Heatable

Complex install of Gas boiler needing roof access but Heatable did an amaing job and got me a great deal with the boiler itself. No need to look for another provider.

From start to Finnish we were very impressed with everything .. and Duanne and his colleague where first class everything kept tidy and all rubbish removed wouldn’t hesitate to recommend to friends and family first class service. Many thanks

Installation took only 3 hours and the result was .... 1. They removed an old pipe and "forgot" to seal it. It took 3 visits for them to fix it ( they should have replaced the pipe but they only applied some silicone). Downstairs neighbour property damaged twice. 2. One month later we noticed a gas leak, they repaired it after saying 'it was only a small one'. 3. They removed all the plaster when removing the old boiler (answer after complaining - check our policy) 4. They broke the back of all my kitchen cabinets to set up the condensate pipe. They did not even ask or mention it while in the flat. 5. Over a year later, we found that this condensate pipe was leaking, we fix it 6. Over 2 year later, we found another condensate pipe leak ....We are still investigating if we need to replace the whole pipe.

I had previously reviewed what boiler would be best for my needs and property. I then got quotes for the best price on line and from local tradesmen. To my suprise Heatable had an extremely competitive price plus I could pick a date that was convenient for me. On the day of installation the guys came around 9 o'clock and was finished around 2 o'clock .Overall the experience was trouble free and really good value. I have now had the boiler for 6 months and still trouble free. I would highly recommend Heatable

Really top service - quality/speed/price. Would definitely recommend, indeed I have recommended to friends and colleagues

Needed a replacement boiler as my 13 boiler was leaking and I decided it was past its usefulness. I researched a more energy efficient boiler and decided the best was a Worcester Bosch. Once I had checked out the price I looked for someone to supply and fit. The most competitive were Heatable who also had some excellent reviews. I went online at 16:00 and looked for a fitting date and lo and behold it was 9:00 the following day! I booked and paid for it and true to their word turned up with the boiler. Magnaclean and in-line water softener and fitted it in a few hours. Total satisfaction and would not hesitate to recommend not just Heatable but the Worcester Bosch boiler.

Their sales team are incredibly friendly and helped through the whole process. The fitters showed up right on time and finished the install that day. Great service.

Having trusted Which's recommendation I arranged a new boiler installation from Heatable. Absolutely appalling initial installation. Scruffy, messy and significant damage caused by sub-contractors who couldn’t care less. Very slow to begin rectifying problems. Several revisits needed to resolve primary issues. From that point on, emails were ignored. The roof is now leaking from flu installation. Tried to give them the benefit of the doubt, but overall, very poor.

I didn't have a good experience with Heatable. - The engineer was late, and didn't communicate until after the agreed arrival window had passed - The engineer was messy and careless. They left mortar sprayed over the walls and ceiling; were going to leave holes in the external wall until I asked them to fill them; stood on parts of the boiler during installation; did not install the products I had ordered and paid for; installed the thermostat receiver in a place where it wouldn't have worked; let a stranger into my home while I was out for half an hour, and allowed them to wait in my living room until I got back (someone who was looking for a room to rent); and finally asked if they could sign the completion documents on my behalf because their phone had run out of battery. - To their credit, Heatable did agree to refund the products which hadn't been installed and sent another engineer to replace the damaged cover and 'audit' the installation. This engineer told me the boiler should work OK but it had been installed messily with poor soldering. - At no point in a 20-minute conversation did Heatable offer an apology, until I suggested it might be appropriate. Even then, the aftersales agent was quite stroppy when I described the experience as an example of poor service, bizarrely maintaining they had provided a good service. I was attracted to Heatable by the offer of spreading the cost over time. I now wish I had found a local engineer and paid up front.

After researching many boilers and getting various quotes I decided on Heatable to replace my old boiler. They were the most helpful, practical and friendly when I needed advice on which boiler to go for and they were not at all pushy. Their prices were competitive. The information and communication upfront was clear and simple. They put me in touch with the local engineer who was to fit the boiler. He was amazing! He turned up on time, worked all day in a heatwave in my attic, covered his shoes, laid down dust cloths, left the workspace tidy and clean and patiently went through the control system at the end of the day until we understood it. Heatable stayed in touch and have contacted me since to check I am happy. The Worcester Bosch 4000 boiler has a ten year guarantee with the manufacturer but Heatable have told me not to hesitate to contact them first if anything goes wrong or I need advice. From start to finish, I cannot recommend this company enough.

Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.

From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.

So I thought it all seemed too good to be true as the price was cheaper then anywhere else and they could install very quickly which made me nervous but turns out I had nothing to worry about! Service has been great throughout and really easy so takes all the stress away!

I had a 9 year old combi boiler that kept breaking down so rather than paying for it being repaired again I got 2 local quotes, both quotes seemed overpriced, so I had a look on the internet and found Heatable and asked for a quote, the reply came back promptly and I signed up and the date was agreed to install a new Worcester bosch Greenstar 4000 combi boiler. The engineer came on the day and it was all done without any fuss, there were no hidden extras and I got everything it said in the quote. I highly recommend this company.

We are in our mid seventies and our old gas back boiler was not broken but it was obsolete so we decided to look into having a combi boiler fitted. I found Heatable online and because I was so out of touch fired off a few questions and we received very helpful positive answers. Because of this I rang them and told them our situation, we live in a terraced house that does have a built out kitchen but of course, most of the space is taken up with units and cupboards, there is one space but I was worried our kitchen would look like an industrial unit. The guy at Heatable said we will put it in the airing cupboard, "it's in the middle of the house, no outside wall for the flue". No problem they said we will put the flue through the roof. I was amazed by this but carried on sending the photographs they requested and I received my fixed price quote which was inside my estimated budget, I was given a date and I paid the invoice. On installation day the engineer and an apprentice turned up on time did a quick recce and got stuck in. The job was completed the following day mid afternoon, the two guys were excellent they worked tidily, kept us informed of what they were up to and cleaned up after themselves. They removed the old back boiler and fire from the living room and the cistern from the airing cupboard to make way for the boiler. Because of our age, we were a little worried about such a major job, but Heatable and the engineer had everything under control. Can't praise them enough.