Endorsed by Which?

Heatco

5.0

292 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

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100% of the reviews we publish have been through our stringent moderation process.

5.0
292 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Great Service
Customer Service
Quality
Value
Very pleased with friendly and efficient service of our gas boiler by Darren - also checked our gas hob. He had installed a new thermostat for us earlier this year so pleased to book again for boiler service. Booking was very easy and good communications thereafter.
Customer in Hertfordshire Posted on 13/12/2022 , work completed 09/12/2022
Professional service
Customer Service
Quality
Value
Heatco has provided a reliable and friendly plumbing service to us for 5 years. This has included replacing our CH boiler and maintaining the plumbing in our large old house. They go out of their way to respond promptly and fix urgent problems. Strongly recommended!
Customer in Hertfordshire Posted on 31/05/2023 , work completed 30/05/2023
Great work and fast
Customer Service
Quality
Value
I needed my boiler serviced - it was super easy to book an appointment via the website - plenty of available options. The engineer showed up a few minutes early and completed the work with minimal fuss. Cheaper than alternative options as well!
Customer in Hertfordshire Posted on 26/09/2023 , work completed 25/09/2023
Great service from friendly people
Customer Service
Quality
Value
Darren from HeatCo carried out our annual gas boiler service recently. The whole process was quick and easy, from making a booking online to getting a text with his arrival time and then the service itself. HeatCo are a firm I've been using for years and I find them consistently friendly, reliable and keen to help. Darren was no exception. Thanks very much.
Customer in Hertfordshire Posted on 13/06/2023 , work completed 12/06/2023
Water leak
Customer Service
Quality
Value
The Heat Co team dealt with our, well hidden, water leak (which was behind boxing in the kitchen) quickly and efficiently. I was grateful to them for rearranging their schedule to fit us in as soon as possible after we had heard the sound of water.
Customer in Hertfordshire Posted on 17/06/2023 , work completed 16/06/2023
Excellent service
Customer Service
Quality
Value
Darren checked very thoroughly for a suspected and was able to put our minds at rest quickly. We're very grateful for his care and willingness to help.
Customer in Hertfordshire Posted on 10/09/2023 , work completed 08/09/2023
Annual Boiler Service
Customer Service
Quality
Value
I have used Heatco Ltd for a number of years to service my gas central heating boiler. Heatco Ltd installed the boiler and have undertaken the annual service from day1. I have no hesitation in recommending the services of Heatco Lta
Customer in Hertfordshire Posted on 22/08/2023 , work completed 21/08/2023
Boiler Service
Customer Service
Quality
Value
A fantastic service, I had booked the boiler service online at a time and date that was convenient to me. The engineer turned up on time and knew who I was and what he was there to do. I was impressed with the knowledge and understanding of the boiler, the sharing of details/results regarding the service and his open and honest opinion of the boiler. He was able to give information regarding the efficiency of the boiler and his opinion on how this rates against new boilers and alternative heating and hot water supply systems. I was left informed and happy with a job well done.
Customer in Hertfordshire Posted on 14/07/2023 , work completed 12/07/2023
Boiler Leak
Customer Service
Quality
Value
Darren turned up bang on the time agreed. Polite and friendly. Considerarate in removing his shoes. He sorted the leak without a problem and checked when my next boiler service will be. I always have extremely good service with Heatco and would highly recommend them.
Customer in Hertfordshire Posted on 21/10/2023 , work completed 19/10/2023
Boiler Service
Customer Service
Quality
Value
Yearly boiler service. As always highly efficient service from Darren @ Heatco. Heatco fitted my boiler and have been servicing it yearly. Highly recommend this company- great service all around and friendly efficient team. And they’ve keep the cost of their boiler the same as last year
Customer in Hertfordshire Posted on 02/11/2023 , work completed 31/10/2023
Annual boiler service
Customer Service
Quality
Value
Darren did our annual service & fixed an ongoing problem with the outflow. This was done with efficiency, no fuss & on time. He kept me informed of arrival time & was very pleasant & straightforward to deal with.
Customer in Hertfordshire Posted on 23/12/2023 , work completed 23/12/2021
Excellent plumbing and heating work
Customer Service
Quality
Value
We have used HeatCo many times over the last 4 years from non-urgent plumbing/heating problems e.g. leaky tap to urgent problems such as an over flowing water tank in the loft. Joe and the team have always been responsive, friendly and efficient and dealt with problems, especially emergencies, speedily. They are also helpful at giving advice and don't sell you what you don't need! The HeatClub (paying a monthly subscription) is great and worth having for all the odd plumbing jobs that crop and includes a free boiler service annually. Thanks to Joe, Darren and the team!
Customer in Hertfordshire Posted on 24/01/2024 , work completed 23/01/2024
Highly recommended
Customer Service
Quality
Value
I called Shaun out through HeatCo's Heat Club scheme, which gives us on-call access to a plumber and heating heating engineer whenever we need it for a monthly fee. It's an excellent deal and meant that when I needed help getting the side panel off the bath, I could book an appointment with HeatCo and Shaun arrived, bang on time, and quickly sorted out our problem. He was friendly and very helpful. Cheers, Shaun. Highly recommended.
Customer in Hertfordshire Posted on 03/02/2024 , work completed 02/02/2024
Boiler Service
Customer Service
Quality
Value
Darren of HeatCo was fantastic, we had a greed a time of 2.30pm, he was running early and called me to see if it was convenient to attend site sooner. He arrived at the new time. He was very professional, he was wearing HeatCo branded clothing and his Van which was HeatCo branded was clean and modern ( pleasure to have on the drive)... He got down to the servicing straight away and was completed within the time that he had suggested. He left the area clean and tidy and was gone. I received a follow up message and confirmed everything was completed to my satisfaction.
Customer in Hertfordshire Posted on 26/06/2024 , work completed 25/06/2024
Really helpful and quick to come out
Customer Service
Quality
Value
I have used HeatCo several times now for issues with my boiler at work and services. Darren is always really helpful and they are reasonably priced. Will definitely return. Thanks Darren!
Customer in Hertfordshire Posted on 30/04/2024 , work completed 29/04/2024
Good work done and quickly
Customer Service
Quality
Value
I had originally asked them to come out and check the pressure valve on my boiler, which turned out to be fine, just a bit stiff. While Darren was here he had a look at another - quick - job I needed doing (adjusting the positioning of some pipes), and he came back the next day and did it very well and efficiently.
Customer in Hertfordshire Posted on 23/05/2024 , work completed 21/05/2024
Annual Boiler Service
Customer Service
Quality
Value
As usual Heatco are very easy to deal with. Darren arrived as booked, did the service and tidied up after he had finished the work. Would certainly recommend Heatco and Darren
Customer in Hertfordshire Posted on 22/08/2024 , work completed 21/08/2024
Very Good Service
Customer Service
Quality
Value
I booked a job with Sean from Heatco but unfortunately he was unwell and not working. However Darren added the job to his list of work and undertook the work instead. As usual Darren was very pleasant and efficient. He undertook the repairs required efficiently and effectively. I would certainly recommend Darren and Heatco.
Customer in Hertfordshire Posted on 15/11/2024 , work completed 14/11/2024
Outstanding
Customer Service
Quality
Value
Second time Heatco have serviced my gas boiler after I dumped British Gas. Convenient date available, engineer on time. Service cannot be faulted. Outstanding service. Thank you for putting my mind at rest.
Customer in Hertfordshire Posted on 19/09/2024 , work completed 18/09/2024
Professional and highly competent
Customer Service
Quality
Value
Excellent service from Shaun at HeatCo who fixed 2 plumbing issues. One was fitting a new plug to the the sink and the other was a new Geberit flush valve to the toilet. The work was easy to schedule with the online booking system and the appointment was kept on time. Work was performed efficiently and very professionally and ai would definitely recommend
Customer in Hertfordshire Posted on 05/03/2025 , work completed 04/03/2025
Thanks very much
Customer Service
Quality
Value
Darren from HeatCo serviced our boiler again yesterday and as always did a great job. He arrived promptly, with advance warning, and carried out the service with a minimum of disruption. We're very happy to recommend HeatCo to others. The service is great.
Customer in Hertfordshire Posted on 02/04/2025 , work completed 01/04/2025
Always reliable and efficient
Customer Service
Quality
Value
Have used Heatco both for individual jobs such as moving rads and also signed up for the annual maintenance plan. The annual maintenance plan covers the boiler servicing and has taken out any worries and associated costs with unexpected problems that inevitably pop up over time on most systems. Individual jobs have always been done on time and competitively. Highly recommend.
Customer in Hertfordshire Posted on 17/03/2025 , work completed 06/03/2025
Highly recommended for boiler service/repair and plumbing
Customer Service
Quality
Value
Have used HeatCo for a number of years for boiler service, and on this occassion fault detection and fix. They're very easy to book, turn up on time, polite, friendly, knowledgeable, fair, trustworthy and good value for money too - everything you want from a tradesman.
Customer in Hertfordshire Posted on 18/03/2025 , work completed 17/03/2025
Fantastic Plumber
Customer Service
Quality
Value
Joe at HeatCo sorted out some issues with a leak for me, quickly and efficiently. Went the extra mile to ensure there were no other issues with my system. Really couldn’t fault the excellent service I received. Would recommend.
Customer in Hertfordshire Posted on 12/01/2025 , work completed 19/12/2024
Reliable, trustworthy & proficient
Customer Service
Quality
Value
Several years ago I subscribed to the company's 'Heat Club' maintenance contract and it has served me very well. For example, a plumber attended to repair a leaking pipe in the kitchen very soon after it was reported. Heatco has done several jobs for me including fixing a knocking radiator and installing SMART radiator valves in every room. The annual maintenance visit is arranged at a time to suit me. All-in-all Heatco provide a much better service than the larger operators, but at a significantly lower price. I am pleased with the service provided and intend to renew my 'HeatClub' membership when it falls due.
Customer in Hertfordshire Posted on 13/01/2025 , work completed 04/12/2024