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Heating Scotland Ltd

5.0

67 Reviews

About

Heating Scotland have been making central heating affordable and efficient for over 15 years now.
We install and maintain domestic and commercial gas boilers and also electric boilers.

We are a small company based in East Lothian, covering Edinburgh and the Lothians. We provide a level of customer service seldom seen in many of the larger companies.

We are an independent heating installer that thrives on word of mouth by putting the customer first. We take a real pride in every job we do and we only ever install reliable equipment in your home.

We are accredited installers for all of the main gas and electric boiler manufacturers including Vaillant, Worcester Bosch, Viessmann, Vokera, Trianco, OSO, Heatrae Sadia and EHC. What this means to the customer is the added benefit of a minimum 5 year warranty on any system installed by us.

Unlike other companies, everything we install is covered for a minimum of 5 years, not just the boiler. We can warranties of up to 10 years on most boilers we fit

What we do

  • Boiler, central heating and gas engineers

    • Boiler installation
    • Boiler servicing
    • Gas safety testing and inspection
    • Boiler repair
    • Radiators and central heating
  • Heating contractors

    • Central heating systems (installation and servicing)
  • Plumbers

    • Unvented cylinder installation and maintenance
  • More Services

    • electric central heating boilers
    • commercial heating boilers

Customer reviews

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5.0
67 reviews
Customer Service
5.0
Quality
5.0
Value
5.0
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Very professional
Customer Service
Quality
Value
I started using heating Scotland 2 years ago for my boiler service and they are the best. Even in an emergency situation they are a super reliable company. Shirley is a great front for the company and they always get the work done quickly and efficiently
Customer in East Lothian Posted on 22/12/2025 , work completed 15/12/2025
Electric Central Heating Annual service
Customer Service
Quality
Value
Booked service within 2 weeks of call at a time and date to suit me. Same Engineer who attended last year, arrived on time and completed service in around 30 mins with no issues. Will use them again next year.
Customer in Posted on 24/11/2025 , work completed 18/11/2025
Work done
Customer Service
Quality
Value
Fitted us in to remove and fit gas hob at last minute can't praise them enough and would definitely recommend them.
Customer in East Lothian Posted on 22/10/2025 , work completed 25/09/2025
Combi boiler installation and services
Customer Service
Quality
Value
Quality installation in 2017 of Worcester boiler No faults and routine services every year including recent earth banding installed. Nice a see apprentice training qualification scheme in action
Customer in East Lothian Posted on 20/10/2025 , work completed 13/10/2025
Gas boiler
Customer Service
Quality
Value
Excellent service, Lovely people. Very good price and clean and tidy job. Would highly recommend to anyone.
Customer in East Lothian Posted on 06/10/2025 , work completed 06/10/2025
Absolute brilliant service
Ive been using Heating Scotland for several years to service my boiler (they original installed). All round excellent company and great communication. I also have a granny annex(Dadpad) as well which was a total turn key solution. This fully electric system heating system started to go on th blink, so I had Heating Scotland do a service and they found several issues with the installation some quite major but all resolved now. I wouldn't hesitant to recommend Heating Scotland.
Customer in Edinburgh Posted on 22/09/2025 (Reviewer did not use service)
Professional and efficient services
Customer Service
Quality
Value
I needed a boiler service. Heating Scotland were prompt in replying to my initial enquiry, offering several dates and times to suit. Communication by email and phone was courteous, clear, and helpful. The service was done on time, efficiently, and with no mess. Electronic feedback on the boiler performance was available within an hour. I felt confident in all dealings with the company and intend to use them again for a bigger job.
Customer in East Lothian Posted on 18/08/2025 , work completed 14/08/2025
Annual boiler service
Customer Service
Quality
Value
I contacted Heating Scotland Ltd around a week before my annual boiler service was due to state that my boiler was not producing hot water. They promptly arranged for an engineer to come to my home to identify the problem. The engineer stated that the timer switch was faulty; he replaced the switch and informed me that there would be no charge for the replacement as it was still under warranty. The engineer then did a full service of my heating system. He was courteous throughout the visit. When I received my invoice, I was delighted to find out that the cost was not only reasonable but that I hadn’t been charged any more than a standard service charge. This is an excellent company to do business with. I give them five stars!
Customer in Edinburgh Posted on 04/08/2025 , work completed 04/06/2025
Annual Service
Customer Service
Quality
Value
Heating Scotland supplied and installed my new gas central heating system 9 years ago. The installation was completed and operational within 2 days. It has been trouble free and serviced by Heating Scotland annually. I can fully recommend Heating Scotland for all your gas heating issues.
Customer in East Lothian Posted on 18/07/2025 , work completed 10/07/2025
Hot water tank repaired
Customer Service
Quality
Value
Our hot water tank developed a leak, meaning we had only mains water for a number of days. Other plumbers said the leak was not repairable and suggested installing a new tank in another location at considerable expense and disruption. After an initial mix-up over appointments, Heating Scotland attended promptly, and Steve suggested a repair method which was worth trying before considering other options. He sourced suitable parts, and Aidan successfully fitted them the next day. The team stayed onsite to make sure the system refilled correctly without leaks or airlocks. The repair costs less than the emergency plumber, who merely shut off the supply to the tank. Our thanks to Steve and the guys and to Shirley, who kept us informed. We would certainly use Heating Scotland again and can thoroughly recommend them.
Customer in East Lothian Posted on 03/07/2025 , work completed 27/06/2025
Great customer service and plumbing work
Customer Service
Quality
Value
Heating Scotland Ltd came to repair a leaking stopcock and fit a new power shower for us. This is the first time I've used them. Their customer service was exceptional - being able to chat to Shirley, who was so friendly, helpful, and accessible, responded quickly to emails, and set up everything. They were able to offer a visit very soon after my calling them, arrived exactly on time, and did a good job sorting the leak and installing the shower. The price was good and was as estimated in advance. Will definitely be using them again. Many thanks.
Customer in East Lothian Posted on 21/05/2025 , work completed 16/05/2025
Excellent service
Customer Service
Quality
Value
Had a high pressure flush of heating system but unfortunately elderly boiler still had problems, so sought advice. Steve has been really helpful in both issues I’ve had and recommended a new boiler. Shirley in the office also very helpful with queries I had, great communication about quote and booking. As before the team on the day were prompt, friendly, professional and tidy. New boiler installed quickly, I could hear the engineer educating his assistant and explaining what he was doing! He was happy to spend time going over controls and maintenance. Programmed the thermostat and checked everything done to my satisfaction before leaving. Follow-up also excellent with certification and service plan. I feel very confident in their technical work and customer care is exceptional.
Customer in Posted on 01/05/2025 , work completed 29/04/2025
Excellent company
Customer Service
Quality
Value
I have used Heating Scotland for many years and find them consistently reliable and friendly. They service my central heating regularly, deal promptly with problems and recently installed a new radiator for me with the minimum of fuss and disruption. I would thoroughly recommend them.
Customer in Edinburgh Posted on 23/04/2025 , work completed 03/04/2025
Heating Scotland to the rescue!
Customer Service
Quality
Value
Heating Scotland's professionalism and expertise helped me sort out a concern that there might be a leak in my radiator/boiler system affecting my neighbor below. Heating Scotland Ltd inspected my system and the area of concern for leaks as well as my neighbor's ceiling and floor below me. To further assuage our concerns, at my request, they returned for an additional inspection with thermal testing. This put all of us to rest. We could see that everything was in proper working order and completely dry. Heating Scotland's technicians were the epitome of the highest standards of professionalism which gave me the greatest sense of assurance. This was the second time Heating Scotland came to service my boiler system. Previously they replaced the computer chip board and my system has been working well ever since. I really appreciate and trust in Heating Scotland!
Customer in East Lothian Posted on 22/04/2025 , work completed 26/03/2025
Excellent service
Customer Service
Quality
Value
Excellent service by the heating engineer who sorted my dad's central heating on the same day I called. He was very helpful very friendly. The lady I spoke to in the office was also very helpful and friendly. I will definitely use this company again and would absolutely recommend them.
Customer in Edinburgh Posted on 28/02/2025 , work completed 24/02/2025
Excellent service
Customer Service
Quality
Value
From first phone call to job being complete, the service was excellent. Engineers turned up on time, were very courteous/professional, fixed the issues (which a previous company failed to do) before carrying out a service. Thoroughly recommend.
Customer in East Lothian Posted on 21/02/2025 , work completed 12/12/2024
Exemplary service since 2013
Customer Service
Quality
Value
I have been a customer of Heating Scotland since 2013. I had a new wet Electric heating system installed and I can confidently say that their service is excellent. They are reliable, honest and operate with integrity, and I recommend them to anyone who is looking for central heating engineers. Steve, Shirley, Aiden and the team always take time to answer any questions and provide information on all options available from repair to replacement. From routine annual boiler maintenance to repairs, they have consistently provided reliable and efficient service to my home. The team is knowledgeable, friendly, and always goes the extra mile to ensure customer satisfaction
Customer in Falkirk Posted on 20/02/2025 , work completed 17/02/2025
Faultless Service
Customer Service
Quality
Value
Very professional company. Engineers are excellent, prompt, respectful of your home, efficient, knowledgeable and just all round good peeps! Easy to arrange and pay on receipt of invoice. Shout out to Shirley, Amanda and Aiden and his apprentice.
Customer in East Lothian Posted on 04/02/2025 , work completed 31/01/2025
Yearly Boiler Service
Customer Service
Quality
Value
Have been a customer with Heating Scotland since they installed my new boiler 6/7 years ago.Every year we make an agreed date and time for our service and they are always there.All work is carried out professionally and everything is taken away with the engineer,we have no complaint with their service.
Customer in East Lothian Posted on 29/01/2025 , work completed 21/01/2025
Professional, Reliable and Thorough
Customer Service
Quality
Value
From the first phone call, until the boiler repair was done, I found the staff from Heating Scotland Ltd dependable and helpful, willing to travel quite a distance to do the repair job. A few years back when my Thermaflow electric boiler went on the blink I couldn't get anyone locally who was willing to work on the boiler. I found Heating Scotland online and they came and fixed the Thermaflow boiler, and since then I have always used this company. You can rely on engineers to come at the arranged date and time and do a thorough job. I strongly recommend them to anyone who is looking for excellent and dependable heating engineers. J COSSIGNY.
Customer in Scottish Borders Posted on 14/01/2025 , work completed 12/11/2024
Boiler investigation and annual service
Customer Service
Quality
Value
A fault on the boiler occurred just prior to the annual service. This was rapidly resolved the same day and service then carried out as planned. The response of Heating Scotland was exceptional and I would thoroughly recommend the company for any heating services.
Customer in East Lothian Posted on 10/12/2024 , work completed 20/11/2024
Electric boiler and central Heating Service
Customer Service
Quality
Value
Service visit booked and confirmed with friendly helpful staff. The engineer arrived on time and completed the service activity, explaining some aspects of the operation of the system ( which the previous supplier was unable to do. ) A couple of safety recommendations were made which I am happy to progress following prompt receipt of detailed quotation. Excellent service and I will be happy to bring them back next year for annual service.
Customer in Edinburgh Posted on 11/11/2024 , work completed 28/10/2024
Excellent friendly service
We live in Edinburgh and chose Heating Scotland to install a new boiler 2 years ago. They provided an excellent, efficient and friendly service and a few minor teething problems were resolved very quickly (which is not always the case!). Since then we have used them for servicing and a couple of small jobs. We would recommend them highly.
Customer in Edinburgh Posted on 08/11/2024 (Reviewer did not use service)
Great service
Customer Service
Quality
Value
I have used Heating Scotland for the last 8/9 years. They put in a new boiler and new radiators and have used them every year for the boiler service. Very professional, and always on time. Would highly recommend.
Customer in East Lothian Posted on 20/08/2024 , work completed 16/08/2024
Professional and efficient service
Customer Service
Quality
Value
We have been customers of Heating Scotland Ltd for several years, having used them initially to install a new gas boiler. We have subsequently had new radiators fitted in some of our rooms and have the boiler serviced annually. The staff are friendly but professional and any work arranged is done on the agreed day and at the agreed time. The staff are extremely knowledgeable and will offer advice as to which boiler/radiator will be most suitable to meet your requirements. We would have no hesitation in recommending Heating Scotland Ltd to anyone who is looking for a reputable company to install a new heating system.
Customer in East Lothian Posted on 12/08/2024 , work completed 07/08/2024