Excellent service
This is the second time I have used Heat Tech. On both occasions I have received excellent service; Sapphire, who serviced my boiler this time, is very professional.
Jeremy in Buckinghamshire
Posted on 02/04/2021
, work completed 31/03/2021
Recommended
Annual boiler check
It doesn't look as though the team need another recommendation but I am delighted to add one. Another prompt, thorough and efficient visit. Top marks to Heat Tech - they are excellent!
John in Hertfordshire
Posted on 22/12/2021
, work completed 15/12/2021
Recommended
Saved at Christmas, Mark to the rescue!!!
Boiler went down Christmas Eve, freezing Christmas. Saved by heating engineer I never knew existed. Recommended by friendly plumber. How right she was. Mark arrived at first possible opportunity, scrutinised the boiler from every point of view - he was definitely a problem solver. He certainly had an eye for detail and discovered some little problems where things had just disintegrated, goodness. Should have been serviced earlier but at the time we were in Lockdown and I have been isolated ever since. He changed the fan, burner gasket, and ignition electrodes on the spot and went on to tighten manual air vent in the airing cupboard - getting rid of a leak was unexpected benefit. All this, no fuss. I was left with warm radiators, proper hot water and the emergency heater redundant, thank goodness. Now the house is nice and cosy and I thank Mark. Added bonus I now have a heating engineer to call on to do the annual service. Result, excellent!!!
Customer in Hertfordshire
Posted on 30/12/2021
, work completed 29/12/2021
Recommended
Replacement taps
Work carried out speedily and to my complete satisfaction. All problems solved by operators who acted very efficiently and courteously at all times.
Roy in Buckinghamshire
Posted on 05/02/2022
, work completed 03/02/2022
Recommended
Leaking Boiler - Fantastic service as always
Heat Tech installed my boiler near 14 years ago (extremely professional installation). Found my boiler was leaking late Wednesday night for which Heat Tech attended the next day. The issue was quickly identified and remedied. Heat Tech knows the products they work with extremely well and I have 100% confidence in their technical knowledge. Fantastic service - thank you.
Customer in Hertfordshire
Posted on 14/02/2022
, work completed 10/02/2022
Recommended
Great Work
As usual, great work, carried out quickly and efficiently. Mark has a great team who do a great job.
Customer in Hertfordshire
Posted on 05/03/2022
, work completed 03/03/2022
Recommended
Really Fast Response
I needed a heating engineer in a hurry. Heat Tech were recommended by my sister. Phoned them in the afternoon and they were on the doorstep at 8:30am the following day. I would normally be wary of any tradesperson that could respond that quickly, but they were highly recommended and didn't disappoint. I will happily use them again
Customer in Buckinghamshire
Posted on 24/03/2022
, work completed 22/03/2022
Recommended
Top Firm
Great company who deliver on time, at sensible prices and carry out top quality work from a great team. Response was great from initial contact. Work was done on time by Sapphire, who was brilliant. Tidy, efficient and will now be my first go to for any plumbing needs. Well done 👏
Mike in Hertfordshire
Posted on 06/12/2021
, work completed 26/11/2021
Recommended
Water Leak - amazing Advice followed by a prompt repair & excellent aftercare
We had a mains water leak which had obviously been going on for some time with water saturating an internal, but load bearing wall. I had no hesitation calling 'Heat Tech Services' as I knew I would receive an excellent and prompt solution at a fair price. As it was the weekend and Mark was busy, he could not actually get to us until the following week. He was incredibly helpful, giving the best temporary solution, including what we could do ourselves to save time and money before they could come to fix the pipe. The pipe was excellently and quickly fixed by the end of Monday. The site was left clean and clear of debris. I felt like a very stressful situation was calmly, expertly and promptly sorted without causing a financial headache. I had a query regards moisture on the pipe after the job was completed and Mark thoroughly explained the possible reasons and asked me to call back if I was still concerned. The workers mended the pipe perfectly and saved us a lot of hassle over a very busy Christmas period. Thank you. I cannot recommend Mark and his team highly enough.
Lise in Hertfordshire
Posted on 01/01/2023
, work completed 19/12/2022
Recommended
Annual boiler service
Mark and his team have carried out annual services on my domestic boiler for some years. The team are utterly professional and work quickly, efficiently and to the highest standards. Charges are fully explained in advance and on each occasion I have been invoiced for the pre agreed sum. Excellent.
Alison in Hertfordshire
Posted on 23/09/2022
, work completed 22/09/2022
Recommended
Amazing
I called Mark to get my hob commissioned after my kitchen fitters fitted the kitchen, he came round very promptly, spent half an hour making sure my gas supply was ok but more importantly made sure I was strong enough to turn the gas off if the need arose.
Customer in Hertfordshire
Posted on 10/09/2022
, work completed 06/09/2022
Recommended
Boiler Service
We have used Heat Tech several times over the past few years to fix emergency issues with our heating. Always extremely reliable, efficient and pleasant to deal with. This time it was a planned visit for a boiler service. 100% delivered as anticipated.
Customer in Hertfordshire
Posted on 13/09/2023
, work completed 11/09/2023
Recommended
Replacement of 20 year old boilers ( x2)
Mark was incredible knowledgable and thorough when he visited us and went through in detail our old system with two boilers over 3 floors. He checked and double checked how it all worked and how to improve our system with a new boiler. The quote arrived quickly and dates booked in. Sapphire, the chef engineer plus 3 other engineers, arrived on time and with respect to our home, took everything out and replaced the new system , looks like a pice of art now and not spaghetti junction!. Nothing was a problem, any queries checked and resolved. I highly recommend if you want a water/ gas related job, large or small, then use Heat Tech. Best decision I have made this year about who to replace our boiler with. Great Team Mark, thank you for sorting out a long time problem. Erica
Customer in Hertfordshire
Posted on 27/06/2024
, work completed 01/05/2024
Recommended
Fantastic service
I called Mark at Heat tech on Tuesday 13th, he arranged for George to come on Wednesday 14th. They arrived, as promised, at 8:30 am, the work was carried out within a couple of hours. They were so tidy and polite, the workspace was left clean and tidy after having two radiators removed from both sides of a wall. collateral damaged done to the floor in the dining room which was okay as floor is coming up anyway, but I was kept informed at all times as to what had to happen. The next good surprise was the invoice I received, very pleasantly surprised at the charge for the job. I was recommended Heat Tech by a neighbour and am so glad she did, any plumbing jobs I need doing in the future will be with Heat tech, and yes I will definately be recommending them to others in the future. Thank you again gentlemen for your stirling work
Customer in Hertfordshire
Posted on 17/02/2024
, work completed 14/02/2024
Recommended
Prompt Service
They diagnosed the problem and fixed my boiler pump on the same day that I telephoned them. Workman was pleasant to deal with. Very happy with both the service and the work completed.
Customer in Hertfordshire
Posted on 19/02/2024
, work completed 06/02/2024
Recommended
Central heating pump issue
Replied promptly. Arrived on time. Helpful and personable engineers. Diagnosis and repair completed efficiently. Will use again for our boiler service.
Customer in Buckinghamshire
Posted on 01/04/2024
, work completed 20/03/2024
Recommended
Boiler Service
Arrived on time. Cheerful pleasant engineer. Advised me that the Vaillant boiler might need a new fan at the next service. Reasonable bill. Happy customer as always with this company.
Customer in Hertfordshire
Posted on 16/01/2025
, work completed 15/01/2025
Recommended
Boiler repair
A cold November day when my boiler packed up, no central heating or hot water. Phoned Mark, he was with me within a very few hours, fixed the boiler and showed me how to avoid similar problems. I will certainly call on him again for any plumbing or boiler needs.
Eleanor
Posted on 07/12/2015
, work completed 07/12/2015
Recommended
really great experience for with proper professional heating engineer
Excellent communications made this a very easy and worry free experience. I called and was given an time for the next day to fix the heating, this was followed up with checks and gather information to ensure it could be fixed in first visit. They arrived on time, and with greater technical knowledge than previous person, they fixed the valve rather than replacing, thus doing it in half the time and half the cost. Very satisfied.
Which? consumer
Posted on 07/03/2017
, work completed 07/03/2017
Recommended
Good, responsive and fair plumbers
Thank you very much for the good communications, prompt attendance and for making right a WC pipe fitting that had been attempted unsuccessfully by another firm. A good job done at a fair price.
Jim100
Posted on 23/02/2017
, work completed 23/02/2017
Recommended
Good professional company
The boiler stopped working so after a friend said call Heat Tech Mark diagnosed the problem and fixed it ... No problems no hassle and fast professional company.... Will be using them again.
Crispin
Posted on 01/04/2017
, work completed 01/04/2017
Recommended
Totally Reliable
We have been using Mark to service our boiler and tank for about 8 years now and cannot fault his work. He has always worked efficiently , been extremely polite and courteous and we have never had any reason to complain about anything. We trust him 100%
CMR403085029
Posted on 04/09/2014
, work completed 04/09/2014
Recommended
Excellent Plumbing and Central Heating Work
Having used HeatTech on a number of occasions over recent years, I would happily recommend them to anyone I know. I have been very happy with the quality of their workmanship and service. Work undertaken for me has included; boiler services, radiator installation work, general plumbing and repairs. All good value too.
Sean53
Posted on 16/11/2014
, work completed 16/11/2014
Recommended
Rescued!
A prompt response by Mark & his team to our broken down boiler. James & Louis arrived promptly to efficiently locate & repair an elusive fault. All working again thank you Mark, James and Louis.
Gillian
Posted on 18/11/2014
, work completed 18/11/2014
Recommended
Boiler Service & to fix lukewarm Radiator
With Christmas round the corner t occurred to me that it was time for the central heating to pack up: it was last attended to by Mark 2 years ago, so to last this long with no problems he must have done a good job then ! Anyway, I 'phoned him and asked if he could manage an early appointment as I needed it doing before Christmas but, moreso, family illness was complicating things, so the earlier the better. As ever he pulled out all the stops and was here with his young assistant at the appointed time within a few days ! The boiler service went smoothly and efficiently and so too did the fixing of the lukewarm en suite radiator and all was tidied up and made good afterwards. In all, a most professional service as ever. I would not want to use anyone else for all things to do with boilers/heating & plumbing. I thoroughly recommend Mark Ockendon & Heat Tech.
mike
Posted on 07/12/2014
, work completed 07/12/2014
Recommended