Endorsed by Which?

Heatco

5.0

292 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
292 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler replacement
Customer Service
Quality
Value
Our boiler started to play up and we knew it was time to get a new one. Joe came out at least twice to review our concerns (without charging). We received a really clear estimate breaking down all the costs. Deene then turned up a day in advance to make sure he understood what to do the following day. He made the whole process seem effortless. Normally I get to hear all the moans from a plumber but Deene was really efficient and was really good at keeping me informed whilst just getting on with it. I really recommend Heatco.
Customer in Hertfordshire Posted on 07/12/2018 , work completed 19/11/2018
Friendly, professional and get the job done
Customer Service
Quality
Value
This is the second time I have had a new boiler from Heatco. Never had any problems with the first boiler which I had for 5 years before moving house. I asked Joe and his team to put a new boiler in my new house, which they did along with radiators and nearly all the pipes when it turned out the old pipes were leaking and falling apart. Job got done within budget and time despite the unexpected issue with the pipes. Friendly, helpful and professional. Would definitely recommend this firm.
Customer in Hertfordshire Posted on 07/07/2019 , work completed 18/06/2019
The trader replied (on 11/07/2019)
Thank you so much for the review Gemma, good luck in your new home and see you in a year for your 1st Service.....Joe
Excellent service
Customer Service
Quality
Value
Excellent service from HeatCo and great value! - I would definitely recommend them for plumbing maintenance and repairs.
Customer in Hertfordshire Posted on 22/10/2019 , work completed 03/10/2019
Combi-boiler installation to replace a traditional hot-tank system
Customer Service
Quality
Value
We went through a long list of potential suppliers for this job and got the full range of 'advice' and prices. We eventually contacted someone on Neighbours Next Door who already had asked for recommendations and asked who they had used and she whole-heartedly recommended Heatco. Joe came round and talked through the issues clearly and sensibly and we agreed the work and price. The job was carried out a couple of weeks later. The guys were brilliant. Clean, tidy, knowledgeable, considerate and absolutely professional and completed the installation in the agreed time. They were also happy to return to resolve a couple of issues immediately. Putting in a new boiler system is not a trivial amount of work and disruption and its important that you can trust the people doing the work. We would have absolutely no problem in recommending Heatco for any heating work or plumbing needs.
Customer in Hertfordshire Posted on 16/02/2022 , work completed 15/02/2022
Central Heating pump
Customer Service
Quality
Value
My central heating pump burnt out so a replacement was needed. A call to Heatco resulted in getting an engineer very promptly. Darren came and we discussed the necessity to change the pump. I agreed and fortunately, he had a suitable replacement in his van. Within an hour he had finished the job and got our heating back on again - may I say at this point both my wife and I are pensioners. Darren came over as a very helpful and sympathetic engineer.
Customer in Hertfordshire Posted on 04/03/2022 , work completed 03/03/2022
Annual boiler service/kitchen taps replacement
Customer Service
Quality
Value
Paul and Darren arrived on time to service my boiler and also to fit new kitchen sink taps. Both jobs were completed efficiently and on budget. I have used HeatCo for many years and have no hesitation in recommending this Company. Always helpful and friendly and worthy of 5 star rating.
Customer in Hertfordshire Posted on 15/11/2022 , work completed 14/11/2022
Boiler Service
Customer Service
Quality
Value
Work completed quickly, to required standard and left workplace clean and tidy. Original appointment rearranged but kept me informed and new appointment promptly arranged and completed
Customer in Hertfordshire Posted on 26/10/2022 , work completed 24/10/2022
Annual Boiler Service and clear blocked sink
Customer Service
Quality
Value
I subscribe to Heatco’s Heat Club, which includes an annual boiler service, plus free labour on small plumbing jobs. Darren completed the annual service on my boiler, as in previous years, and provided a certificate. He also cleared the sink blockage and cleaned up tidily. I’ve been using Heatco for a number of years without any problems, and find their service prompt and efficient.
Customer in Hertfordshire Posted on 13/06/2023 , work completed 12/06/2023
Boiler Service
Customer Service
Quality
Value
This is the second year I have booked HeatCo to service my central heating boiler. Contacting them was very easy and they proved flexible when I needed to alter a pre booked appointment. On both occasions they were punctual, efficient and pleasant.
Customer in Hertfordshire Posted on 20/09/2023 , work completed 19/09/2023
Great Service As Always
Customer Service
Quality
Value
We have had Heatco to service our boiler every year, since they installed it some years ago. They always arrive at the arranged time, are very efficient, friendly, polite and tidy. I have found it very easy to book an appointment on their website although you can phone.
Customer in Hertfordshire Posted on 20/10/2021 , work completed 19/10/2021
Professional & friendly
Customer Service
Quality
Value
Heatco were very responsive from the first contact and Darren was friendly and helpful. Great, no hassle service at a good price.
Norma in Hertfordshire Posted on 08/10/2021 , work completed 05/10/2021
Boiler Service
Customer Service
Quality
Value
As ever, it’s easy to book Heatco. They always arrive on time, are very pleasant and helpful, and do a competent job. That’s why I’ve used them for years.
Customer in Hertfordshire Posted on 18/06/2022 , work completed 17/06/2022
Would def recommend
Customer Service
Quality
Value
We have been using Joe and the team at Heatco for the last 10 years and are very happy with them. They are really nice guys and always do a great job and respond quickly to any queries.
Customer in Hertfordshire Posted on 18/04/2023 , work completed 18/04/2023
Honest, reliable & great value
Customer Service
Quality
Value
We used HeatCo to service our boiler, which had a fault with the circuit board. They serviced the boiler, then returned a few hours later with a new circuit board and control knobs. They only charged for the parts (above the standard service cost for our boiler). Really reasonable - no extra labour charge for replacing the faulty parts. I have used the company a number of times now and have always found them to be extremely honest and professional. I would thoroughly recommend them to anyone. They are also easy to get out at short notice. One last thing - they contact you via text when they are on their way. Great communication.
Matt in Hertfordshire Posted on 07/02/2023 , work completed 06/02/2023
Very pleased
Customer Service
Quality
Value
Darren is excellent and provides a very good service. No fuss and executes the work as I like to see it done. Many thanks to Darren
Customer in Hertfordshire Posted on 08/11/2023 , work completed 07/11/2023
Excellent Service
Customer Service
Quality
Value
We have used HeatCo to maintain our heating system for many years, and even replace the boiler and hot water tank. They are consistently friendly, professional, and very tidy and I am always very happy to recommend them to friends which is the best accolade I can give!
Customer in Hertfordshire Posted on 05/10/2023 , work completed 04/10/2023
Excellent Service
Customer Service
Quality
Value
I genuinely love this company! The service they provide is excellent - they serviced my boiler and tested all the radiators. I've been lucky enough to have the same colleague a number of times who is always so approachable and friendly. I would highly recommend them.
Customer in Hertfordshire Posted on 06/10/2023 , work completed 03/10/2023
No hassle boiler service
Customer Service
Quality
Value
We use HeatCo's HeatClub service which gives us a plumber / heating engineer on call and free boiler services. Darren did our annual boiler service yesterday and was great, as always. He arrived on time, carried out the service with minimum disruption for us, and sent us the service certificate immediately. A great service that we can rely on. Many thanks, once again!
Customer in Hertfordshire Posted on 09/04/2024 , work completed 08/04/2024
First Rate
Customer Service
Quality
Value
I am blown away by the service provided by Heatco. I was able to go onto their website and book an appointment online. Darren came at the allotted time and I had received my gas certificate by the time he had left. No chasing! It's a revelation!
Customer in Hertfordshire Posted on 17/04/2024 , work completed 17/04/2024
Boiler maintenance
Customer Service
Quality
Value
Easy to book, arrive on time, polite, friendly, get the job done - everything you want from a tradesman.
Customer in Hertfordshire Posted on 25/04/2024 , work completed 24/04/2024
Fast, Friendly & Thorough Heating Service
Customer Service
Quality
Value
Quality service at a reasonable price. I was able to get an appointment to service my boiler and to investigate a radiator that had stopped working within a couple of days. Darren arrived on time, diagnosed the radiator problem quickly, and repaired there and then using spares from his van. The boiler was serviced efficiently, the certificate & invoice issued right away. A really good experience, would definitely use again.
Customer in Hertfordshire Posted on 27/04/2024 , work completed 26/04/2024
Brilliant service always
Customer Service
Quality
Value
I’ve been using HeatCo for years. Boiler service done today. Really thorough inspection and service. No mess and super courteous plumber. Always so helpful and willing to go the extra mile. Would recommend without hesitation.
Customer in Hertfordshire Posted on 14/05/2024 , work completed 13/05/2024
Boiler not working
He was round on time, after checking the boiler I was pleased with the speed that my boiler was fixed and the friendly and reasonably priced service I received.
Customer in Hertfordshire Posted on 28/02/2024 (Reviewer did not use service)
The best plumbing company
Customer Service
Quality
Value
Darren did a good job as always, today he changed my immersion heater. I’ve used Heatco for the last nearly two years and everyone is unfailingly helpful, friendly and polite. They have an online appointment system and usually I can get one within a week for non urgent stuff, and they come out quickly for urgent things. If you subscribe to their Heat Club you get your boiler serviced yearly AND you can call upon them for all your little plumbing and gas problems. MUCH better than those Home Emergency plans, because nothing is too small with Heatco.- Highly recommended 👍
Customer in Hertfordshire Posted on 18/10/2023 , work completed 17/10/2023
Heatco
Customer Service
Quality
Value
Darren from Heatco carried out the annual boiler service and issued the gas cert. It was easy to book the appointment and the work was nicely done at the agreed time.
Customer in Hertfordshire Posted on 02/10/2024 , work completed 01/10/2024