Endorsed by Which?

Heatco

5.0

292 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
292 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Annual boiler and (2x) gas fire service
Customer Service
Quality
Value
Darren messaged us to advise his expected arrival time which was 15mins earlier than booked and helped us prepare. He arrived as promised and without our asking, removed his footwear and greeted us in a friendly manner. There was no delay in starting the work as he went straight to the boiler to carry out the service. When he finished he moved seamlessly to the first fire laying down carpet protection and cleaning up after him. The second fire was similarly handled during which it was pleasing to have conversation while he worked. Unbeknown to us he had also cleared a slow running bathroom sink whilst working on the boiler, which was a welcome bonus. The certificates were emailed to us promptly after he left, and we look forward to receiving HeatCo at the next service.
Customer in Hertfordshire Posted on 02/11/2023 , work completed 01/11/2023
Boiler Service
Customer Service
Quality
Value
As usual, a first class service, Darren Dudley arrived earlier than was booked, but phoned to see if this was convenient, Service was carried out expertly and did not leave any mess. Thank you Darren
Customer in Hertfordshire Posted on 29/10/2023 , work completed 26/10/2023
Good price and friendly service
Customer Service
Quality
Value
Boiler service easily booked online. Darren arrived spot on time and serviced the boiler, friendly and efficient. Will be happy to use Heatco again.
Customer in Hertfordshire Posted on 27/10/2023 , work completed 12/10/2023
Boiler Leak
Customer Service
Quality
Value
Darren turned up bang on the time agreed. Polite and friendly. Considerarate in removing his shoes. He sorted the leak without a problem and checked when my next boiler service will be. I always have extremely good service with Heatco and would highly recommend them.
Customer in Hertfordshire Posted on 21/10/2023 , work completed 19/10/2023
The best plumbing company
Customer Service
Quality
Value
Darren did a good job as always, today he changed my immersion heater. I’ve used Heatco for the last nearly two years and everyone is unfailingly helpful, friendly and polite. They have an online appointment system and usually I can get one within a week for non urgent stuff, and they come out quickly for urgent things. If you subscribe to their Heat Club you get your boiler serviced yearly AND you can call upon them for all your little plumbing and gas problems. MUCH better than those Home Emergency plans, because nothing is too small with Heatco.- Highly recommended 👍
Customer in Hertfordshire Posted on 18/10/2023 , work completed 17/10/2023
Easy booking, fast service.
Customer Service
Quality
Value
Under Heatco’s service was able to easily book online. The engineer’s visit was notified by text before arrival and the work was efficiently undertaken. Excellent experience.
Customer in Hertfordshire Posted on 17/10/2023 , work completed 16/10/2023
Excellent Service
Customer Service
Quality
Value
I genuinely love this company! The service they provide is excellent - they serviced my boiler and tested all the radiators. I've been lucky enough to have the same colleague a number of times who is always so approachable and friendly. I would highly recommend them.
Customer in Hertfordshire Posted on 06/10/2023 , work completed 03/10/2023
Excellent Service
Customer Service
Quality
Value
We have used HeatCo to maintain our heating system for many years, and even replace the boiler and hot water tank. They are consistently friendly, professional, and very tidy and I am always very happy to recommend them to friends which is the best accolade I can give!
Customer in Hertfordshire Posted on 05/10/2023 , work completed 04/10/2023
Impressive service
Customer Service
Quality
Value
Another great experience with Heatco. Darren carried out the annual boiler service and replaced the faulty motorised valve on the hot water tank. Friendly, efficient, punctual, knowledgeable and trustworthy.
Customer in Hertfordshire Posted on 03/10/2023 , work completed 28/09/2023
Great work and fast
Customer Service
Quality
Value
I needed my boiler serviced - it was super easy to book an appointment via the website - plenty of available options. The engineer showed up a few minutes early and completed the work with minimal fuss. Cheaper than alternative options as well!
Customer in Hertfordshire Posted on 26/09/2023 , work completed 25/09/2023
Great work
Customer Service
Quality
Value
The guys turned up on time, worked hard and were thoughtful about what they were doing - not just selecting the easiest route, but trying to have the best outcome. Also clear about which boiler they were fitting, and why it was most appropriate. Very happy.
Customer in Hertfordshire Posted on 20/09/2023 , work completed 14/09/2023
Boiler Service
Customer Service
Quality
Value
This is the second year I have booked HeatCo to service my central heating boiler. Contacting them was very easy and they proved flexible when I needed to alter a pre booked appointment. On both occasions they were punctual, efficient and pleasant.
Customer in Hertfordshire Posted on 20/09/2023 , work completed 19/09/2023
Excellent service
Customer Service
Quality
Value
Darren checked very thoroughly for a suspected and was able to put our minds at rest quickly. We're very grateful for his care and willingness to help.
Customer in Hertfordshire Posted on 10/09/2023 , work completed 08/09/2023
Annual Boiler Service
Customer Service
Quality
Value
I have used Heatco Ltd for a number of years to service my gas central heating boiler. Heatco Ltd installed the boiler and have undertaken the annual service from day1. I have no hesitation in recommending the services of Heatco Lta
Customer in Hertfordshire Posted on 22/08/2023 , work completed 21/08/2023
Boiler Service
Customer Service
Quality
Value
A fantastic service, I had booked the boiler service online at a time and date that was convenient to me. The engineer turned up on time and knew who I was and what he was there to do. I was impressed with the knowledge and understanding of the boiler, the sharing of details/results regarding the service and his open and honest opinion of the boiler. He was able to give information regarding the efficiency of the boiler and his opinion on how this rates against new boilers and alternative heating and hot water supply systems. I was left informed and happy with a job well done.
Customer in Hertfordshire Posted on 14/07/2023 , work completed 12/07/2023
Excellent, Clean, Efficient and cost effective
Customer Service
Quality
Value
The team at Heatco are always on time, polite, efficient and do a great job. I've had them install two boilers in two properties. They turned up on time, installed new boilers and checked the entire system to make sure it's working properly. I've had them do the annual service on these boilers ever since. Great people, great job.
Customer in Hertfordshire Posted on 10/07/2023 , work completed 06/07/2023
Excellent job
Customer Service
Quality
Value
Had 5 new radiators fitted. House is very old and difficult to work in. Heatco did a wonderful job, and cleaned up very well after themselves. Very pleased.
Customer in Hertfordshire Posted on 26/06/2023 , work completed 21/06/2023
Outside tap
Customer Service
Quality
Value
The copper pipe leading to my outside tap developed a leak. Trying not to panic I phoned Heatco for advice, spoke to Joe. I then went online to book an appointment, easy to book with good availability. Darren arrived on time and did a quick and efficient job replacing the pipe and fitting a new tap for me. Trustworthy, reliable, will definitely be using them again. Thank you Darren.
Customer in Hertfordshire Posted on 17/06/2023 , work completed 16/06/2023
Water leak
Customer Service
Quality
Value
The Heat Co team dealt with our, well hidden, water leak (which was behind boxing in the kitchen) quickly and efficiently. I was grateful to them for rearranging their schedule to fit us in as soon as possible after we had heard the sound of water.
Customer in Hertfordshire Posted on 17/06/2023 , work completed 16/06/2023
Annual Boiler Service and clear blocked sink
Customer Service
Quality
Value
I subscribe to Heatco’s Heat Club, which includes an annual boiler service, plus free labour on small plumbing jobs. Darren completed the annual service on my boiler, as in previous years, and provided a certificate. He also cleared the sink blockage and cleaned up tidily. I’ve been using Heatco for a number of years without any problems, and find their service prompt and efficient.
Customer in Hertfordshire Posted on 13/06/2023 , work completed 12/06/2023
Great service from friendly people
Customer Service
Quality
Value
Darren from HeatCo carried out our annual gas boiler service recently. The whole process was quick and easy, from making a booking online to getting a text with his arrival time and then the service itself. HeatCo are a firm I've been using for years and I find them consistently friendly, reliable and keen to help. Darren was no exception. Thanks very much.
Customer in Hertfordshire Posted on 13/06/2023 , work completed 12/06/2023
Professional service
Customer Service
Quality
Value
Heatco has provided a reliable and friendly plumbing service to us for 5 years. This has included replacing our CH boiler and maintaining the plumbing in our large old house. They go out of their way to respond promptly and fix urgent problems. Strongly recommended!
Customer in Hertfordshire Posted on 31/05/2023 , work completed 30/05/2023
Highly Recommended - used them twice (plus regular servicing)
Customer Service
Quality
Value
A few years ago I needed a new boiler. quotes were obtained and Heatco came out with the best price. Not unrealistically cheap or price-gougingly expensive. Not only that, but during the initial survey they properly scoped out my requirements and made a suggestion for a more appropriate boiler for our house. I believe that this saved me money on a boiler that was appropriately sized for my home and has saved me money ever since by using less gas. The install was very tidy and I've had fault free operation of my boiler ever since. The team are super polite, friendly and get the job done with no mess. They were so good that I used them again when my parents needed a new boiler recently. Again, they turned up bang on time, installed an appropriate boiler for their needs. They helped get the system balanced and have come back for a post install service. They appear to be trusted enough by the manufacturers that they are able to offer the longest warranty on the boilers. The entire team are great. Polite, on time, efficient, tidy and know what they are doing. Just what you need from a Heating and plumbing company.
Customer in Hertfordshire Posted on 23/05/2023 , work completed 19/05/2023
Amazing service in an emergency!
Customer Service
Quality
Value
I happen to be physically disabled and use a wheelchair. My boiler stopped working at about 4pm one afternoon and since I find it very difficult to keep warm, I was desperate to get the heating fixed as soon as possible. I rang Heatco and they were literally with me in about 30 minutes. In the event it was a simple fault to fix, but I just can't thank the guys at Heatco enough. Very highly recommended!
Customer in Hertfordshire Posted on 29/04/2023 , work completed 19/04/2023
Would def recommend
Customer Service
Quality
Value
We have been using Joe and the team at Heatco for the last 10 years and are very happy with them. They are really nice guys and always do a great job and respond quickly to any queries.
Customer in Hertfordshire Posted on 18/04/2023 , work completed 18/04/2023