First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
First Class Service and Communication
Great product, easy to use website, excellent engineers who were polite, professional and tidy. Website was clear and straightforward to use and the whole process from getting the quote to final installation couldn’t have been simpler. I really liked the videos explaining how the processes worked and above all the communication was first class, whether via email, phone or even web-chat (which is something I usually actively avoid using)!! Having looked at quite a few options both on-line and locally we were really impressed with the product and service here, so feel we have received excellent value for our money.
Customer in South Yorkshire
Posted on 21/02/2025
, work completed 18/02/2025
Recommended
Great experience from start to finish.
Great experience from start to finish. Easy and clear ordering process. Loved the fact you select the installation date within the order process so no surprises further down the line. I had a few queries along the way but the online support from the team was fantastic. Installation was swift. They were clean and tidy and very happy with end result. Would strongly recommend.
Customer in Wiltshire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Heatable: thoroughly recommended
From making an enquiry about purchasing a new combi boiler to fitting it really could not have been made easier. Rob my contact on the customer services line was excellent and ensured I had the right boiler for me. The fitter was most helpful in contacting me the day before the fitting to give a more precise time of arrival. On the day he did everything that was expected and delivered it in a professional/friendly manner. I would thoroughly recommend Heatable as a company that offers value for money, speedy service and is very professional in all areas that I have come into contact with.
Customer in Lancashire
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Easy, seamless and good value
Easy, seamless and good value Going through the quote online, choosing a suitable boiler (converting from regular to combi), and placing the order was a breeze. I was then asked to upload various photos of the house and the current system. The next day I had a call from Heatable as they had a couple of questions following my photos. I answered them and gave a couple of measurements and everything was set for the date I selected at the point of ordering. Our engineer, James, arrived when expected on the Wednesday. He was very polite and courteous throughout his time here. His attention to detail was excellent with all the pipes neat and tidy, and he moved the thermostat to a better location for our property. He even capped off our gas fireplace whilst he was here, what a gent! Thank you to everyone at Heatable for making the process so smooth and easy, and massive thanks to James for looking after us and turning our freezing cold house, into an incredibly warm home indeed!
Customer in Kent
Posted on 20/02/2025
, work completed 20/02/2025
Recommended
Excellent and hassle-free engagement from start to finish
The focus at Heatable is on the right equipment to suit your requirements. It is not a high pressure sales company. Instead, their consultative approach painlessly guides you to the best solution - in my case that was a solar and battery installation. From specifying the high tech components that form my installation, through to their friendly and competent installers, this was one painless, unhurried process that leaves me feeling that I have the best equipment on the market that has been installed perfectly. Top job. Based on my experience,I can highly recommend Heatable.
Customer in Hampshire
Posted on 18/02/2025
, work completed 12/02/2025
Recommended
New boiler fitted
Professional team had a few issues but not with the company something that came to light when fitting cannot thank the office team enough for sorting this all out and got my boiler fitted thanks to Scott Rob and Becky great team work
Customer in Greater Manchester
Posted on 17/02/2025
(Reviewer did not use service)
Recommended
Fantastic service and products
My friend recommended Heatable for a boiler replacement. From the beginning it was easy to arrange the booking and I picked a replacement boiler with a Hive thermostat. Engineer came on time and was friendly. He removed the old boiler, replaced it with a new boiler, installed and connected the Hive and showed me how to use it. I wouldn’t hesitate to recommend Heatable.
Customer in Greater Manchester
Posted on 15/02/2025
, work completed 11/02/2025
Recommended
Great service and instalment!
We recently had a new Bosche boiler fitted. Can’t fault the engineer he was very professional and done a great job. Boiler was very neatly fitted along with our hive hub thermostat. He cleaned up after himself and left the place as he found it. Now enjoying our new boiler with the rooms toasty warm and a reliable new boiler system.
Customer in North Ayrshire Council
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Easy online ordering system
Ordered a new gas boiler online which included a fixed price quote and picked a convenient date for the install. The gas engineer phoned the day before to confirm time he would arrive and was spot on. The install went to plan with Russell suggesting an improvement to the original install which means the waste water pipe is within the house and I will not have the issue of a freezing pipe outside and the heating not working. Russell was a pleasure to have in the house with the job completed by early afternoon. He explained the controls on the new boiler before leaving. Thank you Russell and Heatable. Great company which I would not hesitate to recommend.
Customer in Surrey
Posted on 14/02/2025
, work completed 13/02/2025
Recommended
Amazing service
Thank you guys for installing my new boiler! You are the best! Everything was sorted very quickly and without any hassle
Customer in West Yorkshire
Posted on 13/02/2025
, work completed 13/02/2025
Recommended
Excellent service
From the quote to the installation of my new boiler, I was kept informed all the way. Service was swift and the customer service team very helpful. The engineer arrived promptly at the arranged time. All work completed and left tidy, I was very impressed with Heatable.
Customer in Shropshire
Posted on 13/02/2025
, work completed 07/02/2025
Recommended
Outstanding service
Heatable were simply outstanding.. assisted our family to get a new boiler and some much needed heat… the engineers Lee & Dan were brilliant, a lovely installation (pipework that ran up through the airing cupboard was perfect) and all installed and running in one day which was very convenient for us… would highly recommend as we couldn’t be happier thanks to the Heatable team. Rob Richardson Southend on sea.
Customer in Southend-on-Sea
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
I can’t believe how quick and simple this was.
Our boiler needed replacing it was old and would trip out twice a week. We’ve been meaning to get it replaced over the last few years but the thought of getting someone in to quote and then to do the install was very off-putting. One Friday we found heatable and within 5 minutes we had a quote which was the figure we was expecting. A few days later we had a very polite gentleman arrive to replace our boiler. When finished the engineer left the place clean and was an absolute pleasure to have in our house. I highly recommend this service if you’re looking to replace your boiler
Customer in West Sussex
Posted on 12/02/2025
, work completed 12/02/2025
Recommended
Old house, new boiler
The process was so simple. An online quote and just sending a few pics, and then on to the install date. It was always going to be a tricky install as it's an old house with weird plumbing, and we were nervous about not getting someone in to look around beforehand. We anticipated problems. However Dave was able to sort it all, and while it took a little longer than he thought (2 days instead of 1), he got it all done, and there were no extra costs from this. Everything working smoothly. Would highly recommend
Customer in Lincolnshire
Posted on 09/02/2025
, work completed 16/01/2025
Recommended
Great price and service
We would highly recommend Heatable. Found a which approved boiler at a very competitive price along with a free Hive. Turned up to install the day after we ordered. Very helpful engineer who advised us every step of the way, and left the house clean, and as he found it. Would highly recommend
Customer in Hampshire
Posted on 08/02/2025
, work completed 08/02/2025
Recommended
Great service
Great service, I got a next-day appointment, fast delivery and a great engineer very friendly and helpful
Customer in West Yorkshire
Posted on 07/02/2025
, work completed 07/02/2025
Recommended
Sensible and hassle free way to order and have a boiler installed
My boiler having died after 15 years there was no alternative but to invest in a new one. Heatable appeared during an online search and I found it very easy and straightforward to navigate the site. Good selection of boilers together with fixed prices and information stating what was included in the price. Different methods of payment was made clear. Having chosen my boiler a slot was arranged for 4 days later. On the day everything went according to plan and the engineer did a great job of installing and commissioning the boiler. Very happy with the team at Heatable and the whole procedure from start to finish.
Customer in Devon
Posted on 07/02/2025
, work completed 02/02/2025
Recommended
Great service
Fairly straightforward & easy process to get the installation booked, the engineer arrived on time on the day, and easy hassle free installation on the day. Very pleased with the service.
Customer in Greater Manchester
Posted on 07/02/2025
, work completed 06/02/2025
Recommended
Great work and install
The company, Heatable had the boiler delivered and you noticed all the way then the installers came and fit Very conscientious and detailed had to have other work done due to gas connection not being the correct size this was all covered and they did a fantastic job
Customer in West Northamptonshire
Posted on 06/02/2025
, work completed 06/02/2025
Recommended
Viessmann V100 install
My new boiler installation was carried out on time and as per the agreed price. The boiler engineers were polite and courteous and explained the work they were going to do. Any complications were discussed with me and dealt with efficiently. Once the boiler was installed, the functions were explained to me and connected to my hive system correctly. They then dealt with the cleanser and inhibitor and fitted a carbon monoxide alarm. Once finished they then cleaned up my kitchen area and made sure I was happy with everything.
Customer in West Midlands
Posted on 06/02/2025
, work completed 31/01/2025
Recommended
New boiler
Had a boiler fitted by Heatable and couldn't be happier. The fitters were friendly and cleaned up after themselves. Answered any queries we had and explained how to use the controls, (idiot proof). Thank you to everyone involved, from the first phone call to the fitter leaving after the job.
Customer in Merseyside
Posted on 06/02/2025
, work completed 04/02/2025
Recommended
Great Teamwork
Having Solar and Battery fitted was smoothly and quickly handled. All the paperwork was swiftly dealt with and I was kept fully up to date. Installation was clean and tidy and the system is working perfectly.
Customer in Essex
Posted on 05/02/2025
, work completed 07/01/2025
Recommended
Highly recommend Heatable!
Extremely impressed with Heatable and their service, especially Sammy in the customer service centre. So easy to locate the right boiler and order, installation within 48 hours and phone calls to check access so no delays. We are back up & running with a fully installed boiler, would definitely reccomend!
Customer in Buckinghamshire
Posted on 04/02/2025
, work completed 04/02/2025
Recommended
Stress Free Service From A Top Team!
Needing a replacement boiler, I found out about Heatable UK after watching YouTube vlogger Cameron Gray’s 2 year old video about his use of them. It’s worth a watch. After a couple of conversations with their sales team, I discontinued my dialogue with some other local suppliers as Heatable UK impressed me most. This proved to be a great decision. They are price competitive (which is always attractive!) and the service they provide is exemplary. Right from the start, their sales and technical teams engage heavily with you to ascertain exactly what the best boiler is for your location and needs. You are asked to provide certain photos (of internal boiler location, external flue outlet location, etc) in order to help them guide you towards the most suitable brand and model for you. What is really attractive about Heatable UK is that, at no point throughout the process, do you feel under pressure from an intense sales pitch. They really do prefer to listen and help instead, which is delightful. I had the absolute pleasure of dealing mostly with user-friendly sales advisor, Jon Bailey, who epitomises his company’s strong customer satisfaction ethos. I had a pre-conceived idea of the boiler I fancied but, after analysis of my very awkward, high up, flue exit location, Jon (ably backed by his top technical team colleagues) determined that I would be much better off (literally) using a less expensive boiler that’s flue design would circumnavigate the problem. Top service!!
Customer in Glasgow City
Posted on 01/02/2025
, work completed 28/01/2025
Recommended