Excellent Service from start to finish
Right from my first contact with Heatable (I phoned them - no cold calls) they were polite and helpful. I was looking for a new boiler and they provided one and installed it within three working days. The standard of workmanship was excellent and the installer kept me informed right throughout the process. They cleaned up and took all the rubbish away. I had an explanation of how the new boiler worked and a follow up call from the office to check I was happy. Not only that but they were the cheapest quote I had! A very happy experience.
Customer in Gloucestershire
Posted on 20/05/2025
, work completed 19/05/2025
Recommended
Great Experience - Professional and Efficient
Heatable recently completed my solar panel and battery installation, and overall I'm very pleased. The full turnaround time was around 5 weeks - which is very good considering all the variables involved - and the actual on-site installation was impressively completed in just one day. The contractors were polite, friendly, and professional. Communication throughout the process was clear and consistent. I'm very happy with the quality of the work and the overall experience. Highly recommended!
Customer in Kent
Posted on 20/05/2025
, work completed 20/05/2025
Recommended
reliable service
quick, efficient, reliable and professional, was worried if it will be done that quick but was completed within 48 hours
Customer in Greater London
Posted on 15/05/2025
, work completed 13/05/2025
Recommended
New boiler
Tom was excellent fitter. On time tidy friendly, he done the job at a high standard and explained everything to us , top job. Would recommend to anybody .5 star.
Customer in Wiltshire
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Prompt and professional service
Very prompt and professional service. From the customer service to the installer, very courteous, friendly and professional. The installer kept us in the loop of things before and during the installation. Very glad with the job done.
Customer in Greater Manchester
Posted on 14/05/2025
, work completed 14/05/2025
Recommended
Excellent service from start to finish
Ross who fitted our new boiler was highly knowledgeable at his job and would definitely recommend him for any other jobs
Customer in East Ayrshire Council
Posted on 13/05/2025
, work completed 10/05/2025
Recommended
Excellent company to deal with
I wanted to replace my old combi boiler and decided to get quote from Heatable. They were very professional throughout process of giving me a quote, suggesting combis that would suit my house, and no hard sell. I chose the day I wanted combi installed and engineer tuned up on time and fitted new boiler. He talked me through new controls and was friendly and helpful. First class service. Would highly recommend this company
Customer in Torfaen Principal Area
Posted on 13/05/2025
, work completed 06/05/2025
Recommended
Fantastic Service
Amazing service from start to finish. Will the fitter was fabulous too and really knew his stuff. Definitely recommend
Customer in Lincolnshire
Posted on 12/05/2025
, work completed 08/05/2025
Recommended
Very quick and efficient service. Thank you.
Booked a new boiler and install for the following day when out boiler broke. Technician was very helpful, tidy and installed without any fuss.
Customer in Greater London
Posted on 10/05/2025
, work completed 09/05/2025
Recommended
Replaced Boiler to time and at a very good price
Very competitive quote and any concerns I had with the proposed installation were discussed and explained to myself. On the day the new boiler arrived exactly to time and the fitter worked incredibly hard to install the boiler, complete the system cleanse and a few extra bits and pieces I had requested. It was all balanced and tested before he left. Very pleased!
Customer in Medway
Posted on 06/05/2025
, work completed 01/05/2025
Recommended
Solar panels - less than a month from quote to excellent installation
Heatable were always very easy to deal with, from start to finish. When they gave the quote, they talked me through the different options, explaining the details. I appreciated that they sent through photos and videos showing installations (including on a slate roof) so we knew what to expect. They then installed 12 panels and a battery very efficiently in a single day - in time for the lovely sunny weather we've had this spring. We're generating lots of free electricity and I'm very happy!
Customer in Greater London
Posted on 04/05/2025
, work completed 15/04/2025
Recommended
Great from start to finish
Needed an old standard boiler upgraded with a new combi boiler, and moved as the old one vented through the chimney. I found the website very easy to use, and it came up with a surprisingly cheap quote! As part of the process you need to upload photos of the property and current installation, this was easy to do but it became clear the job may be a little awkward due to rerouting of pipework and the vent. Cue a fair bit of taking more photos and then discussing my options, which I thought was excellent - I was aware there may be problems so would much rather make sure in advance that the work could be done rather than find out when the engineer turned up. I was left with two options as to where the new boiler could go, one option was about £800 more, but at no point was any pressure put on me to go for the more expensive one, in fact I would say the opposite. I booked for the next day but was phoned about an hour later to say it would probably be a two day job so would need to start the day after - no problem for me. Engineer turned up as expected, worked none stop for nearly two days in the hottest May weather ever and never stopped smiling! The job was completed to spec and all seems to work well. I would have no hesitation in recommending Heatable - price, simplicity, and quality of work were all fantastic, as was their customer service when I was trying to work out what needed to be done.
Customer in Kent
Posted on 01/05/2025
, work completed 01/05/2025
Recommended
Fantastic
Super happy with Heatable! John came to fit our new boiler and was absolutely brilliant – friendly, on time, and clearly knew his stuff. He got everything set up quickly, explained how it all works, and left the place spotless. The whole process was easy and stress-free. Would definitely recommend Heatable (and John!) to anyone thinking about getting a new boiler.
Customer in Greater Manchester
Posted on 29/04/2025
, work completed 29/04/2025
Recommended
Excellent work and Company
Excellent work and Company, the engineer arrived prompt at time stated, for my new boiler to be installed. He was very conscientious with his work and tidy. He did not have a break all day, I was very impressed. When the job was finished he explained all the paperwork and went through the new boiler with me as it was a different make to my old one. It is a bit of a minefield choosing a boiler and company but I am very pleased I chose heatable. They have had good reviews and which rated plus blue-light endorsement so for me it was a good bonus. The customer service is excellent too and I was kept informed all the way through the process. I will definitely refer the company to anyone I know who is looking to replace their boiler. Very good. Thank you.
Customer in Greater London
Posted on 28/04/2025
, work completed 28/04/2025
Recommended
Solar instalation
Great service friendly very helpful, easy site to get a quote. Kept me informed all the way through they did all the leg work. Why can't all companies run like this. Thanks Guys.
Customer in Kent
Posted on 28/04/2025
, work completed 26/04/2025
Recommended
Highly Recommended
It was just 6 weeks ago that we started our journey with Heatable. We now have a great system installed with 20 panels and an Powerwall 3. It’s up and running and are really pleased with the performance and service that we have had from everyone along the way. It started with the system design and quotation stage with Paul. Very informative easy to talk to and a very competitive quote. Then Craig helped move us onto the next stage where the hardware was ordered and we were introduced to our installer Steve. The whole process has been very straightforward painless and things have happened all the way through on time every time. Highly recommended!!
Customer in Cornwall
Posted on 28/04/2025
, work completed 25/04/2025
Recommended
Great on pre-sales, but after sales service falls short if your install goes wrong
After having a bad experience with a solar install back in 2016, i decided i wanted to go with a larger company and one with a great review score, and Heatable ticked both boxes. Heatable didn't disappoint either, offering a great deal on Tesla Powerwall 3s and excellent pre-sales journey. I was supper happy i went with them (up to this point) What i didn't appreciate at the time is how Heatable works compared its competitors; Heatable is a boiler and renewable sales company, but they don't have their own engineers, instead relying on 3rd Party installers. I didn't initially see that as being a problem after watching their youtube install videos, until it was. Heatable installed a Powerwall 3 for me back in November 2024 and it went well, then on Wednesday 23rd April 2025 they sent their contracted installers back to add a DC expansion battery. During the install some issues came up, but the engineer left and I though all was well, that was until 7pm when the lead Powerwalls drained to 0% (ignoring the reserve), then shutdown and went into battery fault mode. It appears a critical step didn't happen during the install, which is the 2 Powerwalls must be synced, by running a calibration step to balance out their state of charge. If this doesn't happen, then one battery can complete discharge to 0% before the other and the the system will enter a battery fault state. Well that is exactly what happened! I immediately notified both Heatable and the installer by email with phot
Customer in Buckinghamshire
Posted on 27/04/2025
, work completed 23/04/2025
Professional!
The solar panels have been running for only a few hours and everything use great! The fit and finish of the work was great and the products were exactly as advised! The install took one day longer than expected due to an issue that arose from no fault of their own. They were incredibly helpful though and and worked around my schedule to make sure it got installed in a timely and professional manner. Very happy with their services and would highly recommend. Easy to contact and kept me informed of every step as it was progressing.
Customer in Buckinghamshire
Posted on 26/04/2025
, work completed 26/04/2025
Recommended
Excellent
Mihah was here till 10pm the first day getting the boiler up and running for me. Came back to complete the job a couple of days later (was a big job also included full deep flush and 9 trv valves). Very happy he was lovely he kept the areas clean and left it all clean. Very happy with the finished product
Customer in West Midlands
Posted on 26/04/2025
, work completed 25/04/2025
Recommended
Simply the best
Simply the best ! Replaced an old boiler ( over 30 years old) all new pipes etc , no hidden costs, no hard sell ! Excellent service from start to finish! From my first enquiry to installation! The company delivered an outstanding professional service, the team/ CEO should be so proud! I was worried there was going to be some sort of issues ( as something usually does when working with trades) No nothing smooth. So grateful Sorry I can’t offer any constructive criticism, you nailed.
Customer in South Yorkshire
Posted on 26/04/2025
, work completed 25/04/2025
Recommended
Very Impressed
Just had a battery & solar install carried out by Heatable, overall I am very impressed with the team. The initial quote and ordering stage was extremely simple, with regular updates from them regarding the DNO approval and ETA for the Powerwall. The installation team turned up on time and did a very neat and tidy job, couldn't really ask for anymore, would highly recommend Heatable to anyone looking for a battery/solar solution. It also helps that they provided the cheapest quote as well providing a great level of service.
Customer in Westmorland and Furness
Posted on 25/04/2025
, work completed 24/04/2025
Recommended
Great customer service from start to finish
Had the best experience from my initial contact right thought to post installation. John and Gabby provided the right level of detail and advice to help me select the right boiler. They explained the whole process and got me booked in immediately. Communications and follow up were reliable and timely and they provided details of the engineer pre visit. The engineer was professional and efficient and completed the work to a high standard. Their overall service was excellent and they are competitively priced. Highly recommend this company.
Customer in Greater London
Posted on 24/04/2025
, work completed 24/04/2025
Recommended
Professional, efficient and diligent service
From purchasing the boiler to the installation Heatable have been wonderful to deal with. Nick the engineer was a consummate professional, efficient, knowledgeable and the attention to detail was impressive. I would highly recommend dealing with Heatable.
Customer in Cheshire East
Posted on 24/04/2025
, work completed 24/04/2025
Recommended
Great Service! Adam the installer was fantastic
Superb service all round. No issues. The installer was superb (Adam). Nothing was an issue. Attention to detail was second to none. Faultless and would highly recommend. Piece of mind that all is installed correctly and fully guaranteed. Would highly recommend
Customer in County Durham
Posted on 23/04/2025
, work completed 23/04/2025
Recommended
Solar Tesla Battery Installation
Ordered a 2nd Tesla Battery for my Heatable installed Solar System . Richard from EVC was designated as the Tesla Approved Installer and undertook the survey and liaison with Heatable . The unit was installed brilliantly on the stated agreed date and so neat an install to completely blend into the existing cable runs and Tesla Gateway . Richard was also an Enphase approved engineer and was able to sort out the software side of the operation to have me up and running the same day. Heatable took care of all the required paperwork and supplied the insurance certificate for the job and all the National Grid authorisation paperwork which ensured I was totally ready for my exportable tariff to provide payback from my supplier of all exported energy. Heatable again showed why they are the go to company for a successful and trouble free supplier for Solar Energy upgrades.
Customer in Essex
Posted on 23/04/2025
, work completed 04/04/2025
Recommended