Endorsed by Which?

Heatco

5.0

223 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
223 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great service
Customer Service
Quality
Value
We had a shower mixer unit replaced. Great service as usual, and booking appointments online so much easier - can see the slots the plumber has available to choose which one most convenient. Came at the scheduled time, all work completed quickly and efficiently and all cleaned up at the end. Recommend.
Customer in Hertfordshire Posted on 18/12/2018 , work completed 13/12/2018
Efficient service and excellent advice
Customer Service
Quality
Value
Joe was on time and efficient with capping and removing my gas stove. Also gave excellent advice about changing a tap and which store to go to get the part. Was invaluable advice during a stressful home move.
Customer in Hertfordshire Posted on 13/12/2018 , work completed 06/12/2018
Boiler replacement
Customer Service
Quality
Value
Our boiler started to play up and we knew it was time to get a new one. Joe came out at least twice to review our concerns (without charging). We received a really clear estimate breaking down all the costs. Deene then turned up a day in advance to make sure he understood what to do the following day. He made the whole process seem effortless. Normally I get to hear all the moans from a plumber but Deene was really efficient and was really good at keeping me informed whilst just getting on with it. I really recommend Heatco.
Customer in Hertfordshire Posted on 07/12/2018 , work completed 19/11/2018
Friendly and reliable service
Customer Service
Quality
Value
HeatCo installed our boiler and recently we had our first year service. The booking system was easy to use and everything ran smoothly and efficiently. We have had a couple of problems with the boiler caused by a plumber fitting our bathroom pipe work incorrectly. We called HeatCo and they resolved the problem, much to our relief!
Customer in Hertfordshire Posted on 30/11/2018 , work completed 19/11/2018
Revised Review. Annual Boiler Service
Customer Service
Quality
Value
I submitted a review earlier but 'the value for money' section did not register correctly. I wanted to give 5 stars. Joe arrived bang on time and as always provided an extremely efficient and friendly service. This was the 5th year running I have used Heatco. They installed my Worcester boiler 5 years ago. The online booking service is so easy to use and appointment confirmed promptly.
Customer in Hertfordshire Posted on 23/11/2018 , work completed 19/11/2018
Great in an emergency!
Customer Service
Quality
Value
This is the fourth time Joe has come to my rescue. He is responsive, thorough and courteous. I have no hesitation in recommending him.
Symes Posted on 21/11/2018 , work completed 21/11/2018
Reliable and efficient
Customer Service
Quality
Value
HeatCo installed our boiler 10 years ago, and they have visited every year to carry out an annual service. As ever, Joe has been polite, friendly and efficient. I recently recommended HeatCo to a friend who was in need of a new boiler, and he has been very pleased.
Mercer Deadman Posted on 15/11/2018 , work completed 15/11/2018
Reliable and Responsive
Customer Service
Quality
Value
I am on a retainer with Heatco, and their prompt service and knowledge of their trade gives confidence whenever there is a problem with plumbing or heating.
JohnTel Posted on 10/11/2018 , work completed 10/11/2018
Excellent Service
Customer Service
Quality
Value
Overhaul of central heating system including new boiler and hot water tank plus a replacement radiator. Joe and Dean provided a friendly, helpful, reliable and professional service. They kept me informed as to what would happen each day and they left everything clean and tidy. I would have no hesitation in recommending HeatCo.
Susan Rowland Posted on 15/04/2018 , work completed 15/04/2018
Efficient and Courteous service
Customer Service
Quality
Value
Joe really will go the extra mile to ensure his customers receive a good service. Boiler replaced with minimum fuss within days of the terminal breakdown of our old boiler. Could not fault the service we received - extremely efficient and courteous. Would not hesitate to recommend.
Ingrid Sweeney Posted on 29/03/2018 , work completed 29/03/2018