Annual gas Boiler service carried out by Mark, Heat Tech Services Ltd
Without reservation, Mark was the most professional tradesman I have encountered. Makes me wonder what the annual service provided by British gas, HomeServe, CORGI Home Plan, for which I've spent a fortune these many years, actually did Uday Hegde
Hegde
Posted on 27/02/2018
, work completed 27/02/2018
Recommended
Very helful if you have problems with boilers and central heating
My central heating stopped working and Mark was able to tell me over the phone how to get it working again until he could he could come and fit a new motor to a motorised valve. Mark has serviced my boiler and heating system for several years now and I have always found him to be very reliable and has always does a very neat job.
Sunderland
Posted on 11/02/2018
, work completed 11/02/2018
Recommended
Professional, courteous and reliable......
We have now used the services of Heat Tech on 4 occasions. They go that extra yard which was certainly reflected in the way they dealt with a pump issue we had. We would recommend Mark and his team without hesitation.... Jane and Malcolm D.
Malcolm
Posted on 29/01/2018
, work completed 29/01/2018
Recommended
New central heating system
We had a new heating system installed with a combi boiler and some replacement radiators. This also involved taking away all the old water tanks and piping. The job took a week and we were delighted with the quality of the work and the team were polite, clean and tidy and a joy to have around. The new system works beautifully and we would recommend Heat Tech unreservedly.
Rickmansworth Library
Posted on 28/01/2018
, work completed 28/01/2018
Recommended
Prompt and Professional
Would certainly use this company again and recommend to others.
Ann, Hertfordshire
Posted on 23/01/2018
, work completed 23/01/2018
Recommended
Honest and professional
We are SO relieved to find a heating engineer that is honest and professional. Just before Christmas, we very nearly fell victim to an unscrupulous plumber who insisted that a new boiler was our only option when ours failed. The hard sell made us very uncomfortable so friends recommended we call Mark. Thank goodness we did! Mark was able to identify the problem immediately - and very kindly took the time to explain how he was going to fix it. Thanks to his knowledge and skill, our boiler is now up and running and there was no question we needed a new one! I'm so grateful for Mark's honesty and have absolutely no hesitation in recommending him.
Julie
Posted on 17/01/2018
, work completed 17/01/2018
Recommended
Great Work and Prompt
Mark fixed a problem with our toilet, he was very helpful and came to fix it promptly. We wouldn't hesitate to recommend Mark to others!
nkfalconer
Posted on 09/01/2018
, work completed 09/01/2018
Recommended
First Class Heating Engineer
Mark recommended Honeywell Motorised valves which he fitted to my Worcester Bosch central heating system in a professional and timely manner as per his estimate. I would most certainly use Mark again.
Thomas
Posted on 27/12/2017
, work completed 27/12/2017
Recommended
Very prompt and attentive
Mark fitted in a call for help at the end of a busy day and then took advantage of a time slot that became available way in advance of what we had been expecting so the work was completed in time for Christmas - which was extremely helpful - full marks Mark. M Hyde
mrhyde
Posted on 18/12/2017
, work completed 18/12/2017
Recommended
I wouldn't call anyone else
Last week my boiler failed, I came home to a freezing cold house. It was late, Mark was about to go out for the evening but he spent 20 minutes helping try to reset my boiler. The next day he was working miles away, didn't get back until really late but he came by my house and fixed my boiler. Mark is straightforward, honest, none of that teeth sucking or whistle blowing antics that some plumbers adopt and send you into a sweat. Instead, a speedy, quality service . He explains things in simple terms without making you feel stupid. He builds long term relationships rather than looking at a problem as an opportunity to make lots of money. He is really good value, charges what feels like the right amount. Would recommend Mark to anyone.
Babamama
Posted on 17/12/2017
, work completed 17/12/2017
Recommended
Professional and trustworthy
Thoroughly professional job to repair and service boiler. Mark and George managed their time effectively to perform a diagnosis (quick visit between other jobs), then get the appropriate part, and fit as soon as possible. Not only were they efficient, they also went out of their way at the end of a day (at no extra cost) to complete the job quickly and minimise heat-off time. Trustworthy, courteous and reliable - highly recommended.
Peter Lovely
Posted on 25/11/2017
, work completed 25/11/2017
Recommended
Replacement Boiler
Excellent service.Mark took time to diagnose the problem and was very thorough in ensuring we understood all options available to rectify matters. His employee who fitted the boiler was equally as thorough and polite.Good time keeping and tidy workers.I would not hesitate to recommend-everything working perfectly now.
JMWood
Posted on 16/11/2017
, work completed 16/11/2017
Recommended
Professional and very helpful
We have recently moved to a new flat and are having huge problems with our electricity bill which is completely bonkers, it's through the roof! Called to get a quote for a new water heater which looks to be the culprit. Instead of just booking us in, they took the time to find out what the issue was first and gave very sound and helpful advice. Will follow said advice and it goes without saying that Heat Tech will be our first choice when we need work carried out. Very professional Very helpful. Very impressed.
Elena H
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Great service again
Great service again - Mark called ahead on the day to advise us of arrival time. Professional and courteous with clear explanation on the day and on the invoice of what was done and why. Highly recommend.
Tree Tops
Posted on 06/11/2017
, work completed 06/11/2017
Recommended
Knowledgeable and professional
I've known Heat Tech for several years and both Mark and Andy have done work at my house - in particular servicing the boiler, fixing a leaking valve on the Megaflow and replacing the in-line scale inhibitor. At the flat, apart from regular boiler service, they have also fixed the bedroom radiator by unclogging the pipework. They are both knowledgeable and professional in their attitude. I would recommend them highly - they definitely always do a good quality job and leave the place neat and tidy.
ADattani
Posted on 05/11/2017
, work completed 05/11/2017
Recommended
Excellent Service.
Have used Heat Tech for several years after being recommended by a friend and have not been disappointed, they are polite courteous and on time. Have just been rescued by him after a switch failure, much to the relief of my wife, just as the cold weather sets in.
Grenville
Posted on 22/10/2017
, work completed 22/10/2017
Recommended
Excellent. Extremely thorough and tidy work
Heat Tech came to us on two separate occasions in February this year (2017). Our neighbour recommended them. The first was to service our boiler and explain the whole complex heating and water system we had inherited after purchasing the property. No expansion tank was found so they added. The second visit was to sort the flush and cistern leak in the toilet but actually the whole old toilet & cistern had to be removed (nails and pipe rusted) and cleaned out and reconnected to the soil pipe. Although a new toilet might have solved some of the problem the connection to the existing soil pipe could have been a problem. The toilet was put back together and works absolutely fine. No extra charge. Their fees are reasonable and as I say very thorough work. It is good to recommend local people
Burrell
Posted on 11/09/2017
, work completed 11/09/2017
Recommended
Excellent work, well explained, prompt attendance
Heat Tech came to us via recommendation, They replaced our OLD boiler system and added a radiator, while we went on holiday. The job was completed before we returned. We came back to a clean & tidy flat. Mark came back to explain the Programmer on the boiler and to check we were satisfied with the jobs done. Good work, excellent service, very good communications. Highly recommend. Andrew & Trudy
Mr & Mrs Clephane
Posted on 30/08/2017
, work completed 30/08/2017
Recommended
Really trustworthy and helpful
Really pleased with the service we received from Heat Tech, polite, helpful and trustworthy, I would highly recommend to others!
dansim
Posted on 21/08/2017
, work completed 21/08/2017
Recommended
Punctual, professional, friendly, quick and tidy.
The Heat Tech staff turned up on time and worked quickly and efficiently to service my boiler. They tidied up after the work was complete and provided a report on the tests that had been conducted. I will certainly use them again and I would recommend them to anyone needing a boiler serviced.
Paula Milburn
Posted on 20/08/2017
, work completed 20/08/2017
Recommended
Combination boiler failure
My Mother's boiler had stopped working, as she is 200 miles away from us, we had to rely on a recommendation from another tradesman. My Mother has dementia and has a live-in carer. Mark took the time to inspect the boiler within hours of my call and diagnosed a couple of faults. He returned over the next 2 days and not only fixed 2 problems but also cleaned the boiler and gave it a gas safety check. This resulted in him having to work most of a Saturday. I was kept updated each day with costs and actions taken which was supported by photo's of before and after. Everything was dealt with in a prompt, courteous and professional manner offering exceptional value for money. Mark is a hardworking, honest and trustworthy tradesman. We can't fault the service provided in any way except that we wish he was in our local area!
penny 25
Posted on 19/08/2017
, work completed 19/08/2017
Recommended
Great work
I was very pleased with Andy's work It was very professional and cordial. I would very strongly recommend your services to my friends and contacts.I shall certainly use them again.
Dr Wadera
Posted on 30/04/2017
, work completed 30/04/2017
Recommended
Water leak
My mums radiator upstairs radiator started leaking into the downstairs kitchen. He came the same day to diagnose the problem and had a new one fitted with in a week Mark also recommended us to this site, through which we have found other good tradespeople Sally
Sally
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Good professional company
The boiler stopped working so after a friend said call Heat Tech Mark diagnosed the problem and fixed it ... No problems no hassle and fast professional company.... Will be using them again.
Crispin
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Professional and quick service
Really happy with the work provided. Professional and reactive. Will definitively use Heat Tech if needed
Emilie
Posted on 30/03/2017
, work completed 30/03/2017
Recommended