Prompt and Efficient
I had not used Mark's Company for a few years, being away. His team arrived promptly as arranged., and carried out the work quickly and efficiently. Communications were timely and to the point. As before, I was totally pleased and satisfied with the experience.
Customer in Hertfordshire
Posted on 07/08/2021
, work completed 06/08/2021
Recommended
Toilet Blockage
Toilet blocked. Plumber Sapphire came and worked very hard to clear. Would recommend. Did offer to fix toilet back down afterwards.
Ray in Buckinghamshire
Posted on 01/08/2021
, work completed 16/07/2021
Recommended
Wish everyone was as good as Heat Tech!
We've had a number of tradesmen, builders, etc. doing various bits on our house over the past few years, and more often than not we've been let down. Not so with Heat Tech! They came to do the job quickly and went above and beyond to make sure it was done properly. I wish everyone cared as much about delivering great service as Heat Tech does!
Customer in Hertfordshire
Posted on 31/07/2021
, work completed 27/07/2021
Recommended
Excellent work
The first time used Mark and his team, hugely impressed with the knowledge, attention to detail, and prompt reliable service. Arrived exactly when arranged and efficiently diagnosed and fixed problem. Brilliant.
Neil
Posted on 22/07/2021
, work completed 20/07/2021
Recommended
Very professional and thorough
Mark carried out a heating/plumbing survey on a property I am about to purchase. The whole experience was carried out professionally and efficiently and at a reasonable price. I will be asking Mark to carry out the recommended work once I move into the property.
Liz in Hertfordshire
Posted on 21/07/2021
, work completed 13/07/2021
Recommended
Professional boiler service
Kieran from Heat Tech serviced our boiler. He was prompt, polite, tidy and observed Covid guidelines. I appreciated receiving an email reminder that the service was due, along with confirmation of the appointment and email invoice to pay by Direct Debit. This is the second year I have used Heat Tech for my boiler service and expect to use them again the future.
Carol in Buckinghamshire
Posted on 14/07/2021
, work completed 05/07/2021
Recommended
Boiler Service
Used Heat Tech for the first time for a boiler service and will certainly use them again. Booking was quick, price was as expected, and the booking of the appointment and the visit by Heat Tech engineers was fantastic. This is the best service our boiler has had in 5 years! (Previously British Gas)
Customer in Hertfordshire
Posted on 25/06/2021
, work completed 17/06/2021
Recommended
Efficient, professional work.
My pure water tap and undersink water purifier were fitted efficiently and at the time and date agreed. The fitter Neil was polite and I was very pleased with the work he did. I would thoroughly recommend Heat Tech Services.
Customer in Hertfordshire
Posted on 25/06/2021
, work completed 16/06/2021
Recommended
Excellent job
We had an ancient boiler, attached to questionable pipework which had been modified by various plumbers over the years. The boiler was removed, and the space completely cleared of any remaining pipework. New boiler fitted in the same position, and every pipe re-run in a very professional manner. This meant it looked great, and also gave us much more space, as the pipework was positioned more tidily against the walls. Sapphire, our lady plumber worked without a break over two days, until the job was done. All left neat and tidy. So pleased we are awarding Heat Tech the maintenance contract as well.
Customer in Greater London
Posted on 21/06/2021
, work completed 07/04/2021
Recommended
Job done
I called Mark Ockenden of Heat Tech Services on the morning of June 1st about a leak from a pipe in the kitchen. He arrived with colleague about two hours later, & solved the problem by repairing the pipe quickly & efficiently. I was very pleased to have the job completed so quickly.
Customer in Hertfordshire
Posted on 07/06/2021
, work completed 01/06/2021
Recommended
Water heater fault resolved quickly
Mark attended a water heater issue raised by my tenants. He attended when promised, had great communication throughout and resolved the problem on the day. I only researched the company online as now reside in Australia. I would recommend Mark (Heat Tech) to anyone as he is exactly the type of trusted tradesmen you want to deal with, will definitely use them again.
Keith in Harefield
Posted on 19/05/2021
, work completed 12/05/2021
Recommended
Fantastic work by Heat Tech
Mark and the team have replaced radiators for us and fitted a new boiler recently. They have done a fantastic job, arrived when they said they would, done a fantastic job and stuck to the quote. Highly recommended.
John in Hertfordshire
Posted on 09/05/2021
, work completed 06/05/2021
Recommended
Prompt response and problem solved!
Mark responded quickly to my email regarding the central heating. Edin came round, identified the problem and replaced the faulty component. Excellent service throughout and at a reasonable price. Thank you!
Adrian in Buckinghamshire
Posted on 29/04/2021
, work completed 29/04/2021
Recommended
Great service
I contacted Heat Tech Services in the morning in relation to a fault on my boiler, it wasn't producing hot water. Mark got in touch with me about half an hour later and at 2 pm I had an engineer at the door. He diagnosed the fault immediately and fixed it. The engineer even waited some 10 minutes for access while I returned home. Other companies were going to come the following week and, with 2 small kids at home and an elderly grandmother, I desperately needed hot water in the house. Honestly, I couldn't rate this company highly enough. I was so impressed with their service. I used them for the annual boiler service last year and will certainly continue using them in the future. Thank you, Heat Tech!
Laura in Buckinghamshire
Posted on 24/04/2021
, work completed 20/04/2021
Recommended
Mark fitted in the new boiler installation at short notice in cold weather
We were delighted with the speed and quality of the work, removing hot water cylinder and associated plumbing, fitting new thermostatic valves on all my radiators fitting the new boiler and commissioning the system.
Brian in Hertfordshire
Posted on 20/04/2021
, work completed 09/04/2021
Recommended
Goes The Extra Mile
Burst pipe late afternoon on Xmas Eve sorted quickly with no fuss. Subsequent boiler breakdown and replacement handled extremely professionally. Detailed explanations at every stage. Prompt arrival every morning, quiet except for instructions, and Covid protection guidelines adhered to by all workmen (and ladies!). Work completed on time and within budget. A small problem with the new boiler (Manufacturers' fault) was remedied quickly at no extra cost. Will be replacing British Gas insurance policy (as the earliest they could send an engineer was a minimum of 2 weeks!) with annual service by Heat Tech. Cannot recommend highly enough.
Customer in Hertfordshire
Posted on 15/04/2021
, work completed 15/04/2021
Recommended
An efficient service
The inspection, testing and maintenance was conducted very professionally and under Covid rules well handled.
Stephen in Greater London
Posted on 02/04/2021
, work completed 16/03/2021
Recommended
Excellent service
This is the second time I have used Heat Tech. On both occasions I have received excellent service; Sapphire, who serviced my boiler this time, is very professional.
Jeremy in Buckinghamshire
Posted on 02/04/2021
, work completed 31/03/2021
Recommended
Totally reliable
We have been using Heat Tech for several years for all our plumbing issues. I respect them for their reliability as well as their expertise. Thank you Heat Tech.
Customer in Hertfordshire
Posted on 02/04/2021
, work completed 26/03/2021
Recommended
Boiler Service
Completed boiler service and toilet repair. Very professional and reliable service. Would recommend.
Customer in Hertfordshire
Posted on 28/03/2021
, work completed 22/03/2021
Recommended
Underfloor heating fixed
I'd used HeatTech before (after finding them on TrustedTrader) after they managed to fix two faulty valves then had meant we had no heating in the house so was fairly confident they could address the issue that the underfloor heating has stopped working. After a quick call with Mark we had figured out what the problem was (another faulty valve) he came around and replaced the value. Two of his team came round a couple of days later to make good. Hopefully this valve will last a while but can't fault HeatTech's work. They arrived when they said they would, identified the issue and fixed it and made good. Would use again
Customer in Hertfordshire
Posted on 21/03/2021
, work completed 19/03/2021
Recommended
Good service
HeatTech serviced the boiler they fitted three years ago. The engineer arrived on time and carried out the work agreed. He answered a few questions and was pleasant throughout and paid strict attention to COVID safety procedures.
Customer in Hertfordshire
Posted on 20/03/2021
, work completed 16/03/2021
Recommended
HeatTech
Mark and his team have done work for us a few times. Mark is always very responsive and arranges for the work to be done quickly. His team arrive when they say they will, always do a good job and clean up after themselves. Also the pricing for the job is always competitive and reasonable. We will use Heat Tech's services again and I would highly recommend them.
Brian in Hertfordshire
Posted on 20/03/2021
, work completed 17/03/2021
Recommended
Identification and stopping of leak
We had a leak somewhere under the kitchen floor but did not know what it was. We were unable to turn the water off. Mark arrived when he said he would and found the problem. We were delighted that he managed to fix the leak without taking up the floor despite the fact that this meant he had to work in a small and uncomfortable space. He cleaned up thoroughly, including taking out some broken concrete rubble left by a previous contractor. Clearly, we are very pleased!
Customer in Hertfordshire
Posted on 22/02/2021
, work completed 19/02/2021
Recommended
Leaking tap
Our tap had been leaking, vibrating and humming for a while. I called Mark from Heat Tech at a neighbours recommendation and am really impressed with the service we received. The team were over to replace our tap sooner than originally discussed and were knowledgeable and efficient. The team were covid secure, which was reassuring. Very happy with this company and will be using for any future work.
Customer in Hertfordshire
Posted on 19/02/2021
, work completed 17/02/2021
Recommended