Excellent professional service
Excellent service, fast, easy to complete the arrangements and a professional installation with nothing too much bother! Cost-wise, the same conversion was priced by British Gas at 2000 pounds dearer! So, its not cheap but definitely cheaper going with Heatable. Gordon was faced with a back boiler conversion to a new Valiant 32 kW system. Lots of work involved in the reconfiguration of pipework, installation of the new system, including wireless controls, testing and commissioning. All completed with care and respect for my property by an experienced professional installer, A good reputable company using great people to provide professional and tidy installation. Thank you from a very happy customer
Customer in East Ayrshire Council
Posted on 27/03/2026
, work completed 24/03/2026
Recommended
Excellent service
From the booking process through to the actual fitting, I would highly recommend. The booking system is easy to navigate and booked my new boiler just over 24 hours later. The guys attending contacted me the day before and then again in the morning to keep me updated. I have inherited a very old boiler so it was quite a difficult job switching this out but the guys were fantastic and worked late until all work was complete. Highly recommend
Customer in Glasgow City
Posted on 28/03/2026
, work completed 27/03/2026
Recommended
No hesitation in recommending Heatable!
From start to finish Heatable were great! They helped with my choice of boiler and the order process was very easy. Our boiler had broken and they came and fitted the new one the very next day, even though it was a Saturday. Jay and his workmate were very good. They were polite and friendly and explained everything they needed to do and worked virtually non-stop all day to get the job done. Once finished they cleaned up and left everything in order. They then made sure we understood how to operate the boiler before leaving. We have been singing their praises to family and friends and would not hesitate to recommend Heatable to anyone looking for a new boiler. Their service and great prices are second to none. We received a call from Heatable on the Monday morning to check if everything had gone okay and to let us know that they would be dealing with the gas safety registration and the 10-year warranty registration which would then be forwarded to us. They also said to ring them if we had any concerns. All in all, I don't think you could ask for any better service.
Customer in Cumbria
Posted on 11/07/2022
, work completed 09/07/2022
Recommended
Easy process, quick install, 0% finance!
Easy buying process with heatable, the main plus points were the value and the ability to pay at 0% over 2 years. Paid on the Saturday, installation completed on the Tuesday. The installers arrived on time, were polite and explained everything that would happen. The work was completed in about 7 hours and everything was left clean and tidy. Great process from start to finish. Would definitely recommend Heatable.
Customer in Northumberland
Posted on 13/07/2022
, work completed 12/07/2022
Recommended
Endorsement Reference
We had a new boiler fitted which was being relocated from the attic to an airing cupboard. The job ended up requiring significant additional work as the existing gas pipe was insufficient and the flue needed to be extended. All of that was included in the price given before the job started so there were no surprises. The local contractor used for the work was extremely professional. The engineer was punctual, worked very hard for two days, and was clean and thorough. Unfortunately the condensate pump was faulty but they ordered a replacement and came back to switch it over within the week. The boiler has been functioning perfectly and silently since the work was completed and Heatable were in touch soon afterwards to make sure we were happy.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 28/02/2022
Recommended
Boiler Replacenent
Needed a replacement boiler as my 13 boiler was leaking and I decided it was past its usefulness. I researched a more energy efficient boiler and decided the best was a Worcester Bosch. Once I had checked out the price I looked for someone to supply and fit. The most competitive were Heatable who also had some excellent reviews. I went online at 16:00 and looked for a fitting date and lo and behold it was 9:00 the following day! I booked and paid for it and true to their word turned up with the boiler. Magnaclean and in-line water softener and fitted it in a few hours. Total satisfaction and would not hesitate to recommend not just Heatable but the Worcester Bosch boiler.
Customer in Staffordshire
Posted on 30/08/2023
, work completed 13/03/2003
Recommended
All good
From start to Finnish we were very impressed with everything .. and Duanne and his colleague where first class everything kept tidy and all rubbish removed wouldn’t hesitate to recommend to friends and family first class service. Many thanks
Customer in Blackpool
Posted on 17/01/2024
, work completed 29/12/2023
Recommended
Completely Satisfied
Approaching Christmas with a 15 year old boiler constantly losing pressure and steaming like a power station, I decided to get a new boiler. My usual heating man couldn't help me until the New Year but he confirmed that the Heatable price was very good. I chose the first available date and received an e mail the day before advising me that the engineer would be there the next day at 8:00 am. He arrived on time, the new boiler arrived shortly after and he was finished and all cleaned away by mid afternoon. I had not appreciated that this involved quite a few changes to the system to meet new regulations. Thanks to Heatable I have a nice feeling of satisfaction that I did the right thing at the right time.
Customer in Dorset
Posted on 18/01/2024
(Reviewer did not use service)
Recommended
Speedy and efficient service, great staff. Did exactly what they promised they could and would.
I have never used any service like Heatable's before but I can say I would absolutely recommend them having just had a combi boiler replaced yesterday using their service and installers. It was under 48 hours from ordering to completed installation. They made the whole boiler replacement experiance simple, the website is modern and easy to use and the ability to add extras etc is welcome as I needed some TRVs also. I also like their video content and reviews, really helpful. The speed at which they can work from ordering on the website to install itself is surprising and almost everything went flawlessly. Only one non critical part (a frame) didn't arrive on time but our installer worked around the issue to get the boiler installed on time. On the point of the installers they use we had Tommy our local Heatable installer and can I say he was EXCELLENT and an absolute credit to their company. An experienced professional who kept us updated from the evening before and on the day throughout the install, we were definately in safe hands. When there was one small issue with a part that hadn't arrived on time he worked around the issue without fuss nor panic and got everything done to his very high standards. Can I also send a shout out to Sophie on the web chat who helped me out during the booking, fast and efficient reply and service! 10/10 will use Heatable again and I would recommend them, you are in safe hands.
Customer in Essex
Posted on 21/03/2025
, work completed 20/03/2025
Recommended
Stress Free Service From A Top Team!
Needing a replacement boiler, I found out about Heatable UK after watching YouTube vlogger Cameron Gray’s 2 year old video about his use of them. It’s worth a watch. After a couple of conversations with their sales team, I discontinued my dialogue with some other local suppliers as Heatable UK impressed me most. This proved to be a great decision. They are price competitive (which is always attractive!) and the service they provide is exemplary. Right from the start, their sales and technical teams engage heavily with you to ascertain exactly what the best boiler is for your location and needs. You are asked to provide certain photos (of internal boiler location, external flue outlet location, etc) in order to help them guide you towards the most suitable brand and model for you. What is really attractive about Heatable UK is that, at no point throughout the process, do you feel under pressure from an intense sales pitch. They really do prefer to listen and help instead, which is delightful. I had the absolute pleasure of dealing mostly with user-friendly sales advisor, Jon Bailey, who epitomises his company’s strong customer satisfaction ethos. I had a pre-conceived idea of the boiler I fancied but, after analysis of my very awkward, high up, flue exit location, Jon (ably backed by his top technical team colleagues) determined that I would be much better off (literally) using a less expensive boiler that’s flue design would circumnavigate the problem. Top service!!
Customer in Glasgow City
Posted on 01/02/2025
, work completed 28/01/2025
Recommended
Viessmann V100 install
My new boiler installation was carried out on time and as per the agreed price. The boiler engineers were polite and courteous and explained the work they were going to do. Any complications were discussed with me and dealt with efficiently. Once the boiler was installed, the functions were explained to me and connected to my hive system correctly. They then dealt with the cleanser and inhibitor and fitted a carbon monoxide alarm. Once finished they then cleaned up my kitchen area and made sure I was happy with everything.
Customer in West Midlands
Posted on 06/02/2025
, work completed 31/01/2025
Recommended
Sensible and hassle free way to order and have a boiler installed
My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.
Customer in Devon
Posted on 07/02/2025
, work completed 02/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
Excellent service and price
Heatable were very helpful with answering all my pre-order questions and offering advice. Booked my boiler install Thursday dinner and the boiler was fitted the next day. The ordering process was straightforward with a very competitive price. Install occurred at the time stated and the engineer was efficient and finished in good time.
Customer in Nottinghamshire
Posted on 22/02/2025
, work completed 21/02/2025
Recommended
Excellent service and value
So glad we decided to use Heatable to replace our boiler. The online survey and ordering process was straightforward. The boiler and materials required were delivered on the morning of the installation. The engineer arrived the same morning and carried out an assessment of the property. He advised that the boiler would not have been suitable for our home. He liaised with Heatable to rearrange the installation and adjust the order, etc. The whole process was efficient with excellent value for money. Would definitely recommend Heatable for outstanding service.
Customer in Nottinghamshire
Posted on 25/02/2025
, work completed 19/02/2025
Recommended
Solar and battery install
Heatable walked me through the installation process. The installation was carried out on time and all involved were great (really polite and great work ethic). The MCS and DNO approval documents were emailed the day the job was completed. I am really happy with the service received from Heatable and would recommend them to anyone considering solar install
Customer in North Ayrshire Council
Posted on 28/02/2025
, work completed 24/02/2025
Recommended
Quality Service
Heatable planned a perfect solution to meet my needs and then tailored it to fit the restrictions that were applied to get G99 approval. I was kept informed all the way through and when the were required they were made to minimise the impact to my desires. Not the cheapest, but I felt that it was good value for a fantastic solution. An extremely professional and customer focussed service and I would highly recommend them.
Customer in Dundee City Council
Posted on 04/03/2025
, work completed 21/02/2025
Recommended
Excellent price, product and service.
I was looking to install a new boiler. Eon with boxt was coming in considerably cheaper than British Gas. Looked into prices on Heatable for the exact same product (WB greenstar 4000 30kw). Rob in customer service was brilliant. Offered to price match the eon/boxt prices. And we chose Heatable as they were local to us. The online system was very easy to navigate, and everything up to picking what day you want the engineer to come out was faultless. There was a good selection of dates available; we could have had the next day, but had commitments, meaning we were only available at the end of the week. We received frequent contact about who our engineer was, what time to expect and what to prepare. Our engineer, Daniel Pratt was outstanding. I had contacted the previous evening to confirm that my out-of-hours communication reply was on time. He was exceptionally professional, looked after and treated the property with utmost respect. He was super conscientious as I had just walked in from a night shift, whilst my other half was around, if there were any issues. Did a really nice, outstanding job on taking our existing boiler out and replacing it with the new. Exceptional job done, especially considering it was a tight space. Then went on to explain everything and cleaned up really well afterwards. Would not hesitate to recommend Heatable and Dan the engineer. Well done!
Customer in Merseyside
Posted on 04/07/2025
, work completed 04/07/2025
Recommended
Combi boiler sale and installation
From the moment I contacted Heatable until the boiler was installed was very satisfactory. kept in contact to let us know what was happening all the time. Ross the engineer, arrived on time and never stopped until the job was complete. Very satisfied customer
Customer in Dumfries and Galloway
Posted on 23/06/2025
, work completed 06/06/2025
Recommended
Heatable and Robbie
Heatable is an easy choice for a new boiler, straight forward online website with easy to navigate information. Picked and ordered after some research and decided to buy a Viessmann 050 boiler. Order was placed on Monday and it was delivered on installation day Wednesday morning. Robbie texted me to let me know that he was on his way, a really nice guy. Very friendly and did a great job with my boiler installation. Everything was done so smoothly and with care and attention to detail. Will be using Heatable and recommend to anyone that is looking to upgrade/service their boiler. Great service
Customer in Surrey
Posted on 07/08/2025
, work completed 06/08/2025
Recommended
Experience with HEATABLE was Awesome
I am absolutely delighted with my solar panel (13), battery storage and ev charger installation, which was completed over the weekend. Project Manager Team Leader Craig of Heatable was exceptional in securing the necessary DNO G99 approval, which takes weeks, but is essential for a system exporting to the grid. Craigs selection of regional installer Devon Renewables was quite magnificent as Steve (the one with the pointy stick) worked solidly over the weekend to complete the installation, both inside and up on the roof. As a chartered civil engineer I can only describe the installation as a work of art. I look forward to exporting many kWh's to the Grid. I would have no hesitation whatsoever in recommending Craig of Heatable and Steve of Devon Renewables for your solar panel, heat pump or boiler installations. Finally, I am most grateful to Andrew, specialist designer, in providing a top-notch fully integrated design, which is cost effective. Many thanks to the Heatable Team and Devon Renewables who were awesome
Customer in Cornwall
Posted on 22/07/2025
(Reviewer did not use service)
Recommended
24kwh Sigenergy sigenstor with gateway.
I recently had a 24kWh Sigenergy Sigenstor home battery and gateway installed, and the entire process went smoothly. Josh from Heatable kept me updated at every step. After I placed my order, Heatable even offered a free gateway and reduced the price, which was a great surprise. The installation was carried out by VSL on behalf of Heatable. Despite facing challenges with the location I requested for the battery, the two installers worked hard and persisted until 9pm to get everything set up. The device looks fantastic and is working perfectly so far.
Customer in
Posted on 27/07/2025
, work completed 24/07/2025
Recommended
New boiler installation
Needed a replacement boiler urgently,Heatable was a company that caught my attention while searching the internet, offering a reasonably priced new boiler with no hidden costs plus quick installation. Engineer arrived on the day that I had asked for installation.He fully checked out my old system, then he asked if he could start the installation on the next day , so I send yes. The new boiler was delivered later that day. Aaron and his co worker arrived early the following day, they installed my new boiler in record time, they both did a brilliant job between them and left the area spotless after completing the job. Two great professionals well done guys. Id’e like to thank Heatable for making things happen so quickly. I would definitely recommend your company to anyone that needs a new boiler or a boiler service. Thanks again.
Customer in North East Lincolnshire
Posted on 31/07/2025
, work completed 30/07/2025
Recommended
Great Service
From Sales team Scott who was so knowledgeable to Tom the installation/booking team they made it a seamless process. Most importantly the Engineer visit Dan who was so efficient in his work. I recently had a boiler installed by Dan, and the service was outstanding from start to finish. From the moment he arrived, Dan was professional, friendly, and clearly very experienced in his work. He took the time to understand my needs, explained everything in a clear and honest way. The installation was done efficiently, with real attention to detail, and Dan made sure everything was working perfectly before he left. He even tidied up so well you wouldn’t have known work had been done! The new boiler runs smoothly, quietly, and much more efficiently than the old one — a noticeable improvement already. I really appreciated Dan’s workmanship and the pride he takes in doing a job right. I’d highly recommend Dan to anyone looking for trustworthy, high-quality boiler fitting. Top-notch service all around!
Customer in Greater London
Posted on 02/08/2025
, work completed 02/08/2025
Recommended
Boiler service
Heatable was a quick and efficient way of arranging a boiler service for the time which suited me the engineer Callum called me giving an eta On arrival he was polite and respectful for our property Callum carried out the service efficiently and left the work area clean and tidy would highly recommend Heatable
Customer in Halton
Posted on 05/08/2025
(Reviewer did not use service)
Recommended