EXCELLENT WORK
Mark has been working for us for some years now, always boiler services and installation of two boilers at our different addresses in the past year. Not just boilers but complete refurbishment of bathroom, utility room, wet room and all kitchen work. I have no hesitation in joining the other testimonials for Mark in stating that his work could not be better, often offering better advice and solutions to any problems that might arise. Frederick
frederick
Posted on 21/08/2015
, work completed 21/08/2015
Recommended
radiator service
James and Louie provided a good, friendly, clean and tidy service. Radiator back in full use.
local resident
Posted on 18/08/2015
, work completed 18/08/2015
Recommended
Saved from a flood
I have used this company several times. Always good efficient service.
Happy Customer
Posted on 07/08/2015
, work completed 07/08/2015
Recommended
First-class service
James and George had the dubious pleasure of fitting a new toilet pan and bath mixer tap to ancient plumbing (lead pipes) as well as removing some redundant pipework and replacing the monoblock tap in the kitchen. They were polite, friendly, did a great job and were scrupulous in cleaning up and disposing of waste. I'll certainly be using Heat-Tech again when I next need any plumbing or heating work.
GrahamG
Posted on 01/08/2015
, work completed 01/08/2015
Recommended
Consistently good service
We have used Mark and his team for some years and will continue to do so. He and James are highly professional, knowledgeable and personable. Highly recommended.
Ajjntj
Posted on 27/07/2015
, work completed 27/07/2015
Recommended
Great Service
Very professional - cannot fault. Will definitely use again.
Site User
Posted on 12/07/2015
, work completed 12/07/2015
Recommended
We will not hesitate to use him again
Have used Mark more than once recently had our new boiler installed and configured our hot water system. We have found mark to be knowledgeable, competent, reliable and business like in all our dealings. We have every confidence in his workmanship. We will not hesitate to use him again.
Margaret, Hertfordshire
Posted on 01/07/2015
, work completed 01/07/2015
Recommended
Central heating, hot water and general plumbing.
I have been entirely satisfied with everything that Mark Ockendon and his team have done for me.
2011-07-13 12:16:03.147
Posted on 20/06/2015
, work completed 20/06/2015
Recommended
Excellent service from Heat Tech
Very professional service from Heat Tech engineers, the boiler needed a service and I also had a new thermostat installed. James talked me through everything he found and patiently showed me how to set the new thermostat. Mark returned a few days later with some additional parts which needed to be replaced. All work was carried out well and I am very pleased with the service received. I will definitely be using Heat Tech again.
CMR403231391
Posted on 30/05/2015
, work completed 30/05/2015
Recommended
Heat Tech
Have used Mark and his team for three years and we are very happy to have found him, a professional and reliable service second to none.
Neil33
Posted on 18/05/2015
, work completed 18/05/2015
Recommended
Plumbing repair
Heat Tech has been servicing our boiler for more than 6 years as well as carrying out small plumbing repairs in the house and we've been very happy with the service and wouldn't consider using anyone else. Mark returns phone calls and answers email promptly and in an emergency, I'm always confident his team will do their best to sort out the problem. The guys won't bamboozle you with jargon either! A quality service that I highly recommend if you want a job done by a professional.
Justpeachyc
Posted on 30/04/2015
, work completed 30/04/2015
Recommended
First Class - Heat Tech
Heat Tech carried out a thorough service to our boiler, having seen inside it had obviously not been carried properly for many years. Marks engineers arrived on time as promised and spent a long time stripping the boiler down and cleaning all the major elements. They respected the location of the boiler which in the en-suite bathroom off our bedroom and left everything clean and tidy. Very happy with Heat Tech and will defiantly call them in next year. First class,
Richard Rickmansworth
Posted on 19/01/2015
, work completed 19/01/2015
Recommended
Excellent work
Just before Christmas a valve next to our boiler sprang a leak and a black liquid was oozing out. We had to turn the heating off. Heat Tech was recommended and as soon as I rang Mark Ockenden he asked for details of the problem, including size of the pipe and how much access there was near the valve. He asked me to send him a photo of the valve via Whatsapp, which I did. This info allowed him to bring the correct replacement and equipment and the work was done very efficiently by freezing the pipe above and below the valve before replacing it, thus avoiding having to drain down the whole system. Impressive! Mark and his assistant arrived at the agreed time and kept me informed when they would return after the pipe was frozen. They were polite and courteous and left everything clean and tidy.
susan.lynch1
Posted on 16/01/2015
, work completed 16/01/2015
Recommended
Service
Straight forward service of modern boiler, the service was carried out by an apprentice, but fully checked at each stage by James who is gas safe. Every confidence in the work, happy to recommend and would use again
Churleswood
Posted on 14/01/2015
, work completed 14/01/2015
Recommended
Heating Problem Resolved Quickly
When part of my heating system failed in December I groaned to myself as finding a good engineer in winter is usually difficult. However, from my previous experience of Heattech, I knew they would help if they could. I rang Mark and he asked me for a few details and James came round the next day to fix the problem for a very reasonable price. It's helpful that they take the trouble to ensure they have the right parts with them as best they can as fixing it in one visit saves a lot of inconvenience. Highly recommended
2009-10-02 17:25:09.227
Posted on 17/12/2014
, work completed 17/12/2014
Recommended
Boiler Service & to fix lukewarm Radiator
With Christmas round the corner t occurred to me that it was time for the central heating to pack up: it was last attended to by Mark 2 years ago, so to last this long with no problems he must have done a good job then ! Anyway, I 'phoned him and asked if he could manage an early appointment as I needed it doing before Christmas but, moreso, family illness was complicating things, so the earlier the better. As ever he pulled out all the stops and was here with his young assistant at the appointed time within a few days ! The boiler service went smoothly and efficiently and so too did the fixing of the lukewarm en suite radiator and all was tidied up and made good afterwards. In all, a most professional service as ever. I would not want to use anyone else for all things to do with boilers/heating & plumbing. I thoroughly recommend Mark Ockendon & Heat Tech.
mike
Posted on 07/12/2014
, work completed 07/12/2014
Recommended
Reliable and helpful
The Heat tech team have always been helpful, friendly and reliable. Advising over the phone and squeezing in last minute visits so as not to let you down. Highly recommended.
Anjali k
Posted on 25/11/2014
, work completed 25/11/2014
Recommended
Rescued!
A prompt response by Mark & his team to our broken down boiler. James & Louis arrived promptly to efficiently locate & repair an elusive fault. All working again thank you Mark, James and Louis.
Gillian
Posted on 18/11/2014
, work completed 18/11/2014
Recommended
Excellent Plumbing and Central Heating Work
Having used HeatTech on a number of occasions over recent years, I would happily recommend them to anyone I know. I have been very happy with the quality of their workmanship and service. Work undertaken for me has included; boiler services, radiator installation work, general plumbing and repairs. All good value too.
Sean53
Posted on 16/11/2014
, work completed 16/11/2014
Recommended
Knight in shining armour!
Mark was recommended by a friend and literally saved the day! Despite giving him next to no notice, he carried out the job exactly how and when he said he would. I wouldn't hesitate to recommend him to anyone.
Pinklala130
Posted on 10/11/2014
, work completed 10/11/2014
Recommended
Boiler and Radiator
Mark and James did a sound job with neat workmanship and advised us of potential problems with existing hidden pipework and electrics before starting, so we were able to come up with a Plan B for the works and complete everything on schedule. They have regularly carried out boiler servicing for us over the years and we would have no hesitation in recommending them.
Kipperlugs
Posted on 26/10/2014
, work completed 26/10/2014
Recommended
Tried and trusted
I have used Mark at Heat Tech a few times over the years and he has always been very reliable. I have no hesitation in recommending him. As others have remarked,he might not be the cheapest heating engineer around but he always provides excellent service.
Carole
Posted on 20/10/2014
, work completed 20/10/2014
Recommended
Great service
Met Mark helping our elderly neighbour which he did cheerfully even though no work for him. Serviced our boiler and fitted new thermostat, all done efficiently by Mark and his team and everything checked and left clean - may not be the absolute cheapest firm around but worth it to get the expertise and service.
Julian
Posted on 14/10/2014
, work completed 14/10/2014
Recommended
Boiler Service
Excellent work and would have no hesitation in recommending Heat Tech.
2010-07-01 12:20:34.373
Posted on 07/10/2014
, work completed 07/10/2014
Recommended
I would definately recommend Mark and his team
Mark and James have serviced our boiler for several years between them. They have been polite, tidy and clear about their work. I trust their skills and recommendations.
CHfromCroxley
Posted on 05/10/2014
, work completed 05/10/2014
Recommended