience.
Customer in Hertfordshire
Posted on 07/08/2021
, work completed 06/08/2021
Recommended