Boiler up and running again very quickly
Our boiler broke down on one of the coldest days of the year and Mark was round within a hour of calling him. He sourced the part quickly and had us up and running again very quickly. We were very happy.
VYLSDW8
Posted on 10/03/2018
, work completed 10/03/2018
Recommended
Heating
Heat Tech Services Limited is a very efficient and clean service. Fair price too. I would not hesitate to recommend this company to friends and family. Steve
Steve B
Posted on 13/05/2018
, work completed 13/05/2018
Recommended
Great work.
I have used Heat Tech over the past 3 years to repair a boiler then annually service the boiler and prepare gas safety certificates together with installation of a new radiator. He is reliable, professional and courteous and I would recommend his company.
Which? Trusted Traders Consumer
Posted on 06/09/2018
, work completed 06/09/2018
Recommended
Straightforward, responsive professional service
Excellent service from HeatTech. They were very helpful with my problem over the phone, got in touch when I had asked them to, quickly arranged a visit to sort the problem out, and worked quickly, efficiently and tidily to carry out the work. No hanging around, had the relevant parts to hand, and charged a reasonable price
Christian, Hertfordshire
Posted on 22/07/2019
, work completed 15/07/2019
Recommended
Professional, swift help and really excellent work
Heating system was losing pressure in 2-3 hours, and Mark tried to seal the leak, which was believed to be in the concrete screed below wooden tiled flooring. This, in spite of 2 attempts, did not work, so we asked for the cheapest alternative, which was to have new piping to the 4 radiators affected. Because of the time of year we were anticipating it to be done in 4 weeks but, in fact, it was started within a week and completed in under 2 days. Mark was on a short holiday and his staff did the work very swiftly and we felt were efficient, tidy and charming. Mark came and checked the work done on his return. Finally, the cost of the work was good value for the time involved.
Customer in Buckinghamshire
Posted on 03/02/2020
, work completed 31/01/2020
Recommended
A First-Rate Service
I had a combi boiler installed by Heat Tech Chorleywood, replacing an older boiler and water tank. An excellent experience from first to last. A very thorough survey, followed by a clear and professional quotation from Mark; responsive and intelligent customer relations; and a team of installers (Sapphire and Edin) who absolutely knew what they were doing, took an obvious pride in the quality of their work, didn't cut any corners, worked their socks off, and did a superb job. On the basis of this experience, Heat Tech Chorleywood gets my enthusiastic recommendation.
Customer in Hertfordshire
Posted on 23/11/2020
, work completed 19/11/2020
Recommended
Professional Local Service
I have used Heat Tech since 2006. As always a professional and friendly service, always on time and do first time what was asked for. Excellent value for money.
Customer in Hertfordshire
Posted on 29/11/2020
, work completed 26/11/2020
Recommended
Great service
Boiler broke down, no heating or hot water. Heat Tech reviewed the problem within 48 hours and diagnosed the issue which was fully explained. They then proceeded to book us into the earliest slot a week later when the problem was resolved. They were highly professional, efficient and good value for money. We would definitely recommend Heat Tech and will be booking them for our annual service.
Customer in Hertfordshire
Posted on 29/11/2020
, work completed 24/11/2020
Recommended
prompt and efficient
Thanks Mark, and to the delightful Sapphire who completed the work. This was only a small job but done to the usual high standard I always enjoy with Mark Ockenden's team.
Customer in Hertfordshire
Posted on 14/09/2020
, work completed 10/09/2020
Recommended
Quick and effective response
Had a pipe leak in my downstairs ceiling crawl space. Heat Tech responded to my request the next day, located the leak and repaired it. From the time I contacted them (voicemail) to when it was repaired was ~24 hours. They were very reasonably priced and friendly and I would have no concerns recommending them.
Customer in
Posted on 13/12/2020
, work completed 10/12/2020
Recommended
Pipe and valve replacement
An excellent service for Heat Tech. Mark was very helpful with arranging everything and Neil did the work without any fuss or disturbance. Very happy.
Customer in Hertfordshire
Posted on 08/02/2021
, work completed 05/02/2021
Recommended
Quality work, a pleasure to deal with
Mark was recommended to me in 2019 and since then he has carried out a variety of jobs for me, including boiler service and repair, replacement shower and leaking taps. Mark has a very competent team who are easy to deal with and get on with the job - really good value for money.
Customer in Hertfordshire
Posted on 08/02/2021
, work completed 05/02/2021
Recommended
Fast response
On Thursday we had the power off all day for our electrician to update our control panel. It was the coldest day of the year so we couldn't wait to switch the boiler back on when the work was complete. Unfortunately, the boiler failed to function. Mark responded to our call that evening but couldn't identify the problem over the phone. At 9.00 the next morning his team arrived and got the boiler working again. They were polite and efficient and adhered to the Covid guidelines. We have a warm house again, for which we are extremely grateful.
Raymond in Buckinghamshire
Posted on 14/02/2021
, work completed 12/02/2021
Recommended
Great Job
My mother had a problem with her heating/water, lives on her own and is elderly. I was told that heat tech was very good and reliable. I phoned Mark and he sorted the problem within two days, as soon as he could. My mother was delighted and his work was excellent and he was polite and tidy. The problem was fixed within 2 hours. We would recommend without doubt.
Customer in Hertfordshire
Posted on 28/12/2020
(Reviewer did not use service)
Recommended
Mark fitted in the new boiler installation at short notice in cold weather
We were delighted with the speed and quality of the work, removing hot water cylinder and associated plumbing, fitting new thermostatic valves on all my radiators fitting the new boiler and commissioning the system.
Brian in Hertfordshire
Posted on 20/04/2021
, work completed 09/04/2021
Recommended
Boiler Service
Used Heat Tech for the first time for a boiler service and will certainly use them again. Booking was quick, price was as expected, and the booking of the appointment and the visit by Heat Tech engineers was fantastic. This is the best service our boiler has had in 5 years! (Previously British Gas)
Customer in Hertfordshire
Posted on 25/06/2021
, work completed 17/06/2021
Recommended
Job done
I called Mark Ockenden of Heat Tech Services on the morning of June 1st about a leak from a pipe in the kitchen. He arrived with colleague about two hours later, & solved the problem by repairing the pipe quickly & efficiently. I was very pleased to have the job completed so quickly.
Customer in Hertfordshire
Posted on 07/06/2021
, work completed 01/06/2021
Recommended
An efficient service
The inspection, testing and maintenance was conducted very professionally and under Covid rules well handled.
Stephen in Greater London
Posted on 02/04/2021
, work completed 16/03/2021
Recommended
Helpful, fast and efficient
I remain grateful to Mark for somehow squeezing me into his busy schedule at short notice when our gas boiler broke down last week. But equally appreciative of the highly efficient, thoroughly professional service received. Would definitely recommend.
Customer in Hertfordshire
Posted on 29/10/2021
, work completed 22/10/2021
Recommended
Excellent boiler service and gas safety check
The required work was carried out with thorough and knowledgeable efficiency, with a considerate and friendly approach and at a very reasonable price. Highly recommended!
Customer in Hertfordshire
Posted on 08/11/2021
, work completed 03/11/2021
Recommended
Exemplary Boiler Fitting
We engaged Heat Tech Services to replace our old boiler with a new one. The service provided was exemplary in all respects. In fact, the new boiler was delivered to us on the previous evening, ensuring an early start on the Thursday. Sapphire arrived promptly and her work - with the able assistance of Seb - was first class in all regards. She quickly found solutions to a couple of minor problems and completed the fitting speedily, neatly and efficiently, and left the work area spotless. Moreover, she explained the working of the boiler clearly and patiently and was unfailingly pleasant and polite. I will have no hesitation in engaging this company for future work.
Bill in Hertfordshire
Posted on 08/09/2021
, work completed 02/09/2021
Recommended
Boiler service
This is the first time I have used this company for my annual boiler service. Sapphire was extremely efficient and carefully explained the work carried out during the service. I was impressed by her attitude.
Customer in Hertfordshire
Posted on 03/10/2021
, work completed 30/09/2021
Recommended
Friendly and efficient for a good price
We contacted Marc at Heat tech to a boiler service at my mothers house through personal recommendation (my mother’s neighbour). Marc was very accommodating in setting up the appointment and the fact that my mother is not comfortable with people in her home. Sapphire, the technician, turned up on time and set to work immediately on servicing the boiler. We hardly noticed she was there and upon completion she explained what she had done and how we should pay. This worked extremely well for us, the boiler is now safe for the winter and my 94 year old mother remained totally unstressed by this process.
Richard in East Sussex
Posted on 04/10/2021
, work completed 30/09/2021
Recommended
Impressive service
I used Mark for the first time for a boiler service. He was on time, carried out a thorough service and worked in a clean and tidy fashion. Mark also carried out a separate repair to a radiator. Overall I was very happy with the high quality of work and service.
Customer in Hertfordshire
Posted on 11/10/2021
, work completed 05/10/2021
Recommended
Excellent work
The first time used Mark and his team, hugely impressed with the knowledge, attention to detail, and prompt reliable service. Arrived exactly when arranged and efficiently diagnosed and fixed problem. Brilliant.
Neil
Posted on 22/07/2021
, work completed 20/07/2021
Recommended