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Endorsed by Which? Trusted Traders

Heatco

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4.9

112 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

How can we be so sure?

100% of the reviews we publish have been through our stringent moderation process.

4.9
112 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Excellent service
Customer Service
Quality
Value
We were happy with the central heating service carried out by Darren on behalf of Heatco. We received a message in advance of the appointment to confirm when he would be arriving which was the specified time. The job was done efficiently with a problem with the boiler sorted out at the time of the service. Darren was courteous and we would not hesitate to recommend him. The invoice and certificate were e-mailed to us shortly after the service was carried out.
Anne in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
Boiler repair completed efficiently
Customer Service
Quality
Value
Darren diagnosed problem with boiler immediately and resolved problem efficiently. Appointment booked appointment 6th Jan for attendance 7th Jan
Customer in Hertfordshire Posted on 11/01/2022 , work completed 07/01/2022
Easy, quick and well done
Customer Service
Quality
Value
It was easy to book an appointment online for a boiler service with early availability and the engineer Darren was early rather than late (with a text to say they would be early and checking that was OK). Darren was very pleasant and when I queried a TVR on a radiator he immediately looked at it and fixed a sticking pin. Took his shoes off at the door too! Verbally gave information after service and then was sent certificate and invoice (for quoted price on the website) immediately afterwards.
Customer in Hertfordshire Posted on 17/12/2021 , work completed 16/12/2021
Excellent service - very knowledgeable and alway happy to help
Customer Service
Quality
Value
I have been using Heatco services for many years now and will carry on for years to come. Daren knows what he is doing and has been looking after my old boiler years after years so that I made the most of it. When I had building works done, I asked Heatco for advice, and although they didn't do the job (as they don't work with builders), they were very helpful in understanding what we needed. Since we have had a new boiler installed they are happy to come and help, as well as service it for a very decent price. Excellent service, very nice people to deal with!
Customer in Hertfordshire Posted on 02/12/2021 , work completed 24/11/2021
Excellent Service as always
Customer Service
Quality
Value
I always use HeatCo for my plumbing work. Darren was the plumber who serviced my boiler. Very courteous and efficient as always.
Ingrid in Hertfordshire Posted on 02/12/2021 , work completed 01/12/2021
Fitting a replacement up and over dual tap fitting
Customer Service
Quality
Value
Looked to be an easy fill in job but as we had HeatCo cover we decided to leave it to the experts to fit it. I am glad we did. Unbeknown to us, the old tap had completely rusted in to the sink unit solidly locking it into place. Of course, HeatCo's engineer had all the tools to hand and the experience to persuade the fitting to move before cutting it out and fitting the new unit. Excellent job well done.
Customer in Hertfordshire Posted on 29/11/2021 , work completed 25/11/2021
Boiler Service
Customer Service
Quality
Value
We booked the service on Heatco's Website and it was really easy. Darren turned up on time, looked smart and was both friendly and professional. He completed the service and explained what he had done. I would use again and I would recommend.
Customer in Hertfordshire Posted on 23/11/2021 , work completed 22/11/2021
Retainer
Customer Service
Quality
Value
I am on a retainer with Heatco, providing an annual boiler service, on-call emergency plumbing, and basic general plumbing services - although they can provide a full service, including boiler changes, flushing, etc. On this occasion I had a partially blocked sink and a mal-functioning radiator, which were promptly fixed. The plumbers are pleasant, polite and helpful folk.
Customer in Hertfordshire Posted on 20/11/2021 , work completed 19/11/2021
The trader replied (on 22/11/2021)
Thank you so much for your feedback, retainer is such a great explanation of our maintenance plan. ( I will use that in the future) We try our best and adopt old fashioned principles to our workmanship Joe
Excellent job done
Customer Service
Quality
Value
A very professional team who understood what was needed and delivered as promised. We have used HeatCo on a number of occasions and they have always solved problems with a can do approach. Most recently they got hold of a difficult to find part and had it couriered over at their expense so we had heating for the weekend.
Customer in Hertfordshire Posted on 09/11/2021 , work completed 13/10/2021
The trader replied (on 22/11/2021)
No problem and all part of the service thanks for your feedback Joe
Very satisfied new customer
Customer Service
Quality
Value
At the recommendation of several neighbours I arranged for a boiler service with Heatco and was able to get a very quick appointment. Darren and his colleague arrived promptly, carried out the service without any fuss and were also able to sort out an iffy radiator valve at the same time. They reassured us that the boiler was in good order, even though we were not able to tell them how long it had been since it was serviced by the previous owners. This was all done for the very reasonable price of the service. I would definitely recommend them.
Customer in Hertfordshire Posted on 09/11/2021 , work completed 05/11/2021