Heatable

I spent months diving into solar solutions, gathering quotes, and talking to so many suppliers. But Heatable? They were in a league of their own. Seriously, no pushy sales tactics, and their kit is top-notch. For me, the Alpha ESS system was the winner over the Tesla Powerwall 3 – it just made more sense for the cost and value. My first chat was with Paul, and he was amazing. He patiently answered my gazillion questions and shared so much great advice. And the installers? Heatable uses these incredible third-party teams, and they did such a brilliant job, all to a super high standard. We did hit a couple of bumps during the install with the system not quite working, but Phil and Joe were absolute heroes. They went above and beyond to sort everything out, and their communication was spot-on. I never once regretted choosing Heatable; I felt completely taken care of. It's only been a few weeks, and I'm already saving money and doing my bit for the planet. The Alpha ESS app is so easy to use and understand. Honestly, I couldn't be happier!

Regular updates on G99 application, rapid mobilisation once approved (1wk) and just 1wk to install - only had to be at home for the survey and the final day of install/commissioning. Paperwork all came through the next day. Only word of warning is the price isn’t as fixed as they make out. If you have any roof tiles other than cement, it will attract an extra charge for hooked tiles. Good price on large batteries and a great system when micro-inverters added.

The whole process was great from start to finish... Well organised...kept me informed and the engineer was amazing..... well done Heatable

A seamless experience in my solar installation with Heatable from start to finish. They answered all my questions and got back to me quickly to all emails. Was a little worried that they contract the installation out but I needn’t of worried as the installers (J.D Allen) were also spot on and also deserve a mention, as were the scaffolders who had a tricky job. So refreshing to see a company that takes customer service seriously. Thanks, I’m really pleased with my solar installation.

Excellent next day service professionally delivered. Engineer talked me through the job from start to finish, arrived promptly on time and didn’t stop all day. Dust sheets throughout so minimal mess. Very impressed!

Really professional, knowledgeable, helpful and pleasant team - handled everything very smoothly through the project. Excellent handovers. They really make the customer the centre of what they do. Good pricing and financing. Installation was first rate - very neat, clean and handover was excellent from the electrician. All in all a great experience.

Booked a boiler conversion online on the Friday afternoon, sent the pictures they needed, and spoke to a member of the team who called not long after the order was booked. The boiler was installed on the following Monday & Tuesday. Engineers were great and kept me up to date. Can't fault the service.

From start to finish I can only praise Heatable for their excellent service. Helpful and knowledgeable admin team, gas engineer who called me to answer any questions I had within hours of asking. The two engineers who fitted our combination boiler today were skilled, knowledgeable, helpful and left the house spotless when they finished. Would recommend to everyone looking for a new combination boiler.

From purchasing the boiler to the installation Heatable have been wonderful to deal with. Nick the engineer was a consummate professional, efficient, knowledgeable and the attention to detail was impressive. I would highly recommend dealing with Heatable.

Mr Dudas the heating engineer from HEATABLE turned up on time and carried out the fitting of new replacement boiler. He was very good at his job. Clean and tidy no fuss or bother and within budget would certainly recommend HEATABLE to anybody.

Replacement boiler. From start to finish they operated above all expectations. Their team on the phones had all the relevant information to hand, and could elay the worries I had over all aspects of the work. The people that did the work were very professional and courteous. I would not hesitate to recommend them to any and all who ask.

From online purchase to almost immediately customer care reply it was quick and efficient to get an installation date of only 2 days. Engineers was on time and polite. The work was immaculate with pipework straight and lines parallel to one another. He explained the functions and helped me set up the Hive App. The price was the best of several quotes I got and overall I am a happy customer

We found out on Thursday that notbing could be done for the boiler and I would have to get a new one. After panic looking for an hour we came across heatable, within 10 mins and a few questions we had the option of 3 boilers suitable for what type of house we had, it was booked in for that saturday within minutes! The boiler technician was brilliant, he came just after 8 am and had the boiler fitted, all the checks and a new flue fitted within 3 hours! He also checked for a possible gad leak as the last technician who came out was concerned about a gas smell. Cant fault the service given! I would 100% recommend!

I googled for a budget boiler and began the process of deciding on make of boiler and who to install it. During this process, information from the Heatables website was very useful. Their recommendations helped no end and, with a keen? quote I decided to order from them. A relatively painless experience later and Glenn arrived at my door. He proceeded to tell me what he would be doing, and then set to and did it. Within 48 hours of pressing the "Buy Now" button I was saying "goodbye" to Glenn. He had professionally installed my new Vailant boiler, a very tidy job, and explained all of the controls. He didn't even leave much mess, just dust. The only negative aspect to my experience was with the price. This was, of course, not down to Heatables but to the state of the world and that I am still living in the 1960's.

Compared to glowgreen they are miles betterC cheaper prices and very truthful. They will do what they say, they explain everything, they deliver on time and they are very honest. Boiler broke 3 days before Christmas as we had a new one by the 30th of December. Installed and set up, cheaper than that of glowgreen. They are honest and reliable they have really brought peace to a stressful situation.

From purchase of the boiler through to installation- the whole process has been easy, straightforward and exactly as prescribed. The engineer who installed the boiler was brilliant. He arrived exactly when he said he would. He talked us through everything and what he was doing. He removed the old system and installed the new one ensuring everything looked right and worked perfectly, clearing g up after himself as he went. He could not have been more helpful.

Customer service was timely informative and not pushy whilst organising boiler being replaced with easy to use option to choose date to be fitted within days of order . Boiler arrived by courier on morning of fitting and Nick the plumber arrived on time . He was obviously professional and very hard working in sorting the removal and replacement of the boiler . Finally giving clear instructions as to usage of controls . Nothing was to much trouble and tidy in completing this work. Highly recommend Heatable for the service from beginning to end .

Very happy with my new boiler as well as the brilliant service from start to finish at such a reasonable price. The engineer completed a full boiler conversion and didn’t leave until he had completed it all due to the weather being so cold, he didn’t want to leave us without heating overnight. Would highly recommend.

I was recommended by a relative to use Heatable for my central heating boiler replacement and I wasn’t disappointed. The online process for choosing the replacement boiler and booking my installation date was very easy and I was offered technical help by the knowledgeable Heatable staff throughout the process. The Which reviews, cost of installation, extended warranty and very short lead time convinced me to go with Heatable and following a flawless installation and follow up call from them I couldn’t be happier.

Straight forward installation. Was as easy as ordering online, send a few photos, installed. If the quality of Heatable around the country is similar to what I've experienced i'd say don't hesitate and order today.

Easy to arrange. Photos sent and any issues I thought might have been a problem discussed with agent before placing order.kept informed with emails. On day of installation notified when fitters were an hour away. New boiler installed quickly and efficiently. Wrong flue was sent and fitter was not happy with it so went into Town and purchased a swan neck flue which was much better. Impressed with fitters work ethic. Highly recommend.

​I cannot recommend Heatable highly enough after my recent boiler replacement. From the initial booking to the final installation, the entire process was seamless and stress-free. ​The engineer who carried out the work was professional, incredibly knowledgeable, and took the time to explain everything clearly. I was particularly impressed by how clean and tidy they were throughout the day; they treated my home with total respect and left the workspace spotless. ​It is rare to find such a combination of technical expertise and a polite, helpful attitude. The job was completed on time and without a single issue. ​If you are looking for a reliable company that delivers high-quality work at a great price, look no further. I would highly recommend both the engineer and Heatable as a company to anyone in need of a new boiler.

The boiler arrived the morning of 13/01/2026 shortly followed by Johnny the fitter. He started by removing the old Vaillant boiler that we'd had for nearly 20 years. We have solar panels so Johnny said that he would have to route a new flue in the roof space & out of the gable end of the house. Our boiler is located in the airing cupboard. He did an excellent job of it. Johnny was a top guy and he new his stuff he answer any questions we had and cleaned up after himself (were really impressed with him). The whole experience from begining to end went smoothly.

My elderly parents needed a boiler replacement. We contacted Heatable and ended up with a Worcester Bosch 4000. We found from the initial contact and through the whole process that Heatable were very professional, there was no pressure and the installer was excellent, taking care of my parents needs. Parents really happy with replacement boiler and the overall process.

I would love to be able to provide a review of the air conditioning that I ordered from Heatable, unfortunately they failed to get anyone to actually turn up . . . three times!! I watched their YouTube videos and was very impressed with the down to earth a realistic information they provided. My first gripe is that their web site does not give you the option to ask questions or talk to a real person, especially if your request is not straight forward. This is fine for a boiler replacement, but not if you want aircon in a loft conversion with limited space. Eventually agreed on the 12th Dec for an installation date. I cleared my lounge, moved cars and made space in my garage etc. I’d had an (automated) email the day before to confirm the installation. Nobody turned up. They were profusely sorry and we organised a new date in the new year. Nobody arrived. Today was the third time they failed to get someone to turn up. So I have asked for a refund of the £4.5k that I paid back in December. Obviously communications is not their strong point and you need to remember that, I presume, if you’re not local to them, they farm out their services to contractors around the country, so you may as well go direct to them, noting that these sub suppliers won’t necessarily be on the Which recommended list. All in all sadly disappointed and quite angry for being messed around so much.