Endorsed by Which?

Heatco

5.0

311 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
311 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler service
Customer Service
Quality
Value
Very prompt and efficient service. Darren was helpful and pleasant to deal with. I will certainly use you again when I have a need. Thank you.
Customer in Hertfordshire Posted on 25/01/2023 , work completed 24/01/2023
Good and efficient service
Customer Service
Quality
Value
We used HeatCo based on neighbours' recommendations. We originally booked an appointment for a repair online as the heating wasn’t working. Then a boiler service. Both were carried out promptly and efficiently. They arrived on time and did everything they said they would do. Cost reasonable. No hesitation using HeatCo again.
Customer in Hertfordshire Posted on 19/01/2023 , work completed 16/01/2023
Excellent service all round
Customer Service
Quality
Value
Darren provided an outstanding service by getting our boiler working again in sub-zero temperatures. Response time was much faster than expected and the service was as fast, friendly and efficient as always.
Customer in Hertfordshire Posted on 15/12/2022 , work completed 15/12/2022
Great Service
Customer Service
Quality
Value
Very pleased with friendly and efficient service of our gas boiler by Darren - also checked our gas hob. He had installed a new thermostat for us earlier this year so pleased to book again for boiler service. Booking was very easy and good communications thereafter.
Customer in Hertfordshire Posted on 13/12/2022 , work completed 09/12/2022
Incredible service
Customer Service
Quality
Value
I have used Heat Co on several occasions, and this boiler service was another example of how professional, efficient and friendly they are. Highly, highly recommend.
Customer in Hertfordshire Posted on 09/12/2022 , work completed 06/12/2022
Problem with central heating
Customer Service
Quality
Value
Easy to book an appointment online. Darren phoned to say was running late before the appointment time and checked this would not be a problem for me. Diagnosed problem faulty valve, and got the system working. Provisionally booked an appointment the following day to do the work, subject to acceptance of the quote, which I received half an hour later. Said he would phone if able to come earlier which he did, replaced the faulty part and got the system working. Clean and polite and answered all my questions. Had a brief chat about another issue which I hope they can help with.
Customer in Hertfordshire Posted on 21/11/2022 , work completed 16/11/2022
Annual boiler service/kitchen taps replacement
Customer Service
Quality
Value
Paul and Darren arrived on time to service my boiler and also to fit new kitchen sink taps. Both jobs were completed efficiently and on budget. I have used HeatCo for many years and have no hesitation in recommending this Company. Always helpful and friendly and worthy of 5 star rating.
Customer in Hertfordshire Posted on 15/11/2022 , work completed 14/11/2022
Boiler Service
Customer Service
Quality
Value
Work completed quickly, to required standard and left workplace clean and tidy. Original appointment rearranged but kept me informed and new appointment promptly arranged and completed
Customer in Hertfordshire Posted on 26/10/2022 , work completed 24/10/2022
Boiler service
Customer Service
Quality
Value
HeatCo (Darren) fixed a fault on my boiler last year and I was impressed with the service I received so decided to use them again this year for my annual boiler service. Easy to book on line, lots of time slots to choose from and very clear on pricing. A job well done and I will most definitely being using this company again in the future.
Customer in Hertfordshire Posted on 20/10/2022 , work completed 19/10/2022
Boiler service
Customer Service
Quality
Value
My boiler was installed and serviced annually by Heatco. The engineers arrive on time and are always friendly, informative and leave every thing clean & tidy.
Customer in Hertfordshire Posted on 13/10/2022 , work completed 05/10/2022
Heatco Reliable, Quick and Effective
Customer Service
Quality
Value
As a member of the Heatco Heat Club for a number of years, we have had installations and regular boiler services which have always been prompt, effective and courteous. Can recommend Heatco without reservation.
Customer in Hertfordshire Posted on 06/10/2022 , work completed 04/10/2022
Job well done
Customer Service
Quality
Value
Clean and efficient job done on servicing our boiler. On time in fact was early ( but confirmed with a phone call ) Engineer was very pleasant and polite Thank you
Customer in Hertfordshire Posted on 20/08/2022 , work completed 19/08/2022
Boiler service
Customer Service
Quality
Value
Darren serviced my boiler. He was on time, clean and polite. It was easy to book online and I received a text when he was on his way. We also had a brief chat about some other issues with a bathroom tap so I will be booking HeatCo again to sort that. I would definitely recommend.
Customer in Hertfordshire Posted on 19/08/2022 , work completed 17/08/2022
Boiler Service
Customer Service
Quality
Value
As ever, it’s easy to book Heatco. They always arrive on time, are very pleasant and helpful, and do a competent job. That’s why I’ve used them for years.
Customer in Hertfordshire Posted on 18/06/2022 , work completed 17/06/2022
Excellent local plumber
Customer Service
Quality
Value
Heatco were recommended to me by a colleague at work, the job was to replace two taps whilst the pipework of one was embedded behind a kitchen unit. Joe and his colleague were highly professional and did an excellent job at an excellent price. I will be using Heatco as my first port of call in the future and recommending them to colleagues and friends, excellent work and outcome.
Paul in Hertfordshire Posted on 01/06/2022 , work completed 01/06/2022
Quality work and friendly service
Customer Service
Quality
Value
Darren and Dean from HeatCo completed the annual service on my boiler, it's part of their Heat Club service, which I'd also recommend. They arrived on time, very friendly, professional work and the whole job was completed in around 30 minutes. Cleaned up after themselves. Booked online so that was straight forward and easy too.
Customer in Hertfordshire Posted on 29/05/2022 , work completed 20/05/2022
Excellent service
Customer Service
Quality
Value
Following the breakdown of our central heating thermostat we had an immediate response to our afternoon email and the necessary replacement work was completed very efficiently by Darren the following morning. An excellent and friendly service which we can recommend.
Customer in Hertfordshire Posted on 27/05/2022 , work completed 25/05/2022
Gas leak
Customer Service
Quality
Value
After having my old meters changed to smart meters, the gas meter failed the tightness test. Engineer could not find the fault. Gas was switched off. I left a message with Heatco and they quickly replied. Next day before 09.00 Darren arrived. He quickly found the fault and repaired straight away. I have always found Heatco to be reliable, efficient and superb when it comes to communication. I would not hesitate to contact them again.
Customer in Hertfordshire Posted on 14/05/2022 , work completed 13/05/2022
Boiler replacement and repairs
Customer Service
Quality
Value
Joes team are amazing! We needed an emergency boiler replacement which they sorted straight away. Hassle-free and reliable. Really friendly guys and do top-quality work! A previous plumber couldn’t fix what heatco managed to fix in a day! We also had some complications with pipes being blocked and HeatCo came back and spent the whole morning fixing - they didn’t charge us anything for this. Will never be going to anyone else in St Albans. The best there is 10/10 all around. Thank you HeatCo!!!!
Customer in Greater London Posted on 14/05/2022 , work completed 09/05/2022
Good Work
Customer Service
Quality
Value
Painless safety inspectopns for 2 houses. No problems, arrivd on time, friendly service. Flexible about changing appointment times to suit tenants
Customer in Hertfordshire Posted on 08/05/2022 , work completed 05/05/2022
Tidy and Diligent.
Customer Service
Quality
Value
HeatCo fitted our Worcester Bosch boiler back in 2013 and have serviced it annually ever since. HeatCo made it clear that the boiler can be serviced by other companies but we found them so good that we decided to stay with the company we trust. On every occasion, be it installation or annual servicing, HeatCo have completed the job thoroughly and I have no problems recommending them as a 5 star choice.
Customer in Hertfordshire Posted on 21/04/2022 , work completed 20/04/2022
Excellent work and customer service.
Customer Service
Quality
Value
Darren has been called to our property to fix a number of plumbing emergencies due to the age of the property and it’s plumbing. He is an absolutely brilliant and highly skilled trades-person who has quickly identified the root cause and remedied the outstanding issues quickly and cost-effectively. We really would promote Darren, Dean and HeatCo to anyone looking for a plumber (whether the job be large or small). The value for money Darren, Dean and HeatCo have offered is excellent. A combination of all of these factors has meant that they are our first and only call for plumbing related issues.
Brandon in Hertfordshire Posted on 05/04/2022 , work completed 04/04/2022
Very impressed
Customer Service
Quality
Value
I searched Trusted Traders for a new local gas safe registered plumber after the previous local plumber I had used retired. All I can say is that my experience of HeatCo is absolutely in line with the many other positive reviews. My initial phone call and email to HeatCo was responded to very promptly. Booking online was convenient and easy, and Darren was punctual, courteous and explained the issues with, and proposed solutions to, the two different issues with my central heating very clearly. The issues were then fixed at a follow up appointment at my convenience. Invoice settlement can be done online and is also convenient and easy. I am really impressed with the way this company is run, and the work done by Darren. Going forwards, I am so pleased I know who to turn to for my future boiler servicing and other plumbing needs!
Customer in Hertfordshire Posted on 04/03/2022 , work completed 02/03/2022
Great Service
Customer Service
Quality
Value
Easy to book an appointment online which made life easier. Darren came round quickly and figured out the problem which needed a new part, came back two days later and fitted, very friendly. Really stress free and just got it sorted at a reasonable price. Exactly what I wanted.
Paul in Hertfordshire Posted on 04/03/2022 , work completed 28/02/2022
Central Heating pump
Customer Service
Quality
Value
My central heating pump burnt out so a replacement was needed. A call to Heatco resulted in getting an engineer very promptly. Darren came and we discussed the necessity to change the pump. I agreed and fortunately, he had a suitable replacement in his van. Within an hour he had finished the job and got our heating back on again - may I say at this point both my wife and I are pensioners. Darren came over as a very helpful and sympathetic engineer.
Customer in Hertfordshire Posted on 04/03/2022 , work completed 03/03/2022