Endorsed by Which?

Heatco

5.0

292 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
292 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Highly recommended
Customer Service
Quality
Value
Heatco did a conventional to combi boiler replacement and move, including roof flue, with several complexities in the work. I'd recommend Joe and Dean highly, for a number of reasons. 1) Sent a quotation the same day (unlike a few traders who never responded, or took weeks), *and* which was fully itemised; 2) cost was extremely competitive, c) Dean was extremely competent, helpful and put up with my numerous questions, and was diligent and made sure hot water was restored asap, 3) quality of work was great and were accommodating with a few extra requests, 4) tidy and respectful of my house, 5) the actual cost came in slightly under the estimate, which was reflected in an actual bill of costs and speaks to their honesty. Again, wouldn't hesitate to recommend Heatco.
cdmaynard1 Posted on 07/04/2017 , work completed 07/04/2017
Excellent quick professional job
Customer Service
Quality
Value
From the time I contacted Heatco to the time they completed the job, they were professional. The work was excellent and they cleaned up well!
Catherine, Hertfordshire Posted on 12/03/2015 , work completed 12/03/2015
Job well done
Customer Service
Quality
Value
The work to be done was assessed and estimated promptly. Well explained procedure, agreed on the date of the work to be done promptly and lastly the work was done efficiently, the workmen were courteous and helpful. Cleaned area of work.
Miriam, Hertfordshire Posted on 08/07/2016 , work completed 08/07/2016
Professional job
Customer Service
Quality
Value
Reliable and professional- good clean work.
David, Hertfordshire Posted on 16/06/2016 , work completed 16/06/2016
Recommended
Customer Service
Quality
Value
New boiler fitted. A friendly, reliable and professional service. Fully explained work beforehand and during installation. A very reasonable and competitive quote. Worked hard during installation and ensured everything was clean and tidy afterwards. Would be happy to recommend Joe and Dean to others.
Martin St Albans Posted on 21/10/2017 , work completed 21/10/2017
Brilliant job
Customer Service
Quality
Value
They installed my new boiler and changed several plumbing bits in my house. The quality of work has always been exemplary.
A, Hertfordshire Posted on 07/09/2017 , work completed 07/09/2017
Always thorough and reliable
Customer Service
Quality
Value
Joe and Deene are professional and thorough. They installed the boiler and plumbing throughout our house and have carried out the yearly service since. When the bad weather caused some issues they fixed it within the warranty quickly and with no fuss. Thoroughly recommend!
Customer in Hertfordshire Posted on 18/01/2019 , work completed 14/01/2019
Efficient service and excellent advice
Customer Service
Quality
Value
Joe was on time and efficient with capping and removing my gas stove. Also gave excellent advice about changing a tap and which store to go to get the part. Was invaluable advice during a stressful home move.
Customer in Hertfordshire Posted on 13/12/2018 , work completed 06/12/2018
A professional service
Customer Service
Quality
Value
Have used Heatco for the last 11 years for our central heating/ boiler installation, servicing and repair. Recommended to others over the years. Always a professional and friendly company.
Customer in Hertfordshire Posted on 22/12/2018 , work completed 17/12/2018
Great in an emergency!
Customer Service
Quality
Value
This is the fourth time Joe has come to my rescue. He is responsive, thorough and courteous. I have no hesitation in recommending him.
Symes Posted on 21/11/2018 , work completed 21/11/2018
Annual Boiler Service
Customer Service
Quality
Value
Booked online and carried out promptly and precisely in line with the time booked at the price as promised. Thank you.
Customer in Hertfordshire Posted on 26/01/2019 , work completed 24/01/2019
Radiator move
Customer Service
Quality
Value
Joe and Dean came and moved a radiator. Arrived on time, no hassle, an efficient job done. They left no mess, the rest of the family cane home and didn’t know they’d been. This isn’t the first job they’ve done for us, we’ve been trusting them with our boiler etc for years now and they’ve never let us down. Good local independent company - never going back to British Gas Homecare!
Customer in Hertfordshire Posted on 06/03/2019 , work completed 05/03/2019
Job well done
Customer Service
Quality
Value
The HeatCo team knew what they were doing. The new boiler and cylinder have been installed very neatly. The job was done in good time and to a very reasonable price. The team were friendly and asked questions when there were choices to be made such as the placement of the condensate pipe so that it would not be too conspicuous. I have no hesitation in recommending them and will continue to use HeatCo for the annual inspections.
Customer in Hertfordshire Posted on 01/04/2019 , work completed 15/03/2019
Replacement boiler
Customer Service
Quality
Value
I chose Heatco to install my new boiler on the recommendation of my daughter. I was certainly not disappointed, the work was quite complex as I wanted the boiler installed in the loft instead of the old boiler location in the kitchen. The estimate was provided speedily and the work was carried out in a reasonable timescale. Dean the installer worked so hard and was neat, tidy and very respectful. He ensured I still had hot water available overnight before he left. The quote for the work was accurate and fair. I will certainly use Heatco for further work in my home.
Customer in Hertfordshire Posted on 16/06/2020 , work completed 12/06/2020
Annual Boiler Service
Customer Service
Quality
Value
As expected, a good job well done in a timely manner, as before. Friendly, efficient and above all, professional.
Customer in Hertfordshire Posted on 30/01/2022 , work completed 28/01/2022
The trader replied (on 05/02/2022)
Thank you, we always try our best
Excellent service
Customer Service
Quality
Value
We were happy with the central heating service carried out by Darren on behalf of Heatco. We received a message in advance of the appointment to confirm when he would be arriving which was the specified time. The job was done efficiently with a problem with the boiler sorted out at the time of the service. Darren was courteous and we would not hesitate to recommend him. The invoice and certificate were e-mailed to us shortly after the service was carried out.
Anne in Hertfordshire Posted on 14/01/2022 , work completed 13/01/2022
The trader replied (on 05/02/2022)
thanks, Anne, we always aim to please
Tidy and Diligent.
Customer Service
Quality
Value
HeatCo fitted our Worcester Bosch boiler back in 2013 and have serviced it annually ever since. HeatCo made it clear that the boiler can be serviced by other companies but we found them so good that we decided to stay with the company we trust. On every occasion, be it installation or annual servicing, HeatCo have completed the job thoroughly and I have no problems recommending them as a 5 star choice.
Customer in Hertfordshire Posted on 21/04/2022 , work completed 20/04/2022
Excellent work and customer service.
Customer Service
Quality
Value
Darren has been called to our property to fix a number of plumbing emergencies due to the age of the property and it’s plumbing. He is an absolutely brilliant and highly skilled trades-person who has quickly identified the root cause and remedied the outstanding issues quickly and cost-effectively. We really would promote Darren, Dean and HeatCo to anyone looking for a plumber (whether the job be large or small). The value for money Darren, Dean and HeatCo have offered is excellent. A combination of all of these factors has meant that they are our first and only call for plumbing related issues.
Brandon in Hertfordshire Posted on 05/04/2022 , work completed 04/04/2022
Fast, efficient and on time
Customer Service
Quality
Value
I had a boiler service with HeatCo for the first time on 1st March 2022. I was a little worried as I didn't receive an email confirmation but Mr Dudey arrive promptly and conducted a full service quickly and efficiently. He provided advice at the end on things to keep an eye on and immediately emailed my invoice and service certificate. This was such a refreshing change from my previous experience with other suppliers who kept cancelling or not turning up. I found the work value for money and I will certainly be using HeatCo again. Thank you.
Customer in Hertfordshire Posted on 02/03/2022 , work completed 01/03/2022
Great Service
Customer Service
Quality
Value
Very pleased with friendly and efficient service of our gas boiler by Darren - also checked our gas hob. He had installed a new thermostat for us earlier this year so pleased to book again for boiler service. Booking was very easy and good communications thereafter.
Customer in Hertfordshire Posted on 13/12/2022 , work completed 09/12/2022
Boiler Leak
Customer Service
Quality
Value
Darren turned up bang on the time agreed. Polite and friendly. Considerarate in removing his shoes. He sorted the leak without a problem and checked when my next boiler service will be. I always have extremely good service with Heatco and would highly recommend them.
Customer in Hertfordshire Posted on 21/10/2023 , work completed 19/10/2023
Boiler Service
Customer Service
Quality
Value
Yearly boiler service. As always highly efficient service from Darren @ Heatco. Heatco fitted my boiler and have been servicing it yearly. Highly recommend this company- great service all around and friendly efficient team. And they’ve keep the cost of their boiler the same as last year
Customer in Hertfordshire Posted on 02/11/2023 , work completed 31/10/2023
Great work and fast
Customer Service
Quality
Value
I needed my boiler serviced - it was super easy to book an appointment via the website - plenty of available options. The engineer showed up a few minutes early and completed the work with minimal fuss. Cheaper than alternative options as well!
Customer in Hertfordshire Posted on 26/09/2023 , work completed 25/09/2023
Excellent service
Customer Service
Quality
Value
Darren checked very thoroughly for a suspected and was able to put our minds at rest quickly. We're very grateful for his care and willingness to help.
Customer in Hertfordshire Posted on 10/09/2023 , work completed 08/09/2023
Annual Boiler Service
Customer Service
Quality
Value
I have used Heatco Ltd for a number of years to service my gas central heating boiler. Heatco Ltd installed the boiler and have undertaken the annual service from day1. I have no hesitation in recommending the services of Heatco Lta
Customer in Hertfordshire Posted on 22/08/2023 , work completed 21/08/2023