Endorsed by Which?

Heatco

5.0

292 Reviews

What is a Which? Trusted Traders Hertfordshire Trading Standards Approved Endorsement?

Which? Trusted Traders has partnered with Hertfordshire Trading Standards to create a Hertfordshire Trading Standards Approved endorsement. In addition to our standard trading standards assessment, this trader has had a DBS check and is subject to a Trading Standards intelligence check

About

As one of the leading heating and plumbing experts in St Albans, over the last 20 years HeatCo have built a reputation for reliable, honest and great value service. A family run organisation, we are based in St Albans, and are perfectly placed to supply boiler and central heating installations, repairs and maintenance to clients across the Hertfordshire area.
We are Worcester Bosch Platinum Accredited Installers offering extended Guarantee benefits on all our Boiler installations.
We are also BAXI accredited and can offer maximum warranties on their range.
Our maintenance plan HeatClub has been very well received by clients looking for an alternative to the larger insurance based providers.
Book your appointment on line using our website or call our numbers for helpful advice

We work with all makes of Boilers and Controls

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler repair
    • Boiler servicing
    • Gas safety testing and inspection
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Gas installers

  • More Services

    • general plumbing repairs
    • expert advice and knowledge

Customer reviews

Why you can trust these reviews

All reviews are verified as being genuine and a true customer of this trader.

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100% of the reviews we publish have been through our stringent moderation process.

5.0
292 reviews
Customer Service
5.0
Quality
5.0
Value
4.9
Sort by
Boiler Service
Customer Service
Quality
Value
Darren was amiable carried out the Boiler Service and was punctual, professional, clean and efficient. No problems.
Customer in Hertfordshire Posted on 09/10/2021 , work completed 08/10/2021
Professional & friendly
Customer Service
Quality
Value
Heatco were very responsive from the first contact and Darren was friendly and helpful. Great, no hassle service at a good price.
Norma in Hertfordshire Posted on 08/10/2021 , work completed 05/10/2021
Excellent Job as always
Customer Service
Quality
Value
Great job as always from this friendly and professional company :) Arrived on time, fitted a replacement Nest Heatlink and tested with no issues.
Customer in Hertfordshire Posted on 07/10/2021 , work completed 06/10/2021
Really great response and lovely engineer
Customer Service
Quality
Value
Heat co were amazing and it was really efficient to book my appointment online which was really easy. The response time was super quick and the engineer was really helpful and polite and sorted out our problem really with ease but was careful to check through all possible faults. Overall excellent traders, I would trust every time.
Customer in Hertfordshire Posted on 03/08/2021 , work completed 03/08/2021
Highly Recommended
Customer Service
Quality
Value
Joe and his team always provide a great service, excellent advice and are always reliable. The online booking tool is very helpful. Wouldn't hesitate to recommend to anyone.
Customer in Hertfordshire Posted on 19/07/2021 , work completed 15/07/2021
Great Job from start to finish
Customer Service
Quality
Value
Very efficient, great communication from the beginning steps of quotes through to the work in hand. We had a new combi boiler which meant work over a few days. Clear and on-time with the schedule and the home environment was always kept tidy at the end of the day meaning minimal mess to deal with and assisted in patching up areas needed to be removed such as brick work and the walls. Would highly recommend to anyone who is in need of having an work done in this field. Thanks.
Peter and Claire Riley Posted on 26/08/2020 , work completed 03/08/2020
Replacement boiler
Customer Service
Quality
Value
I chose Heatco to install my new boiler on the recommendation of my daughter. I was certainly not disappointed, the work was quite complex as I wanted the boiler installed in the loft instead of the old boiler location in the kitchen. The estimate was provided speedily and the work was carried out in a reasonable timescale. Dean the installer worked so hard and was neat, tidy and very respectful. He ensured I still had hot water available overnight before he left. The quote for the work was accurate and fair. I will certainly use Heatco for further work in my home.
Customer in Hertfordshire Posted on 16/06/2020 , work completed 12/06/2020
Excellent work and price
Customer Service
Quality
Value
I had a new boiler fitted and am very happy with the result. Not only was the work done on time in a professional way by an excellent plumber, the price for the work was very reasonable. He also left us with no mess to clear up and had a very pleasant manner.
Customer in Hertfordshire Posted on 24/05/2020 , work completed 20/05/2020
Great boiler service
Customer Service
Quality
Value
A thorough and reasonably priced boiler service from HeatCo. It was very easy to book on the HeatCo website. Great service and I will definitely be using the company in future.
Customer in Hertfordshire Posted on 07/03/2020 , work completed 24/01/2020
Water leak
Customer Service
Quality
Value
I had my hall, landing and stairs re-decorated, and had taken the carpet up, as a new one was being fitted the following morning. My wife swept and washed the floor, but found a couple of tiny, proud nails. I banged these down and we went to bed. Seven am. the following morning I went downstairs to find water pouring down from the ceiling - it would appear that water pipes were just below the floorboards, i.e. a channel cut in the top of the rafters, rather than drilled through them lower down! I immediately called Heatco and left a message, which was replied to promptly, and Joe and Dean arrived just after 8am. The leak was fixed quickly and damage minimised. We were so grateful to have, what was a horrible experience, resolved do quickly - and quicker than my insurance. Company could have achieved.
Customer in Hertfordshire Posted on 25/01/2020 , work completed 24/01/2020
The trader replied (on 09/02/2020)
Your welcome John, phones always on, we try our best
Excellent, professional service.
Customer Service
Quality
Value
We instructed Heatco as they are a Worcester Bosch recommended central heating company. Joe called round very promptly to check the required work and give us a quote. First impressions were a professional friendly company and we immediately felt confident to instruct them. Our estimate was e-mailed through the same day and a date arranged for the work to be carried out. Dean and Ryan carried out the work and they too were very pleasant and professional. The work involved correcting unsatisfactory work carried out by another central heating company so we were very pleased to have found a company we could trust and we would have no hesitation in recommending them.
Customer in Hertfordshire Posted on 20/01/2020 , work completed 07/01/2020
Excellent service
Customer Service
Quality
Value
Excellent service from HeatCo and great value! - I would definitely recommend them for plumbing maintenance and repairs.
Customer in Hertfordshire Posted on 22/10/2019 , work completed 03/10/2019
Another great job
Customer Service
Quality
Value
I have used Heatco for a number of years, for everything from a regular boiler service to a total heating system overhaul. Always reliable, punctual, pleasant, professional and really clued up on all things heating-related.
Phillipa in Hertfordshire Posted on 30/09/2019 , work completed 26/09/2019
Excellent service
Customer Service
Quality
Value
Joe has done a lot of work for us since moving and all has been done quickly and efficiently and has been fairly priced with no hidden costs. I would have absolutely no hesitation in recommending Heatco.
Customer in Hertfordshire Posted on 18/09/2019 , work completed 10/09/2019
Mixer
Customer Service
Quality
Value
Been using Heatco for the last 5 years. Must say they are always prompt, courteous and professional...
Emilio Posted on 05/08/2019 , work completed 02/08/2019
Boiler Services
Customer Service
Quality
Value
We had our first service on our boiler that was supplied and installed by Joe @ Heatco last year. They are a very professional company, tidy and polite, nothing is too much trouble for them, all questions answered. Would highly recommend.
Sandra Posted on 31/07/2019 , work completed 31/07/2019
Friendly, professional and get the job done
Customer Service
Quality
Value
This is the second time I have had a new boiler from Heatco. Never had any problems with the first boiler which I had for 5 years before moving house. I asked Joe and his team to put a new boiler in my new house, which they did along with radiators and nearly all the pipes when it turned out the old pipes were leaking and falling apart. Job got done within budget and time despite the unexpected issue with the pipes. Friendly, helpful and professional. Would definitely recommend this firm.
Customer in Hertfordshire Posted on 07/07/2019 , work completed 18/06/2019
The trader replied (on 11/07/2019)
Thank you so much for the review Gemma, good luck in your new home and see you in a year for your 1st Service.....Joe
Another great job by Joe at HeatCo
Customer Service
Quality
Value
Joe installed a new WC for us which proved far more challenging than anticipated due to the configuration of the pre-existing loo. Despite this Joe did a fantastic job and figured out how to complete the installation, which would have defeated many others! As always Joe was prompt, reliable and ensured that everything was perfect. Excellent service!
Nick, St Albans Posted on 03/07/2019 , work completed 03/07/2019
The trader replied (on 04/07/2019)
Thanks for the review Nick, and yes it was a challenge !! Glad to hear you are satisfied with the end result.......Joe
Job well done
Customer Service
Quality
Value
The HeatCo team knew what they were doing. The new boiler and cylinder have been installed very neatly. The job was done in good time and to a very reasonable price. The team were friendly and asked questions when there were choices to be made such as the placement of the condensate pipe so that it would not be too conspicuous. I have no hesitation in recommending them and will continue to use HeatCo for the annual inspections.
Customer in Hertfordshire Posted on 01/04/2019 , work completed 15/03/2019
Friendly and helpful
Customer Service
Quality
Value
Arrived on time and carried out the work effectively and left the site clean and tidy. Joe carried out the work with a pleasant and friendly manner. Would certainly recommend them for any domestic heating work.
Customer in Hertfordshire Posted on 12/03/2019 , work completed 14/02/2019
Radiator move
Customer Service
Quality
Value
Joe and Dean came and moved a radiator. Arrived on time, no hassle, an efficient job done. They left no mess, the rest of the family cane home and didn’t know they’d been. This isn’t the first job they’ve done for us, we’ve been trusting them with our boiler etc for years now and they’ve never let us down. Good local independent company - never going back to British Gas Homecare!
Customer in Hertfordshire Posted on 06/03/2019 , work completed 05/03/2019
Decommissioning of an old floor standing boiler and installation of a new Worcester Bosch boiler.
Customer Service
Quality
Value
We found, HeatCo, Deane and Joe carried out an excellent job of decommissioning our old boiler and installing new Worcester Bosch boiler with minimum disruption. Arrived on time, work carried out quietly, efficiently and very tidy. We were fully informed of progress from beginning to completion of job and were fully advised how to use the new heating system. Courtesy was extended at all times. We shall have no hesitation to use HeatCo again for any other works at our property. Thank you.
Customer in Hertfordshire Posted on 07/02/2019 , work completed 07/02/2019
Rapid response and fabulous service
Customer Service
Quality
Value
Joe was able to respond really quickly to an SOS and solve the problems when the electricity supply to my boiler was not functioning properly. He's also serviced the boiler several times since it was installed a few years ago and so as the call-out was an easily fixed problem there was no charge. However, my house guest will be told not to play with switches in the airing cupboard if they come to stay again. Many, many thanks Joe - you are a superstar!
Customer in Hertfordshire Posted on 29/01/2019 , work completed 29/01/2019
A very professional, reliable service
Customer Service
Quality
Value
HeatCo has done a variety of work at our house over the past 10 years, from installation and servicing to dealing with emergencies and giving advice. Always feel in very good hands. Joe is very knowledgeable, reliable, friendly. I can only recommend HeatCo!
Customer in Hertfordshire Posted on 28/01/2019 , work completed 25/01/2019
Professional, friendly and expert heating engineers
Customer Service
Quality
Value
I'm not one to leave reviews, but Joe and Dean deserve a few words to back up our fabulous experience using HeatCo. From the outset they were both friendly; from arranging the quote to responding to queries. Dean carried out the work - it was a long 5 day complete heating system installation. His attention to detail on the installation was exceptional - he carried out the work like it was his own home, tidying up after himself and ensuring the pipe runs and boiler fitting was neat and tidy. The heating was up and running first time after day 4. He unpicked the plumbing mess that we inherited and we now have a toasty home! We arranged a few quotes and visits from various heating engineers and in the end were very happy to have chosen HeatCo.
Customer in Hertfordshire Posted on 28/01/2019 , work completed 18/01/2019