Heatable - Quality team with proffesional engineers
I had heard of Heatable through a utube spectialist Gary Does Solar. I was very impressed with the sales team Andrew who walked me through all the options. The design was not fixed and could be modified during the DNO waiting phase. I was pleased to see my deposit was also placed in a protected scheme without me asking. Similar to landlord deposit protection. After the follow up site survey, i decided to increase my battery capacity as the cost were reduced as scaffolding was not required as my solar panels were installed on garage roof. Anna heatable kept me upto date every few weeks while we waited for DNO to confirm the Export limit (6 weeks). Once the limit was confirmed, site installation dates were offered. They kept intouch and reminded day before. On the day, two team were on site. With Spencer heading the battery install and network cable connections, followed by the solar roofing team . Both teams were informative and offered improvements to inital plan or seeked approval where change was required in cable routing or panel postions. Spencer and his team walked me through the sigenergy /enlighten applications and confirmed solar and battery useage though the apps . They left site tidy and all cables were neatly installed and well clipped. Would recomend .
Customer in Essex
Posted on 11/03/2026
, work completed 11/03/2026
Recommended
Excellent
After years of disservice from my boiler cover and having no hot water or heating for the last 9 days after multiple replacement parts I opted for new boiler after recommendation from the insurers engineer. I looked at a few companies and heatable came out the cheapest. A range of boilers to suit all budgets and one fixed price including parts and fitting and few extras thrown in for free including reconnection of my hive system. So easy to book and setup finance if needed. Was booked in for next day and all the engineer needed was a few photos. Engineer (Sulayman) turned up early next morning as promised. He was very pleasant and got on with job right away and was finished within 5 hours, explained everything before he left and I now have hot water and heating. Would highly recommend.
Customer in Greater Manchester
Posted on 13/03/2026
, work completed 13/03/2026
Recommended
New boiler
Heatable were very helpful when choosing my boiler and took me through the whole process. Robert Laird the engineer was very polite arrived on time and did a great job. Showed me how everything worked before he left. Very pleased
Customer in Greater Manchester
Posted on 13/03/2026
(Reviewer did not use service)
Recommended
Great experience
A very smooth and easy to understand ordering platform. Good choice at a competitive price with financing options. Speedy and efficient installation process, truly 5 star
Customer in Surrey
Posted on 17/03/2026
, work completed 06/03/2026
Recommended
Great service
Best price out there and a great service. Easily booked online, just 2 days in advance! Engineer Lee arrived on time and completed the job without any problems. Clear explanations of the new system and cleaned up thoroughly afterwards. Couldn't be happier and absolutely recommend.
Customer in Greater London
Posted on 19/03/2026
, work completed 18/03/2026
Recommended
Amazing work - Excellent choice
Let me start by giving some background. I had an old system boiler with a water tank in my flat. After doing some research, I contacted Heatable to upgrade the system to a combi boiler. They asked for a few photos and sent a gas engineer the very next day to assess what would be required. After inspecting the setup, it became clear that installing the new boiler in the same location wasn’t possible due to flue length and other technical restrictions. We therefore agreed to relocate the boiler. Two days later, Heatable contacted me with a revised quote, which represented a significant increase of around 30%. After some discussion and back-and-forth, we eventually agreed on the final price. A few days later, the same engineer returned, accompanied by a helper and an electrician, and the work began. The installation took a day and a half and involved extensive copper pipework, soldering, and PVC pipes running through the ceiling. The boiler is now installed and working like a Swiss clock. I’m extremely happy with the results. They are not decorators, so there is still some internal finishing work for me to do—some minor painting and a few little drywall repairs. That said, overall, choosing Heatable was an excellent decision. I was expecting far more disruption after relocating the boiler, but that wasn’t the case at all. The team was professional, careful, and respectful of the property. It wasn’t an easy job, and it certainly wasn’t cheap, but I would definitely recommend
Customer in Glasgow City
Posted on 03/02/2026
, work completed 28/01/2026
Recommended
Excellent
Heatable installed my Tesla Powerwall 3 battery yesterday. Throughout the process, they acted promptly and kept me updated. It took a while because of the burocracy involved in getting permission from the National Grid. The system is up and running. Heatable previously installed a heat pump for me which also works perfectly.
Customer in East Riding of Yorkshire
Posted on 06/02/2026
, work completed 05/02/2026
Recommended
Problem-free Purchase and Installation from Start to Finish
My solar energy system comprises of 20 Fusion-ii 460W PV panels, 1 Tesla Powerwall 3, 1 Tesla battery expansion pack and a Tesla Gateway. The purchase and installation was without problems and very professional. Heatable are very responsive to communication and the installation work is of a very high standard. The installer was very knowledgeable, helpful and courteous. Heatable also publish plenty of very informative YouTube videos which really helped my understanding of solar energy systems and options. Will recommend heatable to anyone considering a solar energy system.
Customer in Bridgend County Borough
Posted on 07/02/2026
, work completed 05/02/2026
Recommended
New Boiler Install
Heatable Scheduled my boiler replacement for a Saturday morning, on the Friday i got an email to say who the engineer was and another for the delivery of new boiler, low and behold the engineer arrived on time and just as the old one was taken off the wall the new one arrived, perfect. the engineer Glenn was very methodical and worked very clean clearing old parts away and tools that he was not going to use again, once the installation was finished all rubbish was removed and everything cleared away, water and gas back on check for leaks they hey presto ignition boiler in service mode, then the heating came on and hot water, fantastic after a week without either, Cannot thank Glenn enough would highly recommend him and use for further work and the Heatable team for organizing it all. You could say I'm very pleased with Heatable experience and happy customer
Customer in Derbyshire
Posted on 08/02/2026
(Reviewer did not use service)
Recommended
Quite simply brilliant
New boiler installation .Truly a fantastic service - website is great and the people who work there are even better - Ruby in customer care was and absolute superstar and should be recognised and rewarded according - the engineer ,Miguel was just what you want from someone who is going to be in your home for the day - super friendly , tidy , really fast and clearly an expert in his field - we had no heating or hot water and from point of contact to everything up and running was just over 24 hours - don’t even bother wasting time thinking of anyone else when you need a new boiler❤️🤩
Customer in Greater London
Posted on 14/02/2026
, work completed 13/02/2026
Recommended
Endorsement Reference
Old boiler packed in, removal of old boiler and installation of new one.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 23/05/2022
Recommended
Endorsement Reference
I used Heatable to install a new boiler for my tenants. The process was incredibly smooth. I also realised that I provided incorrect details regarding where the boiler flue was positioned. When the engineer went out, he still completed the work and informed Heatable, who refunded me in excess of £300. I would have been none the wiser had they not told me
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 02/05/2022
Recommended
Endorsement Reference
Ordered a new boiler from Heatable after being let down by another company. The website made the process look incredibly simple, but I tend to be sceptical about things these days that straightforward and quickly become a mess to arrange. So with that in mind I was delighted to find that Heatable were exactly as simple and reliable as they appear. We completed the short questionnaire on their website to determine what size boiler we needed and when then presented with a selection of appropriate boilers with the pros and cons of each explained. We chose the interest free credit option which was quickly sorted out online also. In total the whole process took around 30 minutes. This was a Saturday afternoon and we chose the following Tuesday as the installation date. I received a phone call Monday morning confirming everything and then a text message Monday evening and another Tuesday morning from the installer to confirm what time they would arrive. They arrived exactly when they said they would. They were polite and friendly throughout, answering all the questions I had, and when they had finished removed all the mess and cleaned up properly. All in all it was a very positive experience. It's only a shame that they only do boilers so I hopefully won't be needing their services again for another 15 years or so.
Which? Trusted Traders Consumer
Posted on 15/07/2022
, work completed 12/04/2022
Recommended
No-hassle install
The engineer arrived early enough to get a good start on the install. She was very friendly and helpful. The install went well, though I did notice a minor issue a few days later. I logged it and the original installer got back in touch and talked me through it very easily. Great service!
Customer in Kingston upon Hull
Posted on 17/01/2024
, work completed 30/10/2023
Recommended
Boiler replacement
Excellent service and quick turnaround with a decent price for the job. I would definitely recommend this company to anyone
Customer in West Yorkshire
Posted on 17/01/2024
, work completed 27/12/2023
Recommended
One totally satisfied customer.
I cannot fault the service I received . The new boiler was installed within two days of my initial enquiry. The price was most competitive. The workmen were efficient, courteous and left no mess whatsoever.
Customer in Kent
Posted on 17/01/2024
, work completed 14/07/2023
Recommended
Boiler Installation
Ordered new boiler, from a wide choice offered,on the Saturday and had the boiler installed on the following Wednesday.The fitter arrived promptly at 8.00am and carried out all the required work, quietly and efficiently.The installation was installed by midafternoon, the fitter took time to explain the operation of the boiler and also the Hive control system linked to my mobile phone.He was very patient explaining the variou functions and removed all rubbish and left the area clean and tidy.I would thoroughly recommend Heatable as an installer and in particular the fitter that installed the boiler.
Customer in Tyne and Wear
Posted on 21/01/2024
, work completed 13/12/2023
Recommended
Absolutely brilliant service
Absolutely brilliant from start to finish. Didn't have to lift a finger as Heatable customer service organised everything from sending the boiler quote, placing the order to installation. Guys who came to install were no hassle got on with the job. They were courteous and very knowledgeable. I would have still been without hot water and heat if I had not taken advice given to me by the customer services staff who were outstanding as they explained things very clearly on the phone and then followed it up by an email . Thank you very much for sorting me with a boiler, house is now very warm and cosy. Will definitely recommend Heatable to my friends and family.
Customer in Redcar and Cleveland
Posted on 26/01/2024
, work completed 05/01/2024
Recommended
Great experience from start to finish.
Great experience from start to finish. Easy and clear ordering process. Loved the fact you select the installation date within the order process so no surprises further down the line. I had a few queries along the way but the online support from the team was fantastic. Installation was swift. They were clean and tidy and very happy with end result. Would strongly recommend.
Customer in Wiltshire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
Great job
Shaun was great, nice bloke, arrived on time, did a good job fitting the boiler and explained how to use it really well at the end
Customer in West Yorkshire
Posted on 27/02/2025
, work completed 27/02/2025
Recommended
Boiler install - Vaillant
The heatable web site gave a very comprehensive quote of what was suitable for our home. We compared the recommendations and quotes with those of British Gas who did a visit and Heatable’s prices were hundreds less plus the boiler was warranted for not 5 years as quoted by BG but 10 years. We also had the option to spread the cost via interest free payments due 2 years which was also very easily arranged. I decided to strike while the iron was hot, so seeing that a possible install date was the next day we went ahead and booked. In less than 24 hours our boiler has been replaced. Kane and his team worked hard and completed the install before 4 pm in the afternoon. A steaming bath was had shortly after they left and the house is toasty. Incredibly quick turnaround with care and attention to detail. Very pleased and would absolutely recommend to anyone, for cost effectiveness and customer service.
Customer in Kent
Posted on 28/02/2025
, work completed 28/02/2025
Recommended
Heatable a 5 star rating
The n2m process from ordering to installing a gas boiler via heatable was five star also the install team were very professional tidy and explained all the difference processes and procedures well done all
Customer in Suffolk
Posted on 06/03/2025
, work completed 06/03/2025
Recommended
Superb Service
The ordering process was very simple and booking an appointment easy. The boiler arrived on time ready for the engineer to come and fit. The engineer was superb fitting the boiler quickly and efficiently while also taking me through ways of saving money and setting up my whole heating system better. Superb experience.
Customer in Norfolk
Posted on 10/04/2025
, work completed 10/04/2025
Recommended
Excellent work
Excellent service, thanks to Aron and the team for a smooth installation. Wouldn’t hesitate to use Heatable again.
Customer in Powys
Posted on 10/04/2025
, work completed 10/04/2025
Recommended