Endorsed by Which?

Heat Tech Services Limited

4.9

392 Reviews

Opening Hours
Today - 08:00–18:00
  • Monday 08:00–18:00
  • Tuesday 08:00–18:00
  • Wednesday 08:00–18:00
  • Thursday 08:00–18:00
  • Friday 08:00–18:00
  • Saturday - Closed
  • Sunday - Closed

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

We are a Gas Safe™ Registered company based in Chorleywood Hertfordshire providing domestic heating and plumbing services to clients throughout Chorleywood, Rickmansworth, Amersham, the Chalfont’s and surrounding local areas in Herts, Middlesex and Bucks.
Established in 2003 we have built up a reputation for providing a
first class service at a reasonable price to our many local customers.
Our services include:
Boiler servicing, fault finding and repairs.
Boiler replacements and heating system upgrades.
Complete new heating systems.
Hot water cylinder replacements.
Hot water upgrades, including mains pressure hot water systems.
Radiator additions, replacements and/or valve replacements.
Heating system Power Flushing for improved performance and reduced running costs.
Heating/hot water control system fault finding, repairs and upgrades.
Shower pump installations and replacements.
Installation of heating system filter's for protection of boiler and pump.
Landlords gas safety checks.

What we do

  • Plumbers

  • Heating contractors

    • Central heating systems (installation and servicing)
  • Boiler, central heating and gas engineers

    • Gas emergencies
    • Radiators and central heating
    • Boiler repair
    • Boiler servicing
    • Boiler installation
    • Gas safety testing and inspection
    • Immersion Heaters
    • Power flushing
  • Kitchen fitters

    • Kitchen installation
  • Bathroom fitters

    • Bathroom Installation
  • Renewable energy

    • Air source heat pumps

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
392 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler up and running again very quickly
Customer Service
Quality
Value
Our boiler broke down on one of the coldest days of the year and Mark was round within a hour of calling him. He sourced the part quickly and had us up and running again very quickly. We were very happy.
VYLSDW8 Posted on 10/03/2018 , work completed 10/03/2018
Heating
Customer Service
Quality
Value
Heat Tech Services Limited is a very efficient and clean service. Fair price too. I would not hesitate to recommend this company to friends and family. Steve
Steve B Posted on 13/05/2018 , work completed 13/05/2018
Great work.
Customer Service
Quality
Value
I have used Heat Tech over the past 3 years to repair a boiler then annually service the boiler and prepare gas safety certificates together with installation of a new radiator. He is reliable, professional and courteous and I would recommend his company.
Which? Trusted Traders Consumer Posted on 06/09/2018 , work completed 06/09/2018
Straightforward, responsive professional service
Customer Service
Quality
Value
Excellent service from HeatTech. They were very helpful with my problem over the phone, got in touch when I had asked them to, quickly arranged a visit to sort the problem out, and worked quickly, efficiently and tidily to carry out the work. No hanging around, had the relevant parts to hand, and charged a reasonable price
Christian, Hertfordshire Posted on 22/07/2019 , work completed 15/07/2019
Professional, swift help and really excellent work
Customer Service
Quality
Value
Heating system was losing pressure in 2-3 hours, and Mark tried to seal the leak, which was believed to be in the concrete screed below wooden tiled flooring. This, in spite of 2 attempts, did not work, so we asked for the cheapest alternative, which was to have new piping to the 4 radiators affected. Because of the time of year we were anticipating it to be done in 4 weeks but, in fact, it was started within a week and completed in under 2 days. Mark was on a short holiday and his staff did the work very swiftly and we felt were efficient, tidy and charming. Mark came and checked the work done on his return. Finally, the cost of the work was good value for the time involved.
Customer in Buckinghamshire Posted on 03/02/2020 , work completed 31/01/2020
A First-Rate Service
Customer Service
Quality
Value
I had a combi boiler installed by Heat Tech Chorleywood, replacing an older boiler and water tank. An excellent experience from first to last. A very thorough survey, followed by a clear and professional quotation from Mark; responsive and intelligent customer relations; and a team of installers (Sapphire and Edin) who absolutely knew what they were doing, took an obvious pride in the quality of their work, didn't cut any corners, worked their socks off, and did a superb job. On the basis of this experience, Heat Tech Chorleywood gets my enthusiastic recommendation.
Customer in Hertfordshire Posted on 23/11/2020 , work completed 19/11/2020
Professional Local Service
Customer Service
Quality
Value
I have used Heat Tech since 2006. As always a professional and friendly service, always on time and do first time what was asked for. Excellent value for money.
Customer in Hertfordshire Posted on 29/11/2020 , work completed 26/11/2020
Great service
Customer Service
Quality
Value
Boiler broke down, no heating or hot water. Heat Tech reviewed the problem within 48 hours and diagnosed the issue which was fully explained. They then proceeded to book us into the earliest slot a week later when the problem was resolved. They were highly professional, efficient and good value for money. We would definitely recommend Heat Tech and will be booking them for our annual service.
Customer in Hertfordshire Posted on 29/11/2020 , work completed 24/11/2020
prompt and efficient
Customer Service
Quality
Value
Thanks Mark, and to the delightful Sapphire who completed the work. This was only a small job but done to the usual high standard I always enjoy with Mark Ockenden's team.
Customer in Hertfordshire Posted on 14/09/2020 , work completed 10/09/2020
Quick and effective response
Customer Service
Quality
Value
Had a pipe leak in my downstairs ceiling crawl space. Heat Tech responded to my request the next day, located the leak and repaired it. From the time I contacted them (voicemail) to when it was repaired was ~24 hours. They were very reasonably priced and friendly and I would have no concerns recommending them.
Customer in Posted on 13/12/2020 , work completed 10/12/2020
Pipe and valve replacement
Customer Service
Quality
Value
An excellent service for Heat Tech. Mark was very helpful with arranging everything and Neil did the work without any fuss or disturbance. Very happy.
Customer in Hertfordshire Posted on 08/02/2021 , work completed 05/02/2021
Quality work, a pleasure to deal with
Customer Service
Quality
Value
Mark was recommended to me in 2019 and since then he has carried out a variety of jobs for me, including boiler service and repair, replacement shower and leaking taps. Mark has a very competent team who are easy to deal with and get on with the job - really good value for money.
Customer in Hertfordshire Posted on 08/02/2021 , work completed 05/02/2021
Fast response
Customer Service
Quality
Value
On Thursday we had the power off all day for our electrician to update our control panel. It was the coldest day of the year so we couldn't wait to switch the boiler back on when the work was complete. Unfortunately, the boiler failed to function. Mark responded to our call that evening but couldn't identify the problem over the phone. At 9.00 the next morning his team arrived and got the boiler working again. They were polite and efficient and adhered to the Covid guidelines. We have a warm house again, for which we are extremely grateful.
Raymond in Buckinghamshire Posted on 14/02/2021 , work completed 12/02/2021
Great Job
My mother had a problem with her heating/water, lives on her own and is elderly. I was told that heat tech was very good and reliable. I phoned Mark and he sorted the problem within two days, as soon as he could. My mother was delighted and his work was excellent and he was polite and tidy. The problem was fixed within 2 hours. We would recommend without doubt.
Customer in Hertfordshire Posted on 28/12/2020 (Reviewer did not use service)
Mark fitted in the new boiler installation at short notice in cold weather
Customer Service
Quality
Value
We were delighted with the speed and quality of the work, removing hot water cylinder and associated plumbing, fitting new thermostatic valves on all my radiators fitting the new boiler and commissioning the system.
Brian in Hertfordshire Posted on 20/04/2021 , work completed 09/04/2021
Boiler Service
Customer Service
Quality
Value
Used Heat Tech for the first time for a boiler service and will certainly use them again. Booking was quick, price was as expected, and the booking of the appointment and the visit by Heat Tech engineers was fantastic. This is the best service our boiler has had in 5 years! (Previously British Gas)
Customer in Hertfordshire Posted on 25/06/2021 , work completed 17/06/2021
Job done
Customer Service
Quality
Value
I called Mark Ockenden of Heat Tech Services on the morning of June 1st about a leak from a pipe in the kitchen. He arrived with colleague about two hours later, & solved the problem by repairing the pipe quickly & efficiently. I was very pleased to have the job completed so quickly.
Customer in Hertfordshire Posted on 07/06/2021 , work completed 01/06/2021
An efficient service
Customer Service
Quality
Value
The inspection, testing and maintenance was conducted very professionally and under Covid rules well handled.
Stephen in Greater London Posted on 02/04/2021 , work completed 16/03/2021
Helpful, fast and efficient
Customer Service
Quality
Value
I remain grateful to Mark for somehow squeezing me into his busy schedule at short notice when our gas boiler broke down last week. But equally appreciative of the highly efficient, thoroughly professional service received. Would definitely recommend.
Customer in Hertfordshire Posted on 29/10/2021 , work completed 22/10/2021
The trader replied (on 22/02/2022)
Thank you for your review. We always try to attend to emergency call outs as soon as we possibly can. Warm regards Heat Tech
Excellent boiler service and gas safety check
Customer Service
Quality
Value
The required work was carried out with thorough and knowledgeable efficiency, with a considerate and friendly approach and at a very reasonable price. Highly recommended!
Customer in Hertfordshire Posted on 08/11/2021 , work completed 03/11/2021
The trader replied (on 22/02/2022)
Thank you for your great review. We are happy to hear that you were pleased with the way we work and hope we can be of service to you again in the future. Warm regards Heat Tech
Exemplary Boiler Fitting
Customer Service
Quality
Value
We engaged Heat Tech Services to replace our old boiler with a new one. The service provided was exemplary in all respects. In fact, the new boiler was delivered to us on the previous evening, ensuring an early start on the Thursday. Sapphire arrived promptly and her work - with the able assistance of Seb - was first class in all regards. She quickly found solutions to a couple of minor problems and completed the fitting speedily, neatly and efficiently, and left the work area spotless. Moreover, she explained the working of the boiler clearly and patiently and was unfailingly pleasant and polite. I will have no hesitation in engaging this company for future work.
Bill in Hertfordshire Posted on 08/09/2021 , work completed 02/09/2021
Boiler service
Customer Service
Quality
Value
This is the first time I have used this company for my annual boiler service. Sapphire was extremely efficient and carefully explained the work carried out during the service. I was impressed by her attitude.
Customer in Hertfordshire Posted on 03/10/2021 , work completed 30/09/2021
Friendly and efficient for a good price
Customer Service
Quality
Value
We contacted Marc at Heat tech to a boiler service at my mothers house through personal recommendation (my mother’s neighbour). Marc was very accommodating in setting up the appointment and the fact that my mother is not comfortable with people in her home. Sapphire, the technician, turned up on time and set to work immediately on servicing the boiler. We hardly noticed she was there and upon completion she explained what she had done and how we should pay. This worked extremely well for us, the boiler is now safe for the winter and my 94 year old mother remained totally unstressed by this process.
Richard in East Sussex Posted on 04/10/2021 , work completed 30/09/2021
The trader replied (on 22/02/2022)
Dear Richard. Thank you for leaving us such a lovely review. We are a family run company and we pride ourselves on our friendly but professional approach. We were really pleased to hear that your elderly mother felt comfortable with our engineer being on site; we will pass your comments on to Sapphire. Warm regards Heat Tech
Impressive service
Customer Service
Quality
Value
I used Mark for the first time for a boiler service. He was on time, carried out a thorough service and worked in a clean and tidy fashion. Mark also carried out a separate repair to a radiator. Overall I was very happy with the high quality of work and service.
Customer in Hertfordshire Posted on 11/10/2021 , work completed 05/10/2021
The trader replied (on 22/02/2022)
Thank you for your review. We were pleased to hear that you were happy with the quality of our work and hope we can be of service to you again. Warm regards Heat Tech
Excellent work
Customer Service
Quality
Value
The first time used Mark and his team, hugely impressed with the knowledge, attention to detail, and prompt reliable service. Arrived exactly when arranged and efficiently diagnosed and fixed problem. Brilliant.
Neil Posted on 22/07/2021 , work completed 20/07/2021